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Small Office Networking to Connect, Share, and Print

Small Office Networking to Connect, Share, and Print

with Garrick Chow

 


Join author Garrick Chow as he provides an invaluable collection of information and tips on how to create and maintain a network between two or more computers, whether they're Macs or PCs. He begins by explaining exactly what a network is and how to determine what type of network is right for the home or office. From there, the course shows how to share a single internet connection between all computers, how to move files over the network, and how to take advantage of shared network devices like printers and hard drives. The course also covers expanding your network to connect additional computers, as well as how to troubleshoot common network problems.
Topics include:
  • Connecting multiple computers together
  • Understanding wired connections
  • Managing a router
  • Administrating a wireless router
  • Connecting to a wireless network
  • Activating WPA2 encryption
  • Address filtering
  • Creating a guest network
  • Understanding firewalls and port forwarding
  • Sharing files over a network
  • Screen sharing
  • Basic troubleshooting workflow

show more

author
Garrick Chow
subject
Business, Home + Small Office
level
Appropriate for all
duration
3h 23m
released
Aug 29, 2011

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Introduction
Welcome
00:04Hi! I am Garrick Chow and welcome to Small Office Networking.
00:07This course is for anyone interested in learning how to put together a home or
00:10small office network for the purpose of sharing an Internet connection, files,
00:14or a network printer.
00:15We'll begin with an overview of exactly what a small network is, and what a
00:18common network configuration looks like.
00:20We'll also take an in-depth look at how to set up and manage the wireless part of your network.
00:25Once we're up and running, I'll demonstrate how to share files between computers
00:28running Windows, MacOSX, or a combination of both platforms. And you'll also see how
00:33to share network devices like printer and hard drives, so all the computers on
00:37your network can use the same resources.
00:38We'll be covering all of this, and lots more, so let's started with Small Office
00:42Networking to Connect, Share, and Print.
Collapse this transcript
1. Networking Basics
What is a network?
00:00So what exactly is a network, and why do you need one?
00:04Well, a network is simply two or more computers that are being connected
00:07together so they may communicate with each other in order to share files, such
00:10as movies, music, photos, and documents, and often so that they can share resources,
00:15such as a single Internet connection.
00:17These computers may be connected by physical cables, or they may communicate
00:20wirelessly if they're equipped to do so.
00:23More and more these days, the devices on your network probably aren't all going to
00:26be computers either.
00:27At various times you may have printers, Webcams, Smart phones, gaming consoles,
00:31stereos, DVRs, and all kinds of other devices connected to your network and
00:35sharing information and resources with each other.
00:38But how do you get all of these devices connected together into a network?
00:42These days the most common device used to network devices together is a router.
00:46Routers can support just wired connections over Ethernet cables or, much more
00:50commonly these days, routers can operate both wired and wirelessly.
00:55There's really very little reason to get a router that's not capable of wireless
00:58communication unless you concerned about security, but we'll see later how to
01:01secure your wireless network.
01:02So the purpose of the router is to act as the main traffic controller for
01:06your entire network.
01:08It allows each device to see and communicate with all of the other devices, and it
01:11routes the data to the proper devices.
01:14The router is also what allows you to share a single Internet connection among all
01:17of your computers and devices.
01:19When you subscribe to Internet service, your Internet service provider, or ISP,
01:24gives you a modem, which is the device that communicates with your ISP and provides
01:27the Internet service to your home or office.
01:30You plug the modem into your router, which gives all network computers access to the Internet.
01:34I should also mention here that it's fairly common these days for your ISP to
01:37provide you with a combination modem and wireless router, so you might not even
01:41have a choice when it comes purchasing a router.
01:44But in the sense, you can think of your router as the device that bridges the
01:47two networks together.
01:49You have your home network, which is all the computers connected to your router,
01:52and it's called the LAN, or Local Area Network. And you have the rest of the
01:56Internet, which is considered by your router to be another network, and in
02:00relation to your network is called the WAN, or Wide Area Network.
02:04On the back of most routers, you will see a port label WAN to indicate the place
02:07where your plug in the broadband modem.
02:09And at all times the router acts as the main traffic controller.
02:12If the computer on the left wants to send a file to the computer down here, the
02:16data first goes to the router, and the router sends to the correct computer.
02:20If the computer on the left wants to send a file out to another computer on the
02:23Internet, the data first hits the router, the router sees that it supposed to go
02:26out to the Internet, and then it sends the data to the modem, and then the files head off
02:30to their destination.
02:31Now you maybe wondering how the router keeps track of which computer is which.
02:36Well part of the router's job is to assign each device connected to it a unique
02:40address known as an IP address. When you connect your computer to the router, the
02:45router, using a technology called DHCP, provides the computer an IP address that
02:49looks something like these.
02:52Each subsequent computer or device you add, whether it's a wired or wireless
02:55device, is also assigned its own unique IP address.
02:59Notice that it's normally just the last set of the numbers in the address that
03:02are different, so we have 192.168.1 which they all have in common, but the last
03:07numbers are all different; more on this little later.
03:09Even the router itself has an IP address, so you'll be able to access and
03:13change its settings.
03:14We'll see that in an upcoming movie.
03:15Now the thing to understand here is that these addresses are all LAN, or Local
03:20Area Network, addresses.
03:21They mainly apply, and are significant to, the devices on your local network.
03:25When the WAN, or Internet side of things, is considered, you have a couple other
03:29addresses to understand. Just like how your router assigns each device or
03:33network its own IP address, your Internet service provider also assigns a
03:36unique IP address to your router. This known as the WAN address.
03:41The WAN address is your unique address across the entire Internet; no other
03:45router, computer, or device shares your WAN address.
03:47So you can see that the router has both a WAN and a LAN address.
03:52Now this may seem complex at first, but it's really a very organized system.
03:55I like to think of the routers WAN address as the address of an office building,
04:00and the LAN address as the numbers of each individual office in that building.
04:03If I were to order a pizza to be sent to my office, but I didn't provide my
04:07office number, the pizza would only get as far as the building's lobby.
04:11The security guard would then asked who the pizza was supposed to go to, look up
04:14my office number, and then have it sent up to me.
04:17Similarly, the router acts as kind of the doorman, and provides a certain level of
04:20security to your network.
04:21For example, if I bring up a Web page on one of my network computers, the request
04:25is sent through the router to the server hosting the Web page.
04:29As far as that server is concerned, it only knows that a request came from a
04:32computer at my WAN address, when the page is sent back my router knows which
04:37computer requested that information, and it sends the data through.
04:40And if this communication were intercepted or eavesdropped on by a hacker, they
04:44would only know my WAN address, but not my LAN address, making it more difficult
04:48to access my specific computer.
04:50So IP addresses are the way your individual computers and devices are identified
04:55on your network, and they are assigned and managed entirely by your router.
04:59Now this is a very broad overview, and we will be getting into much more detail
05:02about a lot of the information I've covered here, but for now this should give
05:05you a basic understanding of what a network is, and how it works.
Collapse this transcript
Connecting two computers together
00:00At its most basic, a network is simply a connection, either wired or wireless,
00:04between two computers.
00:06These days a computer to computer connection is not that common because most
00:09Internet connected homes and offices have routers to manage the network.
00:13But there are many times when you need to copy a document, or other file, from
00:16one computer to another when the network isn't available; for instance in a hotel
00:19room, or on a plane.
00:21In those cases, all you need is a single Ethernet cable.
00:24These are often referred to as network cables, or as Cat 5, or Cat 6 cables.
00:28Cat 6 cables look identical to Cat 5 cables, but offer faster transfer speeds.
00:33Either one will work though.
00:35And of course, both computers will need to have Ethernet ports to plug the cable into.
00:38They look like this.
00:41Nearly all desktop computers have Ethernet ports, as do most notebook
00:44computers, although you'll find the some small notebooks and subnotebooks do not,
00:48in which case you'll have to create your connection wirelessly, and we'll look at
00:50how to do that in a later chapter.
00:53But both of my computers here do have Ethernet ports, so I'll plug one end of my
00:56cable into one computer, and I'll complete this two computer network by plugging
01:02the other end of the cable into the other computer.
01:05Now I still have to make sure the two computers can see and talk to each other, but we'll be
01:08covering how to get computers to recognize each other over a network a little
01:11later. But this is it as far as making the physical connection goes.
01:15Now as I mentioned, this isn't really a practical way to network computers
01:18together these days, but it's possible to make something like this work in a
01:21pinch with no other hardware required. But if I want to add more computers to
01:24the mix, or share resources like a printer, or an Internet connection, we need to
01:28add some special devices to the network.
01:29I'll talk about that in an upcoming movie.
Collapse this transcript
Connecting multiple computers
00:00When you have two or more devices that need to communicate with each other, and
00:03share an Internet connection, you'll need more than just one cable.
00:06To let the devices communicate with each other you'll need a device called a switch.
00:10A switch usually has four or more Ethernet ports, and it acts as a traffic controller
00:14for your network, passing information to and from each device.
00:18Using a switch is great for local file and printer sharing, but to connect
00:21your network to the Internet, you will need a router.
00:24These are often called combination routers, which are the most common kind you'll
00:28find for home and small offices, and they perform the role of a switch by
00:31letting all of the devices connected to it communicate with each other. But
00:34they also pass information back and forth between your network and the
00:37Internet, which as you might recall from earlier in this chapter can be
00:40thought of as one enormous network.
00:42So in that sense a router connects networks together.
00:45These are all examples of combination routers. As you can see, they all look
00:50pretty different from each other.
00:52But generally, all routers have at least three Ethernet ports to connect your
00:55computers to, and they always have another Ethernet port labeled either WAN, for
00:59Wide Area Network, or simply Internet, or in the case of the Apple AirPort
01:03Extreme, it has an Ethernet port with a little circle of dots.
01:07In each case, this is where you plug in the cable that comes from your modem
01:09your Internet service provider gave you, and it's what allows you to share this
01:12single Internet connection with every computer on your network.
01:15Now its' also becoming more common for Internet service providers to issue a
01:19combination modem/router.
01:21They basically just put both devices into a single unit, so we'll still have
01:24multiple Ethernet ports to plug your computers into, and it will still have a
01:27port that you plug your Internet cable into.
01:29It just eliminates the need for an external modem.
01:33So, as I discussed earlier, the router acts as your network's connection to the Internet.
01:37It distributes IP address to each computer connected to it, and manages the
01:41traffic to and from each computer, regardless of whether the traffic is internal
01:44to your local network, or going to and from the Internet.
01:48An additional switch is used when you need to add more computers to your network,
01:52but no longer have any more available ports.
01:53You simply run a cable from one of the ports on your router to the switch,
01:57and then you can plug your additional computers, printers, or other network devices in.
02:01I will show you how to do that in a later chapter.
02:04Now, unlike a router, a switch does not distribute IP addresses. Its main job is
02:08to expand your network.
02:10You could plug all of your computers into a switch, and they'd be able to
02:13communicate with each other, but you wouldn't have any of the benefits offered by a
02:16router, like a Firewall, or Internet Sharing.
02:19So if you need a share an Internet connection or other data between multiple
02:22computers, you definitely need a router.
02:24Again, your Internet service provider might've given you a router already, and
02:27if so, you should be all set.
02:29But if you need to add additional devices to your network, you'll want to pick up a switch.
02:33Now, you may be wondering where wireless networking fits into all of this.
02:37We have got an entire chapter dedicated to wireless networking, but for now,
02:41just know that routers these days have Wi-Fi capabilities, and that computers on
02:44your network that connect to the router over Wi-Fi behave pretty much just as
02:47they do when they have a wired connection. More on that a little later.
Collapse this transcript
Understanding wired connections on Windows
00:00For the most part, when you plug your Windows computer into a router with an
00:03Ethernet cable, it should be automatically connected to your network with no
00:07configuration or setup needed on your part.
00:09But I still think it's important to understand exactly what happens when you
00:12connect to your network.
00:13First let's make sure you will be able to see the same icons in the
00:16notifications area of the taskbar that you see here in this movie.
00:19You most likely already have this network icon in your notifications area,
00:23but in case you don't, click the arrow next to the notification area, and choose Customize.
00:28In this window find Network, and make sure its Behavior is set to Show icon and notifications.
00:33If you don't see Network here, click Turn system icons on or off, and in here
00:38make sure Network is set to On.
00:40And while you are in here you might want to make sure other icons are showing or
00:43hidden, but I just want to make sure that Network shows up right now.
00:47So this icon is the quickest way to check the status of your network connection.
00:50When I roll over it, I can see that I am currently not connected to a network,
00:53but that connections are available.
00:54If I click the icon, I see a list of all the wireless networks my computer can
00:58detect, but I'm not interested in wireless networks at the moment.
01:01I want to show you what happens when you plug in a network cable.
01:04So I am going to go ahead now and connect my computer to my router with an Ethernet cable.
01:08And you can see that the icon is now changed to reflect that I have a wired connection.
01:13It looks like a computer monitor with a tiny Ethernet cable next to it now. And
01:17when I roll my mouse over that icon, I could see I am connected to my router, it
01:21says I am connected to Network 3, and I have Internet access.
01:24And I can test that by opening my Web browser, and going to a Web page.
01:32I can see that works.
01:33Now let's look at some details to see what's going on here.
01:36I am going to click my Network icon again, and choose Open Network and Sharing Center.
01:42This gives an overview of my network connections.
01:45At the top, you can see my computer is connected to my router, in this case
01:48Network 3, which is connected to the Internet.
01:51Underneath that on the right-hand side, I can see I have a Local Area
01:54Connection, which is another way of saying I'm connected to my router via Ethernet.
01:57I will click Local Area Connection, which gives me the Status window, and the
02:02information in here lets you know things like how long you have been connected
02:04to your network, and the speed of your connection.
02:07You can see I am getting gigabit speeds here.
02:09What I really want to show you here, though, is found by clicking Details.
02:12Now, there is a lot of stuff in here you will probably never need to concern
02:16yourself with. What I want to point out is that this is where you will find
02:18your IP address, labeled here as IPv4 Address.
02:22But you can just call it your IP address, or IP for short.
02:26In this case, the IP address of this computer is 192.168.1.117.
02:32As we discussed earlier, every computer on your network gets its own unique IP
02:35address, which is assigned by your router.
02:38Notice that DHCP Enabled is set to Yes.
02:42DHCP stands for Dynamic Host Configuration Protocol -- not that you need to
02:46know that -- but it simply means that when DHCP is enabled on your computer, or
02:50whatever device you are connecting to your network, your router assigns it an
02:53available IP address.
02:55In almost all cases, the first three groupings of numbers before each period in
02:58an IP address -- these are called octets -- are going to be the same for every device
03:03connected to the same network, which can be convenient if you ever need to
03:06remember the IP address of a particular computer. And in that case, you will
03:10only need to remember the last octet as long as you know the first three are
03:13the same for each device.
03:15So in this case I would only need to remember 117, because I always
03:18remember 192.168.1.
03:21Notice the Default Gateway is 192.168.1.1.
03:26The gateway is another term for your router.
03:28Your router's address is almost always going to be 1.
03:31And as you will see in upcoming movies, this is the address we type into our Web
03:34browser to work with the router's settings.
03:37So if you ever forget, or need to figure out, what the address of your router is,
03:40this is where you will find it.
03:41But as you can see, there's really nothing to set up when connecting your
03:44computer directly to your router with an Ethernet cable.
03:46Just plug in, and you should be able to connect to other computers and devices on
03:49your network, and browse the Internet.
03:51Now on the off chance you don't have an IP address, or you can't seem to connect to
03:55other computers on your network or to the Internet after plugging the cable into
03:58your computer, here is one thing you can check.
04:00I am going to go back to the Network Sharing Center; I am going to click
04:04Change adapter settings.
04:06That shows you all the different connection types your computer has.
04:09As you can see, I have a Bluetooth Network Connection, I have a Local Area
04:13Connection, which again is another way of saying Ethernet. Actually, I have two
04:16Ethernet cards in this particular computer, so you can see I have Local Area
04:19Connection 2, and I have a Wireless Network Connection, and actually I have a
04:23second Wireless Connection 2, which is currently disabled.
04:26Now to troubleshoot the Ethernet connection, I am going to right-click on it,
04:29and choose Properties.
04:32In this window, I am going to locate Internet Protocol Version 4, (TCP/IPv4),
04:37and double-click it.
04:40And in here I am going to make sure Obtain an IP address automatically is selected.
04:44That should be the default state of pretty much all computers running Windows,
04:47but it's possible your setting was changed by you, or someone else using your
04:50computer. So if you are not getting an IP address, come in here and check to
04:54make sure this option is selected.
04:56The only time you would choose Use the following IP address is when you want
04:59to assign a static IP address to your computer, meaning, when you want your
05:03computer to always have the same exact address on your network, which can be
05:06useful, but right now I want to make sure we are focused on making sure the
05:09router can assign the computer an IP address.
05:11So I am going to leave this selected and click Cancel.
05:14Again, you probably won't have to go in and make that change, but I wanted to
05:17make sure you knew where that setting was, just in case you're having trouble
05:20receiving an IP address from your router.
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Understanding wired connections on Mac OS X
00:00Now let's take a look at what happens when we connect a Mac to our network
00:03via an Ethernet cable.
00:05Here in OS X, I am going to go to System Preferences, and select Network.
00:10So here on the left side of the Preference pane, I have a list of all the
00:13network devices installed on my Mac.
00:15Notice that Ethernet -- in this case Ethernet 1, because I've two Ethernet ports on
00:18this Mac -- but notice that it is currently red, and it says Not Connected.
00:23That means that my Mac knows I'm not currently plugged into my router.
00:26I am going to go ahead and plug the cable into my Mac now, and after just a
00:30second, Ethernet 1 gets a green light, and its status says Connected.
00:34Now my Ethernet Connection was already at the top of this list, but generally
00:38your primary connection is always going to be at the top of this list.
00:40Notice Wi-Fi is on, but I am not connected to any networks right now.
00:43I have a little yellow light right now.
00:45If Wi-Fi were being used as my primary connection, it would move to the top of
00:48the list. We will see that a little bit later.
00:49But just so you know, you can have both Ethernet and Wi-Fi, or AirPort as it was
00:54called in earlier versions of Mac OS X, running simultaneously.
00:58Your Mac will always use the fastest connection, though, which is Ethernet. It
01:01will only switch to the AirPort or Wi-Fi connection if Ethernet becomes
01:04unavailable or sluggish.
01:07Now with Ethernet selected, I get some information on the right.
01:10I could see the Status is Connected, and that its IP Address is 192.168.1.135.
01:16As we saw earlier, every computer on your network gets its own unique IP
01:20address, which is assigned by your router.
01:23Notice that Using DHCP is the default Configuration.
01:27DHCP stands for Dynamic Host Configuration Protocol, not that you need to know
01:31that, but it simply means that when using DHCP is selected on your Mac, which is
01:35the default selection, your router assigns it an available IP Address.
01:39In almost all cases, the first three groupings of numbers before each dot or
01:43period that you see here, and these are called octets; they are going to be the
01:46same for every device connected to the same network, which is convenient because
01:50if you ever need to remember the IP address of a particular computer, you only
01:53need to remember the last octet, as long as you know that the first three are
01:56the same for each device.
01:58In this case, it's 192.168.1.
02:01Some routers use the 10.1.10 naming convention.
02:05Notice that we can see here that the router's address is 192.168.1.1.
02:10Your router's address is almost always going to be 1, and as you will see in
02:13upcoming movies, this is the address we type in to our Web browser to work with
02:16the router's settings.
02:18So if you ever forget, or need to figure out, what the address for your router is,
02:21this is where you will find it.
02:23But as you can see, there is really nothing else to set up when you are
02:25connecting your Mac directly to your router with an Ethernet cable.
02:28You just plug the cable in, and you should be able to connect to other computers
02:31on your network, and to the Internet, right away.
Collapse this transcript
Understanding network connections
00:00Before we finish this chapter I want to go over some important information about
00:04network speeds, and how speeds are affected by wired and wireless connections.
00:08This is useful information to understand so you can make informed
00:11decisions about what equipment you'll need when putting together your
00:13small office network.
00:16Let's start with the assumption that you're going to buy the most common type of
00:18router; the all-in-one device that supports both wired and wireless connections.
00:22This type of router lets you plug in computers and other devices via Ethernet,
00:26it lets you connect wireless computers to your network, and it allows you to share
00:29a single Internet connection among all the devices connected to your network.
00:33Now the most important thing to figure out here is to determine what kind of
00:36speed you want to have over your network.
00:39The speed of the network effects how quickly you can transfer files from one
00:42computer to another.
00:43If you don't have, or foresee, much need to transfer large files between computers
00:47on your network, you can get just about any router that supports both wired and
00:51wireless connections.
00:53Most routers support a wired connection speed of 100 Mb per second.
00:57That means that each computer connected to the router by Ethernet can transfer
01:01files to each other at 100 MB per second, which is pretty fast.
01:04For example, a 1 GB video file would take just a little over a minute to copy over.
01:09But you'll also find that more and more routers these days are supporting
01:13transfer rates of 1 Gb per second.
01:15At that kind of speed, a 1 GB file would only take a few seconds to copy from
01:19one computer to another.
01:20Of course, this is only if both computers support gigabit speeds, which most
01:24modern computers do.
01:26The speed of the data transfer is only as fast as the slowest device, so if one
01:31of the computers only supports 100 Mb per second speeds, it won't matter that
01:35the router and the other computer support gigabit speeds; files will only
01:38transfer at 100 Mb per second.
01:41Now similarly, if you have some computers connected by Ethernet, and some
01:44connected wirelessly, you'll also notice a slowdown in the transfer speeds of
01:48files going to and from the wireless computers.
01:51These days, you have three speeds of wireless or Wi-Fi technology in circulation.
01:55802.11 b is the oldest and it supports up to 11 Mb per second.
02:00802.11 g supports up to 54 Mb per second. And the newest Wi-Fi standard is
02:06802.11 n, which supports a theoretical speed of around 300 Mb per second under
02:12optimal conditions, making it faster than a standard 100 Mb per second Ethernet
02:16connection. But I say theoretical because in practice you'll probably only get
02:20about 130 Mb per second, which is still faster than older wireless standards and
02:25100 Mb per second Ethernet.
02:27Most computer manufacturers are using the 802.11 n standard these days, but nearly
02:32all routers and Wi-Fi devices are backwards compatible, meaning you can have
02:36older wireless b and g devices on your network, and they'll still be able
02:39communicate with each other.
02:41By the way, you can refer to these Wi-Fi standards as wireless b, wireless g, and wireless n;
02:45you don't need to say to 802.11 whatever for most people to understand what
02:49you're talking about.
02:51And again, the speed of your data transfers is going to be determined by
02:53the slowest device.
02:54So if I'm transferring a video file from my 1 Gb wired computer to my wireless n
02:59laptop, I'll be limited to about 130 Mb per second.
03:03Now with Wi-Fi devices, you have the added element of interference.
03:07These speeds that I've listed here are what you'd get under ideal conditions, which
03:10you almost never have.
03:11For example, the further away you get from your router, the slower your
03:15Wi-Fi connection will be.
03:16You may have to bring your laptop closer to the router to get better transfer speeds.
03:20Of course, most laptops these days also have built-in Ethernet ports, so if you
03:24have a very large file to move, it's a better idea to plug your laptop into the
03:28router so you can get those faster Ethernet speeds, especially if your laptop
03:32supports gigabit speed.
03:34Now let's take a look at these speed issues in terms of your
03:36Internet connection.
03:37This is what a typical Internet connection looks like.
03:40The modem, whether it is cable, DSL, or fiber-optic, connects to your router,
03:44and the router distributes the Internet connection to all the devices on your network.
03:48Depending on the type of broadband you have, your Internet speed may be anywhere
03:52from 1 Mb per second, to 20 or 30 Mb per second.
03:56Companies like Verizon FiOS may even offer up to 50 Mb per second in your area,
04:00but the fastest Internet speed is still not as fast as even the wireless n
04:04laptop on my network.
04:05So when it comes to Internet connections, the Internet is probably the slowest
04:09device on your network. That's something to take into consideration when you're
04:12putting together your network.
04:14If the primary purpose of creating a network is to share an Internet connection,
04:17and you don't foresee having to transfer a lot of large files between your
04:20computers, then you probably don't have to invest in a gigabit capable router.
04:24A 100 Mb per second router is going to be cheaper, and more than capable of
04:28distributing your Internet connection at the fastest available speed to all of your computers.
04:33Now, iff down the road you find that you are transferring a lot of large files
04:36from computer to computer on your network, and that 100 Mb per second isn't
04:40cutting it, you won't have to throw out your router and get a new one. Instead,
04:44you can buy a gigabit switch.
04:45Then you can plug your gigabit computers into the switch via Ethernet so that
04:49they'll be communicate with each other at top speed.
04:52The switch will also be connected to the router, which will continue to perform
04:55its task of assigning each computer an IP address, and disturbing the Internet
04:59connection among all your computers, but the gigabit switch will allow your
05:02gigabit computers to talk to each other at their fastest capable speed.
05:06Okay, so I hope that gives you a decent understanding of how wireless and wired
05:10technologies affect the speed of your network.
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2. Router Administration
Accessing your admin settings
00:00One of the most important things to learn right off the bat is how to access
00:03your router's administrative settings.
00:05As the person managing your network, you'll need to become familiar with your
00:08router's features and abilities, and how to adjust them when necessary.
00:12Just about all routers are accessed through your Web browser, with one
00:15notable exception being the Apple AirPort Extreme, but we'll cover that in the next chapter.
00:20With most routers, you just open your Web browser, and then enter the default
00:23address of the router.
00:25The default address can vary depending on the brand of router you're using.
00:28In my case it is 192.168.1.1, and that will take me to the router's admin interface.
00:35Now, in case you don't know your router's address, you can check the manual for
00:37the default address. Or in a Mac, go to System Preferences>Network, and if you're
00:43connected to your router via an Ethernet cable, select Ethernet, and I can see here
00:48that my router's address is 192.168.1.1.
00:49Now, if you're connected by Wi-Fi, or AirPort as it's called in earlier versions
00:55of OS X, you can select Wi-Fi, then click Advanced, and under TCP/IP you'll find
01:01your router address here.
01:04Now if you're on Windows, you can find your router's IP address by going to the
01:07Start menu and typing 'network status', or just enough of it so that View network
01:12status and tasks shows up here. Click your Local Area Connection, and then in
01:17this window that opens click Details. In here, look for IPv4 Default Gateway.
01:24A gateway is another name for a router, and this way you'll find your router's IP
01:27address, which again in this case is 192.168.1.1.
01:29Okay, so I've entered the address for my router here in my Web browser, and now
01:35it's asking me for the username and password to access those settings.
01:38Let me just cancel this for a moment.
01:40Now it's telling me I'm not authorized, because I didn't enter the password.
01:43But I want to point out that if you don't have the password for your router, or
01:47you've forgotten it, you can visit routerpasswords.com.
01:49This is a Web site that lists the default usernames and passwords for
01:53hundreds of routers.
01:54You just select the brand of your router from the menu, and then browse through
01:57the list for the particular model you have.
01:59You can see a lot of them are very similar.
02:01All right, but I'm going to go back to my router 192.168.1.1., and in my case I
02:08enter my username and my password. And now I'm seeing the admin interface for the router.
