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Using the iPhone during a call

From: iPhone and iPod touch iOS 5 Essential Training

Video: Using the iPhone during a call

Now, let's take a look at what you can do with an iPhone during a call. So, my phone is ringing now and I'll answer it. Whether you place the phone call or whether you answer to an incoming call, these are the six buttons you'll see during the call. Now, you'll only see these buttons if you're not holding the phone up to your ear. The iPhone has a built-in proximity sensor that detects when you're holding the phone up to your ear. The sensor is located above the earpiece speaker. Notice, if I hold my finger over that area the screen goes dark. This actually serves a number of purposes. First of all, they can be distracting to hold a brightly-lit screen to your face especially if you're in a dimly-lit room.

Using the iPhone during a call

Now, let's take a look at what you can do with an iPhone during a call. So, my phone is ringing now and I'll answer it. Whether you place the phone call or whether you answer to an incoming call, these are the six buttons you'll see during the call. Now, you'll only see these buttons if you're not holding the phone up to your ear. The iPhone has a built-in proximity sensor that detects when you're holding the phone up to your ear. The sensor is located above the earpiece speaker. Notice, if I hold my finger over that area the screen goes dark. This actually serves a number of purposes. First of all, they can be distracting to hold a brightly-lit screen to your face especially if you're in a dimly-lit room.

More importantly though, this also temporarily deactivates the screen's touch sensitivity, which prevents you from accidentally tapping buttons with your cheek, and of course, having the screen turned off, especially during long phone calls, conserves battery power. But the second you take the phone away from your head, the screen turns back on and you have instant access to your phone. Incidentally, the iPhone's ambient light sensor's also located around this area and it gauges the amount of light where you currently are and can adjust your screen's brightness to save power. You can adjust your screen's brightness settings in the Settings area and we'll look at this in a later chapter.

By the way, if you're looking to purchase a case for your iPhone, make sure it doesn't cover too much of the proximity sensor area where that it's not so thick that it keeps your ears a slight distance away from the earpiece. If your ear gets too far away from the phone the screen will reactivate, and some people have found that they accidentally bumped buttons like the speaker phone when they're using certain cases. Okay, so we're on a call; let's look at these buttons. The first one is the Mute button. Tap it once and the person on the other line won't be able to hear you, but you'll still be able to hear them. This is useful if you need to talk to someone in the room with you without the caller on the line hearing you.

I use this all the time when I'm on conference calls. I'll tap the Mute button while I'm listening in and I don't have to worry about people hearing me clear my throat or typing e-mails. Tap the Mute button again to turn it off. Similar to the Mute button is the Hold button. On the iPhone4 and later you get to the Hold button by holding down on the Mute button until it says hold. On the iPhone 3GS, the Hold button appears where the Facetime button on the 4 and 4S's, since the 3GS has no camera to support Facetime. So, when a call is not on hold neither you nor the person on the other line will be able to hear each other, unlike when a call is simply muted in which you can still hear the other caller but they can't hear you.

Again, maybe you're on a conference call, and someone comes into the room to talk to you. You can tap the Hold button so you're not trying to listen to the call and the person in the room with you at the same time. If you're on an iPhone 3GS or 4, tap Hold once to return to the call. If you're on a 4S, you have to double -tap the Hold button to turn it off. Next is the Keypad, which is for those times when you need to input touch tones during the call. For example, if you're calling a company's customer service line, you might hear something like touch 1 for technical support, touch 2 for sales, and so on. All you have to do is tap Keypad and touching the numbers will send the touch tones over the line.

You also have the option to end the call from here if you're done talking so you don't have to first hide the keypad to hang up. But if you're still on the call, tap Hide Keypad to return to the 6 in-call buttons. Next to Keypad is Speaker. This is how you turn on the speaker phone during the call. So, if you're on a conference call where you're mostly listening in, you might want to tap Speaker so you can place your phone down on your desk and still hear what people are saying. Remember that both the speaker and the microphone are along the bottom of the iPhone, so keep that in facing you when you have the phone sitting on your desk. Tap Speaker again to return the audio to your earpiece speaker or if you're using the iPhone's earbud headset, turning off Speaker will return the call's audio to your earbuds.

