Join Mike Meyers for an in-depth discussion in this video Incident response, part of CompTIA A+ Exam Prep (220-902) Part 6: Securing Computers.
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- [Voiceover] And who was the first technician on scene?…- I guess it was me, sir.…- [Voiceover] And did you document the scene?…- I didn't know I was supposed to.…- [Voiceover] What are we going to do with you?…- I guess we're gonna have to talk about incident response.…One of the kind of scary and unfortunate parts of our job…is incident response.…Just by nature of being a technician,…you are often in the forefront…of when naughty things happen in and around computers.…So, the first thing I want to stress to you…is that CompTIA does not expect you…to be the policeman for your organization.…
In fact, I break all incidents into two groups.…There are the types where I am hired by somebody,…another company, and I go to a location and I do work.…Then there's the situation where I'm doing support in-house…and they're very different scenarios.…When I'm going to somebody else's location,…I don't see nothing.…Unless there is a felony in progress,…it's none of my business.…Now, when you're working in-house, in that case,…
Security is one of the IT pro's chief concerns, and it's a big domain of the 220-902 exam. This course outlines the basic procedures for securing any computer, covering topics such as physical security, password protection, malware detection and prevention, and firewalls. CompTIA expert Mike Meyers also helps you understand how to dispose of data correctly and respond to security incidents.
After completing this course and the others in the series, you should feel prepared to ace the exam. Find your testing location and schedule a test at https://certification.comptia.org/certifications/a.