02:16And this is a good first step in troubleshooting. If you can get to this page,
02:19you know that your computer is successfully connected to the router.
02:21So, for example, if you can't get to the Internet, but you can get to the
02:24router's interface, you know the problem isn't in your computer, or the cable, or
02:28the wireless connection, but probably somewhere in the router settings, or in the
02:31modem, or with your service provider.
02:34So let's just check a few of these basic settings, so we can get the hang
02:36of where things are.
02:37Now the location and availability of these settings are going to vary from
02:40router to router, but you should be able to find just about all these options by
02:43digging around in your own router's settings.
02:45For example, I'd like to start by setting my time zone to the proper time zone that I'm in.
02:49I can select that from this menu here. For the Internet setup, the default
02:56state for most routers is DHCP. That basically means you're going to allow your
03:00router to receive an IP address. We'll talk more about IP addresses a little bit later.
03:05Your router itself will also serve out IP addresses using the DHCP server
03:09settings. You can see my settings are enabled; all the addresses on my
03:13network are going to start with 192. 168.1.100 in this case, and I'm going to
03:18allow a maximum of 50 users to connect to my router.
03:22This Maximum Number of Users settings can actually be a kind of security to limit
03:26the number of computers to just the ones you have.
03:28So if you know you only have three computers on your network, you could limit
03:31this to three. That way no one else would be able to connect your network.
03:34Maybe in my case, I know I only have 10 computers, so I'll type in 10.
03:40Now because I'm adjusting my router's settings through a Web page, I need to
03:43save any changes I make.
03:44You'll usually find a button called Save, or Save Settings, or Apply, on each page
03:48in your router's admin area.
03:50So in this case I'll click Save Settings. Now depending on what you changed,
03:55you might have to wait a few seconds before the page refreshes, and you can
03:57adjust more settings.
03:58You can see in this case, it tells me my Configuration Changes have been set, and
04:02I can click Continue, and that takes me back to the main admin page.
04:07Something else you should do right off the bat is to change your
04:09router's default password.
04:10This is the password you use to access these settings in the first place, and I
04:14just showed you that routerpassword.com Web site where anyone can go and
04:18look up the default username and password for just about any router.
04:20So to prevent just anyone from getting into your router and changing settings,
04:24locate the area where you can change your username and password, and pick your own.
04:27In case of the Linksys router here, I go to Administration; here I will find
04:32router password, so here I can type in a new password, and then re-enter it to confirm it.
04:40In the case of this particular router, I only need to come up with a password; I
04:43don't need to come up with the username.
04:45For your router, you may have to come up with both.
04:48But just be sure that you will remember the username and password you come up with,
04:51because if you forget it, you'll most likely have to reset your router to factory
04:54settings, and you'll lose any and all custom settings you may have applied.
04:57I'll click Save Settings again to save my new password, Continue, and I'm back
05:04on the page that I left from.
05:06Now we'll be getting into specific router settings much more in upcoming
05:09movies, but I encourage you to click around your router interface and see what's available.
05:13For the most part, as long as you don't actually change anything, you can't really
05:16mess anything up. But it's a good idea to get the lay of the land, so you have a
05:19general idea of where different settings are accessed, so you'll know where to go when
05:23you do want to make changes down the road.
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Finding and installing firmware updates
00:00One thing you might want to do right off the bat after installing a new router
00:03is to check for, and install, any new firmware updates that might be available.
00:08Your router's firmware is essentially the program that runs this entire system.
00:11It's stored on chips, and doesn't need power to stay saved, which is why you can
00:15unplug your router, move it to another location, and it will still remember it's
00:18settings when you turn it back on.
00:20Manufacturers occasionally release firmware updates that fix bugs, and add more
00:24features to their products, and in most cases you will want to be running
00:27the latest firmware.
00:28If your router came with some sort of setup wizard, a program that walked you
00:31through the process of setting up your router, it may have automatically checked
00:35for your firmware update. But you should also be able to check manually by
00:38visiting the manufacturer's Web site, looking up your router model, and seeing if
00:42any updates are available,
00:43which would be useful to do if you've had your router for several months or
00:46years, and started having trouble with it.
00:48Sometimes a firmware update can fix issues that crop up.
00:51As an example, I'm looking at the product page for my Linksys router on the
00:55Cisco Web site, and here under Downloads I can Select my hardware version,
01:00which is just Version 1.0 in this case, and you can see here that there is a
01:03firmware update available.
01:06Now a strong word of caution is necessary here.
01:08As I just mentioned, firmware is the program that runs your entire router, so it
01:12is possible to actually damage your router, possibly to the point where it can't
01:16be fixed, if the updating process is interrupted.
01:19So here are some basic rules to follow:
01:21first of all, don't update your firmware over a wireless connection.
01:25Make sure you're connected directly to your router with an Ethernet cable.
01:27You'll want to avoid having any other programs running on your computer,
01:31especially any that might restart your computer, or use your Web browser.
01:34You'll want to be sure not to press any buttons or adjust anything on your router
01:39while the firmware is being updated.
01:40In fact, just don't touch the router at all and leave it alone while it's doing
01:43the updating process.
01:45And also, don't try this right before you need your router for a critical project
01:49or task, like sending an important e-mail, or updating a Web site.
01:52If your router goes offline, you're going to be stuck without an
01:54Internet connection.
01:56Now don't let this scare you off. Firmware updates are pretty standard
01:59activities, but it doesn't hurt to be smart and cautious about it.
02:02All right, so back here on the Cisco page; the process is naturally going to vary
02:08from router to router, but the basic idea here is the same.
02:10You're going to start by accessing your router's administrative interface.
02:14So I'm going to open a new browser tab here, and in the case of the Linksys
02:17router I'm using, I go to 192.168.1.1, which is already in my history so I'll access that.
02:26And you can see in the upper right-hand corner here -- let me make my browser
02:29size a little bit bigger here -- I'm using Version 1.0.03.
02:35Here on the Cisco Web site, you can see the most current Version available is
02:381.0.04, so there is a newer version of the firmware available here.
02:44Now again, if your router is working fine and you're having no problems, there is
02:47no requirement for you to update your firmware.
02:49In fact, most of the time you should be able to find a link to review the
02:53release notes, or version information.
02:55You can see we have a Release Notes link here, which basically tells you what's
02:58changed in this latest release.
03:00And from the looks of it, this update mostly fixes some minor bugs, and adds some
03:03minor enhancements; probably nothing you even notice.
03:06So I could most likely skip this update if I wanted to, but I'll go through the
03:09process so you can see how it works.
03:10I'll click the Download link to download the firmware, and now find the file that
03:15I just downloaded. There it is, and just for simplicity's sake, I'm just going
03:21to dump this to my Desktop so I can find it when I do the upgrade.
03:24Okay, now go back to my router setup here. I'll just make this a little bit smaller again.
03:32So now in my router's admin interface, in this case I'm going to go to
03:35Administration, and here I'll find a link for Firmware Upgrade.
03:40And now I'll just find the file that I downloaded.
03:42Now it's on my Desktop; there it is.
03:45Now, notice all the red letters here.
03:47Again, it's absolutely imperative that you don't touch your router while the
03:50firmware is being updated.
03:51They are telling me in big letters here the "Upgrade must NOT be interrupted !!".
03:55All right. So I've downloaded the file, I've chosen it here in my router
03:59administrator interface, and now I'm going to click Start to Upgrade.
04:01So now it's going through the process of upgrading the firmware.
04:06Again, I'm not going to touch the router; I'm not going to do anything else on
04:08my computer while this is going on.
04:10Okay, so now I get the message that the upgrade is successful and my router is
04:16now restarting, and now I'm taken back to the router administration area.
04:21So you can see now in the upper right-hand corner, I'm now running
04:24Firmware Version 1.0.04.
04:27So I have upgraded my firmware here.
04:30And according to the documentation we saw, that makes my router a little more
04:33stable and a little more enhanced.
04:35Now, depending on your router, and when you check for updates, you might find that
04:38major new features have been added to your router, but in all cases the process
04:42is usually the same.
04:43Find out which version you're currently running, check the manufacturer's site
04:46for updates, and if one's available, download it and install it.
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AirPort Extreme management
00:00Many routers today come with companion applications that walk you through the
00:03process of creating and modifying your router settings.
00:06For instance, my Cisco Linksys router comes with Cisco Connect Software which I
00:11can run to set up the basic settings of my router. But as you get more
00:14experienced with your router and it's capabilities, you'll probably find that you
00:17prefer to go directly into the router's settings through it's Web-based interface,
00:20because it allows quicker access to more of the advanced features and settings.
00:24We saw this area in use previously in this chapter.
00:27If you haven't watched those movies yet, you might want to go back and watch them first,
00:30because I'm going to be drawing parallels between them, and the AirPort Extreme.
00:33So, unlike the majority of routers on the market today which you can access via a
00:37Web-based interface, the Apple AirPort Extreme is a router that can only be
00:40managed with Apple's AirPort Utility software.
00:43There is no Web-based interface for this router.
00:46The Utility software comes as part of the Mac OS X operating system, but you can
00:50also use and manage the AirPort Extreme on a Windows-based computer.
00:53If you're on a Mac, you'll find the AirPort Utility in the Utilities folder
00:57located inside your Applications folder.
00:59If you're on Windows, you'll need to download the utility by going to
01:02apple.com/support/airport, then clicking Downloads, and here you should find the
01:08AirPort Utility for Windows, which I've already downloaded.
01:12Once it's downloaded you'll install it, and then you'll find it under the Start
01:15menu>All Programs>AirPort Utility.
01:20And once you open it, you should see your AirPort Extreme listed in the left
01:23pane of the Utility window, along with any other AirPort devices you might have on your network.
01:28Seeing your AirPort Extreme over here and being able to select it is a good
01:31first step in troubleshooting, because at this point at least you know that you
01:34can connect to your router successfully.
01:36So, for example, if you can't get to the Internet, but you can get to the
01:39AirPort Extreme settings, you know the problem isn't in your computer, or in the
01:42cable, or the wireless connection, but probably somewhere in the router
01:45settings, or in the modem, or with your service provider.
01:49The AirPort Utility feature is a step- by-step set up assistant that walks you
01:52through the process of getting your AirPort Extreme router up and running.
01:55And you may have used it the first time you connected your router. All you do here
01:59is make sure it's selected and click Continue, but for this movie let's go
02:02through the manual setup where it's much easy to find individual settings.
02:05So I'll click Manual Setup.
02:07I'll need to enter my password.
02:12Now the manual setup area is divided into these categories at the top of the window.
02:17Each category has its own collection of related tabs.
02:21Generally, the settings that have to do with how your router connects to the
02:23Internet, and how your computers communicate with the router, are going to be
02:26found under the AirPort and Internet categories.
02:30The Summary tab under AirPort is where you can get a quick status update on
02:33your router, including its firmware version number, its wireless settings, and
02:37its WAN IP address.
02:38You can see Version number is right here, you can see how it's set up as a
02:43Wireless Network right now, and here is its IP Address.
02:47Under Base Station you can edit the Name of your router and also adjust the Time
02:52Zone settings if necessary.
02:54This is also where you can change the password used to access your router's settings.
02:58Don't confuse this with the password to access your wireless network; that's on a different tab.
03:02This is to change the password to access your router's settings.
03:05If you want, you can check Remember this password in my keychain,
03:09if you feel fairly certain that someone isn't going to jump in on your computer
03:12and change your AirPort settings.
03:13That way you won't have to enter your password each time you want to modify your
03:16AirPort Extreme settings.
03:19This is also where you can check for firmware updates, which we discussed in the
03:21previous movie, by clicking Options.
03:25In here you can have the AirPort Extreme check for updates automatically on a
03:29daily, weekly, or monthly basis.
03:32This is a nice alternative to having to remember to visit your router
03:35manufacturer's Web site periodically yourself to check for firmware updates.
03:38I'm just going to cancel out of here for now.
03:42Under Wireless, you can create and manage your wireless network by editing its
03:46name and changing security settings.
03:48We'll be getting into this later.
03:50One feature I really like about the AirPort Extreme, and you will find this on
03:53other routers as well, is the Guest Network option.
03:56This is a feature that lets you set up a separate wireless network so that when
04:00people come to visit you, you can give them access to your Internet service with
04:03a password different than the one you use to connect to the network.
04:06So they will be able to get online from their laptops or smartphones, but the
04:09guest network quarantines them from being able to access the other computers on your network.
04:13It's just a nice extra layer security, and this prevents you from having to give
04:17out your personal Wi-Fi password.
04:18We'll talk more about this later as well.
04:22Under the Internet category you'll find the settings that manage how your
04:25AirPort Extreme connects to your Internet service, and how it behaves when
04:28distributing IP addresses to the computers on your network.
04:30For example, under Internet Connection I have Ethernet selected, which is going
04:35to be the most common way for my AirPort Extreme, or any router for that matter,
04:40to connect to my broadband modem.
04:42In some rare cases you might select PPPoE, which stands for Point-to-Point
04:47Protocol over Ethernet, but only some DSL services use that protocol, and you'll
04:51be informed by your Internet service provider if that's the selection you need.
04:56Under TCP/IP, in most cases you'll have Using DHCP selected,
05:00meaning you're going to let your router be automatically assigned it's IP
05:03address by your Internet service provider.
05:05And this here is the IP Address we saw under the Summary tab.
05:09Under the DHCP tab is where you determine how your router distributes IP
05:12addresses to the computers and devices connected to your network.
05:16You can choose if you want to go with the addresses that start with 10.0, or
05:20with the more common in 192. 168. There is even 172.16.
05:24There is really not much of a practical difference.
05:27Some people just find it easier to use the 10.0 format, because it's easier to
05:31type longer IP addresses, rather than having to type 192.168, and so on, and so on.
05:38You can also determine to start the addresses at a certain number, but again you
05:41probably won't need to make any changes in here unless you are purposely
05:44assigning static IP addresses, meaning non-dynamic and unchanging addresses, to
05:48some devices on your network.
05:50Again, more on that later.
05:52Now, anytime you make a change to any of your settings it's important to click
05:55Update so your new settings will be applied.
05:57Unlike the Web-based interface of most routers where you have to click save or
06:01update on each settings page, you can make multiple changes in the AirPort
06:04Utility before clicking update.
06:06So this is just a small sampling of the AirPort Utility, and it works the same
06:10way on the Mac as it does here on Windows.
06:12We'll be getting into specifics a little later on, but for now I wanted to make
06:15sure we covered how to open the utility and access the manual settings.
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3. Wireless Networks
Understanding wireless types
00:00In this chapter, we're going to get into setting up and working with wireless
00:03networks, but before we getting into the details, I think it's important to have a
00:07brief overview of the current state of wireless technology.
00:11When Wi-Fi really started to get popular around early 2001, the standard in use was 802.11b.
00:16It had a range of about 150 feet, and was able to transfer data at a speed of up to 11 Mbps.
00:22It also operated in the 2.4 gigahertz frequency spectrum, which it shared with cordless
00:29phones, and other wireless electronics.
00:31Microwave ovens also throw out interference at that frequency when they're being used.
00:36Now, 802.11b was supposed to be eventually replaced with a similar standard
00:39called 802.11a. And while it had a more limited range, it operated at almost 4
00:45times the speed of 802.11b, and it also operated at 5 gigahertz, which was rarely used
00:51for consumer devices, meaning it would have much less interference.
00:54The problem was, by that time 802.11b had taken off so successfully that no one
00:59wanted to buy a wireless device that wasn't backwards compatible with 802.11b,
01:03because most people already had expensive devices that already operated on B.
01:07So 802.11a never really took off, but some computers today, like all Intel-based
01:12Macs, can operate on 802.11a. But the next standard to be adopted by the
01:17industry was 802.11g.
01:18802.11g is nearly identical to 802.11a, but it operates on the 2.4 gigahertz frequency,
01:26making it backwards compatible with B devices, which made it easier for people to
01:30transition to this standard.
01:31The problem was that if a B device joined the G network, then the speed of the
01:35entire network would have to drop back down to the maximum B speed of 11 Mbps.
01:41So fast-forward to today where we have the latest standard called 802.11n.
01:46Wireless N has a practical range of about 175 feet, and it supports theoretical
01:51speeds of up to 300 Mbps,
01:54although realistically you'll probably get closer to half that speed.
01:57It's also capable of operating on either the 2.4 or 5 gigahertz frequency range.
02:02So it can support wireless B and G devices if you still have those devices on
02:06your network, but it will slow down the network down to the maximum speed of
02:10either the B or G devices connected.
02:12Most modern computers and Wi-Fi devices, though, are now wireless and compatible.
02:16So if you only have those type of devices on your network, you could see some
02:19decent transfer speeds. But you're going to find that the speed and range of
02:23your network is going to depend largely on where you place your wireless router
02:26in your home or office, and that's what we're going to take a look at next.
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Placing a wireless router
00:00So, you've got your wireless router, and you're trying to figure out the best
00:03place to put it in your office, or home, or home office. And in many cases you want
00:07your router to be centrally located, kind of like this.
00:10And ideally its signal should spread out in all directions, like this.
00:14But exactly how far and evenly it spreads is going depend on a lot of factors,
00:18such as which type of wireless standard your router uses: 802.11b, g, or n; or even
00:24what materials the building was constructed with.
00:26For example, in older buildings with chicken wire or horse hair plaster in
00:29the walls, you might find that your Wi-Fi signal drops to just 20 feet or less in range.
00:33Or in some cases your walls may let Wi-Fi signals pass through so well that
00:37you get great range, but that means your neighbor's Wi-Fi signals will also
00:40easily pass through your walls and interfere with your wireless network, and
00:44you'll interfere with theirs.
00:46And there are lots of other things that can cause interference.
00:48As I mentioned earlier, microwave ovens throw out interference in the 2.4 gigahertz
00:52range, which is the same frequency that 802.11b and g devices operate on. So you
00:57might find that every time someone makes a bag of popcorn, your wireless signal
01:01drops significantly in the vicinity of the microwave, and even in the area behind
01:04it in one direction.
01:06So the office in the lower right here would probably get very little network
01:09connectivity while the microwave is running. And there might be other oddities
01:13with your particular house or office.
01:14Maybe this used to be a doctor's office, and this one wall is lined with lead,
01:18which is something you might not realize until you try to place your wireless
01:21router, and discover you're getting little to no signal on the other side of this wall.
01:24The point here is that when you first set up your router, be prepared to move it
01:27around to different locations in order to get the signal to all the places in
01:30your home or office that need to get on the network.
01:32Of course, you may be limited by where your Internet connection comes into your
01:35building, and you may find that one wireless base station isn't enough to give
01:39you the coverage you need.
01:39In that case, you may need two or more wireless network devices: your main
01:44wireless router, and another wireless router that acts an access point.
01:47You may need to run an Ethernet cable between the two devices, but it's also
01:51possible, in many cases, to chain them together wirelessly so that the second
01:54device can connect to the first, and then extend the range of the network
01:57into the uncovered area.
01:59So those are some things to be aware of when placing your wireless router.
02:01Now, there are some things you can do to your wireless router's settings to
02:05prevent or minimize interference with other devices, such as changing the
02:08broadcast channel of your router, and we'll take a look at how to do that in an
02:11upcoming movie.
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Administrating a wireless router
00:00Once you've decided where you want your wireless router placed, you have to
00:03go into your router's settings and make some decisions about its wireless capabilities.
00:07In this case I'm working with the Cisco Linksys router, but all wireless routers
00:10will offer the same kind of settings I'm going to be looking at in this movie.
00:13I want to mention and emphasize here that when you're making any changes to
00:16your router's settings, especially when you're making changes to its wireless
00:20settings, you should do so from a computer that's connected to the router via an
00:23Ethernet cable, and not wirelessly.
00:25Depending on what changes you're making you might find yourself disconnected
00:28from the wireless network, and unable to reconnect.
00:30So make sure you plug in with a cable when you're adjusting wireless settings.
00:35I've logged into my router by going to 192.168.1.1 in my Web browser, as we saw
00:39how to do, earlier and I'm going to go to the Wireless section.
00:44Now this Linksys router has a feature called Wi-Fi Protected Setup, but that's
00:48sort of specific to this router, and some other types of routers.
00:50But I am going to switch over to Manual so we can see the more common settings
00:54found in most routers.
00:56So the first option here is Wireless Band.
01:00Since this is a fairly modern router I can choose either 2.4 gigahertz, or 5 gigahertz.
01:05If you recall from earlier in this chapter, the older 802.11b and g standards
01:09broadcast only in the 2.4 gigahertz frequency.
01:12So if I have any of those devices, or if I foresee any of those devices needing
01:16to connect to my network, I'll need to keep this at 2.4 gigahertz.
01:20Remember, wireless N also works on 2.4 gigahertz,
01:23so this is the best selection for the most compatibility with all devices.
01:27Notice I can also choose to then specify which type of devices I want to support
01:30in this wireless band. I can choose to allow B only, G only, N, a mixture of B
01:37and G, or a mixture of all of them.
01:39There is also the option to choose Disabled, which is how you completely turn off
01:43the wireless capabilities of the router in case you want to prevent anyone from
01:46getting on your network wirelessly for some reason.
01:48I'll leave this set to Mixed.
01:51Now I'll see different option in this menu if I switch to the 5 gigahertz setting.
01:55Remember that only wireless N and A operate on the 5 gigahertz frequency, so
01:59we're seeing those options here.
02:00So you would only choose this band if you want to prevent wireless B and G
02:04devices from connecting to your network or if you just know that you don't need
02:07to support those types of devices on your network.
02:10And as I touched on earlier, when you operate on the 5 gigahertz frequency you
02:14may see faster speeds and greater range from your router since you're allowing
02:17wireless N to broadcast at its full potential rather than having to accommodate
02:21the older standards.
02:22So again, with 5 Gigahertz selected we only see Mixed, Wireless-A Only,
02:26Wireless-N Only, or Disabled.
02:27But for this example let's assume I still have some older B and G devices
02:31to connect to my network,
02:33so I'll switch that back to 2.4 gigahertz, and again I am going to
02:37make sure the Network Mode is Mixed.
02:39Next, we have the field for the Network Name.
02:40This is the name that appears when you, or other people in the vicinity, look for a
02:44wireless network to connect to.
02:46You can name your network anything you want, and you'll probably want to choose
02:49something unique or meaningful to yourself if only to make it easier to pick out
02:52your network in a Wi-Fi crowded area where it seems many people leave the
02:55default names of their networks.
02:58So in this case I'm going to change mine to Bluehorse.
03:04Now, there is also a chance you might not want the name of your network to show
03:06up on other people's devices, especially if you live in a crowded area.
03:10In that case you can set SSID broadcast to Disabled,
03:15but bear in mind that if you do so, you'll have to manually enter the name of
03:18your wireless network on each device you want to connect to the network.
03:21I'm going to leave mine enabled.
03:22Next, we have Channel Width. You might not see this option on all routers.
03:28Generally, Auto is the best choice if you have B, G, and N devices on your network.
03:33If you only have B and G devices, 20 megahertz is the best selection, but in this
03:37case I recommend just keeping this set to Auto.
03:40Next, we have the Channel menu.
03:42Because I have the 2.4 gigahertz band selected, I can see that I can choose
03:46Channels 1 through 11, and these are basically the different ranges of the 2.4
03:50gigahertz frequency.
03:51For example, Channel 1 is 2.412 gigahertz; Channel 6 is 2.437 Gigahertz.
03:58Now it's set to Auto by default, and the most common channels in this
04:01frequency are 6 and 11.
04:05So if you're experiencing low Wi-Fi range or speeds, it's possible that it's
04:09because other wireless routers or devices in your area are broadcasting on the
04:12same channel, and interfering with your network.
04:15If that's the case, the first thing to try is to come into your wireless settings
04:18and select a different channel.
04:19So maybe I'll choose Channel 2.
04:22Now these days the 2.4 gigahertz frequency is more cluttered than ever, so
04:26finding a clear channel may be impossible, but it's worth trying a few different
04:29channels to see if any of them improve your wireless situation.
04:33The same thing applies if you have the 5 gigahertz band selected.
04:36You'll be given the choice of Auto, or a set a specific channels you can choose
04:41from to try to find one of the best signal.
04:44Notice that changed my settings as far as the Network Name goes here,
04:48so I should have saved that before I changed back to 5 gigahertz.
04:54So let's go back to 2.4.
04:55Let's go call it Bluehorse again, switch that to Auto, switch that to 2, and now
05:02I'll save my settings.
05:07So those are the options found under my basic wireless settings.
05:10Again, depending on your router, you may find these settings in different
05:12locations, but they're usually located on the same page, and near each other in
05:16your router administration area.
05:19Again, I want to stress the importance of being connected to router via Ethernet
05:22when changing its settings, especially when altering wireless settings, since you
05:26might find yourself disconnected and unable to reconnect wirelessly, depending on
05:29the changes that you've made.
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AirPort Extreme wireless admin
00:00Previously in this chapter, we looked at how to manage your wireless router settings
00:03using the built-in Web interface that you'll find with most routers.
00:06As you have also previously seen, the Apple AirPort Extreme router does not have
00:09a Web-based interface.
00:10So, in this movie I'm going to look at how to adjust basic wireless settings on
00:13the AirPort Extreme using the AirPort Utility that comes with Mac OS X, and which
00:17can downloaded for Windows at apple.com/support/airport.
00:19Once it's been installed on Windows, you can find it by going to the
00:25Start menu>All Programs.
00:26Here on my Mac, I'm going to go into the Applications folder, and to Utilities, and
00:31here I'll find AirPort Utility.
00:33And as I stressed in the previous movie, any time you're making changes to your
00:36router's settings, especially if you're making changes to the wireless settings,
00:39make sure you are connected to the router with an Ethernet cable and not
00:42wirelessly. Otherwise, there is a chance that once you change your wireless
00:45settings, you might not be able to reconnect to the router wirelessly.
00:48For example, you might accidentally set your router to only work with wireless N
00:51devices, and your computer is wireless G. As long as you have an Ethernet
00:54connection you should still be able to connect and make changes to your router
00:57settings, regardless of how you set up the wireless options.
01:00Okay, so I have my AirPort Extreme selected.
01:02I'm going to choose Manual Setup.
01:03I need to enter my password. I'm going to leave Remember this password in my
01:08keychain checked, so I don't have to enter my password again.
01:11And under the AirPort category, I'm going to go to Wireless tab.
01:14First of all, I have my AirPort set to Create a wireless network.
01:18In most cases, this is what you have selected if you're AirPort is your main
01:21router, and your Internet modem is plugged into it.
01:23The AirPort is also capable of extending the range of an existing wireless
01:26network, but I'm not going to do that now.
01:28This menu is also where you can turn off the wireless capabilities of your AirPort,
01:31in case you only want to use it for wired devices over Ethernet, but I'll leave
01:35Create a wireless network selected for now.
01:37Next, we have the Wireless Network Name, and it will usually have a
01:40generic Apple network name.
01:42Now, the network name, also called the SSID, is what appears when you, or other
01:46people in the vicinity, look for a wireless network to connect to on your Wi-Fi devices.
01:50You can name your network anything you want, and you'll probably want to choose
01:52something unique, or meaningful to yourself, if only to make it easier to pick out
01:56your network in a Wi-Fi credit area, where it seems many people leave the default
01:59names of their networks.
