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Receiving and reading email


iOS 7: iPhone and iPad Essential Training

with Garrick Chow

Video: Receiving and reading email

Now let's talk about how the iPhone, iPad, and iPod Touch check for new email and what you can do with the emails you receive. Depending on the type of email account you have, either your messages show up on your devices as soon as they arrive on your email server, or your device is set to check for new messages at a set duration of time. Email systems such as Microsoft Exchange, Yahoo Mail and iCloud support what is known as push mail. Instead of waiting for your phone to check if new messages are on the server, the server pushes the new message to your phone so that they show up almost immediately after the person sending you the email hits the send key on his or her computer.
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  1. 4m 46s
    1. Welcome
      1m 6s
    2. What's new in iOS 7?
      3m 40s
  2. 55m 30s
    1. A tour of the device
      5m 59s
    2. The Lock and Home screens
      2m 39s
    3. Accessing and using Control Center
      4m 37s
    4. Choosing and controlling your sounds
      5m 24s
    5. Learning finger gestures
      4m 1s
    6. Connecting to Wi-Fi networks
      3m 31s
    7. Using the Notification Center
      5m 41s
    8. Twitter, Facebook, Flickr, and Vimeo integration
      4m 59s
    9. Setting up an Apple ID with your iOS device
      4m 21s
    10. Customizing your wallpaper
      4m 40s
    11. Multitasking
      2m 48s
    12. Sharing files with AirDrop
      2m 53s
    13. Enabling and using Touch ID
      3m 57s
  3. 20m 58s
    1. Understanding the keyless keyboard
      4m 24s
    2. Fixing typos and using autocorrection
      6m 39s
    3. Exploring Select, Cut, Copy, and Paste
      3m 3s
    4. Accessing hidden shortcuts
      1m 40s
    5. Syncing a Bluetooth keyboard
      1m 53s
    6. Adding international and emoji keyboards
      3m 19s
  4. 39m 52s
    1. Connecting your device to your Mac or PC
      5m 37s
    2. Syncing music, movies, and ringtones
      7m 30s
    3. Syncing photos from a Mac
      6m 5s
    4. Syncing photos from a PC
      3m 25s
    5. Syncing contacts and calendars from a Mac
      3m 54s
    6. Syncing contacts and calendars from a PC
      3m 13s
    7. Understanding your backup options
      3m 50s
    8. Using wireless syncing
      2m 24s
    9. Using iTunes Match
      3m 54s
  5. 56m 16s
    1. Basic phone activities
      3m 9s
    2. Adding and managing favorites
      3m 11s
    3. Accessing voicemail
      3m 12s
    4. Receiving calls
      5m 44s
    5. Blocking numbers
      2m 45s
    6. Using the iPhone during a call
      5m 10s
    7. Using FaceTime
      5m 50s
    8. Making conference calls
      3m 1s
    9. Adding recent calls to your contacts
      1m 35s
    10. Sharing contacts
      2m 51s
    11. Assigning photos and ringtones to specific contacts
      3m 34s
    12. Using the included headset
      2m 47s
    13. Using a Bluetooth headset
      3m 34s
    14. Texting and using iMessages
      9m 53s
  6. 39m 0s
    1. Importing email accounts from your computer
      1m 50s
    2. Setting up Exchange, iCloud, Gmail, Yahoo!, or AOL email accounts
      4m 20s
    3. Setting up other types of email accounts
      2m 30s
    4. Keeping your iOS device email synced with your computer
      4m 32s
    5. Composing email
      4m 47s
    6. Receiving and reading email
