Prepare to take the CompTIA A+ (220-902) exam. Get an introduction to the soft skills you need to deal with clients and the three major operating systems covered by the exam.
(upbeat music) - Hey everybody. It's Mike Meyers welcoming you to Introduction to Computers. This is the first of six lynda courses designed to help you pass the Comptia A+ 902 exam.
Now in this course, I know it says introduction but it's really more of a getting you ready for the heavy duty lifting of 902. So we're going to be covering something called operational procedures which is soft skills, how to talk to regular customers and things like that and how to be a good tech and then following that up, we're going to do kind of an overview on what I call the visible computer which allows you to make sure you know what need to know to get down deep in this particular set of courses. So get ready to have some fun and if you're following along in my book, we'll be doing chapters two and three.
In this introductory course, Mike Meyers explains the basics of how a computer works and the operational procedures that are key to any well-running IT team, including soft skills such as professionalism, communication, and safety. In Chapter 2, Mike tours the four most recent versions of Windows, as well as the OS X and Ubuntu Linux operating systems. He shows how to navigate to essential tools in each OS and explains how to manage virtual memory (RAM).
Details about the CompTIA A+ certification and the exam blueprints can be found at https://certification.comptia.org/certifications/a.
- Interacting and communicating with clients
- Understanding the top three threats to a PC
- Touring Windows Vista, 7, 8, and 10
- Touring OS X and Linux