02:00So, for example, maybe I'll call my chownet.
02:04Now, there is a chance you might not want the name of your network to show up on
02:06other people's devices, especially if you live in a crowded area.
02:09If that's the case, click Wireless Network Options down near the bottom here,
02:13and in here check Create a closed network. That keeps your network active, but
02:18hides its name from appearing on devices looking for wireless networks. Just
02:21bear mind that if you do, do this, you'll have to manually enter the name of your
02:24wireless network on each device you want to connect your network. I'm going to
02:27leave mine unchecked.
02:30The next option is Allow this network to be extended.
02:33If you have a large area or building to cover with your Wi-Fi network, you might
02:36need to extend it by adding another AirPort Extreme or AirPort Express to it.
02:39Apple makes it very easy to extend networks; you just check this option, and
02:43then when it comes time to increase the range of your network, plug in your
02:46second AirPort Extreme or Express, and tell it to extend a wireless network,
02:49from up here in the Wireless Mode menu. I'm just going to leave this
02:53unchecked for now, though.
02:54Next we have the Radio Mode, and you use this to determine which wireless
02:57standards you want to support with your network.
02:59With the most recent AirPort Extreme, which is what I have here, you don't really
03:02have to worry about making any changes in here. And that's because it's actually
03:05a simultaneous dual band wireless router, which means it has two radios, so it
03:09can support both A/N devices in the 5 gigahertz band, and B/G devices in the 2.4
03:14gigahertz band, and it can do that at the same time.
03:17So in most cases, you can just leave it set to Automatic.
03:20Now, Radio Channel Selection is where you can select alternate channels within
03:24those frequencies to use for your wireless network.
03:26I'll switch mine to Manual, which gives me this Edit button. And so here I can
03:31choose channels for both the 2.4 gigahertz, and 5 gigahertz bands.
03:35You would want to do this if you're experiencing poor wireless signals within
03:38relatively close proximity to your router, which may be a result from some other
03:41devices on the same channel causing interference.
03:43There is really no magic channel here, so you may have to select a few
03:47different channels to see which one works best in your area. And just click
03:51Done when you're done.
03:52Okay, now there is another setting here in regards to Wireless Security, but I'm
03:57going to be getting to that in the separate movie.
03:59For now, I'll just click Update to save the changes I made my router.
04:02It's telling me that my network services will be temporarily unavailable while
04:06it reboots the router. I will click Continue. And again, let me stress that you
04:10should be connected by Ethernet cable when altering your router's settings.
04:13So there you have the basic wireless options you should understand in your
04:16AirPort Extreme Utility settings.
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Connecting to a wireless network (Windows)
00:00Once the Wi-Fi portion of your network is up and running, you'll have to connect
00:03each wireless computer to it.
00:04To connect a Windows computer to your network, click the Wi-Fi network button
00:07in the notifications area of the taskbar.
00:09It kind of looks like a bar graph, that is unless you have an Ethernet cable
00:12plugged in, in which case it looks like a little computer monitor with a cable next to it.
00:15But in this case, I am not connected to my network at all, so it looks like a bar graph.
00:19That will display all the wireless networks your computer can detect.
00:21Select yours, and then click Connect.
00:23If you want it to connect automatically in the future, you can keep Connect
00:26automatically checked.
00:28If you have set up a password, and you should have, enter the password here.
00:32If someone is looking over your shoulder, you can check Hide characters, so they
00:35won't be able to see what the password is on the screen.
00:37In just a few moments you will be Connected to your network.
00:40I can check my connection by opening up a Web browser and visiting a Web page.
00:47So now I am connected to my wireless network, and I can access the Internet, and
00:51I can communicate and share data with the other computers on my network that are
00:54connected both wirelessly, and via Ethernet.
00:56Now, if you didn't see the Wi-Fi network button in your taskbar, first make sure
00:59your computer actually has Wi-Fi capabilities.
01:02Most do these days; especially laptops.
01:04You can also click this Triangle button, and choose Customize, and from here
01:09locate Network, and set its Behavior to Show icon and notifications.
01:13That keeps the Wi-Fi network icon button in your taskbar so you have easy access to it.
01:17Now just in case you don't see Network listed here, click Turn system icons on
01:20or off, and then make sure Network is set to On.
01:23That's the default icon for when you have an Ethernet cable plugged into your computer.
01:28So that will place Network here under icons, and then you can make sure Show icon
01:31and notifications is selected.
01:34Clicking the Network button also shows you what network you're currently
01:36connected to, and if you roll your mouse over the names of the networks, you can
01:40get additional information, like what type of security it's using, and what form
01:44of Wi-Fi it's using, which is faster than opening your Web browser and
01:46connecting to your router's administrative interface.
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Connecting to a wireless network (Mac)
00:00Once the Wi-Fi portion of your network is up and running, you have to connect
00:03each wireless computer to it.
00:04On a Mac, go to System Preferences, and then click Network.
00:09If you're running Mac OS X v10.7 Lion or later, you'll select Wi-Fi. In earlier
00:14versions of Mac OS X, it's labeled as AirPort.
00:16They're both the same thing though.
00:17So if your Wi-Fi card currently says Off, make sure you click turn Wi-Fi, or turn AirPort, on.
00:23From the Network Name menu, select your network.
00:26This is where you'll see a list of all the networks your Mac can find in your area.
00:29So for instance, if you have a Notebook Mac, and you're on the road, you can
00:32select other Wi-Fi networks to connect you from here.
00:34But of course that's only if they're open, or if you've been given the password for them.
00:38You can see these wireless networks that have a lock symbol next to them
00:40indicate that these are password-protected.
00:42I'm going to select lyndaeast_wireless, and now it's prompting me for my WPA2
00:47password, and you should have that since you probably created it yourself.
00:52If you want your Mac to remember this network in the past so that it will join it
00:55automatically, you can have that checked; I'll click Join. And you can see in
01:00just a few seconds, I get the green light, I am told I am I'm connected, and
01:04now I should be online.
01:05I can also see I have an IP address of 192.168.1.11.
01:07So if I open up a browser, I should be able to go to a Web site; so that's working.
01:16So now that I'm connected to my wireless network, and I can access the Internet,
01:20I can also communicate and share data with the other computers on my network
01:23that are connected both wirelessly, and via Ethernet.
01:26If your Wi-Fi connection is your main network connection, I suggest coming back
01:29here into your Settings and checking Show Wi-Fi status in menu bar.
01:32That puts this small menu icon up here in the upper-right-hand corner, and that lets
01:36you see what network you're currently connected to.
01:38You can see the check mark next to lyndaeast_wireless.
01:40This is also where you can select and join other wireless networks.
01:44And here is a quick tip: if you hold down the Option key, and then click the
01:47AirPort menu, you'll see the specifics about your Wi-Fi network; which channel
01:51it's broadcasting on, and which security type it's using, which is faster
01:53than having to open your Web browser and connect to your router's
01:56administrative interface.
01:57So that's how to connect to a Wi-Fi network from a Mac.
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Understanding wireless encryption
00:00These days, it's pretty much a given that if you're going to have a home or
00:03office network, it's going to support Wi-Fi.
00:05With so many wireless devices, like laptops and smartphones, in use around the
00:08home and office, it's impractical, and sometimes impossible, to plug each device
00:13directly into the router with an Ethernet cable.
00:15It's also a fact that just by the nature of the technology, wireless signals are
00:19less secure than using a wired connection
00:21simply because wireless data has to travel through the air in the form of
00:24radio signals, which anyone with the proper equipment and software could
00:28potentially eavesdrop on.
00:30It's surprisingly easy for anyone to acquire software, and sit outside your home or
00:33office within range of your wireless network, and grab data like what Web pages
00:37you visit, your username and passwords, or even using your wireless network to
00:41distribute illegal files.
00:43Therefore, it's essential that you secure the wireless portion of your network
00:46by turning on the encryption security settings that are built into all routers.
00:50These days there's really no excuse not to.
00:52Now, while no security system is 100% completely effective, the features that
00:56are built in to your router are enough to deter most casual attackers from
00:59accessing your network.
01:01So what does it mean to have an encrypted network?
01:04Well, from the perspective of someone who wants to access your wireless network,
01:08it simply means that they will have to enter a password that you've created in
01:11order to gain access.
01:13Once authenticated, the computer and the router share a secret key which is used
01:17to scramble and unscramble the data they send and receive from each other.
01:21So any information being sent from my computer is going to be perceived as
01:26gibberish by anyone intercepting that data who isn't on my network, and
01:29therefore doesn't have the key to unscramble that data.
01:32But my router, and any other computer I'm communicating with on my network, for
01:35that matter, is able to translate the scrambled data back into it's original form.
01:39Now, I'm not going to go into the details of how encryption actually works. Trust
01:43me it's very dry, and you can look up encryption on Wikipedia if you really want
01:46to get into that, but I do want to give you a brief overview of the types of
01:49encryption that are supported on most routers.
01:53So here I have a screenshot of the wireless security options found on my Linksys router.
01:57Again, your router's options may vary slightly, but most modern routers will
02:00share these features.
02:03The oldest encryption technology here is WEP, which stands for Wired
02:07Equivalent Privacy.
02:08Turns out, though, that it didn't really offer the equivalent of a wired
02:11connection, because it ended up being pretty easy for hackers to crack.
02:14So I recommend against using this form of encryption.
02:16The exception is if you have an old computer that can only support WEP, and not
02:20the newer standards.
02:21Be aware, though, that this will reduce the speed of your entire network down to
02:24wireless G standards.
02:26So even if you have wireless N devices, they won't be able to reach their full speeds.
02:31Underneath WEP, we have RADIUS, but that refers to a large network that uses
02:35something called a RADIUS server to authenticate users, and you're not going to
02:38have or need something like that on a small office or home network.
02:42Similarly WPA Enterprise, WPA2 Enterprise, and Enterprise Mixed Mode all work
02:47in conjunction with the radius server as well, so you can probably ignore those options too.
02:52So that leaves us with these last three options, which are basically WPA,
02:56WPA2, or a mix of both.
02:58WPA stands for Wireless Protected Access, and as you would probably infer from
03:03their names, WPA2 is a newer version of WPA.
03:07WPA2 has been available on all certified Wi-Fi routers since about 2006.
03:11So unless you have some weird off- brand router, you have this option.
03:15It provides improved encryption over WPA, and all modern computers, and most other
03:19current Wi-Fi devices, support this standard.
03:21So WPA2 is really the way to go.
03:24The only reason you would choose Mixed Mode is if you had some older devices that only
03:27support WPA, but my suggestion is to stick with WPA2, and see if any of your
03:31devices have trouble connecting to your network.
03:34You can always switch to mixed if necessary, but try WPA2 to start out with.
03:37In the next couple of movies, I'll show you how to set it up.
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Activating WPA2 encryption
00:00In the previous movie, we learned that currently the most secure form of
00:03network encryption is WPA2.
00:06Now I want to show you just how easy it is to turn on and use.
00:08I have logged in to my router, and from here I am going to go into Wireless
00:11settings, and from here I will go to Wireless Security.
00:15Once again, this is a CISCO Linksys router, but you should be able to find the
00:18equivalent area on your own router. And let me the stress again that you
00:21should be doing this from a computer that's connected to your router via Ethernet,
00:24and not wirelessly.
00:25As you can see, I currently have Security Disabled, which is a pretty bad idea these days.
00:29Anyone can connect to my wireless network and use my Internet connection, or even
00:32attempt to access my network computers at this point.
00:34Now, it's possible that you have considered disabling Wireless Security because
00:37you want to create a public wireless network, like at a coffee shop, or
00:40bookstore, but at the end of this chapter, I will show you how to set up a guest
00:43network for that sort of purpose.
00:45Even if that's the case, you should still set up security on this end of things
00:47so you can protect the majority of your network.
00:49So I will select WPA2 Personal, from the Security Mode menu, and now all I
00:54have to do is to create a Password.
00:56For WPA2 Security, it has to have at least 8 characters, with a maximum of 63 characters.
01:01If you can create and remember a 63 character password, I would say go for it,
01:04since the more characters you have, the more secure your password.
01:07But otherwise, just come up with something that can't be easily guessed.
01:10Don't make the word password, or 12345678.
01:13The best passwords for security and easy recalling are a meaningful word or
01:17phrase with a couple of numbers in there.
01:19I will make mine 2burgers4me. So I think I can remember that; it's got some
01:23letters and numbers in it, and I will click Save Settings.
01:27So now my wireless network is password protected. Let's see if it worked.
01:30I will go down to my network icon, and my Linksys router is set up with the name
01:34Bluehorse, so I will select that. Just rolling over, you can see the Security
01:38Type has been set to WPA2. So when I click that, and choose Connect, it asked me
01:44for my Password, again I can check Hide characters, if I don't anybody to see my
01:48password. Although I can see the password right here, so I would make sure I
01:51close that window first. And now I'm connected to my wireless network.
01:57You can see it's connected.
01:59So that's how easy it should be to add wireless encryption to your network.
02:03Now in order for any other wireless device to connect to my network, I will need
02:06to enter the password on each one of those devices.
02:08So if you often have visitors to your home or office who need to get on with
02:11their devices, you will have to provide them with the password as well. Or
02:13better yet, if your router supports it, you can create a separate guest network,
02:17which, as I mentioned, we'll take a look at how to do at the end of this chapter.
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Activating WPA2 on the Airport Extreme
00:00As we saw earlier, currently the most secure form of network encryption is WPA2.
00:05We saw how to enable WPA2 encryption through the Linksys router's Web interface,
00:08and in this movie I will show you how to do so with the Apple AirPort Extreme.
00:11I have opened the AirPort Utility,
00:13I have my AirPort Extreme selected, and I'll click Manual Setup.
00:16And let me stress again that you should be doing this from a computer that's
00:19connected to your AirPort via Ethernet, and not wirelessly.
00:22Under the AirPort category at the top, I am going to select Wireless, and here
00:25you can see that my Wireless Security is currently set to None, which is a
00:29pretty bad idea these days.
00:31Anyone can connect to my wireless network and use my Internet connection, or even
00:34attempt to access my network's computers at this point.
00:37Now maybe you've considered disabling Wireless Security, because you want to
00:40create a public wireless network, like at a coffee shop or bookstore, but at the
00:44end of this chapter I will show you how to set up a guest network for that sort of purpose.
00:47Even if that's the case, you should still set up security on this end of things
00:50so you can protect the majority of your network.
00:52So I'll click the Wireless Security menu to see my choices.
00:55Notice that unlike the Linksys router from the previous movie, we don't even get
00:58a choice for WEP encryption.
01:00As I mentioned earlier, WEP was determined to be easily hackable, and pretty
01:03insecure, several years ago.
01:05So Apple doesn't even include that option here.
01:07Your choices are WPA/WPA2 Personal, WPA2 Personal, or the Enterprise versions of those options.
01:14You won't choose either Enterprise option unless you're in a large office,
01:16and you're planning on using your AirPort Extreme in conjunction with a RADIUS server.
01:20If you don't know what that is, you probably don't need it.
01:22Now again, since the WPA2 is the most secure form of encryption right now, I
01:25will choose WPA2 Personal.
01:27If you have an older device on your network that isn't compatible with the WPA2,
01:31you can choose the mixed selection, but otherwise stick with the WPA2 Personal.
01:35All I have to do now is create a password.
01:37For WPA2 security, it has to have at least eight characters, with a maximum of 63 characters.
01:43If you can create and remember a 63 character password, I'd say go for it
01:46since the more characters you have, the more secure your password, but otherwise
01:50just come up with something that can't be easily guessed.
01:52Don't make it the word password, or 12345678.
01:55The best passwords for security and easy recalling are a meaningful word or
01:59phrase with a couple of numbers in there.
02:01So I will just type in a password.
02:04I'll verify it by typing it again, and I am going to leave Remember this
02:07password in my keychain checked.
02:09That way I won't have to type this password each time I want to connect to the network.
02:12So now I'll click Update to update my settings.
02:14I will click Continue, and I will just wait for the AirPort Extreme to
02:17reboot, and here it is.
02:20Now let's see if it worked.
02:21I'll go up to my AirPort menu, and I'll look for the Network, and there is
02:25chownet, which is the name of my network.
02:27It didn't prompt me for the password, because I've chosen for it to be
02:30remembered in my keychain.
02:32But you can see that I am now connected to the chownet network. And again, if I
02:35hold down the Option key while clicking the Wi-Fi menu, I can see some details
02:39about the network, including that I've turned on WPA2 Personal, and that it's
02:42broadcasting on Channel 149 in the 5 gigahertz frequency.
02:46So that's how easy it should be to add wireless encryption to your
02:48AirPort Extreme network.
02:49Now, in order for any other wireless device to connect to my network, I will need
02:52to enter the password on each of those devices.
02:54If you often have visitors to your home or office who need to get on your
02:57network with their devices, you will have to provide them with the password as
03:00well. Or better yet, if your router supports it, you can create a separate
03:03guest network, which as I mentioned, we'll take a look at how to do at the end
03:06of this chapter.
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MAC address filtering
00:00Another way you can add a level of security to your wireless network is to use
00:03something called MAC Address Filtering.
00:05Now this MAC stands for Media Access Control, and has nothing to do with Apple
00:10Macintosh computers.
00:11Basically, every device that can connect to networks, whether wired or wirelessly,
00:15has what's called a MAC address.
00:16Let me show you what I mean.
00:17I am going to go to System Preferences, and I'll go to Network, I'll select my
00:22Wi-Fi card, and I'll click Advanced.
00:26Here at the bottom I see my Wi-Fi Address.
00:29That's my Wi-Fi card's MAC address: 00:1b:63:ef:1b:12.
00:35No other network device shares this number.
00:37Let me go ahead and cancel this, and select my Ethernet card, and click Advanced again.
00:44Here under the Hardware tab is the MAC address for my Ethernet card.
00:48So my MAC computer actually has two MAC addresses: one for the Ethernet port, and
00:52one for the Wi-Fi card.
00:53For wireless security, I'm only interested in the AirPort card's MAC address.
00:58So again you find that by selecting Wi- Fi, clicking Advanced, and here's where
01:02you will find that address.
01:03Now let's see where you find this address on Windows.
01:06So on Windows you can find your MAC address by clicking the Network Notification
01:09icon, and then selecting Open Network and Sharing Center.
01:13Then click Change adapter settings.
01:15Here you will see a list of all your installed network devices.
01:18I'll right-click my Wireless Network Connection, and choose Status, and in here I'll
01:23click Details. And here I'll find the listing for the physical address.
01:29That's the MAC address of my computer's wireless card.
01:31It's shown a little differently on Windows here, with the hyphens in between the
01:34digits instead of colons, but this is the MAC address.
01:37So what can we do with this information?
01:39Well, since we know that the MAC address is unique to every single computer, we
01:42can go into our router settings, and here on my router, under the Wireless tab, I'll select
01:49Wireless MAC Filter.
01:50I'll choose Enabled, and now I can choose to Permit -- or Premit as the typo says here --
01:58I can permit PCs listed below to access the wireless network.
02:01So all I'll have to do here is now enter the MAC address of my
02:03computer's wireless card.
02:04So I would come back to this Details window, find my MAC address, and copy it down.
02:09I've already copied that into my Notebook app.
02:11So I'll just copy that.
02:13Notice I had to put the colons in here, because that's the way my router works.
02:16I won't bother saving that.
02:18I'll click in here, Delete, and Paste.
02:23Then I would continue pasting in the addresses of any other computers that I want to
02:27allow on my wireless network.
02:28Now, if your computer and other devices are already connected to your wireless
02:31network, on this Linksys router I can click Wireless Client List, which
02:36normally will show me all the MAC addresses of each computer.
02:39Right now I currently have no computers connected to the wireless portion of
02:41this network, which is why we don't see anything here.
02:43But if there were other computers listed here, I'd be able to copy their MAC
02:45addresses from here, and then paste them into the master list.
02:49Otherwise, I would just need to type in the MAC addresses of each computer I
02:52want to allow to connect to my wireless network.
02:54Now once I were to save my settings here, even if someone stole my Wi-Fi
02:57network's password, they still couldn't connect to my network, because I haven't
03:00authorized their computer's MAC address.
03:02But again, I should mention that, like all security options, nothing is foolproof,
03:05and there are always ways for hackers to sniff out the MAC addresses of the
03:08computers you've allowed to connect to your network, and then do what's called
03:11spoofing your MAC address on their computers, basically to fool the router into
03:14thinking that their computer is one of yours.
03:16But that takes a certain level of skill, and limiting to only approved MAC
03:19addresses is yet another way to add some more security to your network.
03:22It's also the most tedious, because you have to manually enter the MAC
03:25address of each device.
03:26But if you only have a limited number of devices, then this is another nice way
03:29to prevent unauthorized access to your network.
03:31Now you can also perform MAC address filtering on the AirPort Extreme router.
03:34Let's switch back to the Mac.
03:35So here on the Mac I am going to go to my Applications folder>Utilities, and
03:40open up AirPort Utility, and in here I will select my AirPort Extreme, and choose Manual Setup.
03:46Here under AirPort I am going to go to Access Control.
03:49The cool thing about MAC address filtering on the AirPort Extreme is that you
03:52can limit when certain MAC addresses can get on your network by choosing Timed Access.
03:56You can see the first item here allows you to specify the default amount of
04:01time for any wireless MAC address that's not listed in here.
04:04I'll come back to that in a moment.
04:06First I am going to click the plus button.
04:07So, for example, let's say I want to allow the computer I'm currently on to
04:11always be able to connect to the network at any time.
04:13So here for the MAC Address, I just click this computer.
04:16It automatically fills in my MAC address for this computer, puts in the
04:20description, and you can see that the rule is set to Everyday, all day, which is
04:23exactly what I want.
04:24I'll click Done, and I would continue to click the plus button for each computer
04:28I want to allow access to my network.
04:29So, for example, here I might type the MAC address of, say, my kid's computer. And
04:34then I can come down and change this from Everyday to, say, Weekdays.
04:39I could say on weekdays I only want them to be able to access the Internet
04:43between the hours of 9 a.m. -- and double-click that -- 7 p.m.
04:46But maybe on weekends, I'll give them all day access.
04:54You can add different times for different days.
04:56You can even choose specific days, as you saw here.
04:58Now I don't actually have a MAC address to enter in here right now, but if I
05:04were setting this up for real, I would just enter that in there and then click Done.
05:08I am just going to cancel this for now.
05:10Again, you would repeat this process for each computer.
05:12Now, the important part here is to edit the default behavior, which is what
05:15determines the access privileges for any computers that try to connect, for which
05:18you haven't entered a MAC address.
05:20So I am going to select that, and click Edit, and I am going to switch this to No Access.
05:26I might even want to change the description to No Access, so I remember what this is set for.
05:32So now, any unrecognized computers won't be able to access my network at all.
05:37And when you're done, you would click Update to save your settings. And that's
05:40how you set up MAC Filtering on the AirPort Extreme.
05:42If you have another brand of router than the ones I have shown you here, you
05:45might have to dig around to find your MAC Filtering Options, but generally all
05:48routers have this ability, and again, it's yet another way to add some more
05:51security to your wireless network.
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Creating a guest network
00:00These days, it seems like just about every one of your friends, coworkers, and
00:03family members has at least one portable Wi-Fi device, like a laptop computer, or
00:07smartphone. And when they come to visit you at your home, or office, they of
00:10course want to be able to get onto your wireless network to check their e-mail,
00:13or sports scores, or whatever.
00:15Usually this involves giving them the password to your network, which can
00:18sometimes prove to be a socially awkward situation, especially if you are someone
00:21who uses the same password for everything, and then you either have to hand over
00:25this password, or take their device and type in the password yourself.
00:28Fortunately, more and more routers these days have a feature that allows you to
00:31set up a guest network that runs alongside your regular network.
00:34A guest network shows up as its own individual network with its own separate
00:37password, and allows you to share your Internet connection, but not provide access
00:41to the computers, or other devices on your network.
00:43So your visitors can get online, but can't connect to your computers to see your
00:46movies, photos, or music collections, because they are technically on a
00:49completely different network.
00:51In most cases these are easy to set up.
00:52In this movie I will show you how to set up a guest network on a Linksys Router,
00:55and on an AirPort Extreme. But other routers by D-Link, Belkin, Netgear, and so
01:00on should also have this feature, and you should be able to easily set up a guest
01:03network on whichever router you have, as long as it was manufactured recently.
01:07Now, in the case of my Linksys E2000 router, and other routers from Linksys, in
01:10order to set up a guest network, you have to use the Cisco Connect software that
01:14came with the router.
01:15You can't set up a guest network using the Web-based interface that we've been
01:17using up to this point.
01:19So I'll go ahead and close this, and I will go to the Start menu>All Programs, and
01:24I'll find the Cisco Connect software that I installed right here.
01:28And out of these options here I'll choose Guest access, and all I have to do here
01:31is click Yes to guest access.
01:33Now, the Guest network name is simply my main wireless network's name with guest added to it.
01:37Now the Cisco software also generates a password for me.
01:40Now I have actually reset my router several times, but when you get one of these
01:43routers frseh out of the box, it actually gives you a good password; not just guest.
01:47The Cisco software uses a unique word and number combination for your password,
01:51but now that I have reset it a couple of times it's just giving me guest.
01:54So in this case I do want to change it to something a little less obvious than guest.
01:57So here I have to type in a password that's 4 to 32 characters long.
02:00I will just choose radishes32.
02:04Don't ask me why, but that's the password, and I am going to remember that.
02:07I will click Change.
02:09Now this next option is to select how many guests you will allow on the network at once.
02:13In this case I can allow between 1 and 10, which is nice if you have a
02:16slow Internet connection, and you don't want all your guests hogging up your bandwidth.
02:19I'll just leave this is set to 5.
02:20Now notice it tells me here that my guests should connect to my wireless guest
02:23network listed above, open a Web browser, and then enter the guest password.
02:27So those are important instructions to know for the people who are going to
02:29connect to this guest network.
02:30I will click Finish, and I will close the Cisco Connect software.
02:34So let's take a look at how this works.
02:36Let's say I am a guest, and I need to get online.
02:38I'll click my Network icon, and there it is; just showed up: Bluehorse_guest.
02:42That's the guest network, right there.
02:43So I will select that and connect to it.
02:47Now Windows is telling me, Additional log on information may be required;
02:50Click to open your browser.
02:51So I'll click that.
02:52All right, and now I will try to connect to a Web site. And because I am on
02:57the guest network, I see this Guest access screen where I have to enter the
03:00password for this network.
03:01This is the password we just set up in the Setup Utility, and this is the same
03:05password that you will provide to your visitors.
03:06I believe it was radishes32.
03:10Login, and now I am connected to the Web, and I can browse around on the Internet,
03:14but I can't access any of the computers on the main network.
03:17So if your guest network setup is similar to this on your router, it's
03:19important to tell your guests to first open a Web Browser on the devices to
03:22complete the sign in process.
03:24If they just try to use their mail programs, or some other non-browser-based
03:27service, it won't be able to connect until they open a Web page in their browser.
03:31Okay, so that's how to set up the guest network with the Cisco Connect software.
03:34Let's switch over to the Mac, and see how to create one on the AirPort Extreme. All right!