Now, one of the things to know about the speaker button is that it will change if you're using a Bluetooth headset to talk during your call. In that case, the button will be labeled Audio instead of Speaker and you'll be able to tap it to route your call between your Bluetooth headset and your speaker. We'll look more at this in the upcoming movie on using Bluetooth headsets. Below Speaker, we have Contacts. Tapping Contacts opens your address book so you can look up numbers and e-mail addresses, which can be useful if you need to give information to the person you're talking to. You can also make a second call from here if you need to talk to someone else during your current call or you need to set up a conference call.

We'll look more closely at conference calls in an upcoming movie. To return back to the in-call screen after you've opened Contacts, just tap the green area at the top of the screen. And the button on the bottom left is the Add Call button, which is for creating conference calls, and again we'll take a look at that topic in its own movie. Now, you're not limited to just using these 6 buttons during a call. You can press the Home button to go to your home screen and open other applications. For example, maybe you are planning a trip with the person on the other line and you want to check the weather for that weekend. Notice the green to return to call area remains at the top of the screen.

You may come across some apps that won't work while you're on a call but let's say the majority of them do. So, during a call you can check the weather, refer to your calendar or do any number of other things. Multitasking also works during a call. So you can just double-click the Home button to run other apps and again, just touch the green area at the top of the screen to return to the in-call screen. Other buttons you can press during your call include the Volume buttons, which adjust the volume of your call. Now, this depends on if you've set the Volume buttons to adjust the call volume in your settings. We looked at that option a little earlier. The only button you want to be careful with is the Sleep/Wake button.

Pressing that button ends the call; so unless you mean to hang-up, don't press it. Your screen will dim itself and eventually turn off if you don't touch anything, and tapping the screen once turns it back on but there is no way to manually put the screen to sleep during a call. Alright, so those are the many options that are available to you during a call with the exception on making a conference call and using the Facetime feature but again, we'll look at those topics in their own movies.

Show transcript

This video is part of

Image for iPhone and iPod touch iOS 5 Essential Training
iPhone and iPod touch iOS 5 Essential Training

