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Accessing voicemail

From: iPhone and iPod touch iOS 5 Essential Training

Video: Accessing voicemail

One of the big breakthroughs when the iPhone came out was Visual Voicemail, which lets you see a list of all your voicemail messages and then just tap the one you want to listen to. So, you don't have to navigate through a series of audio menus like you do with the voicemail systems on other phones. To hear a message, I suggest first turning on the speaker phone by tapping Speaker, unless you're at some place where you're concerned about other people hearing your voicemails. It's much easier to browse and listen to your voicemails over the iPhone's built-in speaker than it is to bring the phone to your ear. To listen to a voicemail, tap it once to select it and then tap it a second time to play it. (Male speaker: Hey Garrick. I just wanted you to catch up with you about our plans for Tuesday night.) (Male speaker: I've got the reservations all set and I think everything is ready.) While it's playing, you can tap it again to pause playback.

Accessing voicemail

One of the big breakthroughs when the iPhone came out was Visual Voicemail, which lets you see a list of all your voicemail messages and then just tap the one you want to listen to. So, you don't have to navigate through a series of audio menus like you do with the voicemail systems on other phones. To hear a message, I suggest first turning on the speaker phone by tapping Speaker, unless you're at some place where you're concerned about other people hearing your voicemails. It's much easier to browse and listen to your voicemails over the iPhone's built-in speaker than it is to bring the phone to your ear. To listen to a voicemail, tap it once to select it and then tap it a second time to play it. (Male speaker: Hey Garrick. I just wanted you to catch up with you about our plans for Tuesday night.) (Male speaker: I've got the reservations all set and I think everything is ready.) While it's playing, you can tap it again to pause playback.

If you have a message you've never listened to before, it will have a blue bullet next to it. To play one of those, just tap it once. (Male speaker 2: Hey Garrick, it's Henry Jones. You know, I just want to double-check the time that you need me to deliver that sheet rock to the house.) Tap it once more to pick up where you left off. (Male speaker 2: So if you could give me a call back at your earliest convenience, that'd be great.) And probably most importantly you can drag the progress bar to the right and left to quickly jump back and forth in the voicemail. This is perfect for those times when someone leaves a long-winded voicemail message but doesn't leave his callback number to the very end or for when you just didn't quite catch what your caller said.

With the iPhone you don't have to sit and listen through the entire message again. Just drag to the end of the message. But of course, since this is visual voicemail, you probably won't need to listen for the caller's callback number since you can simply tap the Call Back button to instantly call back the number of the person who left the voicemail. You'll find more details about the call by tapping the blue arrow next to the voicemail, as well as options for texting the caller back or for adding this caller to your contacts list. Back on the main Voicemail screen, you can also tap the Delete button to delete a selected message. Notice you don't get any kind of confirmation notice. The selected message just disappears.

If you tap Delete by accident, you can scroll down to Deleted Messages where you'll find your recently deleted voicemails. You can play deleted voicemails from here or select it and tap Undelete to put the message back in your Voicemail box. Deleted messages stay here for 30 days, so you have plenty of time to go back and retrieve them. Or if you really need to delete a message before then, tap Clear All to instantly remove the deleted voicemails in this list. Back on the main Voicemail screen, tap Greeting to record your voicemail message. This is what people will hear when they call your phone and you don't answer.

Now, the very first time you enter the screen you'll be prompted to create a pin number. This is the only time you'll need to do this and you won't have to enter any codes to get your voicemail after this point as your iPhone will handle that in the background. All you need to do here is to make sure you're in a quiet area and then tap the Record button to record your message. "This is Garrick. Please leave a message." Stop the recording and then tap the Play button to listen to it. (Recording: This is Garrick. Please leave a message.) If you're happy with the recording, you're all set. If you want to try again, hit the Record button and repeat your message.

Or if you want to bypass having to record your own custom greeting, just tap Default and your callers will instead hear the boilerplate message that the person at your number is unavailable and to leave a message. Lastly, I just mentioned that the first time you access your voicemail, you'll be asked to enter a pin number but then after that you wouldn't have to enter the number again because your iPhone would remember it for you. If you do ever need to change your voicemail password for some reason, you can find the option for doing so by going to Settings > Phone > Change Voicemail Password.

Here you'll be prompted to enter your current password and then you'll be able to create a new one, but most likely you'll never have to come in here. And that's how you work with Visual Voicemail on your iPhone.

Show transcript

This video is part of

Image for iPhone and iPod touch iOS 5 Essential Training
iPhone and iPod touch iOS 5 Essential Training