03:39So here on the Mac I am going to open up my AirPort Utility by going to my
03:42Applications folder>Utilities, and in here I will find AirPort Utility. And it's
03:47found my AirPort Extreme; I am going to click Manual Setup.
03:51And here under AirPort, we have the Guest Network tab, and all you have to do here
03:54is check Enable guest network.
03:56By default, the name it's assigned is your regular wireless network's name
03:59with the word Guest appended to it, but you are free to change this to
04:02anything else you want.
04:03Also, you have the option here to allow guest network clients to communicate with each other.
04:07With this option checked, two or more guests can share files over the guest
04:10network as long as they have the proper sharing settings turned on on their
04:13devices, which may be convenient if you have a bunch of coworkers over to your
04:16home office, and you need to share files with each other, but you don't want to
04:18give them access to your main wireless network.
04:20All you have to do is make sure this option is checked, give them access to the
04:23guest network, and then hop onto the guest network yourself to exchange files.
04:26And, of course, you should set up security on your guest network.
04:29I have WPA2 Personal selected, and I have created a password separate from my
04:32main wireless network's password.
04:34Click Update when you're done.
04:37The AirPort Extreme will reboot itself, and when it comes back on, if I turn on
04:40my wireless card, and yup, there is APX Guest.
04:44I can select it, type in my password, and now I am connected to the guest network.
04:49Now unlike the Cisco Linksys setup we saw, your guests won't have to open a Web
04:52page to connect your guest network.
04:54They will just have to connect to the network from their devices, at which point
04:56they will be prompted for the password, and once they've entered it correctly, as we
04:59just saw, will be on the network right away.
05:01So there you have two examples of how to create guest networks.
05:04Other routers, like the D-Link brand of routers, have Web-based interfaces for
05:07creating guest networks, but you'll find they are easy to set up, and have similar
05:09features to what you saw in these two examples.
05:11It's a very useful ability to have a guest Network, and since they are so easy to
05:14set up, I suggest creating one so you will be ready the next time you have
05:17visitors who need to get online.
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4. Sharing an Internet Connection
Understanding broadband types
00:00One of the primary reasons many people create a home or small office network is
00:04to share a single Internet connection.
00:06Generally, you pay to subscribe to a broadband Internet service, and then use
00:09a router to distribute the Internet service to all the computers and devices on your network.
00:13But before we get into the details of sharing service, I thought it was important
00:16to clarify what the most popular types of broadband service are, and what some of
00:20their advantages and disadvantages are.
00:22Now what do we mean when we say broadband?
00:24Generally, broadband refers to any type of Internet service that isn't dial-up.
00:28Broadband service is always on, meaning you don't have to dial a number over your
00:31phone line to connect to a service before you can get online.
00:33And, as its name implies, broadband is also much faster than traditional dial-up
00:37access, so more data can be transferred in much shorter time.
00:40So you can enjoy services like high- quality streaming music, interactive
00:44multimedia games and presentations, and you can download videos much faster on
00:48video intensive sites, like lynda.com.
00:50These days you pretty much have to have a broadband connection if you want to
00:53do anything more than sending and receiving e-mail, or browsing the most basic of Web pages.
00:57And unless you're in a remote, rural area, you probably have at least one option
01:00when it comes to receiving broadband services.
01:02So let's take a look at some types.
01:04Now, just as a point of comparison, and because it still exists, let's start by
01:08looking at traditional dial-up service, which you can get through companies like
01:10NetZero and EarthLink.
01:12You connect to a service by dialing a number with a dial-up modem connected to your computer.
01:16The service itself is really, really slow by today's standards.
01:19You have a theoretical speed of 56 kilobits per second for downloads, and
01:23the same for uploads, but that varies greatly depending on the quality of your connection.
01:27It's generally free or very inexpensive to have dial-up, but if you have
01:30broadband available in your area, and you plan of spending more than a little
01:33time on the Web, you definitely need to make the move away from dial-up, and get broadband.
01:37One very popular form of broadband is cable broadband, which is provided, not
01:41surprisingly, by your cable TV provider, and uses the same lines as the TV uses
01:45to enter your home or office.
01:47cable broadband is usually available in speed tiers, and you pay more for faster speeds.
01:51They can start around 1.5 megabits per second, which is actually considered
01:54kind of slow these days.
01:56And as I'm recording this movie, Comcast's XFINITY service is preparing to
01:59launch a broadband tier that they say will offer up to 105 megabits per
02:02second, which would make it one of the fastest residential and small business
02:06broadband services available.
02:07Also, expect it to be the most expensive available since you'll always pay a
02:10premium for the fastest speeds.
02:12Generally, for the home or small office, you'll probably be more than satisfied
02:15with the balance of price and speed you get from a 20 to a 30 megabit per second connection.
02:20Now again, these are theoretical speeds.
02:22One issue with cable broadband is that you share the pipeline with your neighbors.
02:26To use the technical jargon, you're on the same node as everyone else in your neighborhood.
02:29So you'll probably find that your speed slows down during high-traffic times of
02:32the day, such as when the kids get home from school, or right after dinner time.
02:36During off-peak hours, though, you'll probably find your speeds going back up to
02:39what you're paying for.
02:40The next type of broadband service you've probably heard of is DSL.
02:44DSL stands for Digital Subscriber Line, and the service is transmitted over the
02:47same phone lines that run to your home or office, but it doesn't interfere
02:50with your phone service.
02:51So you can use your phone and be online at the same time.
02:54DSL has speeds ranging from about 0. 5 megabit per second up to around 50
02:58megabits per second.
02:59One advantage of DSL is that you don't share a node with your neighbors, so
03:03the speeds you pay for are usually closer to what you actually get at all times of the day.
03:06But your speed also depends on your home or office's distance from your phone
03:09company's closest switching station.
03:11The closer you are, the faster your service can be.
03:13The further away you are, the slower your speed.
03:16In the past, DSL providers used to guarantee your speeds, but because of the
03:19factors of distance, and the quality of the phone lines, they generally just
03:22offer their services in speed ranges.
03:24One important thing to consider about DSL is that the upload speeds aren't great.
03:28At best, you get 1 megabit per second, which is really slow if you have to move
03:31large files like videos over the Internet.
03:33If you have to send large files, and if you have a choice of services, you would
03:36be better off with cable or fiber.
03:38Fiber is the newest broadband technology, and many residential neighborhoods and
03:42office parks are being built with fiber optic lines installed.
03:45So phone companies no longer need to run copper wires, and can instead offer
03:48phone and Internet service over the fiber optic lines.
03:50Verizon's FiOS service is probably the most well known and prevalent
03:54fiber service in America.
03:55And currently, fiber offers some of the fastest broadband speeds available.
03:59You can get service starting around 50 megabits per second down and 5 megabits
04:02per second up, all the way down to 150 megabits per second down and 35
04:06megabits per second up.
04:07But again, unless you're moving a ton of data both up and down over the
04:10Internet, you probably won't want to pay the premium price for the fastest speeds.
04:14Anywhere around 25-50 megabits per second down and 20-25 megabits per second up
04:18is probably fine for most applications.
04:20And, by the way, just to clarify, when I talk about down, I'm talking about
04:23download speeds, meaning information that is coming from the Internet to your
04:26computer, and up refers to upload speeds, meaning information that is leaving
04:30your computer and going out to the Internet.
04:32With fiber, you'll generally have to pay more for the lowest package plans.
04:35Although many cable and fiber providers are bundling phone, Internet, and
04:38TV services together, and you can usually get a deal if you agree to a
04:41multi-year commitment.
04:42You'll have to check with your local provider for the details.
04:45Now, if you live in a part of the country where you can't get cable, DSL, or
04:48fiber broadband, one other option that's available is mobile broadband.
04:52Almost all the major cell phone carriers offer plans so that you get your
04:55Internet service off their mobile network.
04:57It usually requires a mobile modem that you connect to your computer via USB.
05:00These plans are generally the most expensive, though, usually starting around $50
05:04per month, and you get the slowest download and upload speeds compared to the
05:07traditional services.
05:08Additionally, all the carriers impose data caps, meaning you can only download
05:11so much data over a billing period, and if you go over your limit, you're
05:14charged extra for the extra data.
05:16Most carriers offer levels of plans, but none offer unlimited packages anymore.
05:20Still, if you need to get online and this is your only option, it's better
05:23than nothing, and you can still share your connection with multiple computers over a network.
05:27Lastly, one other option you may find if you can't locate any other broadband
05:30services in your area is satellite service.
05:33Many satellite TV providers, as well as dedicated Internet services, can provide
05:36broadband over satellite signals.
05:38It's still kind of a last ditch choice though, since the download and upload
05:41speeds are pretty slow.
05:42But like mobile, if you have no choice, it's probably better than nothing.
05:45Now, if you're not sure what services are available in your area, a good place to
05:49start is broadbandreports.com.
05:51They have a review area where you can punch in your ZIP Code, and get a list of
05:54services available in your neighborhood, as well as reviews from your neighbors
05:57who use them, so you can get a better idea of the quality and speed of the
06:00service from real people.
06:01So be sure to check out Broadband Reports if you're not sure where to start.
06:04Okay, so that's an overview of the most common types of broadband services.
06:08In the rest of this chapter, we'll look at some network management activities
06:10that relate to your Internet connection.
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Understanding firewalls and port forwarding
00:00One of the main advantages of having a router set up on your network is that you
00:04automatically get a pretty decent level of security against people who may try
00:06to hack in from the Internet.
00:08That's because the router acts as an intermediary for all
00:10communications between not only the computers on your network, but it also
00:13handles all communications between the computers on your network and the
00:16rest of the Internet.
00:17And that's what I'd like to focus on here in this movie.
00:19I want to talk about what the router does to protect your computers from outside attacks.
00:23First let's look at a routerless scenario.
00:25Let's say you subscribe to cable broadband, but what I'm about to cover holds
00:28true for DSL, fiber, and satellite broadband as well.
00:31The cable company has sent you a modem, which you connect to the cable coming out
00:34of your wall, or a phone line in the case of DSL,
00:37and this connects the modem to the Internet.
00:39And then you connect the modem to your computer with an Ethernet cable.
00:42When you power up the modem and your computer, your computer is assigned an IP address.
00:46This is its own unique address on the Internet;
00:48no other in computer in the world has this address.
00:50The IP address you're assigned is also known as the WAN, or Wide Area Network
00:54address, because the Internet is essentially a big wide network.
00:57Now certain bad people out there on the Internet are constantly scanning random
01:01IP addresses, and testing them for vulnerabilities.
01:03If your IP address randomly comes up, and you don't have a firewall running on
01:06your computer, there's a possibility that someone could find their way into your
01:09system, and cause all sorts of problems.
01:11So the main issue here is that in this setup, your computer is essentially
01:14directly connected to the Internet.
01:16Another issue with this setup is that you can only connect one computer at a
01:19time to the Internet.
01:20So a router can solve both of these problems, and more, for you.
01:24When you throw a router into this setup, you connect it directly to the modem in
01:26place of the computer.
01:27So your WAN IP address is assigned to it, instead of your computer.
01:32Your computers are connected to the router, and the router, in most cases, then
01:35assigns each computer its own local IP address, also known as a LAN, or Local
01:39Area Network address.
01:41So all the computers connected to your router are part of the LAN network,
01:44and your modem and router are connected to the WAN, the Internet, or Wide Area Network.
01:49So now if someone on the Internet were trying to get into your network
01:52through your WAN address, they would run into the router instead of directly into a computer.
01:55The router acts as kind of the mean receptionist for all the computers on your
01:58network, and it allows only incoming communications that have been requested.
02:01For example, if the computer in the upper left here wants to view a Web page,
02:05the router sees that the computer at 192.168.1.100 has requested some
02:10information, so it sends this information out to the Internet.
02:12But before doing so, it uses something called Network Address Translation, or NAT.
02:17Basically,
02:18it reformats the request to make it look like it's coming directly from the WAN
02:21address, 74.125.224.51 in this case.
02:25So the Web server receiving this request just thinks it's coming from that WAN address.
02:29And when the Web server sends back the Web page to the WAN address, the router
02:32first sees that this incoming information really was requested by someone on the network.
02:36And it also knows to send the information just to the Mac at 192.168.1.100, and
02:42not to the PC, or to any other computers or devices on your network.
02:46On the other hand, if the router receives an incoming communication that wasn't
02:48requested, the router recognizes it as such, and it just rejects all
02:52nonrequested incoming messages.
02:54Because the router is in the way doing its job, there's no way for anyone on the
02:57Internet to know how many computers, if any, are actually on your network.
03:01Now this is all great, but you can also run into problems, because occasionally
03:04you do want to receive nonrequested communications.
03:06For example, you might want to use one of your computers as a server to share
03:10files with coworkers or clients.
03:11In order for someone to access my computer, I need to give them my WAN IP
03:15address, either by phone or e-mail, for example.
03:17But that only gets them as far as my router,
03:19and by default my router is going to reject any request to connect to computers
03:23on my network if I don't initiate the connection myself.
03:25So what I need to do is to tell the router to allow certain types of requests through.
03:29You do this by opening what are called ports in the router's firewall.
03:32When you're surfing the Web, checking e-mail, or chatting with someone over the
03:35Internet, unbeknownst to you is that all the different types of information you
03:38send are going through specific ports in your router's firewall.
03:41For example, Web page requests go through port 80, and e-mail goes through port 25.
03:46These are kind of arbitrary numbers, but they're the numbers that have been agreed upon.
03:49So when I want to allow someone to access the files on one of my computers
03:52through my firewall, I have to open the correct ports.
03:55For instance, if I'm using Apple File Sharing to share files from one of my
03:58Macs, I have to use port 548.
03:59Well, how did I find out this port number?
04:02Well, in most cases, you can Google the phrase "port number", along with the name
04:05of the service you want to open on your router.
04:06In this case, I Googled AFP port number.
04:09There's also a Wikipedia page called List of TCP and UDP port numbers, that lists
04:14the most popular and common ports you may need to open.
04:16So okay, in order to allow people to access my Mac, I need to open port 548,
04:21because by default that port is closed.
04:23So anyone trying to communicate to my network over those ports will be rejected,
04:26so I need to open port 548.
04:29Not only that, but then I have to tell the router which computer is going to be
04:32receiving communications over this port.
04:34Otherwise, with multiple computers on my network, the router has no idea where to
04:37send the incoming information.
04:38So basically I have told the router, anytime you receive communications on port
04:42548, send those directly to my Mac.
04:45This is called port forwarding.
04:46Depending on the type of service you are working with, you'll have to
04:48open different ports.
04:49Again, you can check that Wikipedia page for a list of common ports, or if
04:53you're playing online games with other people, you might be able to check the
04:55documentation that came with the game to see if it supplies any port numbers
04:59you might need to open.
05:00So once I've set up port forwarding and someone tries to communicate with my Mac
05:03via AFP using my WAN address, they'll be connected to my Mac.
05:07Now of course you'll still have to supply them with the name and password you
05:09set up on your Mac in order to allow people to connect, but they would never
05:12even get to your Mac if you hadn't opened the port, and forwarded
05:15communications to it.
05:16Now occasionally you might find yourself in a situation where port forwarding
05:19just doesn't seem to be working, or you just don't know what ports you need to open
05:22for a particular program.
05:23In those cases, you can set up a DMZ on your router.
05:26DMZ stands for De Militarized Zone, and is basically a quick and easy way to
05:30place a single computer on your network in front of the firewall.
05:33All you do is set up the router to direct all incoming communications to a
05:36specific LAN address.
05:37This is pretty as same as connecting your computer directly to the modem
05:40without the router.
05:41This can often solve a lot of connection problems, because you're exposing the
05:44computer to all kinds of communications.
05:46But it can also cause problems, because your computer is unprotected.
05:49It's generally a good idea to only place a computer in the DMZ for just
05:52the time necessary to get your work done, and then just stick it back behind the firewall.
05:56All right!
05:56So now let's take a look at how you open up ports on a router.
05:59I've gone into my Web browser here, and I've gone to 192.168.1.1 and logged into the router.
06:04Again, I'm working with a Cisco Linksys router here, but you should be able to
06:08find similar settings on whichever brand of router you have.
06:10I'm going to go over to Applications & Gaming on this router.
06:13And with this particular router, I have a choice of Single Port Forwarding or
06:16Port Range Forwarding.
06:18On some other routers, single and port range forwarding are all in the same page.
06:21Which one of these you use depends on what application or service you're
06:24trying to open ports for.
06:25Here's that Wikipedia page, again, that lists port numbers.
06:28Notice that many of these have single port numbers.
06:30But you'll find that some, like for instance, BitTorrent here, have a range. In
06:34this case, 6889-6890.
06:37Windows Live Messenger has 6891-6900.
06:41IRC, or Internet Relay Chat, has 6660-6664, and so on.
06:46But most of these are single number ports.
06:48It really all depends on which applications you're opening ports for, and you'll
06:52either have to look it up here or check the documentation that came with the
06:55game or program you're using.
06:56To go with my Apple File Sharing example, for instance, I'll do a Find for AFP,
07:03and I found it right there.
07:04You can see the port here is 548.
07:06So that's a single port that I need to open.
07:08So I go back to my router; go back to Single Port Forwarding.
07:12Now here on the Linksys router, they reserve the first five spaces for common
07:16ports you might want to open.
07:17For example, I can choose FTP, or File Transfer Protocol, and it automatically
07:21fills in those port numbers for me.
07:23The External Port and the Internal Port are usually the same number.
07:27Now AFP isn't listed here, though, so I'm going to choose None here, because I
07:30don't want to open FTP.
07:31But I'm going to go to the first available field here, and I'll type AFP right here.
07:35This is just a label, it actually has no effect in your settings, but it's just
07:38here to help remember what ports you're opening.
07:40So for the External Port, I'll type 548, which is the port that we saw in the
07:43Wikipedia page, and for the Internal also 548.
07:48Next we have to say which protocol we're using.
07:50The choices here are TCP, UDP, or Both.
07:53TCP stands for Transmission Control Protocol, and UDP stands for User Datagram Protocol.
07:58You don't need to remember either of those things.
08:00They're basically both languages used to transfer data from one computer to another.
08:04And while you could look up which one your particular application uses, I say in
08:07almost all cases just leave Both selected.
08:10That way you don't have to worry about specifying one or the other. All right!
08:12Next to that is IP Address.
08:15And this is where you specify which computer information coming in through this
08:18port should travel to.
08:19I showed you earlier how to find your computer's IP address, so once you locate
08:22it, you'll enter that here.
08:24Here on my Mac, just as a quick review, I can go to my System Preferences, look
08:28under Network, and here at Ethernet, I can see my IP Address is 192.168.1.135.
08:35Notice that all but the last set of the digits are pre-filled for me.
08:38So all I have to do here is fill in 135.
08:40And lastly, I want to click Enabled to say that I want to open this port.
08:43Nothing will happen, though, until I save my settings.
08:47And that's all there really is to it.
08:48You can see my configuration changes have been set. I'll click Continue to go
08:51back to the settings.
08:53And I've just set it up so that all communications sent through this port
08:56go immediately to the computer at 192.168.1. 135, which is this computer that I'm using.
09:01I can also come back in here at anytime and uncheck Enabled at anytime I want to
09:05close that port again. All right!
09:06Now also notice I have this section called DMZ.
09:10Again, this is the De Militarized Zone.
09:11So this is the area where you put the address of the computer that you want to
09:14put in front of your router's firewall, just in case you're having trouble
09:17communicating with another computer over the Internet.
09:19All I have to do here is click Enabled.
09:22Now because this does leave your DMZ computer unprotected, you have a couple
09:25of other choices here.
09:26Now these options might not be available on your router, but on the Linksys
09:29router here, I can choose Any IP Address, or I can specify an IP address.
09:33With Any IP Address selected, anyone who has my WAN address can potentially
09:37connect to my DMZ computer.
09:39You would choose this option if more than one person needs to connect to your computer.
09:42But I can also specify an IP address.
09:44So if I wanted to make sure only one person could connect to this computer, I
09:47can ask him for his WAN address, and then enter it here.
09:50That way my router will only allow communications from that specific address to
09:53access my DMZ computer.
09:55The Destination is where I specify which of my computers I want to place in the DMZ.
09:59So again, I know that this particular Mac is 192.168.1.135, so I'll enter 135.
10:06When your computer is in the DMZ, you don't have to open ports on your router,
10:09because your computer is in front of the firewall, so all communications go
10:12directly to your computer.
10:14Now, because normally your router dynamically assigns IP addresses to each
10:17computer on your network, it's possible that your computer's LAN IP address
10:21might change at some point.
10:22But as we learned in an earlier chapter, each computer also has a unique MAC
10:26address, which you can enter here, so even if your computer's IP address changes,
10:30its MAC address never will.
10:32So you can enter it here to make sure all DMZ communications always go to the same computer.
10:36But again, having DMZ enabled is really only something that you should have
10:39temporarily enabled, because it leaves your computer much more vulnerable than
10:42keeping it behind the router.
10:43So when you're done with what you're doing, be sure to set it back to disabled.
10:46Now just in case you've forgotten how to find your computers' IP addresses,
10:49you'll find those steps back in Chapter 1 in the movies on Understanding Wired
10:53Connections on Windows and Macs.
10:55And I just gave you a quick MAC refresher here as well.
10:57And you'll also find the steps on locating in your computer's MAC address in
11:00Chapter 3 in the movie that discusses MAC filtering.
11:02So be sure to check those movies again if you need a quick review.
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Restricting internet access
00:00Being able to share a single Internet connection with every computer on your
00:03network is great, but there may be times when you actually want to restrict
00:06access to the Internet.
00:07For example, if you want make sure people in your office aren't using certain
00:09services during work hours, or maybe you're a parent and you don't want your kids
00:13surfing the Web after certain hours on school nights.
00:15Now again, I'm using a Linksys router here, so in my particular case I have
00:18logged into the router, and I am going to go to Access Restrictions.
00:21You might have to hunt around in your router's settings, but most routers do have
00:25similar features to what I am going to show you here.
00:27Here in Access Restrictions, this is where you can set up Internet Access Policy,
00:30and if I click the Access Policy menu, you can see I can have up to 10 policies
00:35or rules for when certain services can be accessed through my router.
00:38In this case I will start with Rule 1.
00:41First I will enter a name for this policy I am about the create, and I will call
00:43this one School Night, since I am setting this one up for the kids, and I will
00:48click Enabled to turn this policy on.
00:50Next I need to tell the router, which PCs this is going to affect.
00:53I will click the Edit List button, and here I have a couple of different ways to
00:57identify which computers I want to apply these restrictions to.
01:00In this case, maybe I know the two kid's computers with IP addresses
01:03192.168.1.104 and at 105. Maybe my computer is at 106 or 107, but I want to
01:11maintain full access for myself, so I am not going to enter my own IP
01:14address anywhere here.
01:15Now you also have the option of identifying the computers with the MAC addresses.
01:19Again, this is a unique ID number for each network device.
01:22As I've previously mentioned, since your router assigns IP addresses
01:25dynamically, each computer's IP address might sometimes change.
01:28So if you're restricting your kid's access by IP address, and their address
01:31changes, or if your kids are tech savvy, and they know how to change your IP
01:34addresses, you could instead enter their MAC addresses here, which are much more
01:38difficult to spoof, or get around.
01:39I am not going to bother with MAC addresses right now though.
01:41Notice you also the option of specifying a range of IP addresses.
01:45This is for when you might have assigned certain computers a certain range of
01:48IP addresses manually.
01:49Maybe in your small office the accounting computers are all in the range of
01:52101-110, and the HR computers are in the range of 111-120, and maybe you want to
01:58limit accounting's access.
02:00So instead of entering each of the 10 IPs manually in the IP Address area here,
02:04which we can do anyway, because there is six spaces, I could leave those blank
02:08and then just type in a range of 101-110, but I am to going to do that right now either.
02:12I am just going to leave the 104 and 105 addresses here, and I will click Save Settings.
02:18I'll click Continue, and I can close this Window now.
02:22So now any rules I set up are only going to affect the computers at those two IP
02:26addresses I specified.
02:27Next, I'll choose whether I am going to allow or deny Internet access during the
02:31hours I am about to select.
02:31I will choose Deny.
02:34And then I can choose which days of the week I want this to go into effect.
02:37I will uncheck Everyday, and then check all the days that have school nights.
02:42Sunday, Monday, Tuesday, Wednesday, Thursday, and I'll leave Friday and
02:45Saturday unchecked.
02:46Now currently, Internet access is going to be completely denied at all times
02:50for each day I select, but I want my kids to be able to get online for homework in the evenings.
02:54So instead of having 24 Hours selected here, I will select this radio button, and
02:58I will have this rule going to effect Sunday through Thursday from, say, 8:30 p.m.
03:06until I will say 11:55 p.m.
03:13Now if I was concerned that my kids would sneak out of bed after midnight and
03:19get online, I have to create another policy that would restrict access from
03:23midnight to say 7 a.m. And yes, they would have a five minute period between
03:2611:55 and midnight in which they would be able to get online, but I woulnd't have to tell them that.
03:30But that's all I have to do to set up a time restriction on the entire Internet.
03:33Let's scroll down and click Save Settings, and that policy is now in effect.
03:37So you can see the policy is now listed in the Policy menu, and I can create nine
03:42more policies at this point.
03:44Now this is a pretty restrictive policy I have set up here, because once 8:30
03:47comes around, boom, the entire Internet shuts down as far as those two
03:51computers are concerned.
03:52They will have no access to Web pages, chat services, e-mail, or anything else.
03:56But maybe I just want to block e-mail during this time period.
03:58I want my kids to still be able to browse Web sites, but I don't want them
04:01sending e-mails to their friends.
04:03So I am just going to change this current policy.
04:05I am going to change this to Allow, and by checking Allow, that means Internet
04:09access is now allowed Sunday through Thursday during the hours I specified.
04:12But now I can come down here to Blocked Applications, and here I can choose the
04:16type of communications that will be restricted.
04:18I am going to select POP3,
04:22Add that to the Blocked List, and IMAP, and add that to the Blocked List.
04:26Those are e-mail protocols.
04:27I am also going to block SMTP.
04:30So now they'll still be able to browse Web sites, but not receive e-mail through
04:33their e-mail applications.
04:35But what if they use Gmail, or some other e-mail service you can get to through Web sites?
04:38Well, I can come up to Website Blocking by URL Address and enter gmail.com. And
04:45for good measure, maybe I want to block Facebook.
04:49I think you get the idea.
04:49Now there is also where you can block Web sites by keywords, meaning if certain
04:54words appear on Web sites -- and you know which words we are talking about -- and you
04:57don't want your kids seeing those Web sites, you can type up to four different
05:00words here. But I am not going to type those words right now; instead I am just
05:03going to click Save Settings.
05:06So now I have set up some basic restrictions.
05:08Again, your router may have similar features, or even more restriction features.
05:12So if blocking Internet access at certain times, or blocking certain types of
05:15content at all times is a concern of yours, be sure to explore those settings
05:18in your router.
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Sharing your internet connection (Windows)
00:00As we've seen throughout this course, one of the primary advantages of having a
00:03router is the ability to share a single Internet connection among all your
00:06computers and other network devices.
00:08But there may be times, especially when you travel, when you don't have access to
00:11a router, yet need to get more than one device online.
