From the course: UX for Web Forms
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Help text
- [Instructor] You should never have to explain to users how to fill out a form. This might sound pretty weird, but the main point here is very obvious. Your form should be intuitive. If the form is too complicated to fill out, then redesigning it is your only option. Thus input fields which require lengthy explanations should be kept to a minimum, or avoided completely, especially on mobile. Accompanying text should be used only where it's really needed. As a rule of thumb, do not exceed 100 words of explanation. Concise help text next to the input fields is most useful. If you ask the user for unfamiliar data, make sure that you provide a way that they can find more details. It's very common that the security code on a credit card is not completely intuitive to most people, so you can see that I have a question mark here and if I click it, a little popup window is going to give more explanation about where we can find…
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