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Receiving calls

From: iOS 7: iPhone and iPad Essential Training

Video: Receiving calls

In this movie, we're going to exam the options you If you're already using your phone, say I'm checking the weather, and a And when I'm done, I can tap End Call again, Now if you're listening to music, or watching a But you can still send incoming calls to voice mail regardless of whether And this time, when a call comes in, I'll double Now, when I wake my phone, I see a voice mail is waiting for me.

Receiving calls

In this movie, we're going to exam the options you have when you receive an incoming call on your iPhone. Let's take a look at a couple of scenarios. First, let's see what happens when the phone is on but in locked mode. So, my phone is currently but locked. A call comes in and the number or the caller id name of the person calling appears at the top of the screen. And I see the slide to answer bar appear with two buttons above it To answer this call I just slide across to answer the phone. At this point I put the phone to my ear and I can start talking.

And when I'm done, I tap End Call. If you're already using your phone, say I'm checking the weather, and a call comes in this time I get two buttons instead of the slider bar. I can either decline the call, which will send the caller to my voice mail, or I can tap Answer to answer the phone and start talking. And when I'm done, I can tap End Call again, and I'm taken back into the app I was using. Now if you're listening to music, or watching a video when a call comes in, you'll hear the audio quickly fade out, right before your phone starts ringing. After you hang up, the music will fade back in, right where you left off.

So, we just saw that when you're using the iPhone when a call comes in you get the choice to either answer the call or decline it and send your caller to voice mail. But when a call comes in while the phone is asleep, you'll only see that slide to answer bar appear. But you can still send incoming calls to voice mail regardless of whether the phone is awake or asleep by quickly double clicking the Sleep Wake button at the top of the phone. So, for example, I'll lock my phone again. And this time, when a call comes in, I'll double click the Sleep Wake button at the top of the phone. Now, when I wake my phone, I see a voice mail is waiting for me. I'm just going to slide down lock for now. And, once I unlock my phone, I'll see a small number on the phone icon indicating how many messages are in the phone app waiting for me.

The phone app counts missed calls and voice mail messages as individual alerts. Once you open it and view your missed calls and check your voice mails, that number will disappear. I'll just delete that one for now. And you can see the badge icon on the phone app has now disappeared. Now one potential downside of tapping the Decline button or double clicking the Sleep button to send your callers to voice mail Is that, if they heard the phone ring once or twice, they'll know that you deliberately pawned them off on your voice mail system. One solution is to let your phone keep ringing until the voice mail kicks in, which is approximately 20 seconds. Of course, this means your phone will continue to ring this entire time.

You can, of course, switch the silencer switch to silent but if you have vibrate turned on, your phone will still vibrate until the call is picked up by voice mail. An alternate option is to simply click the Sleep button or either of the Volume buttons once. This allows the phone to keep ringing, in the sense that you still have what remains of the 20 seconds to answer the phone call, but it won't make any other sounds at this time, and voice mail will still pick up if you don't answer. Okay, so now my phone is ringing again, but this time I'm just going to tap the Sleep Wake button once and the ringtone is stopped. Notice I can still chose to decline or answer at this point, but if I just leave my phone alone, it will kick over to voice mail, after about 20 seconds.

So, now the Call screen is gone away and the phone app as a one, indicating I have a one missed call. If my caller leaves a voice mail, that'll change to a two. Now, there are two more ways to handle incoming calls when you can't answer at the moment. Both are available whether your phone is locked or unlocked at the time when the call comes in. I'll lock the phone for this example. So when a call comes in, you'll see two buttons, Remind Me and Message. Tapping Remind Me sends the call to voice mail, and gives you two options. You can either be reminded to call this person back in one hour, or when you leave your current area.

I'll choose one hour. Now when I tapped one hour, you briefly saw that reminder notification appear on the screen before my phone locked again. Now when I unlock my phone I don't see that notification. But I'll slide to unlock, and I can pull down the notification center from the top of the screen, and here under the Today section I see that reminder to return that call. If I tap that reminder, that opens my Reminders app. Now just mark that as completed by tapping it. Now the other remind me option we just saw was called When I Leave, and that's pretty cool too. When you select that option, your iPhone will remind you to call the person back as soon as you take your iPhone away from the location or address you're currently at.

