iOS 7: iPhone and iPad Essential Training
Illustration by Neil Webb

Using the iPhone during a call


iOS 7: iPhone and iPad Essential Training

with Garrick Chow

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Video: Using the iPhone during a call

Now let's look at what you can do with an iPhone during a call. So my iPhone is ringing now, and I'll answer it. Whether you place the call or whether you answered an incoming call, these are the six buttons you'll see during the call. Now you'll only see these buttons if you're not holding the phone up to your ear. The iPhone has a built-in proximity sensor that detects when you're holding the phone up to your ear. The sensor is located next to the earpiece speaker. If I hold my finger over that area, notice the screen goes dark. This actually serves a number of purposes.
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  1. 4m 46s
    1. Welcome
      1m 6s
    2. What's new in iOS 7?
      3m 40s
  2. 55m 30s
    1. A tour of the device
      5m 59s
    2. The Lock and Home screens
      2m 39s
    3. Accessing and using Control Center
      4m 37s
    4. Choosing and controlling your sounds
      5m 24s
    5. Learning finger gestures
      4m 1s
    6. Connecting to Wi-Fi networks
      3m 31s
    7. Using the Notification Center
      5m 41s
    8. Twitter, Facebook, Flickr, and Vimeo integration
      4m 59s
    9. Setting up an Apple ID with your iOS device
      4m 21s
    10. Customizing your wallpaper
      4m 40s
    11. Multitasking
      2m 48s
    12. Sharing files with AirDrop
      2m 53s
    13. Enabling and using Touch ID
      3m 57s
  3. 20m 58s
    1. Understanding the keyless keyboard
      4m 24s
    2. Fixing typos and using autocorrection
      6m 39s
    3. Exploring Select, Cut, Copy, and Paste
      3m 3s
    4. Accessing hidden shortcuts
      1m 40s
    5. Syncing a Bluetooth keyboard
      1m 53s
    6. Adding international and emoji keyboards
      3m 19s
  4. 39m 52s
    1. Connecting your device to your Mac or PC
      5m 37s
    2. Syncing music, movies, and ringtones
      7m 30s
    3. Syncing photos from a Mac
      6m 5s
    4. Syncing photos from a PC
      3m 25s
    5. Syncing contacts and calendars from a Mac
      3m 54s
    6. Syncing contacts and calendars from a PC
      3m 13s
    7. Understanding your backup options
      3m 50s
    8. Using wireless syncing
      2m 24s
    9. Using iTunes Match
      3m 54s
  5. 56m 16s
    1. Basic phone activities
      3m 9s
    2. Adding and managing favorites
      3m 11s
    3. Accessing voicemail
      3m 12s
    4. Receiving calls
      5m 44s
    5. Blocking numbers
      2m 45s
    6. Using the iPhone during a call
      5m 10s
    7. Using FaceTime
      5m 50s
    8. Making conference calls
      3m 1s
    9. Adding recent calls to your contacts
      1m 35s
    10. Sharing contacts
      2m 51s
    11. Assigning photos and ringtones to specific contacts
      3m 34s
    12. Using the included headset
      2m 47s
    13. Using a Bluetooth headset
      3m 34s
    14. Texting and using iMessages
      9m 53s
  6. 39m 0s
    1. Importing email accounts from your computer
      1m 50s
    2. Setting up Exchange, iCloud, Gmail, Yahoo!, or AOL email accounts
      4m 20s
    3. Setting up other types of email accounts
      2m 30s
    4. Keeping your iOS device email synced with your computer
      4m 32s
    5. Composing email
      4m 47s
    6. Receiving and reading email
      9m 22s
    7. Assigning VIPs
      2m 44s
    8. Searching your mailboxes
      1m 51s
    9. Setting mail options
      7m 4s
  7. 33m 34s
    1. Web browsing with Safari
      8m 11s
    2. Saving bookmarks and viewing the History list
      6m 29s
    3. Saving images
      2m 28s
    4. Completing forms and using AutoFill
      4m 34s
    5. Using Reader and the Reading List
      2m 11s
    6. Getting some privacy
      1m 54s
    7. Using iCloud tabs
      3m 43s
    8. Using iCloud Keychain
      4m 4s
  8. 35m 41s
    1. Browsing your library
      3m 6s
    2. Playing and controlling music
      7m 17s
    3. Playing and controlling video
      2m 37s
    4. Using the included earbud controls
      3m 0s
    5. Playing and controlling iTunes Radio
      6m 7s
    6. Adjusting your Music settings
      6m 26s
    7. Browsing and buying with the iTunes app
      4m 8s
    8. Using AirPlay to stream content from your device to an Apple TV
      3m 0s
  9. 51m 12s
    1. Shooting still photos with your device
      6m 48s
    2. Shooting in HDR
      2m 7s
    3. Shooting panoramas
      2m 34s
    4. Viewing, organizing, and editing photos
      9m 45s
    5. Shooting video
      2m 47s
    6. Shooting slow motion (iPhone 5s)
      3m 23s
    7. Shooting in burst mode (iPhone 5s)
      1m 38s
    8. Viewing and editing video
      2m 33s
    9. Taking screenshots
      1m 23s
    10. Sharing photos and video
      6m 27s
    11. Creating albums
      2m 57s
    12. Syncing your photos with a photo stream
      4m 9s
    13. Creating a shared photo stream
      4m 41s
  10. 22m 39s
    1. Getting your location with Maps
      3m 57s
    2. Finding addresses and nearby businesses
      3m 37s
    3. Bookmarking locations
      3m 12s
    4. Getting directions
      4m 15s
    5. Showing traffic and alternative maps
      2m 48s
    6. Using 3D and Flyover views
      2m 34s
    7. Using the Compass app
      2m 16s
  11. 28m 17s
    1. Adding events to your calendar
      10m 55s
    2. Subscribing to calendars
      2m 34s
    3. Setting Time Zone Support
      2m 21s
    4. Using the Clock app
      7m 4s
    5. Setting reminders
      5m 23s
  12. 6m 11s
    1. Using the Notes app
      3m 4s
    2. Using the Voice Memos app
      3m 7s
  13. 11m 48s
    1. Passbook
      6m 6s
    2. Stocks
      2m 32s
    3. Calculator
    4. Weather
      2m 20s
  14. 20m 51s
    1. Browsing the App Store through iTunes
      6m 3s
    2. Browsing the App Store on your iOS device
      6m 15s
    3. Purchasing apps
      7m 24s
    4. Finding app settings
      1m 9s
  15. 25m 38s
    1. Airplane mode
      2m 25s
    2. Wi-Fi
      3m 2s
    3. Do Not Disturb
      4m 7s
    4. The About section
      2m 27s
    5. Usage
      4m 10s
    6. Date & Time settings
      1m 25s
    7. Restrictions
      3m 21s
    8. Privacy
      4m 41s
  16. 14m 28s
    1. Using Auto-Lock
      1m 22s
    2. Using Passcode Lock
      6m 1s
    3. Using Find My iPhone and Activation Lock
      7m 5s
  17. 17m 52s
    1. Introducing Siri
      9m 26s
    2. Listening and responding to messages
      4m 1s
    3. Setting reminders
      2m 51s
    4. Dictating in apps
      1m 34s
  18. 16m 33s
    1. Begin by restarting
      1m 6s
    2. Force-quitting apps
      1m 3s
    3. Rebooting
    4. Resetting
      1m 47s
    5. Erasing and restoring
      4m 32s
    6. Checking for updates
      1m 41s
    7. Optimizing battery life
      5m 41s
  19. 32s
    1. Goodbye