      9m 22s
    7. Assigning VIPs
      2m 44s
    8. Searching your mailboxes
      1m 51s
    9. Setting mail options
      7m 4s
  7. 33m 34s
    1. Web browsing with Safari
      8m 11s
    2. Saving bookmarks and viewing the History list
      6m 29s
    3. Saving images
      2m 28s
    4. Completing forms and using AutoFill
      4m 34s
    5. Using Reader and the Reading List
      2m 11s
    6. Getting some privacy
      1m 54s
    7. Using iCloud tabs
      3m 43s
    8. Using iCloud Keychain
      4m 4s
  8. 35m 41s
    1. Browsing your library
      3m 6s
    2. Playing and controlling music
      7m 17s
    3. Playing and controlling video
      2m 37s
    4. Using the included earbud controls
      3m 0s
    5. Playing and controlling iTunes Radio
      6m 7s
    6. Adjusting your Music settings
      6m 26s
    7. Browsing and buying with the iTunes app
      4m 8s
    8. Using AirPlay to stream content from your device to an Apple TV
      3m 0s
  9. 51m 12s
    1. Shooting still photos with your device
      6m 48s
    2. Shooting in HDR
      2m 7s
    3. Shooting panoramas
      2m 34s
    4. Viewing, organizing, and editing photos
      9m 45s
    5. Shooting video
      2m 47s
    6. Shooting slow motion (iPhone 5s)
      3m 23s
    7. Shooting in burst mode (iPhone 5s)
      1m 38s
    8. Viewing and editing video
      2m 33s
    9. Taking screenshots
      1m 23s
    10. Sharing photos and video
      6m 27s
    11. Creating albums
      2m 57s
    12. Syncing your photos with a photo stream
      4m 9s
    13. Creating a shared photo stream
      4m 41s
  10. 22m 39s
    1. Getting your location with Maps
      3m 57s
    2. Finding addresses and nearby businesses
      3m 37s
    3. Bookmarking locations
      3m 12s
    4. Getting directions
      4m 15s
    5. Showing traffic and alternative maps
      2m 48s
    6. Using 3D and Flyover views
      2m 34s
    7. Using the Compass app
      2m 16s
  11. 28m 17s
    1. Adding events to your calendar
      10m 55s
    2. Subscribing to calendars
      2m 34s
    3. Setting Time Zone Support
      2m 21s
    4. Using the Clock app
      7m 4s
    5. Setting reminders
      5m 23s
  12. 6m 11s
    1. Using the Notes app
      3m 4s
    2. Using the Voice Memos app
      3m 7s
  13. 11m 48s
    1. Passbook
      6m 6s
    2. Stocks
      2m 32s
    3. Calculator
    4. Weather
      2m 20s
  14. 20m 51s
    1. Browsing the App Store through iTunes
      6m 3s
    2. Browsing the App Store on your iOS device
      6m 15s
    3. Purchasing apps
      7m 24s
    4. Finding app settings
      1m 9s
  15. 25m 38s
    1. Airplane mode
      2m 25s
    2. Wi-Fi
      3m 2s
    3. Do Not Disturb
      4m 7s
    4. The About section
      2m 27s
    5. Usage
      4m 10s
    6. Date & Time settings
      1m 25s
    7. Restrictions
      3m 21s
    8. Privacy
      4m 41s
  16. 14m 28s
    1. Using Auto-Lock
      1m 22s
    2. Using Passcode Lock
      6m 1s
    3. Using Find My iPhone and Activation Lock
      7m 5s
  17. 17m 52s
    1. Introducing Siri
      9m 26s
    2. Listening and responding to messages
      4m 1s
    3. Setting reminders
      2m 51s
    4. Dictating in apps
      1m 34s
  18. 16m 33s
    1. Begin by restarting
      1m 6s
    2. Force-quitting apps
      1m 3s
    3. Rebooting
    4. Resetting
      1m 47s
    5. Erasing and restoring
      4m 32s
    6. Checking for updates
      1m 41s
    7. Optimizing battery life
      5m 41s
  19. 32s
    1. Goodbye