00:13For example, while many hotels offer wireless Internet services these days, some
00:17still offer only a single Ethernet cable at the desk in the room, and you can
00:20only connect one computer to it at a time.
00:22That is, unless you know how to share an Internet connection from your computer.
00:25Both Windows and Mac computers are capable of taking an Internet connection
00:28through their Ethernet ports, and then creating a Wi-Fi network that your other
00:31devices can connect to.
00:32Let's take a look at how this works in Windows.
00:34First let's start with the assumption that I'm connected to the Internet via my
00:37Ethernet cable, which I am.
00:38I'm going to click the Start button and type network connections.
00:44The first result at the top is View network connections, which is what I want,
00:47so I'll press Enter.
00:48And now I'm looking at the ways my computer can connect to networks.
00:51I've got Bluetooth, Local Area Connection, which is my Ethernet connection,
00:54Local Area Connection 2, because in this case, I have two Ethernet jacks in this computer,
00:59and I have my Wireless Network Connection.
01:00I also have a virtual Wi-Fi that I'm not using at this point because it's disabled.
01:03What I'm interested in here is sharing the Internet connection I'm getting from my
01:07Local Area connection.
01:08So I'm going to right-click on that and choose Properties.
01:11And in the Properties window, I'll find a Sharing tab.
01:13And in here I'm going to check Allow other network users to connect through this
01:16computer's Internet connection.
01:18And then I'm going to choose to share this out over my wireless Connection.
01:21You also have the option here to allow other network users to control or disable
01:24the shared Internet connection.
01:25You'd only want to check that if you want to be able to turn the Internet
01:28sharing off from one of the other computers connected to your network, kind of
01:31like how you can administer a router from any computer connected to it.
01:34I prefer to keep things simple and leave this unchecked in a most cases though.
01:36Now you'll also find a Settings button in here.
01:39If you just want to share your Internet connection with other computers, there
01:42is no need to check anything in here.
01:43These options are only here in case you want to run specific services from your
01:46computer itself, but you'll most likely not need to configure and host an e-mail
01:50server or a Web Server from your computer, so I'm just going to click Cancel. All right!
01:54So that's the first step.
01:55I've checked Allow other network users to connect through this computer's
01:58Internet connection, I'm going to be sharing over the Wireless Network
02:00Connection, and I'll click OK.
02:01So you can see the status now is Shared.
02:04Now I'm going to click the arrow next to Network and Internet here on my address
02:09Bar, and go to the Network and Sharing Center.
02:11And in here I'm going to click Set up a new connection or network.
02:16And if I scroll down, I'll find Set up a wireless ad hoc, or
02:20computer-to-computer, network.
02:21And you can see this is to set up a temporary network for sharing files or an
02:25Internet connection.
02:26So I'll select that and click Next.
02:28This next screen just tells me what an ad hoc network is.
02:31Again, it's just a temporary network for sharing files and an Internet
02:34connection, and I see that my devices have to be within 30 feet of each other. I'll click Next.
02:40And here's where you create your network.
02:41Start by giving it a name.
02:43This is just like setting up a network name on your router.
02:45This is the SSID that will appear when you look for wireless networks on your
02:48other computers or devices.
02:49Maybe I'll call this one lappy, since I'm normally on my laptop when I create ad hoc networks.
02:55Next we have the Security type menu, and notice we get the choices of No
02:58authentication (Open), meaning an open network that anyone can join without a password.
03:02And we also have WEP, and WPA2- Personal, which we looked at in the chapter
03:06on wireless networks.
03:07And as we learned there, WPA2-Personal is the most secure, while WEP is the older
03:11and less secure encryption method.
03:12However, as of this recording, there still appear to be bugs when
03:15selecting WPA2-Personal.
03:16You'll be able to select it, but many, many Windows users have reported that
03:20they're unable to connect to an ad hoc network with WPA turned on.
03:24So at this time, I really can't suggest you use WPA2-Personal.
03:27If you want security, you'll have to select WEP.
03:28Now I know I said it's not the most secure, but it's better than no security, and
03:32since you'll only be using this network temporarily, you'll be able to limit
03:35your exposure to hacking.
03:36And if you feel relatively safe and don't want to bother with passwords at all,
03:39you can always switch it to No authentication, and not have to worry about it.
03:42But if you do want to choose WEP, notice that these are the choices we have;
03:455 case-sensitive characters, 13 case- sensitive characters, 10 hexadecimal, or 26
03:49hexadecimal characters.
03:50If you're just setting up an ad hoc wireless network in your hotel room, you're
03:54probably okay with a 5 or 13 letter password.
03:56So I'll just type a quick password here.
03:59Now it has to be either 5 or 13 characters.
04:02Obviously, the more characters, the more secure.
04:05Notice we did have the option to check Hide characters; that way only dots will
04:09show up as you type.
04:10That way if somebody is looking over your shoulder, you can hide what the password is.
04:13Now, if you think you may use this network in the future -- maybe you travel a lot
04:16and need to create ad hoc networks frequently -- you can check Save this network. Then click Next.
04:21I get the confirmation that my lappy network is ready to use.
04:25And I'm told that this network will appear in the list of wireless networks;
04:28that's when somebody gets on their computer and looks for wireless networks.
04:31And it will stay active until everyone disconnects from it.
04:33You could see here is the name of the wireless network, and here is the
04:37password in plain letters,
04:38so if there is somebody looking over your shoulder whom you don't see the
04:40password, you might want to turn your laptop away.
04:42But I would need to give this information to anybody who wants to connect to
04:45this ad hoc network. I'll click Close.
04:48So now on any other computer or device within range, I can look for, and connect
04:52to, this ad hoc network I created.
04:53Then I can get online just like I would with a regular router-based Wi-Fi network.
04:57And again, this is probably something you won't have to do very often,
04:59especially on a home network where you should already have a router.
05:02But if you travel with your laptop and other wireless devices, as many people do
05:05these days, it's good to know you have this capability if you ever need it.
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Sharing your internet connection (Mac)
00:00As we've seen throughout this course, one of the primary advantages of having a
00:03router is the ability to share a single Internet connection among all of your
00:07computers and other network devices.
00:09But there may be times, especially when you travel, when you don't have access to
00:12a router, yet need to get more than one device online.
00:14For example, while many hotels offer wireless Internet services these days, some
00:18still offer only a single Ethernet cable at the desk in the room, and you can
00:22only connect one computer to it at a time. That is, unless you know how to share
00:25an Internet connection from your computer.
00:26Both the Windows and Mac computers are capable of taking an Internet connection
00:29through their Ethernet ports, and then creating a Wi-Fi network that your other
00:32devices can connect to.
00:34Let's take a look at how this works with Macs.
00:36So let's start with the assumption that I am connected to the Internet by an Ethernet cable.
00:39I am going to open up System Preferences, and click Sharing, and in the Sharing
00:44Preferences window I am going to select Internet Sharing, but I am not going to
00:47check it yet to turn it on.
00:49First, I will need to configure it.
00:50On a Mac, you can share your Internet connection from any network interface to
00:53any other network interface, meaning I am not limited to sharing an Internet
00:56connection just from Ethernet to Wi-Fi.
00:58I could share it from Wi-Fi to Ethernet if I wanted to.
01:01But in this case I am going to leave Ethernet selected in the Share your
01:04connection from menu, and next I'll check how I want to share this connection.
01:07I will select Wi-Fi, and then I am going to click Wi-Fi Options.
01:10First, you might want to give your network a name.
01:13This is the SSID that appears when other computers look for wireless networks to connect to.
01:17I will leave this one called Booth Mac Pro, that way I'll be able to identify it.
01:22You can select a channel, just like with a normal wireless router.
01:25I will leave this set to 11.
01:27There's really no magical number here.
01:29But if you experience any interference problems, you can always come back and
01:31try to select a different channel.
01:33Next, we can enable security.
01:35Now, the only form of encryption currently available on a Mac is WEP, and as I
01:38discussed in the chapter on wireless networking, WEP is not the most secure, and
01:42is actually hackable.
01:43But bear in mind that sharing your Internet connection from your computer should
01:46only be a temporary thing to be used when you need it.
01:48The idea is to turn it on when you do need the network, and then shut it down
01:51again when you're done.
01:52If you need a more permanent network, you should have a router.
01:54So with only a limited time running, you'll decrease the chance that any nearby
01:58hackers could hack your network and do any damage.
02:00We have the choice of 40- bit or 128-bit WEP encryption.
02:03I will choose 128-bit to be just a little bit more secure.
02:05Next we need to enter a password.
02:07Now notice when I have 128-bit WEP selected that the password must be entered as
02:12exactly 13 ASCII characters, or 26 hex digits.
02:15By ASCII characters I mean no special characters.
02:17So your password shouldn't have a copyright symbol in it, for example, but it
02:21has to also be exactly 13 characters, and the reason for this is if you want to
02:24share your connection with devices other than a Mac, it has to be 13 characters.
02:28If I were to select 40-bit, it only would have to be 5 characters, but
02:31again, that's a little less secure. And of course, you have the option of
02:34having no security as well.
02:35So if you just want to create an open network to share your Internet
02:38connection, you could do that.
02:39And again, if it's just for a short amount of time, you're probably okay, but
02:42if you do want to set encryption, choose 128, and then choose a 13 character password.
02:47You'll know you've typed it correctly when the OK button appears.
02:50You'll be asked to enter your password. And now that my options are set, I will
02:55click the check box next to Internet Sharing, and then Start.
02:59And up here on my menu bar, my AirPort icon turns into this upward-pointing
03:02arrow icon to indicate that I am sharing a connection.
03:04If I click it, I can see the name of my network, Booth Mac Pro, and now any
03:08other devices within range can connect to this network as long as I give them my WEP password.
03:13Again, this is probably something you won't have to do very often, especially on
03:16a home network where you should already have a router, but if you travel with
03:19your laptop and other wireless devices, as many people do these days, it's good
03:23to know you have this capability if you ever need it.
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5. Sharing Files Over a Network
Setting a network location (Windows)
00:00In this chapter, we are going to talk about sharing files across your network.
00:04These may be work documents, like Word or Excel files, or they may be music,
00:08movies, photos, or any other kind of files you need to get from one computer on
00:11your network to another computer on your network.
00:13This is a really convenient feature of networks, because you can transfer
00:16files without having to first copy them to a disk or some kind of portable
00:19storage device, which you would then have to put into the receiving computer to copy the files to.
00:24Over a network, you can simply transfer the files directly from computer to
00:27computer, and this is particularly useful if the files you have to share are
00:31large, and won't fit on portable drives or disks.
00:34Before you can share files, though, there is some setup required, and the setup
00:37is going to be different depending on if you're going to be sharing files from
00:40a Windows PC to another Windows PC, or from a Windows PC to a Mac, or from a Mac to a Mac.
00:45We will cover all three of these scenarios.
00:48So in this movie, we're going to look at how to get your Windows machine ready to share.
00:51The first step is to set your network location.
00:53I am going to right-click the Network icon in my Notifications area, and choose
00:58Open Network and Sharing Center.
01:00Now you can also get here by clicking the Start button, typing network, and then
01:06selecting Network and Sharing Center.
01:08Here under View your active networks, you can see the network I am currently
01:11connected to, and it's set to Work network.
01:13So I will click Work network.
01:15Now, yours may say Home network or Public network.
01:18Go ahead and click it, whichever it is.
01:20That opens the Set Network Location window.
01:22It's likely that you made a selection here when you first set up your computer,
01:25but you might not have fully understood what you were choosing.
01:28Basically, each of the three choices here applies different levels of access to your computer.
01:32You select Home network if your computer is on a home or a small office network
01:37on which you know and trust everyone who has access to that network.
01:40The Home network setting makes it easy for anyone on the network to access
01:43things like your music, photos, videos, and documents using a feature of Windows
01:477 called Homegroups.
01:49Homegroups only works between Windows 7 computers,
01:52so if it's all you have on your network, go ahead and select it, and sharing
01:55files will be a breeze.
01:56The Work network selection is for when you're in an office network
01:59situation where you don't want to make it quite so easy for coworkers to get to your files.
02:03You can still easily share files over a Work network, but you will need
02:06usernames and passwords, or you'll have to set up special shared folders to do so.
02:11And select Public if you're at a coffee shop or some other public network where
02:14you don't know who could be on the same network.
02:17This selection prevents your computer from being seen on the network, making it
02:20much more difficult to tamper with. And nothing you select here is set in stone.
02:24In fact, if you're using a laptop, you might very well want to change your
02:27network location based on where you are.
02:30At home or in a small office where you know and trust everyone, you could
02:33switch it to Home network.
02:34That way your family can get to your files, and you can get to theirs.
02:38Then when you go to work in an office, where you don't necessarily know and trust
02:41everyone, switch to the Work network. And if you take a trip and need to get
02:45online at the airport, you would switch to the Public network.
02:48Now, I'm not saying you're definitely going to get hacked if you forget to
02:51change your location, but it is a good practice to get in to.
02:54So for this example, I'll select the Home network, and with that selection, I can
03:01choose which types of files I want to share.
03:03Again, this has to do with the Home Group feature of Windows 7, and we'll go
03:06into detail about that next.
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Setting up HomeGroup (Windows)
00:00Previously, we looked at how to select your network location by opening the
00:03Network and Sharing Center, and clicking the link here under View your active networks.
00:07This may be listed as Home network, Work network, or Public network depending on how you set it.
00:12I will go ahead and click it, and again, this is where you choose the type of
00:16network location you're on. And as I previously mentioned, if you're running
00:20Windows 7 on all the computers you want to share files with, and if you trust the
00:23other people in your home or small office network, you can select Home network to
00:27take advantage of a feature called Homegroups.
00:29But this is a Window 7 only feature,
00:31so if you have a mix of computers and operating systems on your network, you'll
00:34have to follow some other steps I will be showing in some upcoming movies in
00:37this chapter if you want to share files between all those computers.
00:40But for this example let's assume I am running Windows 7 on at least two
00:43computers on my network.
00:44I will start by clicking Home network, because you can only create a homegroup
00:48when Home network is selected. And that opens the Create a Homegroup window, and
00:54here you just check the types of things you want to share from this computer.
00:57Notice everything except Documents is checked by default, but you can check
01:01any combination of these items if you want.
01:02Notice that in addition to sharing files, you can also share any printers
01:06connected to your computer.
01:07This makes it incredibly easy for any other computer running on the homegroup to
01:10print to your printer over the network.
01:12So I have everything selected here and I will click Next.
01:15Now Windows gives you a ridiculously random password that you're supposed to
01:21write down, or print out, so you can enter it into each of the other computers on
01:24your network that you want in your homegroup.
01:26You can click Print password and instructions, and this window opens up giving
01:31you the steps to follow on each other computer.
01:34You can print this out if you want to as well.
01:36I am going to click Cancel for now though, and here I will click Finish.
01:40Because before I go to my other computers, I am going to change my password into
01:44something easier for me to remember.
01:46Because after all this is my trusted home or small office network.
01:49I don't need some random string of upper and lower case letters that I will have
01:52to look up every time I want to add another computer to my homegroup.
01:55So I will click Start menu, and type homegroup, and press Enter.
02:00That takes me to the Change homegroup settings control panel, and here's where
02:04you can change your sharing settings.
02:06Notice we have the same check boxes for the types of files that could be
02:09shared from this computer.
02:10There is also the option here to stream media with devices.
02:13If we check this option, other people on your network will be able to play your
02:16photos, music, and movies from Windows Media Player or Media Center without
02:20having to first copy those file to their computers.
02:22I am going to leave that unchecked for now.
02:25Down at the bottom of the window I will find Change the password.
02:27Notice it's telling me to make sure all the homegroups are on, and not asleep
02:32and that I should immediately go to each computer and enter the new password
02:34once I change it here.
02:36Now, it's not as urgent as its made to appear here, but basically if you have
02:40already set up your other homegroup computers they will lose access to your
02:43computer when you change the password here.
02:45Not a big deal; you just go change them when you're done here.
02:47So I will click Change password.
02:49I'm offered yet another complex password, but I am just going to change that to
02:52something else, and that's something I will be able to remember more easily.
02:57I click Next, and I will click Finish.
03:04That's all there is to setting up the homegroup on one computer.
03:06Now, by the way, this is also where you will find the option to leave the
03:09homegroup, and that's in case you don't feel like sharing all of your folders
03:12across the network at some point.
03:14You can always turn it back on rejoining the group, though.
03:17Speaking of which, let's see how you join a homegroup once you have set one up.
03:20All I do is go to another computer on my network that I want to share with.
03:24So here I am on another machine running Windows 7 on my network.
03:27I will click the Start menu, and I will type homegroup to go to Homegroup control panel.
03:33I will press Enter to open it up, and here you can see it says Garrick Chow
03:37on GWEEICKCHOW-PC, which is the name of my computer, has created a
03:40homegroup on the network.
03:42So this computer has already detected that homegroup I just created.
03:45Now again, this only works if you have your network location set to Home.
03:48So just as a reminder -- remember, when you go to the Network and Sharing Center it
03:56should say Home network here.
03:57If it doesn't, make sure you click and select Home network before you attempt to
04:00connect to a homegroup.
04:01But I am already set to Home network on this computer, so I am going to click Join now.
04:07As before, I can choose what I want to share from this particular computer.
04:11Maybe in this case I only want to share Music.
04:13So I am going to uncheck Pictures, Videos, and Printers. I will click Next.
04:17It's going to ask me to enter the password for this homegroup, which again is
04:22why I created an easier to remember password.
04:24I will click Next, and now I see the message that I've successfully joined the homegroup.
04:31I'll click Finish.
04:32Here you can see my settings,
04:34so if I do want to share other libraries, I can select those, but I will leave
04:38everything as is for now.
04:39At this point, if I want to access the files on my first PC, I just open
04:44an Explorer window.
04:46Over here on the left I will see Homegroup, under which I will see all the
04:49computers in my homegroup listed, which is just the one computer right now.
04:52But by selecting that you can see I have access to Documents, Music,
04:56Pictures, and Videos on my computer, which is exactly what I set up to share on
05:00that first computer.
05:01So, for example, if I wanted to go into Documents, I can see the documents
05:04that are on that computer.
05:05Maybe I want to grab this handbook.
05:07I'll just drag that to my Desktop, and I've now made a copy of that document on this computer.
05:13Similarly, maybe I want to go into Music.
05:15You can see what kind of music is on that computer, and if I want to grab one
05:18of those songs I'll drag it to my Desktop. Or may be I want to send a file to
05:23the other computer.
05:25Here I have a picture on my Desktop called beach_surfboards.
05:27Maybe I want to drag that into Pictures.
05:30Actually, before I do that, let me show you something.
05:32Inside Pictures I have a folder called beach pics on that first computer.
05:37So this beach_surfboard photo would fit with the theme here, and it was
05:40actually taken during the same photo shoot.
05:41So if I want to put this within this folder, watch what happens if I try to drag this in here.
05:45It says Copy to beach pics.
05:48I'll release, but it's telling me it's denying me access to that, because I need permission to
05:51perform this action.
05:52That's because when you share a folder on your homegroup you are only sharing
05:58the main folders for Documents, Music, Photos, or Videos, or whatever
06:01combination you chose.
06:03So I can only drag this picture into the Pictures folder.
06:06I can't put it into a subfolder, because I only have permission to put it in the
06:09main Pictures folder.
06:10You can see currently it says Copy to Public Pictures.
06:14So I'll copy that over, and if I look inside Pictures, there it is.
06:18If I try to drag that inside beach pics now, again it's telling me I don't have
06:22permission to do that.
06:23But when I go back to that first computer, I will be able to drag
06:28beach_surfboards into the beach pics folder, because that's my computer and I
06:31will be logged into it.
06:32So that's how easy it is to connect to a homegroup once you have it set up on one computer.
06:37The nice thing here is I will never have to enter that password again
06:40unless it's changed.
06:41So from this point, it's very easy to send and receive files to and from other
06:44computers on the homegroup.
06:46This is a great feature, but again it only works if all the involved computers
06:49are running Windows 7.
06:50But what if you want to share the contents of a folder other than Documents, Music,
06:55Pictures, or Videos?
06:56Well, in those cases you'll have to learn how to share specific folders, and we
06:59will take a look at how to do that next.
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Sharing specific folders (Windows)
00:00In a previous movie I showed you how to set up homegroups on computers running
00:03Windows 7, which allows you to quickly access all the other computers in the
00:07homegroup without having to enter a username and password each time you want to
00:10copy a file from one computer to another.
00:12But the limitations of Homegroups are that it only works with Windows 7
00:15computers, and you can only share certain folders like your Music, Movies, Photos, and so on.
00:20So let's look about how to share folders other than the standard
00:23homegroup shared folders.
00:24Now where you set up these folders depends on how you want to share them.
00:27I have a folder on my Desktop called Travel Receipts, and I want to be able to
00:31get to this folder from all the other computers on my network.
00:34Essentially, I want everyone on my network to able to place files in here,
00:37and copy files out.
00:38I'm going to right-click on that folder, and mouse over Share with.
00:41Notice that gives me four options.
00:44The default state is Nobody, which means that this folder will show up only on
00:48this computer, and not to anyone else on the network.
00:50Every folder is like this until you decide to share it and make it visible to
00:53other computers on your network.
00:55Next is Homegroup (Read). Selecting this option means the folder will show up on
00:59any computer that's in your homegroup if you're using Homegroups, but other
01:03people will only be able to see the contents of this folder, and copy them to
01:06their own computers.
01:07They won't be able to copy items into this folder, or alter its contents by
01:10adding more files, or deleting any of them.
01:12If you want to allow changes to this folder, choose Homegroup (Read/Write),
01:16which simply means that anyone in your homegroup can copy, move, add, or delete
01:20files from this folder.
01:22This can be a good option if you're collaborating with people on your network
01:25on a project, and you need a central location to store and access the files you are working with.
01:29Now of course, these two Homegroup options depend on you being on a Home network
01:33location and connected to a homegroup.
01:35If you are not using a homegroup, you are going to want to choose Specific people.
01:40That opens this window, which asks you to Choose people to share with, and you
01:43can choose users on this computer by clicking this menu.
01:46Now this is where things get slightly complex.
01:48You would think that you should be able to choose from this list of users on
01:51your computer to assign specific people the ability to get into this folder over the network.
01:56However, because this folder is on my Desktop, it's part of my user folder, and
02:01therefore I can't assign other users the ability to get into this folder.
02:04What's weird is that I can choose to allow Everyone to have access.
02:07So I'll select Everyone, in this case, and click Add.
02:10You can see that adds everyone to the list of approved people.
02:14Now if you want to share a folder with specific people, and not with others, the
02:17folder has to live outside your user folder; more on that in just a minute.
02:21Now under Permission Level you can choose Read or Read/Write for each individual.
02:26Read means the user will only be able to view the contents of the folder
02:29and copy files from it, but will be unable to move, create, or delete
02:32anything in that folder.
02:34Read/Write is what grants that kind of access.
02:36So if you are using the folder to just distribute files to the people on your
02:39network, you will want to set the Permission to Read.
02:42If you want them to be able to place files in that folder as well, choose Read/Write.
02:47And now I will click Share, and now I can see my folder is shared.
02:52Windows also gives me the option here to e-mail a link to the folder to the
02:55people on my network.
02:57Clicking this link will open your default e-mail program, like Outlook for
03:00example, with a message containing this local address you see here.
03:04Now this address will only work for people connected to your network; it won't
03:07work over the Internet.
03:08If you don't use a mail application -- maybe you use Gmail's browser interface,
03:12for example -- you can also click Copy to copy the link, so you can paste it into
03:16a message manually.
03:17Also notice that it says Shared items aren't accessible when your computer is
03:20asleep, which makes sense. All right!
03:22I will click Done.
03:25So now this folder on my Desktop is being shared.
03:28Incidentally, if you ever want to stop sharing a folder, just right-click on it,
03:32go to Share with, and choose Nobody, which will remove all people from the shared
03:37list. But I am going to leave that shared for now.
03:39Okay, what if you want to share a folder with specific people instead of everyone?
03:43The process is pretty much the same, except the folder can't be on your Desktop
03:47or in any of the folders in your user folder, like Music, Movies, Documents, and so on.
03:51Without getting into the down and dirty details, this has to do with the way
03:54Windows secures user folders.
03:57So I am going to open an Explorer window, I'm going to go to my main hard drive,
04:01my C drive, and what I recommend here is that you create a folder in here called
04:05Share, or something like that.
04:07So I'll create a New Folder, I will just call it Share, and inside this folder
04:14you can store all the folders you want to share with specific people across your network.
04:18So maybe I will create another New Folder in here, and I will call this one
04:27Allison Invoices, and this will be a folder on my computer where I would like
04:31Allison to place her work related invoices, and I don't want anyone else on the
04:34network to be able to get into it.
04:36So I will right-click on that folder, again, go to Share with>Specific people,
04:44and from the menu here I will choose Allison Taylor, and I will click Add.
04:52Now this is important:
04:53in order for specific people to access a shared folder, they have to have an
04:57account on your computer you're sharing the folder from.
05:00Whenever they try to connect to the folder, they will be prompted to enter the
05:02username and password.
05:05So the reason you see these names here like Allison Taylor, and Jimbo Jones, is
05:09because they have accounts on this computer.
05:10Now if you need a refresher on how to create an account, I will show you that at
05:13the end of this movie. And I will make sure Allison has Read/Write access, and I
05:20will click Share, and now the folder is being shared.
05:25If you have other folders to share with specific people, just repeat this process.
05:28I will click Done.
05:31Now let's see what it looks like when we try to get to these folders
05:33from another computer.
05:35Okay, on this computer I will open up a window, click Network in the left
05:41sidebar here, and that shows me all the computers on the network that can be found.
05:45In here I see GARRICKCHOW-PC, which is the computer I set up the shared folders
05:48on, so I will double-click that.
05:49And you can see there's the Allison invoices folder that I created.
05:55I will get to that in a second. But first let me go into Users>Garrick
05:59Chow>Desktop, and there is that Travel Receipts folder that we saw on the
06:04Desktop, which we shared with everyone.
06:06So you can see I can get into that without using a password or a username.
06:09Now let's go back to the main level here.
06:13Now what if I try to get into Allison Invoices, which we set up to only be
06:16accessible by Allison Taylor?
06:18Well, it tells me Windows cannot access that folder, because I don't have
06:22permission to access it.
06:23Now, I have seen Windows 7 behave in such a way that it will prompt you with the
06:26username and password, so if you were Allison, or had Allison's name and password,
06:30you could log in from here.
06:31I can't actually do that right now.
06:33So what I need to do is switch to a different user account.
06:36Specifically, I need to switch to the Allison Taylor account on this computer.
06:40So in order to access this shared folder, which is shared only with Allison
06:43Taylor, I have to have an account on this computer for Allison Taylor.
06:47You can see right now I am just logged in as Garrick.
06:49So I am going to log off, and then log back in as Allison Taylor.
06:53Okay, so now I am logged back in.
06:57You can see I am now logged in as Allison Taylor.
06:59So again, I will open up a window, go to Network, find my PC with the shared folders.
07:05There is Allison invoices, and all I have to do is double-click on it, and I am in.
07:09Now it's currently empty, and again, whether I can modify the contents of this
07:12folder depends on whether my Permissions were set to Read, or Read/Write.