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Watch the Online Video Course iOS 7: iPhone and iPad Essential Training
8h 21m Appropriate for all Nov 22, 2013

Viewers: in countries Watching now:

Get the most out of your new iPhone or iPad. In this course, Garrick Chow provides in-depth instruction on all aspects of the Apple iPhone and iPad: making and receiving calls, emailing, browsing the web, managing your time, getting around town, taking notes, shooting photos, and listening to music. Plus, learn how to install any one of the thousands of apps from the App Store and extend the functionality of your device. Garrick devotes time to the new features in iOS 7, including iCloud Keychain, Control Center, AirDrop, and new Photos organization. The course also includes hands-on demonstrations of how to accurately type and efficiently use finger gestures, and includes tips for setting up the iPhone and iPad so they behave as expected. We also include an extensive section on troubleshooting help when the occasional glitches happen.

Topics include:
  • What's new in iOS 7?
  • Accessing Control Center
  • Setting up an Apple ID
  • Learning finger gestures
  • Selecting, cutting, copying, and pasting text
  • Syncing music, movies, photos, contacts, and calendars with your computer
  • Making and receiving phone calls
  • Setting up email
  • Surfing the web with Safari
  • Playing music
  • Shooting photos and video
  • Finding directions with Maps
  • Setting up events, reminders, and alarms
  • Using Siri to voice control your device
iOS iPad iPhone
Garrick Chow

Using the iPhone during a call

Now let's look at what you can do with an iPhone during a call. So my iPhone is ringing now, and I'll answer it. Whether you place the call or whether you answered an incoming call, these are the six buttons you'll see during the call. Now you'll only see these buttons if you're not holding the phone up to your ear. The iPhone has a built-in proximity sensor that detects when you're holding the phone up to your ear. The sensor is located next to the earpiece speaker. If I hold my finger over that area, notice the screen goes dark. This actually serves a number of purposes. First of all, it can be distracting to hold a brightly lit screen to your face, especially if you're in a dimly lit room.