123 video lessons · 19506 viewers

Garrick Chow
Author

 
Expand all | Collapse all
  1. 5m 3s
    1. Welcome
      1m 13s
    2. Upgrading to iOS 5
      3m 50s
  2. 42m 59s
    1. A tour around the iPhone and iPod touch
      6m 39s
    2. The Home screen and Home button
      2m 43s
    3. Organizing apps on the Home screen with folders
      1m 11s
    4. Running apps and multitasking
      3m 47s
    5. Choosing and controlling sounds
      3m 24s
    6. Learning finger gestures
      3m 35s
    7. Connecting to a Wi-Fi network
      2m 47s
    8. Using the Notification Center
      4m 13s
    9. Using Twitter
      3m 21s
    10. Charging the battery
      2m 54s
    11. Setting up an iTunes account
      3m 15s
    12. Printing from an iPhone using AirPrint
      2m 6s
    13. Displaying the iPhone screen on a TV
      3m 4s
  3. 14m 16s
    1. Understanding the keyless keyboard
      1m 57s
    2. Fixing typos and trusting autocorrect
      6m 11s
    3. Select, copy, paste, and undo
      3m 13s
    4. Hidden shortcuts
      1m 12s
    5. Syncing a Bluetooth keyboard
      1m 43s
  4. 32m 33s
    1. Getting the latest version of iTunes
      1m 44s
    2. Connecting your iPhone to a Mac or PC
      5m 10s
    3. Syncing music, movies, and ringtones
      6m 40s
    4. Syncing photos from a Mac
      4m 37s
    5. Syncing photos from a PC
      3m 30s
    6. Syncing contacts and calendars from a Mac
      2m 57s
    7. Syncing contacts and calendars from a PC
      2m 49s
    8. Backup options
      3m 15s
    9. Wireless syncing
      1m 51s
  5. 59m 55s
    1. Basic phone activities
      2m 40s
    2. Adding and managing Favorites
      2m 22s
    3. Accessing voicemail
      3m 39s
    4. Receiving calls
      2m 43s
    5. Using the iPhone during a call
      5m 17s
    6. Using FaceTime
      4m 28s
    7. Making conference calls
      2m 30s
    8. Adding recent calls to your contacts
      2m 37s
    9. Sharing contacts
      2m 34s
    10. Assigning specific photos and ringtones to contacts
      4m 31s
    11. Using the included headset
      2m 35s
    12. Connecting a Bluetooth headset
      4m 0s
    13. Forwarding your calls
      1m 43s
    14. Turning Call Waiting on and off
      1m 3s
    15. Turning Caller ID on and off
      1m 9s
    16. Creating custom ringtones with iTunes
      6m 16s
    17. Texting, MMS, and iMessage
      9m 48s
  6. 31m 5s
    1. Importing email accounts from a computer
      1m 55s
    2. Setting up Exchange, MobileMe, Gmail, Yahoo, or AOL email accounts
      3m 37s
    3. Setting up other email accounts
      2m 8s
    4. Keeping email synced with your computer
      4m 36s
    5. Composing email
      4m 4s
    6. Receiving and reading email
      6m 47s
    7. Searching your mailboxes
      2m 21s
    8. Setting email options
      5m 37s
  7. 26m 35s
    1. Web browsing with Safari
      7m 5s
    2. Saving bookmarks and viewing the History list
      5m 22s
    3. Saving images
      2m 34s
    4. Filling out forms and using autofill
      3m 48s
    5. Creating Web Clips
      2m 29s
    6. Using Reader and the Reading List
      1m 47s
    7. Internet tethering
      3m 30s
  8. 27m 9s
    1. Browsing your library
      2m 40s
    2. Playing and controlling music
      6m 30s
    3. Playing and controlling videos
      3m 23s
    4. Using the included earbud controls
      2m 55s
    5. Adjusting your iPod settings
      5m 13s
    6. Browsing and buying with the iTunes app
      3m 15s
    7. Using AirPlay to stream content wirelessly from an iPhone to an Apple TV or AirPort Express
      3m 13s
  9. 39m 12s
    1. Shooting still photos with your iPhone
      7m 32s
    2. Shooting better photos using HDR and grid lines
      2m 56s
    3. Viewing and editing still images
      7m 16s
    4. Customizing your wallpaper
      3m 20s
    5. Shooting video
      2m 53s
    6. Viewing and editing video
      2m 28s
    7. Taking screenshots
      1m 14s
    8. Sharing photos and video
      5m 8s
    9. Geotagging photos
      4m 26s
    10. Creating photo albums
      1m 59s
  10. 19m 7s
    1. Getting your location with Maps
      2m 32s
    2. Finding addresses and nearby businesses
      2m 42s
    3. Bookmarking locations
      2m 26s
    4. Getting directions
      5m 19s
    5. Showing traffic and alternate maps
      1m 46s
    6. Using Street View
      2m 11s
    7. Using the Compass app
      2m 11s
  11. 18m 9s
    1. Adding events to your calendar
      5m 14s
    2. Subscribing to calendars
      1m 45s
    3. Setting Time Zone support
      2m 8s
    4. Using the Clock app
      5m 27s
    5. Setting reminders
      3m 35s
  12. 6m 39s
    1. Using the Notes app
      2m 55s
    2. Using the Voice Memos app
      3m 44s
  13. 7m 38s
    1. Using the Stocks app
      2m 29s
    2. Using the Calculator app
      50s
    3. Using the YouTube app
      2m 54s
    4. Using the Weather app
      1m 25s
  14. 17m 13s
    1. Understanding the App Store
      4m 36s
    2. Browsing the App Store on the iPhone or iPod touch
      5m 24s
    3. Purchasing apps
      6m 35s
    4. Finding app settings
      38s
  15. 16m 1s
    1. Airplane mode
      1m 40s
    2. Wi-Fi
      3m 25s
    3. Brightness
      55s
    4. About
      2m 24s
    5. Usage
      3m 46s
    6. Date and time settings
      1m 10s
    7. Restrictions
      2m 41s
  16. 12m 24s
    1. Auto-lock
      1m 22s
    2. Passcode lock
      4m 37s
    3. Find My iPhone
      6m 25s
  17. 17m 22s
    1. Introducing Siri
      6m 8s
    2. Listening and responding to messages
      1m 36s
    3. Setting reminders
      2m 18s
    4. Dictating in apps
      1m 50s
    5. Voice control for non-iPhone 4S devices
      5m 30s
  18. 16m 0s
    1. Begin by restarting
      1m 2s
    2. Force-quitting apps
      35s
    3. Rebooting
      42s
    4. Resetting
      2m 15s
    5. Erasing and restoring
      4m 33s
    6. Checking for updates
      1m 39s
    7. Extending battery life
      5m 14s
  19. 29s
    1. Next steps
      29s

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