For example, maybe you're at a movie when a call comes in. You can tap Remind Me Later and then When I Leave. Your iPhone will use it's GPS location capabilities to know when you leave the theater and an alert will pop up on your screen to call the person back. Let's take a look at that other option now. Sometimes you're may get a call that you can't answer but you want to let the caller know that you see that he or she has called. When a call comes in, tap Message. This allows you to send a sort, preset text message back to the caller. Three presets are available. I'll call you later, I'm on my way, and what's up? You can just tap the one that's most appropriate or tap Custom to type in your own message.

And then tap Send. And if I go to my messages app, I can see the message I sent. Now, you can change any of the three default reply messages by going to Settings > Phone > Respond With Text. Here, tap the message you want to change and type in your own. You might want to do this if you often get calls while you're in the middle of a common activity. For example, I can change I'll call you later to I'm on a shoot. That way I won't have to type it out each time I get a call while I'm on a shoot. Note that each three of these messages will always be preceded with, can't talk right now, so you never have to type that part in yourself.

So those are the options available to you when a call comes in. In an upcoming movie, we'll look at what you can do during a call you actually decide to answer.

Show transcript

This video is part of

Image for iOS 7: iPhone and iPad Essential Training
iOS 7: iPhone and iPad Essential Training

127 video lessons · 20428 viewers

Garrick Chow
Author

 
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  1. 4m 46s
    1. Welcome
      1m 6s
    2. What's new in iOS 7?
      3m 40s
  2. 55m 0s
    1. A tour of the device
      5m 29s
    2. The Lock and Home screens
      2m 39s
    3. Accessing and using Control Center
      4m 37s
    4. Choosing and controlling your sounds
      5m 24s
    5. Learning finger gestures
      4m 1s
    6. Connecting to Wi-Fi networks
      3m 31s
    7. Using the Notification Center
      5m 41s
    8. Twitter, Facebook, Flickr, and Vimeo integration
      4m 59s
    9. Setting up an Apple ID with your iOS device
      4m 21s
    10. Customizing your wallpaper
      4m 40s
    11. Multitasking
      2m 48s
    12. Sharing files with AirDrop
      2m 53s
    13. Enabling and using Touch ID
      3m 57s
  3. 20m 58s
    1. Understanding the keyless keyboard
      4m 24s
    2. Fixing typos and using autocorrection
      6m 39s
    3. Exploring Select, Cut, Copy, and Paste
      3m 3s
    4. Accessing hidden shortcuts
      1m 40s
    5. Syncing a Bluetooth keyboard
      1m 53s
    6. Adding international and emoji keyboards
      3m 19s
  4. 39m 52s
    1. Connecting your device to your Mac or PC
      5m 37s
    2. Syncing music, movies, and ringtones
      7m 30s
    3. Syncing photos from a Mac
      6m 5s
    4. Syncing photos from a PC
      3m 25s
    5. Syncing contacts and calendars from a Mac
      3m 54s
    6. Syncing contacts and calendars from a PC
      3m 13s
    7. Understanding your backup options
      3m 50s
    8. Using wireless syncing
      2m 24s
    9. Using iTunes Match
      3m 54s
  5. 56m 16s
    1. Basic phone activities
      3m 9s
    2. Adding and managing favorites
      3m 11s
    3. Accessing voicemail
      3m 12s
    4. Receiving calls
      5m 44s
    5. Blocking numbers
      2m 45s
    6. Using the iPhone during a call
      5m 10s
    7. Using FaceTime
      5m 50s
    8. Making conference calls
      3m 1s
    9. Adding recent calls to your contacts
      1m 35s
    10. Sharing contacts
      2m 51s
    11. Assigning photos and ringtones to specific contacts
      3m 34s
    12. Using the included headset
      2m 47s
    13. Using a Bluetooth headset
      3m 34s
    14. Texting and using iMessages