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Watch the Online Video Course iOS 7: iPhone and iPad Essential Training
8h 21m Appropriate for all Nov 22, 2013

Viewers: in countries Watching now:

Get the most out of your new iPhone or iPad. In this course, Garrick Chow provides in-depth instruction on all aspects of the Apple iPhone and iPad: making and receiving calls, emailing, browsing the web, managing your time, getting around town, taking notes, shooting photos, and listening to music. Plus, learn how to install any one of the thousands of apps from the App Store and extend the functionality of your device. Garrick devotes time to the new features in iOS 7, including iCloud Keychain, Control Center, AirDrop, and new Photos organization. The course also includes hands-on demonstrations of how to accurately type and efficiently use finger gestures, and includes tips for setting up the iPhone and iPad so they behave as expected. We also include an extensive section on troubleshooting help when the occasional glitches happen.

Topics include:
  • What's new in iOS 7?
  • Accessing Control Center
  • Setting up an Apple ID
  • Learning finger gestures
  • Selecting, cutting, copying, and pasting text
  • Syncing music, movies, photos, contacts, and calendars with your computer
  • Making and receiving phone calls
  • Setting up email
  • Surfing the web with Safari
  • Playing music
  • Shooting photos and video
  • Finding directions with Maps
  • Setting up events, reminders, and alarms
  • Using Siri to voice control your device
iOS iPad iPhone
Garrick Chow

Receiving and reading email

Now let's talk about how the iPhone, iPad, and iPod Touch check for new email and what you can do with the emails you receive. Depending on the type of email account you have, either your messages show up on your devices as soon as they arrive on your email server, or your device is set to check for new messages at a set duration of time. Email systems such as Microsoft Exchange, Yahoo Mail and iCloud support what is known as push mail. Instead of waiting for your phone to check if new messages are on the server, the server pushes the new message to your phone so that they show up almost immediately after the person sending you the email hits the send key on his or her computer.

Barring of course any network traffic that may be clogging things up. Now this does depend on how you have certain options set. Let's go into Settings > Mail, Contacts, Calendars, and in here I'll tap Fetch New Data. And here's where you find the On/Off switch for Push. I only have one account here that supports push, which is my iCloud account. If I tap it, you can see I have the options of Push, Fetch, and Manual. But if I go back and select say, my Gmail account, I only have Fetch and Manual available. If you don't have any email accounts that support Push, you should just turn the main Push switch to off.

Because having Push on does tax your battery more than having Push off. So even if you do have push email accounts, you might occasionally want to turn Push off as a battery conservation step. When Push is off, or if your email account doesn't support Push, Mail checks for new messages on your server based on the settings selected under Fetch. So you can choose every 15, 30 or 60 minutes. Notice, it says here that checking for new mail less frequently will also conserve battery life. Now if you select manually, your device won't check for new mail until you open the mail application.

But again you can assign different Fetch settings to individual accounts. So for instance, if you want to make sure your work email gets to you immediately, you can set it to Push but leave your personal email address set to Fetch, even if it does support Push. Okay, so those are ways mail checks for new messages. Let's take a look at what you can do with the messages you receive. Let's leave Settings and open Mail. Again the act of opening Mail makes it connect to your email servers to check if any new messages have arrived. You can also drag the screen down and release it at any time to make it check for new messages manually.

So if you're eagerly awaiting a message from someone, you can sit there pulling down on the screen, to make Mail check your inboxes. And this works from any specific mailbox screens too, not just here on the main mailbox screen. So I could go into one of my other accounts, and pull down to make mail check for new messages. But here on the main mailbox page, you can see a list of all your Inboxes. This lets you quickly scan all of your mail accounts and see how many new messages are in each one. The number of new messages will appear next to each inbox here on the screen. I don't have any new messages right now, so I don't see any numbers.

Now you could tap each individual inbox to see just the messages in it. But by reading your email that way, you have to keep returning back to the main mailboxes screen to access your other email inboxes. A sometimes more convenient alternative is to tap All Inboxes, and that lists the contents of all of your account inboxes in chronological order, so you can read all of your incoming email regardless of which of your accounts it was sent to. Let's go back to the main mailboxes screen for a moment. Now under the inboxes section here is Accounts, and it's here where you can access your various account folders in full.

So if I tap say, iCloud, I can access all the folders associated with this account and not just my inbox. So if you need to access your other folders, this is how you can get to them. Let's go back to the main mail screen again. New to iOS 7, this main mailboxes screen can now be customized to display additional or fewer mailboxes. Tap Edit to reveal these options. So in addition to displaying the inboxes for your accounts as well as the VIP and flagged inboxes, which I'll be discussing later, you can also choose inboxes to display, say, all of your unread messages or all messages that have attachments or all of your sent messages and so on.

You can even tap add mailbox to add a specific mailbox from one of your accounts to the list. So, for example, if I wanted quick access to the Drafts folder in my iCloud account, I could check to select it, and that'll be displayed on the main mailboxes page. I'm just going to uncheck that and cancel out of here. I'm just going to undo these boxes that I've added for now. Just leave everything the way it is by default. But this is really a great new customization feature of the mail app. I'll tap Done. Now let's take a look at some specifics of reading your messages. I'll go into one of my email inboxes.

