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In this movie, we're going to exam the options you have when you receive an incoming call on your iPhone. Let's take a look at a couple of scenarios. First, let's see what happens when the phone is on but in locked mode. So, my phone is currently but locked. A call comes in and the number or the caller id name of the person calling appears at the top of the screen. And I see the slide to answer bar appear with two buttons above it To answer this call I just slide across to answer the phone. At this point I put the phone to my ear and I can start talking.
And when I'm done, I tap End Call. If you're already using your phone, say I'm checking the weather, and a call comes in this time I get two buttons instead of the slider bar. I can either decline the call, which will send the caller to my voice mail, or I can tap Answer to answer the phone and start talking. And when I'm done, I can tap End Call again, and I'm taken back into the app I was using. Now if you're listening to music, or watching a video when a call comes in, you'll hear the audio quickly fade out, right before your phone starts ringing. After you hang up, the music will fade back in, right where you left off.
So, we just saw that when you're using the iPhone when a call comes in you get the choice to either answer the call or decline it and send your caller to voice mail. But when a call comes in while the phone is asleep, you'll only see that slide to answer bar appear. But you can still send incoming calls to voice mail regardless of whether the phone is awake or asleep by quickly double clicking the Sleep Wake button at the top of the phone. So, for example, I'll lock my phone again. And this time, when a call comes in, I'll double click the Sleep Wake button at the top of the phone. Now, when I wake my phone, I see a voice mail is waiting for me. I'm just going to slide down lock for now. And, once I unlock my phone, I'll see a small number on the phone icon indicating how many messages are in the phone app waiting for me.
The phone app counts missed calls and voice mail messages as individual alerts. Once you open it and view your missed calls and check your voice mails, that number will disappear. I'll just delete that one for now. And you can see the badge icon on the phone app has now disappeared. Now one potential downside of tapping the Decline button or double clicking the Sleep button to send your callers to voice mail Is that, if they heard the phone ring once or twice, they'll know that you deliberately pawned them off on your voice mail system. One solution is to let your phone keep ringing until the voice mail kicks in, which is approximately 20 seconds. Of course, this means your phone will continue to ring this entire time.
You can, of course, switch the silencer switch to silent but if you have vibrate turned on, your phone will still vibrate until the call is picked up by voice mail. An alternate option is to simply click the Sleep button or either of the Volume buttons once. This allows the phone to keep ringing, in the sense that you still have what remains of the 20 seconds to answer the phone call, but it won't make any other sounds at this time, and voice mail will still pick up if you don't answer. Okay, so now my phone is ringing again, but this time I'm just going to tap the Sleep Wake button once and the ringtone is stopped. Notice I can still chose to decline or answer at this point, but if I just leave my phone alone, it will kick over to voice mail, after about 20 seconds.
So, now the Call screen is gone away and the phone app as a one, indicating I have a one missed call. If my caller leaves a voice mail, that'll change to a two. Now, there are two more ways to handle incoming calls when you can't answer at the moment. Both are available whether your phone is locked or unlocked at the time when the call comes in. I'll lock the phone for this example. So when a call comes in, you'll see two buttons, Remind Me and Message. Tapping Remind Me sends the call to voice mail, and gives you two options. You can either be reminded to call this person back in one hour, or when you leave your current area.
I'll choose one hour. Now when I tapped one hour, you briefly saw that reminder notification appear on the screen before my phone locked again. Now when I unlock my phone I don't see that notification. But I'll slide to unlock, and I can pull down the notification center from the top of the screen, and here under the Today section I see that reminder to return that call. If I tap that reminder, that opens my Reminders app. Now just mark that as completed by tapping it. Now the other remind me option we just saw was called When I Leave, and that's pretty cool too. When you select that option, your iPhone will remind you to call the person back as soon as you take your iPhone away from the location or address you're currently at.
For example, maybe you're at a movie when a call comes in. You can tap Remind Me Later and then When I Leave. Your iPhone will use it's GPS location capabilities to know when you leave the theater and an alert will pop up on your screen to call the person back. Let's take a look at that other option now. Sometimes you're may get a call that you can't answer but you want to let the caller know that you see that he or she has called. When a call comes in, tap Message. This allows you to send a sort, preset text message back to the caller. Three presets are available. I'll call you later, I'm on my way, and what's up? You can just tap the one that's most appropriate or tap Custom to type in your own message.
And then tap Send. And if I go to my messages app, I can see the message I sent. Now, you can change any of the three default reply messages by going to Settings > Phone > Respond With Text. Here, tap the message you want to change and type in your own. You might want to do this if you often get calls while you're in the middle of a common activity. For example, I can change I'll call you later to I'm on a shoot. That way I won't have to type it out each time I get a call while I'm on a shoot. Note that each three of these messages will always be preceded with, can't talk right now, so you never have to type that part in yourself.
So those are the options available to you when a call comes in. In an upcoming movie, we'll look at what you can do during a call you actually decide to answer.
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