07:16So if I wanted to create a new folder in here, because my Permissions are set
07:18to Read/Write, I could choose New> Folder, and maybe I could create a folder
07:23called July invoices -- or, I should say, Allison could create a folder called July invoices.
07:28So again, to make sure you can connect to a folder that's been assigned to share
07:31with a specific person or specific people, you have to make sure you have an
07:35account on that computer that matches the one that created the shared folder.
07:38And as promised, here is how to do that in case you are not familiar with the
07:41process, or just need a refresher on how to create a new user account.
07:44I am just going to go to the Start menu.
07:45I will just type user, which takes me to User Account when I press Enter or
07:50Return, and in here I will click Manage another account.
07:53Here I can see all of my accounts on this computer.
07:55I will click Create a new account, and now I can create another user.
08:00Decide whether he wants to be a Standard or an Administrator account.
08:04Now if you are setting up this account for someone else to access your shared
08:06folders, there is probably no reason to give them an Administrator account, so you
08:09can stick with Standard. But if you want them to be able to administer the
08:12computer that you're setting this up on, you can choose Administrator.
08:14I will click Create Account, and you can see there it is.
08:19So I will select Phil, and you definitely want to create a password, and the
08:22password, again, has to match the password on the computer that you set the
08:25shared folder up on.
08:30And that's it; you have now created a new account.
08:33So that's how to share folders, and share them with either everyone on your
08:35network, or with specific people.
08:37Again, if you are sharing the folder with everyone, just right-click on the
08:40folder, choose Share with>Specific people, and then Everyone. And if you want to
08:44share the folder with a specific person, right-click on the folder, choose
08:47Share with>Specific person, and then choose that person's account from the
08:50dropdown menu.
Collapse this transcript
Simple file sharing (Mac)
00:00Now let's take a look at how to set up a Mac, so it can share files with other
00:03Macs on your network.
00:04Start by opening System Preferences, and here you'll find a preference
00:08pane called Sharing.
00:10Now if I just want to share with other Macs on my network, the only thing I have
00:13to do in here is check File Sharing.
00:16You can see that Sharing is now on, and it tells me that other users can access
00:19shared folders on this computer, and administrators all volumes, meaning all
00:22drives, at this address of afp://booth- mac-pro.home/ or just Booth Mac Pro.
00:28So that's the name of my computer; you can see at the top here my Computer
00:32Name is Booth Mac Pro.
00:33Now, another way to get to your computer is by IP address, which you can see by
00:38going to Network and clicking your connection; in this case I have Ethernet. My
00:42address here is 10.1.10.160.
00:45So there are essentially two main ways other Macs on the network can get to my Mac:
00:48they can either enter my IP address, or browse for my computer's name.
00:52We'll take a look at both methods.
00:54And incidentally, you're free to name your Mac whatever you'd like here in
00:56the Sharing section.
00:57So let me give you an example of how this works.
00:59All I have done here is turned on File Sharing.
01:02Without this on, people would not be able to communicate with this Mac, but in
01:05order to access this Mac, the person trying to connect needs to have an
01:08account on this Mac.
01:09I will show you a way around this in the following movie, but for basic file
01:12sharing, you need to have an account on the Mac you're trying to access.
01:16As an example, I have a MacBook Pro connected to the same network I am on with
01:19this computer, and I've turned on that MacBook Pro's file sharing.
01:22Let me just close System Preferences here.
01:25So one of the options to connect to that computer is by using the IP address,
01:28so I would need to know the IP address of my MacBook Pro, which I do in this
01:32case, so from here in the Finder I am going to choose the Go menu, and choose Connect to Server.
01:37You can also use the keyboard shortcut of Command+K. That gives me the Connect
01:41to Server window, and all I have to do here is type in the IP address of my
01:44MacBook Pro, which in this case it's 10.1 .10.152, and I will click Connect.
01:52And now I see this dialog box telling me to enter my Name and Password for the
01:56server Garrick's MacBook Pro.
01:58Now I can either connect as a Guest, or as a Registered User.
02:01Now, because this is my MacBook Pro, I have an administrator account on it, so I
02:04can just type my name and password just as I would if I were actually using the
02:07MacBook Pro right now.
02:08Next it's asking me which volume or drive of the MacBook I want to connect to.
02:18Depending on how many hard drives you have connected to your computer, you may
02:21see more or fewer volumes listed here.
02:23Notice, because I logged in with my personal account info, I can connect
02:27directly to my own home folder, or I can select the hard drive if I want to
02:30access the entire computer.
02:32I have named my hard drive Flexo, but by default most hard drives on the Mac are
02:35called Macintosh HD.
02:37Now, if you want to mount more than one drive, hold down the Command key and
02:40click the ones you want to mount.
02:41I will just open up my main hard drive, and now that appears here in a Finder window.
02:47You can also see I am connected to my MacBook Pro here under the Shared
02:50section of the sidebar.
02:53And again, because I logged in as an Administrator, I have full access to my
02:56entire hard drive on my MacBook Pro.
02:58In fact, I could go into Users, my home folder, and I have access to my entire
03:04home folder, because I signed in with my User Account.
03:06Now, if I go back to the Users folder, you can see there are some other user
03:11accounts in here, but if I try to go into one of those, I can't go into
03:15Documents, Downloads, Movies, Music, or anything like that, because I didn't log
03:19in with Melanie's credentials.
03:21The only folder I can open in here is her Public folder, and in here I can see
03:24her Drop Box, which I could drop files into if I wanted to share something with
03:27her, but notice I can't get into it when I double-click it.
03:31So I don't have the privileges to see what's in that Drop Box; only to
03:34place items into it.
03:35If I go back a few levels, I will find the Shared folder, and here's where you
03:41can place files that you want to be accessible to every account on the Mac.
03:44Notice I can see its contents, and I could place files in here to be found and
03:47opened by other users.
03:49So this is what the experience is like if you have an account on the Mac that
03:52you're connecting to.
03:53You can basically go everywhere and access everything, except for other
03:56user's home folders.
03:57When you're done, you can eject the volume by clicking the Eject button next to
04:01it here in the sidebar.
04:01So now I am no longer connected to the MacBook.
04:05Now, let's connect back to the MacBook again, but this time as a Guest; someone
04:08who does not have an account on the Mac.
04:11I could go to Go>Connect to Server again, but realistically, you, and the other
04:15people in your network, are not always going to know the IP address of the
04:18computers they want to connect to.
04:19Instead, you can quickly find all the available computers on your network by
04:22choosing Go>Network.
04:24You can also press Shift+Command+K, and here I can see my MacBook Pro; I
04:29will double-click it.
04:30By doing that, I've actually logged in as a Guest. You can see I Connected as:
04:33Guest; I didn't enter a password or anything.
04:36If I wanted to enter with a user account, I could click Connect As, and then enter
04:39that way, but in this case I am just going to be a guest.
04:42So notice I don't see any of the other hard drives or volumes that are connected
04:45to that MacBook Pro.
04:47Instead, I only have access to each user's Public Folder, and this folder called
04:50Company Meeting, which is a shared folder. And we'll talk about sharing specific
04:54folders a little later.
04:55I will select my Public Folder, and in here all I see is the Drop Box.
04:59Because I didn't sign in with my account, I don't have access to the Music
05:02folder, or the Documents folder, or any other folder; just the Drop Box.
05:06So guests have very limited access, which is good because you don't want just
05:09anyone on your network getting into your files. And again, as a guest, I can't
05:13even open the Drop Box.
05:14The only thing I can do is put files into the Drop Box, or if there were some
05:17files in the public folder, I could copy them out of there onto my own Desktop,
05:21but not move or delete them.
05:22I have this text document here on my Desktop; notice if I try to drag that into
05:26the Public Folder, I get this No symbol.
05:28I can't put anything in this folder, because I am just a guest.
05:31I can drag it over the Drop Box, and my cursor turns into that plus symbol
05:34letting me know I can put a copy of this in here.
05:36When I release my mouse to drop it in, I see this message telling me I can put
05:40items in the Drop Box, but I won't be able to open the folder to make sure it
05:43really got there, because that would reveal the other contents of the Drop Box, and
05:46I don't have permission to do that.
05:47But I will click OK, and the file is copied over.
05:51Now, at this point, the owner of the account could go in and grab that file.
05:54So if I were to physically walk over to my MacBook Pro, I could view that file on
05:57my computer there, because that's my personal account.
06:00So those are the two types of experiences you can have, in a basic sense, when
06:04you have File Sharing turned on, and this should cover most of your network
06:07file sharing needs.
06:08But if you do need to do a little bit more advanced sharing, for example, if you
06:11want to give users a little more ability to see and share files without having
06:15to create accounts for them on your Mac, be sure to watch the upcoming movie on
06:18advanced Mac file sharing.
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Sharing specific folders (Mac)
00:00Previously, we've seen how people with administrator accounts on your Mac have
00:03full access to it over your network.
00:05Since they have their own accounts, they can log in, they can open their own
00:08home folder, they can also get into the hard drive and any other connected
00:11drives, and make any changes that they want or need to.
00:14Guest accounts, on the other hand, have very limited access.
00:17They essentially can only get into the user's public folders, and drop files in
00:20the Drop Box, or copy files from the public folder.
00:23So the problem here is that there isn't much of a middle ground.
00:25Let's say I wanted someone on my network to make a change to a file or folder
00:29on my Mac, but I don't want to give them a full user account just to make this change.
00:33But I also can't just allow them to come in as a guest, because then they'll only
00:36have access to the public folder.
00:38The solution to this is to share a specific folder, or folders, with guests.
00:42On my Desktop, I have a folder called HR,
00:44and inside it is a document called meeting agenda.
00:47Let's say I want other people in my small office network to be able to get here
00:51and add items to the meeting agenda.
00:52Well, in order to get to my Desktop, or anywhere else in my public folder, they
00:57need to log in as me, and I definitely don't want to give them my password.
01:00So I'm going to open up System Preferences, and go to Sharing.
01:03I'll select File Sharing, which is still on from when I previously activated it,
01:09and here we have a list of Shared Folders.
01:11And you can see, by default the public folder of each user on this computer is listed here.
01:16Clicking on a folder shows you what level of access each user under the Users
01:20list has for that particular folder.
01:21So the owner of the folder always has Read & Write access, while everyone else
01:26only has Read access.
01:27All I have to do here is add my HR folder as a shared folder, and then specify
01:32that guests can have Read & Write access to it.
01:34I'll click the plus button, locate the folder on my Desktop;
01:38now the folder does have to exist before you can add it.
01:41Notice there isn't a New Folder button here.
01:43So I've selected the folder, I'll click Add, and there it is.
01:47And now to make it available for guests, I want to make sure Read & Write is
01:50selected next to everyone.
01:51So basically, anyone who connects to my computer as a guest will have access
01:55to this folder, and they'll be able to copy, move, and edit files that they find there.
01:59Now as an example, I've set up the exact same folder on another Mac on my
02:02network so you can see what it looks like to be on the guest side of this.
02:05So I'm going to close System Preferences for now. And let's say I want to connect
02:08to the MacBook Pro on the network, and get to that meeting agenda.
02:11I'm going to go to the Finder and choose Go>Network, and locate my computer, and
02:18I'll just double-click it to connect to it as a guest.
02:21So notice that along with the usual public folders you see as a guest, I have
02:24the HR folder here now.
02:26I'll double-click that to open it.
02:28There's that meeting agenda, which I can double-click to open.
02:30Notice I didn't even have to copy it to my computer;
02:33I can work on it directly over the network.
02:34And I'll just add a line here to the agenda; we'll say 401K overview.
02:38And I'll save that, and close it,
02:45and I can just eject this folder when I'm done. So it's that easy.
02:49All you have to do is select the folder you want to share, allow everyone Read &
02:52Write access, and then guests can connect to it for full access.
02:55Now, of course, there may be times when you only want to give specific people
02:59access to a folder, rather than allowing everyone on the network access to it.
03:02We already know that you could create a user account for that use, but it's kind
03:05of unnecessary if you only want to share some files.
03:08So in those cases you can create a sharing only account, and here's how to do that.
03:12Open System Preferences again and return to Sharing.
03:15I'll just use the HR folder again for this example, but this could apply to any
03:19folder you put in here.
03:20So with HR selected, I'm first going to switch Everyone to No Access.
03:26That way this folder will not show up for guests.
03:29Now I'll click the plus button under Users to add another user.
03:33This gives you access to your Mac's address book, so you can browse through and
03:36find the person you want to add.
03:37If that person isn't in the address book, or you don't use address book, you can
03:41just click New Person.
03:43And in here, type in the User Name you want to assign to this person.
03:45This can be their full name, first name, nickname, or whatever.
03:48Then create a password by typing it, and typing it again to verify.
03:54And then click Create Account.
03:56Then select this new person, and then click the Select button.
03:59So you can see greg has now been added to this list of users for this particular
04:04folder, and I'll set his permissions to Read & Write.
04:08So now Greg is the only person who can see and interact with this folder over the network.
04:12To do so, he would just go to the Go menu>Network, find my computer,
04:18double-click it, provide his username and password, which I'll provide to him,
04:21and he would log in just as if he had an account on my computer.
04:25And in fact, he actually does have an account on my computer.
04:27If I go back to System Preferences, and go to Users & Groups, or Accounts -- let me
04:33unlock this, so you can see a little bit better --
04:34you can see he is listed here as a Sharing Only account.
04:38He doesn't have a user account, so the only way he can access my computer
04:41is over the network.
04:42And the only folder he can get to is that HR folder, or the public folders
04:46everyone else can get to.
04:47So it is possible to create these Sharing Only accounts, and they won't take up any
04:51hard drive space on your computer like a full user account does.
04:53Now if you ever want to remove this account, just click the minus button, and delete it.
04:58You'll also want to return to Sharing, select that folder, and you can see this
05:06has now become an Unknown User.
05:07I just to select to delete those out of there. Okay.
05:11So that's how to be a little bit more specific about which folders you share on
05:14your Mac, and how to determine who can access what.
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Sharing between Windows and Mac computers
00:00So far, we've seen how to share files from Windows to Windows, and Mac to Mac,
00:04but it's quite possible that you may have a network that includes both types of machines.
00:08It turns out that Macs and Windows machines can communicate with each other
00:10relatively easily, and there are just a few things you need to do to set them up.
00:14On the Mac side of things, I need to go to System Preferences, to Sharing, and
00:21select File Sharing.
00:22We saw earlier that simply turning on File Sharing makes your Mac instantly
00:26visible and accessible to other Macs on the network, but at this point it's
00:29still invisible to Windows machines.
00:31So I'll click Options, and in this dialog box, Share files and folders using AFP
00:36is checked by default, as it always will be when you start file sharing.
00:40Notice that unchecking it turns off file sharing.
00:43Notice that File Sharing got unchecked here.
00:44So I'll turn that back on.
00:46Since I want to share with Windows as well, I need to check Share files and
00:50folders using SMB (Windows).
00:52SMB, or Samba, is the standard language, or protocol, of Windows file systems.
00:57So in order for your Mac to be able to talk to Windows machines, and vice versa,
01:00you need to turn on SMB.
01:02Now the thing about connecting from Windows to Mac is you must connect with
01:05an existing account.
01:07You can't sign on as a guest.
01:08So when you turn on Windows Sharing, the next step is to check the usernames you
01:11want to allow access from Windows.
01:13Now, this can include Share only accounts, which we looked at in the previous
01:16movie, so you don't have to create a full-fledged user account for someone on
01:20your network just so they can access your Mac.
01:22If you need a refresher on how to create a Share Only account, go back and
01:25review the previous movie.
01:26So in this case, I'll just turn on my own account.
01:28It's going to ask me to type in my password for the account to prove it's me,
01:32and then I'll click Done.
01:35So now I've turned on Windows File Sharing, and selected at least one user.
01:38Now let's switch over to the PC to see how this works.
01:41So, here in Windows, I just open an Explorer window, select Network, and my
01:46BOOTH-MAC shows up because I shared it, and I just double-click it to connect to it.
01:51Because I'm currently signed in to my Windows machine with the same username and
01:54password I use on my Mac, it lets me right into the computer.
01:57If I were on the different account here on Windows, or if I just used a different
02:00password to access my Windows account, I would have been prompted to enter my
02:03Mac's username and password.
02:04But in this case it let me right in.
02:06But once you're connected, you can access all the hard drives on your Mac,
02:09I can get right into my home folder, and I'm free to work with everything in
02:12here just as if I were sitting in front of my Mac.
02:14So you can see, all I had to do on the Mac side was turn on SMB File Sharing, and
02:18it's very easy, then, to connect to my Mac from my Windows machine.
02:20Now let's look at things in the other direction.
02:23If you want to access a Windows PC from a Mac, you need to check some settings,
02:27and find a couple of pieces of information.
02:29First click the Start menu, and type sharing.
02:31Then select Manage advanced sharing settings.
02:35Under your current profile, make sure Turn on network discovery is selected, so
02:39you will be able to see this computer from other computers on the network.
02:42Make sure Turn on file and printer sharing is selected as well.
02:48If you want people who connect to this computer to be able to get to the
02:50public folders, like your public documents, music, movies, and so on, be sure
02:55to check Turn on sharing, so anyone with network access can read and write
02:58files in the public folders.
02:59If you don't want to allow that just turn it off.
03:04Now under Password protected sharing you're going to decide whether or not to
03:08allow guests, meaning people without accounts on this computer, to connect to it.
03:11Turn on password protected sharing to restrict connections to only users who
03:15have accounts on this computer.
03:17Turn off password protected sharing to allow guests, who will be able to get into
03:20the public folders, but not to any of the user's personal folders.
03:23If you made any changes in here, make sure you click Save changes.
03:26I didn't make any changes so I'll just click Cancel.
03:30So those are sharing settings you should check out.
03:32Next, you need to confirm some information.
03:34First click the Start menu, and then right- click on Computer, and select Properties.
03:40In this window, note the name of your computer.
03:42You might want to jot this down.
03:43In my case, it's lyndacom-PC.
03:44Then go ahead and close this window.
03:49Next, you need to know the name of each of the account usernames you might want
03:52to access from your Mac.
03:53If you're already logged into one of the accounts you want to access from your
03:56Mac, just click the Start button, and you'll see your account name right here at the very top.
04:00Just note exactly how the name appears.
04:03You can also type user, to go to User Accounts, and then click Manage another
04:09account to see all the accounts on your PC.
04:13Jot down any of those that you might want to use.
04:14So now let's switch back to the Mac and see how this works.
04:19On my Mac I should be able to see my PC by going to Go>Network.
04:23I should also be able to find it in the sidebar under Shared, and you can see
04:27lyndacom-pc is right here.
04:29But it's also been my experience that they sometimes don't show up right away,
04:31so that's why I had you note the computer name and user names.
04:35With that information, you can connect directly to your PC.
04:37Now, because they are showing up in here, I could just double-click to connect,
04:40but let me disconnect from that.
04:42Again, it's letting me right in, in this case, because I have the same
04:45username and password.
04:46But in case they didn't show up in the Finder window, you can go to Go>Connect
04:50to Server, or press Command+K from the Finder. And now type smb:// followed by
04:57the account name you want to access,
04:59so in this case, garrick, followed by the @ sign, and then type the name of the
05:03computer you jotted down; in this case, lyndacom-pc.
05:05To make this easier to connect to the next time, you can click the plus button to
05:12add that as a favorite server, and then click Connect.
05:16Depending on the account you're logging in from, from your Mac, if you have the same
05:19username and password you use on Windows you will be let right in.
05:22Otherwise, you'll have to enter username and password.
05:24But here I can see these shared volumes here on my computer.
05:28I'll go into Users, for example, and here I can go to my User folder, and here I
05:33can get to all the folders in my account on my Windows machine.
05:35For instance, I can go to my Desktop, and here is a Reports folder;
05:39I can look inside there.
05:40So now I'm logged into my PC through my Mac.
05:42It's pretty easy. And I'm free to work with any of these files, or drag them
05:45anywhere to my Mac, or copy files to my PC.
05:48So if I wanted to copy this file here, I could just drag it to my Desktop, and there it is.
05:52Now, when you're done working with your PC, you can click the Eject button next to
05:55it in the sidebar to disconnect.
05:57Incidentally, if you have trouble connecting to your PC by pressing Command+K
06:01and typing in its name like we saw here, you can also just type smb, followed
06:06by the local IP address of that computer, which may work better under some circumstances.
06:10So there you have how to share files between Mac and Windows machines.
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6. Other Types of Network Sharing
Sharing via AIM and iChat
00:00Chances are you're familiar with the concept of chatting or instant
00:03messaging over the Internet.
00:05I'm, of course, referring to applications like AOL Instant Messenger, Skype,
00:08Yahoo Messenger, and others that allow you to communicate in real time with other
00:12people over the Internet.
00:14Now, some people are still under the impression that instant messaging, or IMing,
00:17is just for having informal conversations or gossiping, but Internet and network
00:21chatting can be very useful in a home or small office setting.
00:25If you have multiple people in your office, and you need to just ask one of them
00:27a question, instead of having to e-mail, phone, or walk down the hall,
00:31if you're all in the same chat system, you can just communicate that way with
00:34short text messages.
00:36Now, the key is being on the same IM system.
00:39Probably the most popular one, at least in the US, is AOL Instant messenger, or AIM.
00:44The iChat application that comes on all Macs operates on this system.
00:47Another popular system is Skype, which, in addition to letting you chat with
00:51friends over computers, also lets you call landline and mobile phones for an
00:54additional fee. You may have also heard of Google Talk, Yahoo messenger,
00:58Windows messenger, IRC; the list goes on and on.
01:02The problem is, none of these different IM systems can talk to each other very
01:05well, but the good news is that there are some programs out there that allow you
01:08to have accounts and talk to people on multiple IM systems simultaneously.
01:12For example, on the Mac side of things there is a program called Adium, and this
01:17lets communicate with AIM, Yahoo messenger, Google Talk,
01:20Twitter, Facebook, and many others. [00:01:22.02 For Windows, there is an app called Digsby, which also let's you chat across
01:26multiple IM networks.
01:27Now, there are more than just these two chat clients, but these are two of
01:30the most popular ones.
01:32But since I'm on the Mac here, it comes with its own chat client called iChat, which
01:35is compatible with Google Talk, Jabber, and the most popular IM client: AOL
01:39Instant Messenger. I'll go ahead and start it up.
01:41Now, you most likely know the basics of how to chat. You have a list of friends,
01:47coworkers, or family members with whom you have exchanged account names. You can
01:50see when they're online and available.
01:52In this case, I only have Jade Westley here as my one buddy in my iChat list here.
01:57If any of my other friends were online, I would see them appearing here as well.
02:00So to IM somebody, just double-click his or her name, and I'll send a message to Jade
02:07asking her, "Did you receive a copy of the quarterly meeting video?"
02:13Now, this little bubble that's popped up, lets me know the Jade has received my
02:16message, and is now typing a reply. And she comes back with, "No, do have a copy?"
02:21And I'll say, "Yes, I'll send it to you."
02:24So this is a conversation that has happened in real time. I didn't have to send
02:27an e-mail and wait for response. I didn't have to make a phone call, and get into
02:31an unrelated conversation. Because Jade was sitting at her desk and free to
02:34chat, she was able to respond right away to my question, and now this brings to my main point.
02:39Another way to transfer files from one computer to another over your network
02:42is via an IM client.
02:44There are many advantages to this.
02:46First, unlike attaching a file to an e-mail, there is not really a size limit to
02:49the file you're sending over chat.
02:51Since you're sending the file directly to the other person's computer, you can
02:54send much larger files than e-mail would allow.
02:56It may take a while for it to get there, depending on the size, but with some clients you
03:00can connect directly over your network. For instance, with iChat's Bonjour feature,
03:04you can chat without your messages first going out over the Internet.
03:07Instead, messages and files go directly from one computer to another, and
03:10transferring files is limited mostly by the speed of your local network.
03:13Okay, so to transfer a file just locate it on your computer.
03:16I have this movie here on my Desktop, and in the case of most IM clients you can
03:20just drag the file onto your contact's name, or into the area you type in, if you
03:24have an active chat going on.
03:25I'll confirm that I do want to send this.
03:32Now I just have to wait for Jade to accept the file.
03:34Looks like she has accepted it, and it's now transferring over to her.
03:38So, of course, the person you are IMing has to be there to accept the transfer on
03:42their end, but once they do, the file is sent over right away.
03:44Okay, so it looks like the file has been sent.
03:46I can see that Jade is typing again, and she says, "Thanks, got it!"
03:52And now it looks like she is sending me a file; it's called SouthernUtah.m4v; it
03:55looks like it's a movie file.
03:57So similarly, you may be on the receiving end of file transfer.
04:00If I want to receive it, I'll just click it, and here it comes; looks like it's a much
04:03smaller file. And once the file transfer is over,
04:06I can just open it up to check it out, and there it is.
04:11(Music playing)
04:22And there is the file.
04:24Now again, this process is going to vary little depending on the client you're
04:27using, but you can see that chat IM clients are a useful option for sending files
04:31across your network, or even the Internet.
04:33Best of all, you don't have to mess around IP addresses, opening ports, and so on.
04:37Just drag the file to the person you want to send it to, and as long as they're
04:39there to receive it, off it goes.
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Sharing printers and peripherals (Windows)
00:00Another advantage of being on a network is the ability to share a single device,
00:04like a printer, or other peripheral, with other computers on the same network.
00:07In this movie, I'll show you how to share a printer that's connected directly to a Windows PC.
00:11Later in this chapter, we'll see how to print to a network printer, which is a
00:14printer that doesn't connect to any computer, but instead connects directly to
00:18your network itself.
00:19But for now, let's take a look at how to share a printer that's connected to your PC.
00:23For this example, I have a printer connected to my PC via a USB cable.
00:27First, click the Start button, and type sharing.
00:30Then select Manage advanced sharing settings.
00:33Under the Home or Work profile, make sure that Turn on network discovery is
00:36checked, as well as Turn on file and printer sharing.
00:39If you had to make any changes, click Save Changes. I didn't make any changes
00:42so I'm just going to click Cancel.
00:43Now, go to the Start menu and choose Devices and Printers.
00:49Here you'll find a list of the printers and other devices currently connected to your
00:52computer, or which you've had connected to your computer at some point. Locate
00:55the printer you want to share, and double-click it.
00:58Now, the appearance of this window that opens is going to vary depending on the
01:03make and model of your printer, but you should see a link that says Customize
01:07your printer. Go ahead and click that link.
01:09In the Properties window that opens, click the Sharing tab, and then check
01:14Share this printer.
01:16In the Share name field, feel free to give the printer a different name.
01:19This is the name that will show up on other people's computers on your network,
01:22so you'll probably want to add something more descriptive, so they'll know
01:24which printer they're printing to, especially if you have more than one printer on your network.
01:28I'll just change this to Garrick's office printer.
01:30I generally recommend keeping Render print jobs on client computers checked.
01:35With it unchecked, your computer will do all the processing of the print jobs it
01:38receives, and why should you tie up your own computer with somebody else's work?
01:41So leave that checked, click OK, and the printer is now being shared across your network.
01:46Okay.
01:46So let's switch to another computer, and see how to print to this printer over the network.
01:51So on this PC, I'll choose Start> Devices and Printers, and again this shows
01:56you which devices are currently connected to, or have been connected to, this computer.
