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Measure driver turnover and retention

Measure driver turnover and retention: Balanced Scorecard and Key Performance Indicators
Measure driver turnover and retention: Balanced Scorecard and Key Performance Indicators

This video tutorial focuses on developing the first key performance indicator (KPI) for a trucking company. Professor Kay Stice explains the process of developing the KPI, driver turnover and retention. He also offers some strategies for leading measures for retention strategies.

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Skill Level Intermediate
1h 17m
Duration
45,158
Views
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Skills covered in this course
Business Accounting Business Skills Finance

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