Frequently asked questions
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Attention Mac OS X 10.6 Snow Leopard Users
There is a known conflict with Safari running under Mac OS X Snow Leopard, which might cause problems when trying to view video content in the Online Training Library®. Please visit our online FAQ to view solutions for this issue.
Frequently asked questions
Can I change my shipment method?
Unfortunately, you can not change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.