And again, I can browse through my messages by scrolling though. I only have the two in here, though. But to read any message in full, I just select it. Now mail can be read in both portrait and landscape mode. I prefer to read my mail in Portrait mode most of the time. But also remember that you can turn on Orientation lock if need, by by swiping up to open Control Center and then tapping the Orientation lock button. This can be convenient if you like to read your email while lying on your side in bed. That way your messages won't be rotating along with your phone's orientation. But if you're sitting or standing up, it's nice to be able to rotate your device to landscape to make the text bigger.

I'll leave Orientation lock off for now. Now, while in mail, you can use the standard finger gestures. You can swipe up and down to scroll. You can pinch out to zoom in. Double tap the text to go back to standard size. And you can reply to or forward email by tapping this curved arrow button at the bottom of the screen. And we'll look at those options a little bit later in this chapter. Incidentally, if you want to quote a line of text in your reply, you can double tap a word to make a selection, adjust your selection and then when you tap reply, only the selected text will be quoted in your reply. Which is pretty much how this works in a regular email program on your computer.

I'll just cancel this for now. Now if on your computer or your through your email host website you've created folders to store your messages, you can tap the folder button to move the message you're reading to one of those folders. Now you can't create folders on your iOS device, so these have to be created on your computer beforehand. I'll just cancel for now. You can also delete messages by tapping the Trash button. Now, if you tap Trash accidentally, a quick way to undo this is to just give your device a shake. That gives me the Undo menu and I can tap Undo to bring the message back to my inbox. Alternately, if you trash your message or you don't undo it right away, you can navigate out to your account's list of folders that we looked at earlier.

Tap Trash to find your message, and then select the message and use the folder button to move the file back into your inbox, or any other folder of your choice. So now if I go back and look at that inbox, you can see the message has returned. Let's go to another inbox. Now if you want to delete or move a bunch of messages all at once, tap the Edit button, and then tap each message you want to delete or move. Then tap either move to move those all to a folder at once, or tap the Trash button to delete all those messages. Now if a message you received contains any links to webpages like this one does, you can just tap that link and that opens Safari and takes me to the website.

Let's go back to Mail. Similarly, if the message contains an address or a phone number, Mail will recognize them as such and you'll be able to tap, say, the address, which will display the address in the Maps app. Or you can have the phone number to immediately call that number. And if the email contains any multimedia attachments such as video or audio files, you can tap those attachments to play them. And if the email contains a photo that you would like to save. Just hold your finger down on the image, and after a second you'll see buttons to either save the image, which places a copy of the image into your photo library, or copy, which let's you copy the image so you can paste it into another email message or an MMS text message or some other text application.

I'll just cancel. Now when you read an email, it gets marked as a read message, and the blue dot next to it in your email list is removed. Occasionally, you might want to remind yourself to read a message more closely at a later time. Now you might have created a folder for important messages that you could move it to, but one way I like to remind myself to get back to a message soon, is to tap this flag icon and then choose Mark as Unread. And you can see that places this blue dot back next to the message. And it also counts that message among the number of unread emails on the mail icon, making it very obvious to me that I need to go back into my inbox and read my messages.

Now depending on whether your email system supports it or not, you may also see a Flag button when you tap the Flag icon. That's just another way you can mark a message to get back to it later. You can see that puts a little orange dot next to the icon, and the meaning of this dot is entirely up to you. It can be used to indicate to yourself that you've read the email but that you need to reply to it soon, or you can use it as a reminder to file it away in its own folder. Again, its entirely up to you. Notice that message now appears in the flagged folder here on the main mailbox screen as well. If you want to unflag the email, just tap the Flag button again and choose Unflag.

Also if you slide your finger across to the left on a message in a mail box, you get the Delete button to quickly delete it from here, but you also get the More button. And that gives you a bunch of the options we just looked at, but they're all conveniently located here and you don't actually have to open the message to preform these actions. Okay, so those are some of the options you have available for receiving and reading email on your iOS device.

There are currently no FAQs about iOS 7: iPhone and iPad Essential Training.

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