01:59I'll click Add a printer, and next, I'll choose to add a network, wireless,
02:05or Bluetooth printer.
02:09Just like that, the printer I've shared from my other PC shows up.
02:11You can see there is the name I came up with: Garrick's office printer. I have it
02:14currently selected, I'll click Next, and since I am on Windows 7 the printer
02:18drivers are automatically installed for me, and now I am told I've successfully
02:22added the HP Photosmart C5100 series printer.
02:25I'll click Next again.
02:29If I want, I can set this as my default printer,
02:31so if that's the only printer on the network, that makes sense to keep that
02:33checked. And down here I'm offered a chance to print a test page to make sure
02:37the printer is working properly.
02:38You would just click this button if you want to give the printer a try.
02:41It should work fine for you, and from that point on, you'll be able to select the
02:44printer from any application you're working in that has print capabilities.
02:46So I'll click Finish.
02:48You can see the printer has been added there.
02:50So I'll go down to the Start menu>All Programs, go to Accessories, open up WordPad.
02:57I'll type a little bit of text.
03:03If I choose to print this file, you can see there is my printer, right there
03:08selected, and then I could click Print to print my text to it.
03:11So, it's pretty easy to share a printer from a Windows 7 PC, and that's generally
03:15how it works for other devices that can be shared across a network as well, like
03:17a scanner, for example.
03:18All you have to do is just go to your Devices and Printers, locate the device
03:23you want to share, double-click it, and then check the box to share the device.
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Sharing printers and peripherals (Mac)
00:00Another advantage of being on a network is the ability to share a
00:03single device, like a printer or other peripheral, with other computers on the same network.
00:07In this movie, I'll show you how to share a printer that's connected directly to your Mac.
00:11Later in this chapter, we will see how to print to a network printer, which is
00:13a printer that doesn't connect to any computer, but instead connects
00:16directly to your network.
00:17But for now, let's take a look at how to share a printer that's connected to
00:20your Mac via USB cable.
00:22And it's actually very easy to do.
00:23Start by going to System Preferences, go to Sharing, select Printer Sharing, and turn it On.
00:31So you can see Printer Sharing is now On.
00:35Any printers that you have selected will be listed here, and you can check all
00:37the printers you want to share.
00:39With each printer, you will have a list of users; by default it just says Everyone Can Print.
00:44If you want to restrict a certain printe,r and allow only certain users to print
00:47to it, you can click the plus button, find the user, select. And notice now Jeff
00:53Van West can print, but Everyone else has No Access, or we can switch No Access
00:58to Can Print as well.
00:59But if we're going to allow everyone to print, notice that the specific user has now gone away.
01:03And that's pretty much it.
01:04Now let's switch to another computer, and see how to print to a shared printer.
01:08All right, so here on this Mac we don't even need to add the printer. I don't
01:12need to go to System Preferences and go into my Printer Settings.
01:14All I need to do is open a program I want to print from, for instance, Microsoft Word here,
01:18I can type some text on the page, go to File> Print.
01:23You can see, I currently have no printer selected here, but all I have to do is
01:27click the Printer menu, look for Nearby printers, and sure enough there's the HP
01:31Photosmart C5100 series that's being shared by the Booth Mac Pro that I just shared
01:36it from. I select it, Mac OS X automatically downloads the drivers
01:40for me, and there it is. All I have to do is click Print, and my page will be
01:44printed to that computer through the other Mac.
01:46So as you can see, it's pretty easy to share a printer for Mac OS X, and you
01:50will be able to print to that printer not only from other Macs, but from
01:52Windows PCs as well.
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Printing to a network printer (Windows)
00:00Earlier in this chapter, I showed you how to share a printer connected directly
00:03to your Windows machine so that other computers on the network would be able to print to it.
00:07This solution works fine in most cases, but it does require that the PC to
00:10which the printer is connected be on at all times in order for the other PCs to print to it.
00:15An alternate solution that is more and more popular these days is to get a network printer.
00:19A network printer is just like a regular printer, but instead of having to
00:22connect to a computer, it connects directly to your network via Ethernet cable
00:26or wirelessly over Wi-Fi.
00:28The advantage being that the printer is completely self-reliant, and you don't
00:31need to leave a computer on to control it.
00:33It just sits there until it receives a print job over the network, and it does its thing.
00:37Now, I am not going to get into how to set up the network printer itself,
00:40because there are too many different makes and models to go in to detail.
00:42But generally, you should find that they are pretty easy to set up these days.
00:46Most printers come with a quick setup sheet that walks you through the necessary
00:49steps to connect your printer to the network,
00:50but how do you print to the printer once it's on your network?
00:53Well it turns out, it's really not any different than printing to a shared
00:56printer connected to another PC on your network.
00:58So really, you have already seen this in action, but here's another quick run through.
01:02Click the Start button and choose Devices and Printers, then click Add a printer.
01:07Choose to Add a network printer, and in a few moments any printers it finds on
01:11your network will appear here in this window.
01:13Just select the one you want and then click Next.
01:17Now I had actually had this printer installed before, so it's asking me if I want to
01:21use the driver that's are already installed, or I can download a fresh copy of
01:23the current driver.
01:24Now, you will only see this dialog box if you've had the printer installed before.
01:28Just to save time, I'll use the driver that's currently installed.
01:30And if you want you can give the printer name that will help you recognize it later.
01:35This is especially useful if you have multiple printers from the same manufacturer
01:38on your network. Like, I might call this one the Upstairs printer.
01:42I will click Next, so now we have the option of sharing this printer.
01:47So it's actually possible to share a network printer, just like you can share
01:49printer that is physically connected to your computer via USB, as we saw before.
01:54I think it's a little unnecessary to do this, myself, since any computer on
01:56your network that can see your shared printers should be able to see the
01:59network printer too, so you might as well connect directly to the network printer instead.
02:03So I will just choose Do not share this printer, in this case, and I will click Next.
02:08As before, you can click Print a test page to see if your connection was
02:11successful, and then click Finish when you're done.
02:15You can see it's now called Upstairs printer, and from this point on, you
02:18should be able to print to this network printer from any application that's capable of printing.
02:21So again, I could open up, say, WordPad, type a little more text, choose Print,
02:29and you can see Upstairs printer is ready to be selected and printed it to.
02:35And that's how you connect and print to a network printer from Windows.
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Printing to a network printer (Mac)
00:00Earlier in this chapter, I showed you how to share a printer connected
00:03directly to your Mac via USB, so that other computers on the network would be
00:07able to print to it.
00:08This solution works fine in most cases, but it does require that the Mac to
00:11which the printer is connected be on at all times in order for the other
00:14computers to print to it.
00:16An alternate solution that's more and more popular these days is to get a network printer.
00:20A network printer is just like a regular printer, but instead of having to
00:23connect it to a computer, it connects directly to your network via Ethernet
00:27cable or wirelessly over Wi-Fi.
00:29The advantage being that the printer is completely self-reliant and you don't
00:32need to leave a computer on to control it.
00:34It just sits there until it receives a print job over the network, and then it does its thing.
00:37Now I can't get into the setup of the network printer itself, because there are
00:40too many different makes and models to go into detail, but generally you should
00:43find that they're pretty easy to set up these days.
00:46Most printers come with a quick setup sheet that walks you through the necessary
00:49steps to connect your printer to the network.
00:51But how do you print to the printer once it's on your network?
00:53Well, it turns out it's really not any different than printing to a shared
00:56printer connected to another Mac on your network.
00:58So really you've seen this in action already, but here's another quick run through.
01:01Now just to show you that I'm going to be printing to a network printer, I'm
01:04going to go to System Preferences, and under Print & Scan you see I have no
01:08printers installed currently.
01:09This is not something you have to check or do; I'm just trying to
01:11illustrate that I'm going to be printing to a printer that's not currently
01:14installed on this computer.
01:16And to do that, I'm just going to open any program that can print, for instance,
01:19TextEdit, and I'll type some text, and choose File>Print.
01:24You can see here it says, No Printer Selected, so I'll click that, and notice
01:28it's finding nearby printers.
01:29Right here under Nearby Printers, Photosmart C5100 series; that's the network
01:33printer that's connected to my network, so I'll select that.
01:36It's now downloading the software, installing it, and it's doing all of this
01:40automatically. All I had to do was select the printer itself.
01:42And now it's ready, and I can click Print, and the printer is now printing out my
01:46little bit of text. And that's really all there is to it.
01:49Now if I go back to System Preferences, Print & Scan; you can see the printer has
01:54now been installed here.
01:56So that's how to connect and print to a network printer from the Mac.
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Remote Desktop (Windows)
00:00When you have several computers on your network that you need to manage, it
00:03can be tedious to have to constantly go to each computer to perform tasks on
00:06them, especially when the computers are in different parts, or floors, of your home, or office.
00:09Fortunately, both the Windows and Mac operating systems have features that
00:13let you remotely access and control the other computers on your network from a single computer.
00:17All it involves is setting up each computer to allow remote access, although I
00:21do need to mention that on the Windows side, you have to be running either
00:23Windows 7 Professional or Ultimate.
00:26Remote Desktop is not available in the Home Premium edition.
00:28So if you're running the Home edition, and this a feature you think you'll need
00:31after watching this movie, you'll have to upgrade to Professional or Ultimate. All right!
00:35So let's see how to authorize access on a Windows machine that you'd like to be
00:38able to remotely control.
00:39Start by going to the Start menu, and then right-click Computer, and choose Properties.
00:44Here on the left, find Remote Settings, and here under Remote Desktop, you have
00:50the choices of Don't allow connections to this computer, which is in the default state,
00:54but if you want to be able to remotely control this computer, you need to choose
00:57either Allow connections from computers running any version of Remote Desktop
01:00(less secure), or Allow connections only from computers running Remote Desktop
01:04with Network Level Authentication (more secure).
01:07All these two choices really boil down to is, the less secure choice is for when
01:11you think this computer might need to be accessed by computers running older
01:14versions of Windows, and you can use Remote Desktop with older versions of
01:17Windows XP and Windows Vista, again if you're running the Professional or
01:20Business versions of them.
01:21So if you have older Windows systems on your network, you'll want to check Allow
01:24connections from computers running any version of Remote Desktop.
01:27When you make one of these selections, you might see this message telling you
01:30that this computer is set to go to sleep or hibernate when not in use, and
01:33obviously when it's sleeping, people won't be able to connect to it remotely.
01:35And you can change your power options if you want to.
01:38I'm just going to click OK.
01:40Now, Windows 7 Remote Desktop uses something called Network Level Authentication,
01:44which basically means anyone who wants to connect to this computer has to enter
01:47the proper username and password before they're connected.
01:49In older versions of Remote Desktop, and when you choose Allow connections
01:52from computers running any version of Remote Desktop, you would be connected
01:56to the Remote Desktop computer, and then presented the dialog to enter a
01:59username and password, which is technically a little less secure, because you
02:02were connected first, before you were asked for the username and password for full access.
02:05But again, it really boils down to whether you're running on a complete Windows
02:087 network system, or if you have a mixed bag of Windows 7, and older versions of Windows.
02:13Next, you might want to click Select Users, but this is only if you want to
02:16authorize a user who does not have administrator privileges to remotely
02:19access this computer.
02:20If you have an administrator account, you don't need to do anything here
02:23to authorize yourself.
02:24As you can see at the top here, it says the Administrators group can connect
02:27even if they're not listed, and below here you can see Garrick Chow already has access.
02:31I'm just going to click Cancel, and then I'll click OK to apply my changes.
02:34That's all there is to authorizing remote access on a Windows machine.
02:38So how do you then get to this computer, and control it over your network?
02:41Well, I have another PC on my network right now on which I've authorized remote access.
02:45So let's take a look at how we can get to it.
02:47In the Start menu I'm going to go to All Programs>Accessories, and in here,
02:53you're going to find Remote Desktop Connection.
02:55So this is the application you'll use to access the other Windows computers on your network.
02:59Now, in this case, I do know the IP address of the computer I want to connect to. It's 10.1.10.165.
03:04Now, before I connect, let's look at some options.
03:09Under the Experience tab, you can control how well the look of the remote
03:13computer is represented.
03:14Right now, it's set to Low-speed broadband.
03:16So you can see, it's only going to show me Visual styles, and whatever
03:19Persistent bitmap caching is.
03:20I'm going to choose LAN (10 Mbps or higher).
03:24That's because I'm controlling this computer over my home network.
03:27Notice this checks all the items below.
03:30Because I'm using Remote Desktop Connection on my local network, I have enough
03:33bandwidth to see things like the Desktop background of the remote computer, and
03:36Menu and window animations, and so on.
03:37But if I were controlling this computer over the Internet, I might try
03:41High-speed broadband, which just shows me the basics, like the layout of the
03:44icons on the remote computer's Desktop and it won't eat up my bandwidth trying
03:48to show the Desktop wallpaper.
03:49By the way, if you do want to remotely control your computer over the Internet,
03:53for example, if you wanted to control your home computer from your work
03:55computer, you'd have to enter your home network's WAN address under the General
03:59tab here. And you'd also have to open the proper ports, as I showed you how to do
04:02in Chapter 4 in the movie on firewalls and port forwarding.
04:04But in this case, I'm working on my local network, so I'm going to keep LAN selected.
04:09Under the Display tab, you can choose how large a window you want the remote
04:12computer to appear in.
04:13I generally like to keep it Full Screen, but you can easily change it once
04:16you're connected, too.
04:17I also suggest leaving Display the connection bar, when I use full screen, checked.
04:21We'll see the connection bar in action in just a moment. All right!
04:24So those are the options I've set, I'm going to go back to the General tab.
04:26I am going to enter my User name, and click Connect.
04:30Now, it's going to ask me for my password.
04:37So now I'm looking at a completely different computer through my computer, and I
04:41can control it just as if I were sitting in front of it.
04:43This is the control bar at the top that I was telling about, and this basically
04:46reminds you that you're looking at another computer, because when you're looking
04:49at it in full screen, you can sometimes forget you're not actually operating
04:51your computer, but somebody else's computer.
04:53I can easily make this into a window.
04:55Let me just close this.
04:58I can see my own Desktop back here, as well as the other computer that I'm
05:01controlling remotely, or I can go back to full screen.
05:05Now, be aware that when you connect to a computer like this, anyone who happens
05:08to be sitting in front of the actual computer at that time will see the screen
05:11go back to the Windows login page, and they won't be able to do anything until
05:14you close this connection. Although, if they log in with their password from
05:17there, they'll kick you off your remote connection.
05:19But again, now that I'm connected, I can operate this computer.
05:21I can go to the Start menu, I can open the Programs, I can open
05:25Applications, and so on.
05:27Again, it's very easy to see both Desktops at the same time, which can really be
05:30convenient if you need to work on both machines simultaneously.
05:33So that's Remote Desktop Connection.
05:34I'm going to go ahead and close this window, and that actually disconnects
05:37me when I click OK.
05:40Anyone sitting at the remote computer will now be able to control it again.
05:43And again, you have to set this access up on every computer you want to be able
05:46to control, and this only works with the Professional and Ultimate versions of Windows 7.
05:50You can, however, access Windows remotely through a Mac. Here I'm on a Mac.
05:54Now, you can't do this natively, but all you have to do is go to
05:57microsoft.com/mac/remote-desktop- client, and you can download a free copy of
06:03Remote Desktop Connection for your Mac.
06:04It also comes as part of the Office 2011 suite, as you can see here.
06:08So if you have that on your Mac, you already have Remote Desktop Connection
06:11installed, and you'll be able to connect to and control your Windows
06:13machines from your Mac.
06:14So, for example, I already have it installed, so I'll go to my Applications
06:19folder; there's Remote Desktop Connection.
06:23Punch in the IP address of the computer I want it to connect to again, and
06:30there's the Desktop.
06:31Now I'm seeing a black Desktop here.
06:34The computer still works the way it's supposed to work.
06:36I am controlling a Windows computer here on my Mac,
06:37but this is what happens when you choose a lower connection speed.
06:41Now, on the Mac version of this, you have to go to Preferences>Display, and
06:46here's where you can choose the different items you want to show.
06:49This is also where you can choose the resolution of the Windows Desktop.
06:53I close that, close this, Disconnect, and I'll just save those changes I made.
07:00So now when I open Remote Desktop again, and connect to the computer, now I can
07:07see the full Desktop.
07:08So that's Remote Desktop Connection to help you control Windows machines from
07:11both Macs and Windows machines across your network.
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Screen sharing (Mac)
00:00In the previous movie we looked at Remote Desktop Connection for Windows, which
00:04is available for the Professional and Ultimate editions of Windows 7, and allows
00:07you to remotely control your Windows machine from either another Windows
00:10machine, or a Mac, on your network.
00:12So in this movie I want to look at how remotely control the Macs on your
00:15network from another Mac.
00:16Now unfortunately, you can't control Macs from a Windows PC using any of
00:19the built-in software,
00:21so this movie is only about how to control a Mac from another Mac on your network.
00:24Now, there are two main ways to do this;
00:26there is a program for Macs called Remote Desktop, which is a professional level
00:30program for managing lots of Macs across your network and the Internet.
00:33As of this recording, Remote Desktop still costs $80 through the Mac App Store,
00:37but for a home and small office network, you probably don't need all the features
00:40of a Remote Desktop, like Report Generating, Automation, Task Servers, and so on.
00:44Instead, you can use a free built-in feature of Mac OS X called Screen
00:48Sharing, which lets you take control over Macs on your network from any other
00:52Mac on your network.
00:53The first step is to turn on Screen Sharing on the Mac you would like to
00:55be able to control.
00:56Open System Preferences and go to Sharing.
00:59Now all I need to do here is check Screen Sharing turn it on, and notice what happens.
01:03It's telling me Screen Sharing is currently being controlled by the
01:06Remote Management service.
01:07So I am getting this message because Remote Management is checked right here.
01:11Remote Management is the sharing option for using Remote Desktop: the $80
01:14program we just looked at.
01:15So you can't use both Remote Desktop and Screen Sharing simultaneously. So I am
01:19going to uncheck Remote Desktop, and now I can turn Screen Sharing on.
01:22And there are few options here;
01:24under Allow access for, the default selection is Only these users, and then
01:28Administrators appears below.
01:30So basically, anyone with an administrator's account on this computer will be
01:33able to connect to and control this computer, but anyone with a regular account will not.
01:38If you want to allow only specific users to be able to control this Mac, click
01:41the plus button, and add that user, and then you will most likely want to
01:46remove administrators if you don't want certain administrators to have access to this computer.
01:51So only the specific people you allow will be able to share this Mac screen.
01:54If you check All users, that means anyone who has an account on this Mac, whether
01:58they are administrators or regular users, will be able to login and control this
02:02computer over the network.
02:03But the key here is that the person must have a user account, or at least know
02:06the username and password for one of the accounts, in order to take control.
02:10Generally, though, I usually just have administrators with access to screen sharing.
02:14And that's really all you need to do to set up a Mac to allow it to be
02:17controlled remotely.
02:18So let's see how this works.
02:18I have another Mac on my network that I set up with screen sharing, and I want to
02:22connect to it. And by the way, screen sharing only has to be activated on the
02:26Mac you want to control; it doesn't have to be turned on from the Mac you're
02:28doing the controlling from.
02:29So I'll just go out to my Finder here, I'll open up a new Finder window, and I
02:34can see the computers on my network here under Shared in the sidebar.
02:37I will just select the computer I want to control, and here in the upper right,
02:40since screen sharing is activated on that Mac, I have a Share Screen button.
02:44Clicking it opens the Screen Sharing utility, and now I just enter my name and
02:48password for the account that I have on that Mac.
02:49And now I'm looking at the other Mac in this window, and I can operate it just
02:54like I would be able to if I were actually sitting in front of it.
02:56I can move windows around,
02:58I can open folders, and so on.
03:01And unlike the Windows version of Remote Desktop, anyone sitting in front of this
03:05computer can see everything you're doing.
03:06So this can actually be a useful way to offer someone tech support, or maybe
03:10teach them something on their Mac.
03:11You can take control of your screen, and they can watch what you are doing. And
03:14this can be a big timesaver if your Macs are spread out all over your office, and
03:17getting to them all just to perform a small task is kind of a pain.
03:20Just enable screen sharing on each one, and you will able to do most everything
03:24from the comfort of your own Mac, across your network.
03:26You will find a couple of options under Screen Sharing>Preferences, and they
03:30mostly have to do with the quality of the display, and the options to
03:32encrypt what you're typing.
03:33Notice there is a keyboard command here to switch between Control, and Observe.
03:37Meaning if you're just watching somebody do their work; maybe they're demoing
03:40something and they are talking over the phone to you, you don't want to roll
03:42your mouse over their window and accidentally take control of their computer.
03:45Because anytime you move your mouse in this area, you are now controlling that computer.
03:49Using the keyboard command to toggle between Control and Observe, which in this
03:52case is Option+Command+X, will make it so that you can just watch what's
03:55going on, rather than taking control. See, I just press the keyboard command, and
03:58now I have this white cursor, and I am not actually controlling that computer.
04:01I press it again, and now I am controlling it again.
04:05Generally, though, the default settings here should be fine, but feel free to
04:07take a look in here and play around with some of these options. And because I
04:10am working in Mac OS X v10.7 Lion, I do have the Full Screen option here if I wanted
04:14to take over their entire screen like this, or I can go back and make it another
04:18windowed experience.
04:19You have a couple of more options if you choose View>Show toolbar; you see, we have
04:24some buttons here. This is another way to switch between Control and Observe
04:27mode, or full screen mode -- or Fit Screen to Window as it's called.
04:31You can also take screenshots. And these buttons allow you to get and send the
04:35clipboard contents between your computer and the remote computer, and that can
04:39be useful when you need to copy something from one computer and paste it into
04:41the other. For example,
04:42if I open a Web browser on my own computer here, and go to lynda.com,
04:49I can select this address, copy it, and then on the Screen Sharing window, I can
04:57choose Send clipboard contents to the remote clipboard.
05:00So when I open a browser on the remote computer, and choose Edit>Paste from
05:03there, you can see it pastes in that address.
05:08Similarly, I can copy something on the remote computer, get those content, and
05:16put them on my current computer, and then paste them in.
05:22To disconnect I just close the window, and we are disconnected.
05:27So that's Screen Sharing; it's a free utility that's built in to Mac OS X.
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7. Tips and Tricks
Linking switches for more physical ports
00:00I mentioned in an earlier chapter that if you find you've run out of Ethernet
00:03ports on your router, you can easily add more by purchasing a switch, and
00:06connecting it to your network.
00:08To do so, first free up one of the ports on your router by unplugging one of the
00:11cables to your computers, or one of your network devices, and plug it into an
00:14available port on your switch. And then take another Ethernet cable, plug one end
00:20into any other port on your switch, and the other end into your router.
00:27And that's it. I now have three more ports to work with.
00:30Because the switch is not a router, it doesn't try to assign IP addresses, and it
00:33doesn't manage my network in any way.
00:35It simply gives me more ports to work with, and sends the traffic coming to and
00:38from my devices straight onto the router.
00:40And if I were to use up these ports, I could just buy another switch and connect it
00:44to this one, or to the router again, to give myself more ports.
00:47Although, it does make sense to plan ahead, and if you think you're going to need
00:50a lot of extra ports, you should buy a switch with more ports to begin with,
00:53rather than having to chain a bunch of smaller switches together.
00:56It'll still work that way, but it's a lot messier.
00:59In these days, between multiple computers, printers, gaming consoles, DVRs, and
01:04all sorts of other networkable devices, you'll probably have to add a switch or two at some point.
01:08Now one important thing to bear in mind:
01:11as we saw earlier, switches and routers are rated for data transfer speeds of 10,
01:14100, and 1000 megabits per second, but the data over your network will only
01:19travel at the speed of the slowest devices.
01:21So even if you have a router that's capable of 1000 megabits per second, or
01:25gigabit speeds, if you attach a switch that tops out at 100 megabits per
01:28second, that's how fast the data will move to and from any device connected to that switch.
01:33So when adding switches to your network, make sure you're matching your existing speeds.
01:37Truth to be told, though, your slowest device is probably your router if you use
01:41a standard modem router your Internet service provider gave you.
01:44Those usually top out at 100 megabits per second, but some providers will give
01:47you a gigabit version of the device if you request one, or pay an additional fee.
01:51You'll have to check with your provider to see if they offer a gigabit router,
01:54but in my opinion it's worth it, especially if you have to move large files
01:58across your network all the time.
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Creating ad hoc networks
00:00Occasionally, you may find yourself in a situation where you need to exchange
00:03files with other computers, but don't have a router handy to create a network.
00:07For example, may be you are sitting on a plane with some coworkers, or in a
00:10diner with a client.
00:11Fortunately, as long as each computer has a Wi-Fi card, you can create what's
00:15called an ad hoc network which is a temporary network, key word being temporary,
00:19which each computer can join so you can exchange files, or even share an Internet
00:23connection, and then disconnect from when you are done.
00:26If you watched the movie on sharing an Internet connection from Windows, in a
00:28previous chapter, you saw how to create an ad hoc network.
00:31I am going to show you again here, as we'll show you how to create an ad
00:34hoc network from a Mac.
00:36All you need is one computer, Mac or PC, to act as the hub by creating the network,
00:41and then the rest of the computers can connect to it.
00:44Now, this is not for connecting dozens and dozens of computers together; this for
00:47creating a temporary network when no router is available.
00:50Now, just as an example, I have set up an ad hoc network on a Mac.
00:54Here on Windows, I can join that network by clicking my Network icon, and here I
00:57can see Garrick's MacBook Pro. And you can see that its icon looks different;
01:01it kind of looks like three computers connected together.
01:04That indicates that this is an ad hoc network.
01:07So I will connect to that.
01:09Now in this case, I haven't set up any kind of encryption, because I know this is
01:11going to be a temporary network, and this just makes it easier to connect, but be
01:15sure to use your own discretion when creating an ad hoc network.
01:18Now, it also might takes slightly longer for computers to connect to the ad hoc
01:21network, because they are going to be waiting to be assigned an IP address. But
01:24since there's no router, there is no DHCP, and eventually the computer will give
01:29up and assign an IP address to itself.
01:31Self-assigned IP addresses come from a reserved pool of addresses, which now that
01:35I am connected, I can show you how that works.
01:37I am going to go to Network and Sharing Center.
01:39Here you can see that I am connected to Wireless Network Connection,
01:43Garrick's MacBook Pro.
01:44I will select that and go to Details, and here you can see my IP address
01:49is 169.254.116.110.
01:49Self-assigned IP addresses all start with 169.254, and the last two sets of
01:58numbers are usually unique to each computer on the network.
02:01So if I wanted to connect to this computer, I would type this IP address into the
02:04computer I wanted to connect from.
02:06I'll just go ahead and close these.
02:09So if I were to open an Explorer window and go to Network, you can see all the
02:14other computers that are connected to this ad hoc network.
02:17Currently, the name of my computer is Garrick PC.
02:22So you're seeing that here; this is one of my laptops, and this is my MacBook Pro.
02:28As long as I have set up the sharing settings properly on each of these
02:30computers, and I have the username and passwords, I can connect to these computers,
02:34and drag files to and from them.
02:36So that's how to connect to an ad hoc network.
02:38Let's take a look, now, at how to set one up.
