Join Mike Meyers for an in-depth discussion in this video Professionalism, part of CompTIA A+ (220-902) Cert Prep: 1 Introduction to Computers.
- [Voiceover] Meet Ford Pearson. Ford is a great tech and is looking forward to getting out in the real world and start doing some computer repair and making those big bucks, but before we let him do that, well Ford, how do you feel about your appearance right now? Pretty groovy huh? Yeah. Well before we do anything else, let's talk about toning a few things down. First of all, I love your hair. Fantastic, but unfortunately, as much as these new tousled hair styles are good for out in the social engagements, in a corporate environment, we might want to drag a comb through that a little bit.
Would you mind? Oh, and speaking of cool, love those shades. Feeling pretty good about those? Yeah, but unfortunately for us, we're going to be working indoors most of the time, so while those shades might be great out on the beach, I think for the corporate environment, we're going to ditch those shades here in just a minute, okay? Ah, pretty blue eyes. And on top of all that cool, I love that stubble look you got there. You must work hard to get that look just like that, huh? Well, I'd think you and Mr. Razor are going to have a little meeting here shortly, and while we're talking about that, check those pits for me, will you bud? A little pungent, huh? Well we know what to do about that.
We'll catch that in just a minute. Hey, I dig that shirt. Is that a Donkey Kong reference? Pretty cool, huh? Unfortunately in a professional environment, t-shirts, groovy torn up jeans, and casual shoes are probably not exactly what we're looking for. Hey Ford, why don't we go through, do a bit of a transformation, and let's see how a professional Ford looks. Ah, the new and improved Ford. Hey you look a lot better there, buddy. Feeling better? How about those pits? A-okay, way to go! Well Ford, I think I love your outfit.
Nice white shirt, khaki pants, belt, shoes, you're looking like one quality technician there. I'd certainly trust you with my RAID array, but couple things we need to deal with here. First of all, did you do that hair all slicked down just for me? There's nothing wrong with modern hairstyles. You didn't have to go to the '50s look just to impress me, but it does look good, and while we're at it, the bow tie is a nice touch, but unless your company absolutely requires a particular type of neck wear, which they shouldn't, we can just go with an open collar.
You look good, but there's one small problem, and that's the attitude. Straighten up a little bit there, mister. There you go. Now, a smile and a proper bit of presentation goes a long way. (jazzy music)
In this introductory course, Mike Meyers explains the basics of how a computer works and the operational procedures that are key to any well-running IT team, including soft skills such as professionalism, communication, and safety. In Chapter 2, Mike tours the four most recent versions of Windows, as well as the OS X and Ubuntu Linux operating systems. He shows how to navigate to essential tools in each OS and explains how to manage virtual memory (RAM).
Details about the CompTIA A+ certification and the exam blueprints can be found at https://certification.comptia.org/certifications/a.
- Interacting and communicating with clients
- Understanding the top three threats to a PC
- Touring Windows Vista, 7, 8, and 10
- Touring OS X and Linux