More importantly though, this also temporarily deactivates the screens touch sensitivity, which prevents you from accidently tapping buttons with your cheek. And of course having the screen turned off, especially during longer phone calls, conserves battery power. But the second you take the phone away from your head, the screen turns back on, and you have instant access to your phone. Incidentally the iPhone's ambient light sensor is also located around this area, and it gauges the amount of light where you currently are and can adjust your screen's brightness to save power. You can adjust the screen's brightness settings from control center, by swiping up from the bottom of the screen, as we saw earlier.

Alright so, we're on a call. Let's look at these buttons. The first one in the upper left is the Mute button. Tap it once and the person on the other end won't be able to hear you, but you'll still be able to hear them. This is useful if you need to talk to someone in the room with you without the caller on the line hearing you. I use this all the time when I'm on conference calls. I'll tap the mute button while I'm listening in and I don't have to worry about people hearing me clear my throat or typing emails. Tap the Mute button again to turn it off. The Mute button also acts as the Hold button when you press and hold it. So when a call is on hold, neither you nor the person on the other line will be able to hear each other.

Unlike when a call is simply muted, in which you can still hear the other caller, but they can't hear you. To take the call off hold, just tap it again. Next is the keypad, which is for those times when you need to input touch tones during the call. For example, if you're calling a company's customer service line, you might hear something like, touch one for technical support, touch two for sales and so on. All you have to do is tap Key Pad and touching numbers will send the touch tones over the line. You also have the option to end the call from here if you're done talking so you don't have to first hide the keypad to hang up. But if you're still on your call tap Hide to return to the six in-call buttons.

Next to Keypad is Speaker. This is how you turn on the speaker phone during a call. So, if you're on a conference call where you're mostly listening in, you might want to tap speaker, so you can place your phone down on your desk and still hear what people are saying. Remember that both the speaker and the microphone are along the bottom of the iPhone, so keep that end facing you when you have your phone sitting on your desk. Tap Speaker again to return the audio to the earpiece speaker. Or, if you're using the iPhone's earbud headset, turning off Speaker will return the call's audio to your earbuds. Now, one other thing to know about the Speaker button is that it will change whenever you're using a bluetooth headset to talk during your call.

In that case, the button will be labeled audio source instead of speaker, and you'll be able to tap it throughout your call, between your bluetooth headset and your speaker. We'll look more at this in the upcoming movie on using a bluetooth headset. Below Speaker we have Contacts. Tapping Contacts opens your address book, so you can look up numbers and email addresses, which can be useful if you need to give information to the person you're talking to. You can also make a second call from here, if you need to talk to someone else during your current call, or set up a conference call. We'll look more closely at conference calls in an upcoming movie. To return back to the in call screen after you've opened Contacts, just tap the green area at the top of the screen.

Next to the that is the FaceTime button, which lets you turn your call into a video call, when you're talking to someone who's also using an iOS device. We'll get to that in its own movie as well. And the button on the bottom left is the Add Call button, which is for creating conference calls. And we'll also take a look at that topic in its own movie. Now, you're not limited to just using the six buttons during a call. You can press the Home button to go to your Home screen and open other applications. For example, maybe you're planning a trip with the person on the other end and you want to check the weather for the weekend. Notice the green Touch to Return to Call area remains at the top of the screen.

You may come across some apps that won't work when you are on a call, but I'd say the majority them do. So during your call you can check the weather, refer to your calendar and do any number of other things. Multi-tasking also works during the call so you can just double click the Home button to run other apps. And again just touch the green area to the top of the screen to return to the in call screen. Other buttons you can press during your call include the Volume buttons which adjust the volume of your call. So, if you are having trouble hearing the person on the other end, you can turn the volume up. Or if they are too loud, turn the volume down. The only button you want to be careful with is the Sleep/Wake button.

Pressing that button ends the call. So unless you mean to hangup, don't press it. The screen will dim itself and eventually turn off if you don't touch anything during the call. And then tapping the screen will turn it back on. But there is no way to manually put the screen to sleep during a call. So again I'm going to press the Sleep/Wake button right now. And notice that ends the call. So those are the many options that are available to you during a call, with the exception of making a conference call and using the FaceTime feature. But again we'll look at those topics in their own movies.

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