Join Christopher Matthew Spencer for an in-depth discussion in this video Determining reasonable check-in and check-out policies, part of Making Money with Airbnb.
Traveling is exciting and fun.…Your guests will often be far away from home,…in a strange city.…In a perfect world, everything goes smoothly,…but sometimes, travel plans suddenly change,…and there may be language issues…and communicating with overseas guests,…and when you're dealing with a human element,…such as housekeeping help, or the key holder…to your accommodation.…Things can go wrong and cause anxiety…for both guests and hosts.…It's important to setup check-in and…checkout times that make sense,…and provide a generous buffer for eventualities,…that may cause a bump in the road.…
Now, my advertised check-in time is 4 P.M.…and my advertised check-out time is 11 A.M.…This is a span of five hours that allows ample…time for the housekeeper turnover…of the spaces I rent on Airbnb.…Whether you have one or multiple…people cleaning the space after check-out,…the total time required to clean it should not…be more than one half the span of…time you've allotted.…Between guest check-out and the next guest check-in.…If you padded an entire day between stays,…
AuthorChristopher Matthew Spencer
Christopher Matthew Spencer, a successful Airbnb host, first acquaints viewers with Airbnb and the requirements—both in terms of mindset and property—needed to venture into the Airbnb world. Then you'll learn how to prep a property, stock it with amenities that will garner 5-star reviews, and craft an attention getting listing that covers everything from the headline to property descriptions and guides. The course also explores how to manage guest interactions, deal with housekeeping and maintenance, and promote listings outside of Airbnb. Start watching to learn how you can profit from this great sharing economy platform.
- Evaluating whether Airbnb is right for you
- Writing about and photographing the property
- Establishing a price for your Airbnb rental
- Planning for ongoing maintenance
- Preparing the kitchen, bedroom(s), and other spaces
- Stocking your rental with amenities
- Scouting the competition
- Managing guest interactions, including check-in and checkout
- Working with guest feedback
- Promoting your Airbnb rental
Skill Level Beginner
Q: This course was updated on 02/03/2016. What changed?
A: We added one video on Airbnb's Instant Book feature.
1. An Overview of Airbnb
2. Preparing Your Property
4. Ready, Set, Go! Getting Up and Running on Airbnb
5. Service Is Your Brand: Managing Guest Interactions
6. Housekeeping and Maintenance
7. Working with Guest Feedback
8. Tips for Success
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