123 video lessons · 19582 viewers

Garrick Chow
Author

 
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  1. 5m 3s
    1. Welcome
      1m 13s
    2. Upgrading to iOS 5
      3m 50s
  2. 42m 59s
    1. A tour around the iPhone and iPod touch
      6m 39s
    2. The Home screen and Home button
      2m 43s
    3. Organizing apps on the Home screen with folders
      1m 11s
    4. Running apps and multitasking
      3m 47s
    5. Choosing and controlling sounds
      3m 24s
    6. Learning finger gestures
      3m 35s
    7. Connecting to a Wi-Fi network
      2m 47s
    8. Using the Notification Center
      4m 13s
    9. Using Twitter
      3m 21s
    10. Charging the battery
      2m 54s
    11. Setting up an iTunes account
      3m 15s
    12. Printing from an iPhone using AirPrint
      2m 6s
    13. Displaying the iPhone screen on a TV
      3m 4s
  3. 14m 16s
    1. Understanding the keyless keyboard
      1m 57s
    2. Fixing typos and trusting autocorrect
      6m 11s
    3. Select, copy, paste, and undo
      3m 13s
    4. Hidden shortcuts
      1m 12s
    5. Syncing a Bluetooth keyboard
      1m 43s
  4. 32m 33s
    1. Getting the latest version of iTunes
      1m 44s
    2. Connecting your iPhone to a Mac or PC
      5m 10s
    3. Syncing music, movies, and ringtones
      6m 40s
    4. Syncing photos from a Mac
      4m 37s
    5. Syncing photos from a PC
      3m 30s
    6. Syncing contacts and calendars from a Mac
      2m 57s
    7. Syncing contacts and calendars from a PC
      2m 49s
    8. Backup options
      3m 15s
    9. Wireless syncing
      1m 51s
  5. 59m 55s
    1. Basic phone activities
      2m 40s
    2. Adding and managing Favorites
      2m 22s
    3. Accessing voicemail
      3m 39s
    4. Receiving calls
      2m 43s
    5. Using the iPhone during a call
      5m 17s
    6. Using FaceTime
      4m 28s
    7. Making conference calls
      2m 30s
    8. Adding recent calls to your contacts
      2m 37s
    9. Sharing contacts
      2m 34s
    10. Assigning specific photos and ringtones to contacts
      4m 31s
    11. Using the included headset
      2m 35s
    12. Connecting a Bluetooth headset
      4m 0s
    13. Forwarding your calls
      1m 43s
    14. Turning Call Waiting on and off
      1m 3s
    15. Turning Caller ID on and off
      1m 9s
    16. Creating custom ringtones with iTunes
      6m 16s
    17. Texting, MMS, and iMessage
      9m 48s
  6. 31m 5s
    1. Importing email accounts from a computer
      1m 55s
    2. Setting up Exchange, MobileMe, Gmail, Yahoo, or AOL email accounts
      3m 37s
    3. Setting up other email accounts
      2m 8s
    4. Keeping email synced with your computer
      4m 36s
    5. Composing email
      4m 4s
    6. Receiving and reading email
      6m 47s
    7. Searching your mailboxes
      2m 21s
    8. Setting email options
      5m 37s
  7. 26m 35s
    1. Web browsing with Safari
      7m 5s
    2. Saving bookmarks and viewing the History list
      5m 22s
    3. Saving images
      2m 34s
    4. Filling out forms and using autofill
      3m 48s
    5. Creating Web Clips
      2m 29s
    6. Using Reader and the Reading List
      1m 47s
    7. Internet tethering
      3m 30s
  8. 27m 9s
    1. Browsing your library
      2m 40s
    2. Playing and controlling music
      6m 30s
    3. Playing and controlling videos
      3m 23s
    4. Using the included earbud controls
      2m 55s
    5. Adjusting your iPod settings
      5m 13s
    6. Browsing and buying with the iTunes app
      3m 15s
    7. Using AirPlay to stream content wirelessly from an iPhone to an Apple TV or AirPort Express
      3m 13s
  9. 39m 12s
    1. Shooting still photos with your iPhone
      7m 32s
    2. Shooting better photos using HDR and grid lines
      2m 56s
    3. Viewing and editing still images
      7m 16s
    4. Customizing your wallpaper
      3m 20s
    5. Shooting video
      2m 53s
    6. Viewing and editing video
      2m 28s
    7. Taking screenshots
      1m 14s
    8. Sharing photos and video
      5m 8s
    9. Geotagging photos
      4m 26s
    10. Creating photo albums
      1m 59s
  10. 19m 7s
    1. Getting your location with Maps
      2m 32s
    2. Finding addresses and nearby businesses
      2m 42s
    3. Bookmarking locations
      2m 26s
    4. Getting directions
      5m 19s
    5. Showing traffic and alternate maps
      1m 46s
    6. Using Street View
      2m 11s
    7. Using the Compass app
      2m 11s
  11. 18m 9s
    1. Adding events to your calendar
      5m 14s
    2. Subscribing to calendars
      1m 45s
    3. Setting Time Zone support
      2m 8s
    4. Using the Clock app
      5m 27s
    5. Setting reminders
      3m 35s
  12. 6m 39s
    1. Using the Notes app
      2m 55s
    2. Using the Voice Memos app
      3m 44s
  13. 7m 38s
    1. Using the Stocks app
      2m 29s
    2. Using the Calculator app
      50s
    3. Using the YouTube app
      2m 54s
    4. Using the Weather app
      1m 25s
  14. 17m 13s
    1. Understanding the App Store
      4m 36s
    2. Browsing the App Store on the iPhone or iPod touch
      5m 24s
    3. Purchasing apps
      6m 35s
    4. Finding app settings
      38s
  15. 16m 1s
    1. Airplane mode
      1m 40s
    2. Wi-Fi
      3m 25s
    3. Brightness
      55s
    4. About
      2m 24s
    5. Usage
      3m 46s
    6. Date and time settings
      1m 10s
    7. Restrictions
      2m 41s
  16. 12m 24s
    1. Auto-lock
      1m 22s
    2. Passcode lock
      4m 37s
    3. Find My iPhone
      6m 25s
  17. 17m 22s
    1. Introducing Siri
      6m 8s
    2. Listening and responding to messages
      1m 36s
    3. Setting reminders
      2m 18s
    4. Dictating in apps
      1m 50s
    5. Voice control for non-iPhone 4S devices
      5m 30s
  18. 16m 0s
    1. Begin by restarting
      1m 2s
    2. Force-quitting apps
      35s
    3. Rebooting
      42s
    4. Resetting
      2m 15s
    5. Erasing and restoring
      4m 33s
    6. Checking for updates
      1m 39s
    7. Extending battery life
      5m 14s
  19. 29s
    1. Next steps
      29s

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