      9m 53s
  6. 39m 0s
    1. Importing email accounts from your computer
      1m 50s
    2. Setting up Exchange, iCloud, Gmail, Yahoo!, or AOL email accounts
      4m 20s
    3. Setting up other types of email accounts
      2m 30s
    4. Keeping your iOS device email synced with your computer
      4m 32s
    5. Composing email
      4m 47s
    6. Receiving and reading email
      9m 22s
    7. Assigning VIPs
      2m 44s
    8. Searching your mailboxes
      1m 51s
    9. Setting mail options
      7m 4s
  7. 33m 34s
    1. Web browsing with Safari
      8m 11s
    2. Saving bookmarks and viewing the History list
      6m 29s
    3. Saving images
      2m 28s
    4. Completing forms and using AutoFill
      4m 34s
    5. Using Reader and the Reading List
      2m 11s
    6. Getting some privacy
      1m 54s
    7. Using iCloud tabs
      3m 43s
    8. Using iCloud Keychain
      4m 4s
  8. 35m 41s
    1. Browsing your library
      3m 6s
    2. Playing and controlling music
      7m 17s
    3. Playing and controlling video
      2m 37s
    4. Using the included earbud controls
      3m 0s
    5. Playing and controlling video
      6m 7s
    6. Adjusting your Music settings
      6m 26s
    7. Browsing and buying with the iTunes app
      4m 8s
    8. Using AirPlay to stream content from your device to an Apple TV
      3m 0s
  9. 51m 12s
    1. Shooting still photos with your device
      6m 48s
    2. Shooting in HDR
      2m 7s
    3. Shooting panoramas
      2m 34s
    4. Viewing, organizing, and editing photos
      9m 45s
    5. Shooting video
      2m 47s
    6. Shooting slow motion (iPhone 5s)
      3m 23s
    7. Shooting in burst mode (iPhone 5s)
      1m 38s
    8. Viewing and editing video
      2m 33s
    9. Taking screenshots
      1m 23s
    10. Sharing photos and video
      6m 27s
    11. Creating albums
      2m 57s
    12. Syncing your photos with a photo stream
      4m 9s
    13. Creating a shared photo stream
      4m 41s
  10. 22m 39s
    1. Getting your location with Maps
      3m 57s
    2. Finding addresses and nearby businesses
      3m 37s
    3. Bookmarking locations
      3m 12s
    4. Getting directions
      4m 15s
    5. Showing traffic and alternative maps
      2m 48s
    6. Using 3D and Flyover views
      2m 34s
    7. Using the Compass app
      2m 16s
  11. 28m 17s
    1. Adding events to your calendar
      10m 55s
    2. Subscribing to calendars
      2m 34s
    3. Setting Time Zone Support
      2m 21s
    4. Using the Clock app
      7m 4s
    5. Setting reminders
      5m 23s
  12. 6m 11s
    1. Using the Notes app
      3m 4s
    2. Using the Voice Memos app
      3m 7s
  13. 11m 48s
    1. Passbook
      6m 6s
    2. Stocks
      2m 32s
    3. Calculator
      50s
    4. Weather
      2m 20s
  14. 20m 51s
    1. Browsing the App Store through iTunes
      6m 3s
    2. Browsing the App Store on your iOS device
      6m 15s
    3. Purchasing apps
      7m 24s
    4. Finding app settings
      1m 9s
  15. 25m 38s
    1. Airplane mode
      2m 25s
    2. Wi-Fi
      3m 2s
    3. Do Not Disturb
      4m 7s
    4. The About section
      2m 27s
    5. Usage
      4m 10s
    6. Date & Time settings
      1m 25s
    7. Restrictions
      3m 21s
    8. Privacy
      4m 41s
  16. 14m 28s
    1. Using Auto-Lock
      1m 22s
    2. Using Passcode Lock
      6m 1s
    3. Using Find My iPhone and Activation Lock
      7m 5s
  17. 17m 52s
    1. Introducing Siri
      9m 26s
    2. Listening and responding to messages
      4m 1s
    3. Setting reminders
      2m 51s
    4. Dictating in apps
      1m 34s
  18. 16m 33s
    1. Begin by restarting
      1m 6s
    2. Force-quitting apps
      1m 3s
    3. Rebooting
      43s
    4. Resetting
      1m 47s
    5. Erasing and restoring
      4m 32s
    6. Checking for updates
      1m 41s
    7. Optimizing battery life
      5m 41s
  19. 32s
    1. Goodbye
      32s

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