02:41I am going to disconnect from the one I just connected to. And I am going to go
02:44back to the Network and Sharing center, and I am going to click Set up a new
02:48connection or network.
02:49I will scroll down and find Set up a wireless ad hoc
02:52(computer-to-computer) network.
02:56Next, I get a screen telling me what an ad hoc network is.
02:58Notice it says the computers and devices must be within 30 feet of each other,
03:01which is good to know. I will click Next.
03:03I'll come up with a network name.
03:06I will just call this laptop ad hoc.
03:09Now again, it's up to you to decide whether or not to use encryption.
03:12If you're only going to be connected to other computers for a few minutes, you
03:15can probably do without, and it'll be easier to connect all the computers.
03:19But it does expose you to anyone else in the vicinity who might be sniffing for
03:22open wireless networks.
03:24If you do decide to use encryption, remember that WPA2-Personal doesn't really
03:27work well, or at all in many cases, with Windows 7.
03:31So most likely you will want to stick with WEP.
03:32I am going to go without encryption for this example, though.
03:35I will click Next, and now the network is being set up, and it's done.
03:41I can go ahead and close that, and if I click my Network Status icon, you can see
03:47there is the ad hoc network I just created.
03:49It says Waiting for users, meaning it's waiting for people to connect.
03:52So now I just let me colleagues know the name of this network I just created, and
03:55they can all connect to it, and we can start sharing files.
03:57If I am trying to share an Internet connection with them, I have to perform some other steps,
04:01so refer back to the movie on sharing Internet connections from Chapter 4 if you
04:05need that information.
04:07So that's how to create an ad hoc network on Windows.
04:09Now when you're done using it, you'll want to click your Network Status icon again,
04:12come up here, and choose to disconnect that.
04:14You will definitely want to remember to do that, especially if you haven't used
04:18password protection.
04:19Let's switch over to the Mac.
04:21Creating an ad hoc network on a Mac is even easier.
04:24Just make sure your Wi-Fi, or AirPort, icon is up here in the menu bar.
04:27Now if it's not, you'll want to open up System Preferences, go to Network, select
04:34Wi-Fi, or AirPort; whatever the case may be, and make sure Show Wi-Fi status in
04:38menu bar is checked.
04:41So to create the ad hoc network, just click your Wi-Fi icon, and choose Create Network.
04:45Here you'll want to name your network, or just leave the default name, which is the
04:49name of your computer.
04:50I will just leave the default name.
04:51Now, if you want to add encryption, you can choose 40 bit or 128 bit WEP.
04:56Again, since WPA2 encryption is still unreliable on an ad hoc network, only
04:59WEP is available here.
05:00But I will just leave it open again, for simplicity's sake, and click Create. And that's it.
05:06You can see that the icon up here has changed to indicate that this Mac is now
05:10hosting an ad hoc network, and any computers in this area should be able to join
05:13it so we can exchange files.
05:15If I click it, you can see it's listed under Devices here: Booth Mac Pro.
05:19Now, if you wanted to share an Internet connection, that's a different setting, so
05:22again, refer back to Chapter 4 for that information.
05:25When you are done using your ad hoc network, click on the Wi-Fi menu again, and
05:29choose to disconnect from your ad hoc network.
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Staying protected from viruses (Windows)
00:00You're probably aware of the existence of malicious programs called viruses, and
00:04the importance of keeping your computer protected from them.
00:07Viruses, or malware as they are also referred to, are often created with the
00:10intent of stealing information from your computer, or sometimes just to mess with
00:14your computer by erasing important files.
00:16Now, as a Windows user you can download and install free antivirus software from
00:21Microsoft's Web site by opening your Web browser and going to
00:23microsoft.com/security_essentials. All you have to do is come here, and click
00:28Download it today, and follow the instructions to download and install it on your computer.
00:32And once you've been installed the software, you'll find it by going to the
00:34Start menu>All Programs> Microsoft Security Essentials.
00:41Generally, all the antivirus software programs function pretty similarly, so
00:44even if you use something other than Microsoft software, you'll get pretty much
00:47the same kind of protection.
00:49How it works is, once a week the antivirus software scans your entire computer
00:53looking for any viruses you might have picked up.
00:55Since new viruses and malware are always being discovered, the software also
00:59checks with an online database for new virus definition files, so that it's
01:02always up to date with the latest new viruses that have been found floating
01:05around on the Internet.
01:06So basically, once you've installed the antivirus software, there is not much you
01:09have to do unless you want to change when, and how often, it scans your computer,
01:13which you can do by going to the Settings tab here.
01:15And here you can select options in the left column, and change the
01:17settings on the right.
01:18For example, with Scheduled scan selected, you can see that the default setting
01:23is to scan your computers on Sundays at 2 a.m.
01:26If you happen to always be using your computer at 2 a.m. on Sundays, you could
01:29pick another time when you're not likely to be on your computer.
01:31And it's not that you can't use your computer while the antivirus software is
01:34running, it's more that you probably don't want other programs actively doing
01:37things while you're working.
01:39Under the History tab you will see reports of previous scans, what malware was
01:43discovered, if any, and what action was taken.
01:47Under the Update tab, you can see when the latest virus definitions were
01:50downloaded, and you can click the big Update button here if you want to manually
01:53download the latest updates.
01:56And under the Home tab you can perform a manual scan by clicking Scan Now, and you
02:01can see that I have Quick selected.
02:03A quick scan checks the places where viruses are most likely to be hidden.
02:06A full scan checks every file and folder on your computer, and could take a
02:09couple of hours, depending on the size of your hard drive and how full it is.
02:12You can also choose Custom scan to specify particular folders you want to scan.
02:16For example, if someone sends you a file attached to an e-mail, you might want to
02:19scan that file before opening it.
02:21And that actually leads me to another important point about keeping
02:23your computer protected.
02:25You have to play an active role, and you shouldn't just rely on
02:27antivirus software.
02:29Antivirus software attempt to catch malware once it is already gotten into your
02:32computer, but by being vigilant you can take steps prevent malware from
02:36getting into your system in the first place.
02:38First of all, never open files or click links attached to e-mails from people you don't know.
02:43Oftentimes these will take you directly to malicious Web sites that may attempt
02:46to install malware on your system.
02:47And if an e-mail seem suspicious, don't forward it to other people,
02:51especially people who might not be aware of how to protect themselves from
02:53viruses and malware.
02:55And when browsing the Web, don't click any of the links and any pop-up ads that appear.
02:58Again, these could start the process of installing malware.
03:01When it comes to installing malware, ask yourself if it's coming from
03:03a reputable source.
03:05There's lots of great free software out there, but free software can often
03:08carry malicious code.
03:09Do your research and see if anyone else you know has used the software you're
03:12thinking of downloading.
03:13See if you can find out anything about the software somewhere other than the Web
03:15site you're thinking of downloading it from.
03:18And just like in real life, if something is too good to be true, it probably is.
03:21Offers free money and huge discounts on products often lead to viruses.
03:25So those are just some things to keep in mind concerning keeping your computer
03:28and your information protected.
03:30You can find more information on the Microsoft Security Essential site we
03:33looked at earlier.
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Staying protected from viruses (Mac)
00:01You're probably aware of the existence of malicious programs called viruses, and
00:05the importance of keeping your computer protected from them.
00:07Viruses, or malware as they are also referred to, are often created with the
00:11intent of stealing information from your computer, or sometimes just to mess with
00:15your computer by erasing important files.
00:16Fortunately, as a Mac user, you don't have nearly as much to be concerned about
00:20as your Windows using counterparts.
00:22It's difficult to infect a Mac with a virus, and since the Mac has a much smaller
00:26user base than Windows, the cretins who create viruses generally keep their focus
00:30on the larger group.
00:32Now that said, there have been some demonstrations of how to infect Macs
00:35with viruses, but these usually involve tricking the Mac user into downloading
00:38and installing software containing a virus.
00:41So while you don't have to worry as much about malicious software being installed
00:44through a Web site, like Windows users do, you still have to remain vigilant, and
00:47not install software from an untrusted or unknown source.
00:51Also, as a general rule, don't open attachments or click links in e-mails from
00:54people you don't know either.
00:56And just because it's more difficult to infect a Mac with a virus, that doesn't
01:00mean you can't be a carrier.
01:01If someone sends you an e-mail with a Windows virus, and you forward it to a
01:04Windows user unknowingly, you've played your part in infecting that person's computer.
01:08Now with that said, antivirus software for the Mac does exist, but for most
01:11reports, the majority of Mac users don't use antivirus software.
01:15The choice is yours, of course, but as long as you don't click unknown links, or
01:18install software from an unknown source, including pirated versions of popular
01:22software, you should be able to stay virus free.
01:26Your Mac even warns you the first time you try run your software for the first
01:29time, and asks you to be sure that you trust the source of the software.
01:32So just keep those tips in mind, and you shouldn't have any trouble with
01:35viruses or malware.
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8. Troubleshooting
Basic troubleshooting workflow
00:00It's pretty much inevitable that at certain times, things just won't work
00:03properly on your network.
00:05Maybe you've lost your Internet connection, maybe one computer isn't able to
00:08find another, maybe you can't print to your network printer.
00:11For those times, it's a good idea to have a basic plan for systematically
00:14narrowing down the number of possibilities that might be causing the problem.
00:17A good way to think about this is to keep in mind a basic hierarchy of how a network works.
00:21At its most basic level, a network needs a physical connection.
00:26There must be actual wires or radio signals connecting the computers and the router.
00:31Once that exists, then the computers can have a network address; a way of
00:34uniquely identifying them on your network.
00:37And once that exists, the proper protocols can run over those wires or radio
00:41signals, meaning your computers and other network devices can properly
00:44communicate with each other and exchange information.
00:47And once that's established, you have access to your network services like Web
00:50browsing, getting and sending e-mail, sharing files, and so on.
00:54Now, often when I'm troubleshooting a network issue, one of the first things I'll
00:57try is to ping another computer on the network.
00:59A ping is a way of sending a kind of "Hello, are you there?"
01:02message to another computer on the network, just to see if the two computers
01:05can see each other.
01:06And if the other computer receives the ping, it will respond back with
01:09essentially a "Yes, I'm here" reply.
01:11What the ping is doing is checking whether these bottom two layers are in fact
01:15working by looking at the Network Address layer, because if that works, then
01:19that means the physical connection between the computers and router is okay, and
01:22that they're both being assigned IP addresses by the router.
01:25And therefore, the problem must be somewhere in these upper two layers.
01:28Conversely, if they can't ping each other, then there is no reason for me to
01:31check the network services or protocols, because each of these layers depends
01:34on the layer below it.
01:35But if I can get a ping, then I must have a working physical connection, and IP addresses.
01:39Here's an example of what it looks like when you ping another computer on your network.
01:44And don't worry: in the upcoming movies I show you how to do this on both a PC, and a Mac.
01:48But the gist of it is, when I ping a computer, I want to get a reply that looks like this.
01:53And all that information is telling me how fast the reply came back in terms of
01:56milliseconds and some other info, but the important thing is that I got a reply
01:59from the IP address I pinged, meaning the two computers can see each other.
02:03So that means I should start investigating why they can't actually exchange
02:06useful information, or share files, or why I can't connect to the Internet, or
02:10whatever the problem might be.
02:12On the other hand, if I see something like this when I ping the other computer,
02:15that means they are not seeing each other, and I should start looking at my
02:17physical connections.
02:18So let's run though potential workflows for when pings work, and when they don't work.
02:22Let's start with what you should if the ping doesn't work.
02:26The first thing you should do is check your cables and make sure they are
02:28actually plugged in.
02:29I can't tell you how many times I've had network problems only to find that I
02:32accidentally knocked an Ethernet cable loose while plugging something else into
02:35my computer, like a speaker or a USB cable.
02:38Sometimes fixing your network is as easy as making sure all the cables are
02:41shoved all the way in.
02:42Also, many PCs, and all routers and switches, have lights on each Ethernet port
02:46that flash to indicate network activity.
02:48So check those lights and see if they are on and blinking.
02:51If not, the cables might not be plugged in all the way, or you might just have a bad cable.
02:55And you can even check your operating system.
02:57On a Mac, the network devices that aren't connected will have a red light
03:00next to them, and on Windows, you'll have those little Xs next to the devices
03:02that aren't connected.
03:04Another thing to check for is for valid IP addresses.
03:07Unless you've purposely set up an ad hoc network, which we looked at earlier,
03:10your computer's IP addresses should not start with 169.254.
03:15Those are reserved for self-assigned IP addresses, and they tell you that your
03:18computer has assigned itself an IP address, because either your router isn't
03:21doing its job, or it can't communicate properly with the router to get the right
03:24address for some reason.
03:26If your problem is with a wireless connection, try connecting your computer
03:29with a wire, if possible.
03:30If you can get on your network with an Ethernet cable, that tells you that there
03:33isn't some global network connectivity issue, but that something is wrong in the
03:37wireless settings of either your computer or your router.
03:40Just plugging in a cable can also save you valuable time.
03:42Maybe you need to get a report done and e-mailed, but your wireless isn't working.
03:46Well, if you find that Ethernet connections are working, at least you can finish
03:49your report before having to troubleshoot your network.
03:52Another thing to check if you're not getting an IP address is the router's DHCP settings.
03:56Is DHCP enabled? Have you forgotten that you set up MAC address filtering, and
04:00is that the reason why you can't connect to your network within your computer?
04:03And lastly, although sometimes I do this first, is to try a restart.
04:06I usually try it just by restarting my computer first.
04:10If that doesn't fix the problem, I'll restart the router and the modem too.
04:14Sometimes it helps if you first start the modem, wait until it's all up, then
04:17turn the router back on, wait until it's up, and then restart your computer.
04:21This may take a few minutes, but it's a minimal amount of effort, and if it
04:24works, you just saved yourself a bunch of digging around to check connections and settings.
04:28Let's say the ping is working.
04:30So I'm able to ping another computer, and I'm getting the reply back,
04:33but there's some kind of network service that's not working.
04:35For example, maybe your e-mail application isn't getting new e-mail that you know
04:38you should be receiving.
04:39The first thing I usually try in cases like that is to see if I can pull up a Web site.
04:43If I can pull up a Web page, this lets me know that everything is working from
04:46my computer, to the router, to my modem, and out to the Internet.
04:50So the problem must be either in my e-mail program's settings, or more likely if
04:53I haven't changed anything, the problem is with my e-mail provider's server, and
04:57I should maybe give them a call to see if they're having a service outage.
05:00Or if I can get to the Internet, but I can't share files with the computer I'm
05:03able to ping, then I know the problem is somewhere on my local network, and it's
05:07probably something to do with my sharing settings.
05:09Now, if I can't access the Internet, I'll see if I can access my router by its IP address.
05:14And if I can get to my router, and I can ping other computers on my network, and
05:18they all can get to the router, then my problem might not be on my network.
05:21Again, this might be a good time to call my ISP and tell them my network seems
05:24to be working, but I can't get online.
05:26Again, the problem might be on their end.
05:28But if it's possible that someone other than yourself has gotten into your
05:31router's settings, you might want to check to make sure it's set up properly to
05:35access your Internet service while you're in there.
05:36Let's say I can get to the Internet, and I can ping other computers on my
05:39network, but I can't get to the network services I need.
05:42For example, let's say I can't get to my shared folders.
05:44The next thing to try is to access them by their IP address.
05:48If you recall from earlier, you can usually access the other computers on your
05:51network by their names,
05:52but sometimes the names don't work.
05:54In those cases, get the IP address for the computers, and then try typing them
05:58into the computer you're trying to access them from.
06:00Many times this will work more successfully than typing in the computer's name
06:03or browsing for it, because you're providing an exact address.
06:07And lastly, just make sure sharing is turned on for the computer or particular
06:10folder you're trying to reach.
06:11Maybe you turned it off at some point, and forgot to turn it back on.
06:14Maybe you didn't set the permissions properly.
06:16Check your computer and folder settings, and make sure they're set up the way
06:19they should be for you to get to them over the network.
06:21Again, these are just some suggestions for workflow steps you could follow,
06:25but regardless of how you go about things, try to keep this network hierarchy in
06:29mind as you troubleshoot your network.
06:31It's one of the most valuable concepts for helping you narrow down the problem,
06:34and figuring out where you should be focusing your attention.
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Pinging (Windows)
00:00So at the beginning of this chapter I talked about the troubleshooting technique
00:03of pinging computers on your network, which is the activity of sending a hello
00:07message to a computer to see if you get a reply back, thereby letting you know
00:10that the two computers are successfully communicating over your network.
00:13On Windows, you do this by using the Command Prompt, which you can get to by
00:16going to the Start menu and typing Command, or just com in this case, which you
00:21can see selects the Command Prompt, and I'll press Enter.
00:23The Command Prompt is where you control your computer through text commands,
00:26rather than using the Graphic User Interface.
00:29It's not for the casual user in most cases, though. But all we want to here is
00:32enter a simple command: ping <Space > followed by the IP address of the
00:37computer we want to ping.
00:38So you need to know, or check, the IP address of the computer you want to ping
00:41before you can ping it.
00:42In this case, I know the IP address of the laptop on my network is 10.1.10.152.
00:45So when I press Enter, my computer starts pinging that address.
00:52A ping is simply a tiny bit of data, in this case 32 bytes, which you can see
00:56right here, and when you're successfully pinging another computer, you should see
01:00this Reply from line up here.
01:01You can see that I'm getting all 32 bytes back; it's taking about 1 millisecond.
01:05And as you can see, my computer pinged this IP address four times, and in this
01:09case, it got a response all four times.
01:11And that's almost always the case when you're successfully pinging a computer on your network.
01:15You also get some stats down here at the bottom. You can see Packets:
01:17Sent = 4, Received = 4, and Lost = 0 (0% loss).
01:20You see the minimum out of time it took is 1 millisecond, Maximum 1 millisecond,
01:26and the Average, obviously, 1 millisecond.
01:28So that's a successful ping by any measure.
01:30Now let me type an address that I know doesn't currently exist on my network.
01:33Now here is a tip: when you're in the Command Prompt window, you can use the up
01:36arrow key on your keyboard to call up the last command you used.
01:39So it can be a bit of a time saver when you're typing a lot of commands.
01:41But in this case, I'm going to delete that entire address, and I'll type something
01:44that doesn't even belong in this network; 192.168.1.203, we'll say.
01:50So now it's sending out its data, waiting for a response. We can see Request timed
01:54out. There is the second ping, sending out a third ping now, there is the third.
01:58It's going to try one more time, and there is the forth.
02:01So now you can see there were 4 packets sent, 0 received; we lost all four
02:05of them for 100% loss.
02:07So in a real-world scenario I'd have a network problem here if I were trying to
02:10connect to a computer, and found I couldn't ping it.
02:12Now, pinging isn't just limited to your local network, there maybe times when
02:15you have trouble getting into a Web site even though you know you have Internet access.
02:18One thing you can try is to type in the address here, for example, ping google.com.
02:24It's pinging it now, and you can see this is a lot different than pinging a
02:29computer on your local network.
02:30You can see this first reply worked; it came back at about 30 milliseconds.
02:34The second ping timed out. The third ping worked; it came back at about 29
02:38milliseconds, and the fourth one timed out.
02:40Notice it doesn't say that it's getting reply from Google.com. It's getting reply
02:44from this IP address right here.
02:46This is Google's actual WAN IP address, or I should say one of them.
02:49Anytime you type a Web address into a browser, your ISP uses its DNS, or
02:54Dynamic Name Server information, to look up at exactly what IP address that
02:58Web site is located.
02:59Notice if I open up a Web browser, and I type in the address I see here, that takes
03:06me to Google's Web site.
03:08This can be useful if you find you're having trouble getting to a Web site even
03:11though you know you have Internet access.
03:13I suggest looking up the IP address of a couple of sites using this method,
03:17especially sites you normally visit, and then saving those IP addresses
03:20somewhere on your computer.
03:21Then if you ever can get to the site through your browser, you can try
03:23pinging their IP addresses.
03:25If you can get through that way, you know there is a problem with your ISP's DNS server.
03:28If you can't get through that way, it's possible the actual Web site itself is down.
03:32So again, pinging can really help you narrow down where the problem might be.
03:35If you can ping other computers on your network successfully, you know your
03:38physical connections are all intact, and that the computers have their own IP addresses.
03:42So there is probably something going on in your settings if you can't share files.
03:46If you can't ping another computer, then there is some kind of break in the basic
03:49communications: a cable is pulled out, your router isn't distributing IP
03:52addresses, something along those lines.
03:54So that's how to ping under Windows.
03:55When you're done in here, just close the Command Prompt window.
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Pinging (Mac)
00:00At the beginning of this chapter I talked about the troubleshooting technique of
00:03pinging computers on your network, which is the activity of sending a hello
00:06message to a computer to see if you get a reply back,
00:09thereby letting you know that the two computers are successfully
00:12communicating over your network.
00:13On a Mac, you can do this one of two ways.
00:15One way is to go to the Terminal, which you'll find in your Applications folder,
00:19in Utilities, and we'll find Terminal right here.
00:22Now, many users tend to shy away from the Terminal, because it's really not for casual users.
00:26This is a window into the Mac's UNIX underpinnings, and it's how you control
00:29your Mac entirely through text commands, rather than through the Graphic User Interface.
00:33But all we want to do in this case is enter a simple command: ping <Space>
00:38followed by the IP address of the computer we want to ping.
00:40So you need to know, or check, the IP of the computer you want to ping before you can ping it.
00:44In this case, I know the IP address of the MacBook Pro on my network is
00:4810.1.10.152. So when I press Return, my computer starts pinging that address.
00:54A ping is simply a tiny bit of data, and when you're successfully pinging another
00:58computer, you should see the replies in the form of 64 bytes from the address
01:03that you're pinging. That means the computer you're pinging is sending those
01:05bytes back to you to let you know it's there.
01:07You can see that I'm constantly getting all 64 bytes returned, and it's taking
01:10about 1 millisecond to send the reply.
01:14Now unlike pinging on Windows, which stops after four pings, and which you might
01:17have seen in the previous movie, you have to stop the pinging manually here in
01:20Terminal by pressing Control+C. Now as you can see, it pinged that address 41 times, I
01:25had 41 packets transmitted, and in this case I got all 41 packets back resulting in a
01:300% packet loss, and that's almost always the case when you successfully ping a
01:33computer on your network.
01:35Now let me make up an address here that I know doesn't currently exist on my network.
01:38Now here's a tip: when you're in the Terminal window, you can use the up arrow key
01:41on your keyboard to call up the last command you used.
01:44So it can be a bit of a time saver when you're typing a lot of commands.
01:47In this case, I'll just delete 152 and change this to 205, which I know
01:51doesn't exist on my network.
01:52So now it's trying to send out the data again, but now I'm getting these
01:55Request timeout messages.
01:57Again, I'm going to press Control+C to stop this.
02:00So you can see it's alternating between ping: send to:
02:02Host is down, and Request timeout. And you can see 14 packets were sent, 0
02:06received, 100% packet loss, because there is no computer at that address.
02:10Now, in a real-world scenario where I know there is a computer at this address,
02:12I would have a network problem here, because I'm trying to ping the computer's
02:15address, and it's not coming back that it's seeing me. So that's how to ping in Terminal.
02:20Now, if you're not comfortable typing in Terminal -- we'll go ahead and quit there --
02:23there is an alternate way to ping computers in your network by, again, going to
02:26Application>Utilities. And in here you'll find utility called Network Utility. And
02:31this is the utility with several tools to help you check your network
02:34connectivity, and one of the tabs here is Ping, and all I have to do here is
02:37typing the IP address of the computer I want to ping.
02:41We also get the option here of sending unlimited pings, like we just saw in
02:45Terminal, or we can limit it to 10, or any other number. Maybe I'll say 4 pings,
02:49and I'll click Ping, and that looks just like it did in Terminal, only we sent
02:53four packets this time, and then it stopped. And I can see my stats here: 4 packets
02:57transmitted, 4 packets received, 0% packet loss.
03:00So you can see the results look pretty similar to what you saw in Terminal, but
03:03this is a bit more user-friendly.
03:05Now, pinging isn't just limited to your local network. There maybe times when
03:08you are having trouble getting to Web site, even though you know you have Internet access.
03:12One thing you can try is to type in the address here, or in Terminal. I'll just
03:15do it in here, in this case; google.com, for example.
03:19So notice that even though I pinged Google, it says PING google down here, what
03:23I'm seeing here is an IP address; 74.125. 115.105. This is Google's actual WAN IP
03:29address, or I should say one of them.
03:31Anytime you type a Web address into a browser, your ISP uses its DNS, or
03:36Dynamic Name Server information, to look up exactly at what IP address that Web site is located.
03:40Notice if I select this address, copy it, and then past it into my browser it
03:49takes me directly to Google.
03:50So that's Google's IP address right there.
03:53This can be useful if you find you're having trouble getting to a Web site, even
03:56though you know you have Internet access.
03:58I suggest looking up the IP addresses of a couple sites you normally visit, and
04:01saving them somewhere on your computer. Then if you ever can't get to the site
04:04through your browser, try pasting their IP addresses into the browser.
04:07If you can get through that way, you know there is a problem with your ISP's DNS
04:11server. If you can't get through that way, it's possible the actual site is down.
04:14So again, pinging can really help you narrow down where the problem might be.
04:17If you can ping other computers on your network successfully, you know your
04:20physical connections are all intact, and that the computers have their own IP
04:24addresses, so there is probably something going on in your settings if you can't share files.
04:27If you can't ping the other computer, there are some kind of break in the basic
04:30communications. A cable is pulled out, your router isn't distributing IP
04:34addresses, or something along those lines.
04:36So that's how to ping under Mac OS X. When you're done in here, you can just
04:39Quit Network Utility.
Collapse this transcript
Conclusion
Additional resources
00:00By now you should have a firm understanding of how to set up, manage, and
00:03maintain your small office network.
00:05You are probably also aware that this topic is immense, and you could go much
00:08further into learning about networking.
00:10If you are interested in exploring further into some of the topics covered in
00:13this course, or if you're looking for some tools, tips, and other resources for
00:16your network, here are some Web sites you can check out: broadbandreports.com.
00:21They are a great resource for reading reviews of Internet service providers
00:24in your area, so you can make an educated decision when choosing a broadband service.
00:27They also provide online tools for checking the speed of your service, and they
00:31have an enormous and active forum, where you can ask all levels of networking
00:34questions, and get responses from other users.
00:37I mentioned this one previously, but it's worth mentioning again:
00:40routerpasswords.com, which is a great resource for quickly finding the default
00:44username and passwords for all brands of routers.
00:47It's especially useful if you're trying to set up someone else's network, and
00:50you are not familiar with their brand of router.
00:52And practicallynetworked.com is a good source for in-depth reviews and
00:56information on specific brands of routers, switches, and other networking
00:59gear, and it is a great place to visit when you're not sure what device to buy
01:02for your particular setup.
01:03They also have some good troubleshooting articles and networking tutorials.
01:08And of course, you can usually find specific information online by Googling
01:11your particular issue or question.
01:13So there you have it.
01:14I hope you have enjoyed this course, and that you will be able to take what
01:17you've learned here, and put together a useful small office network.
01:20I am Garrick Chow. See you next time.
Collapse this transcript


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