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Frequently asked questions

Why is QuickTime 7 required to view some videos in the online library?

As of January 1, 2008, new videos are being published in a format (H.264) that requires QuickTime version 7.0 or higher. Previously, QuickTime 6 would have sufficed, although version 7.0.4 or higher has always been required to view movies with closed captioning. Download the latest version of QuickTime 7 here: apple.com/quicktime/download.
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