New Feature: Playlist Center! Pick a topic and let our playlists guide the way.

Easy-to-follow video tutorials help you learn software, creative, and business skills.Become a member

Receiving calls

From: iPhone and iPod touch iOS 6 Essential Training

Video: Receiving calls

In this movie we're going to examine the options you have when you receive an incoming call on your iPhone. Let's take a look at a couple of scenarios. First, let's see what happens when the phone is on, but in locked mode. So my phone is currently on, but locked and a call comes in. The number or caller ID name of the person calling appears at the top of the screen and I see the slide to answer bar appear. To answer this call, I just slide the handle across to unlock and answer the phone. At this point I put the phone to my ear and start talking.

Receiving calls

In this movie we're going to examine the options you have when you receive an incoming call on your iPhone. Let's take a look at a couple of scenarios. First, let's see what happens when the phone is on, but in locked mode. So my phone is currently on, but locked and a call comes in. The number or caller ID name of the person calling appears at the top of the screen and I see the slide to answer bar appear. To answer this call, I just slide the handle across to unlock and answer the phone. At this point I put the phone to my ear and start talking.

When I'm done, I can tap End. If you're already using your phone, say I'm checking the weather and another call comes in, this time I get two buttons instead of the slider bar. I can either Decline the call which will send the caller through my voicemail or I can tap Answer to answer the phone and start talking. Again, when I'm done I can tap End and it takes me back to the app I was using.

If you're listening to music or watching a video when a call comes in, you'll hear the audio quickly fade out right before your phone starts ringing. After you hangup, the music will fade back in again right where you left off. Now, we just saw that if you're using the phone when a call comes in, you get the choice to either Answer the call or Decline it and send the caller to your voicemail. But when a call comes in while the phone is asleep, you'll only see that slide to answer bar appear. Let's put the phone back to sleep, and now my phone is ringing again. You can still send incoming calls to voicemail regardless of whether the phone is awake or asleep by quickly double-clicking the Sleep/Wake button at the top of the phone.

That stops your phone from ringing, and when you unlock your phone, you'll first see a missed call notification, and in here I see a badge on my phone app. The phone app counts missed calls and voicemail messages as individual alerts. Here, I can see I have a number next to Recents and once I have viewed my Recents you could see that number is removed. Now, one potential downside of tapping the Decline button or double-clicking the Sleep button to send your callers to voicemail, is that if they heard the phone ringing once or twice, they'll know you deliberately pawned them off in your voicemail system.

One solution is to just let your phone keep ringing until voicemail kicks in which is approximately about 20 seconds. Of course, this means your phone will continue to ring this entire time. You could of course switch the silencer on, but if you have vibrate turned on, your phone will still vibrate until the call is picked up by voicemail. An alternate option is to simply click the Sleep button or either of the Volume buttons once. This allows the phone to keep ringing in the sense that you still have what remains of the 20 seconds to answer the phone, but it won't make any other sounds at this time and voicemail will still pick up if you don't answer.

Now new with iOS 6, Apple added two more ways to handle incoming calls when you can't answer at that moment. Both only become available when your phone is locked. Slide this phone icon from the bottom of the screen. This reveals two buttons: Reply with Message and Remind me Later. Tapping Remind me Later sends the call to voicemail and gives you two options. You can be reminded to call this person back in 1 hour or when you leave your current area. I'll choose in 1 hour. Now, a reminder notification has appeared on my screen.

If I slide across it, the Reminders app opens and I can see that it's set up a reminder to alert me in 1 hour. The other option was to alert you when you leave and that's a pretty a cool option, too. When you select that option, your iPhone will remind you to call the person back as soon as you take your iPhone away from the location or address you are currently at. For example, maybe you're at a movie when a call comes in, you can tap Remind me Later and when I leave and your iPhone will use its GPS location capabilities to know when you leave the theater, and an alert will pop up on your screen to call the person back.

Let's lock the phone again and look at the other option. Sometimes you may get a call that you can't answer, but you want to let the caller know that you see that he or she has called. When the call comes in, slide up and tap Reply with Message. This allows you to send a short preset text message back to the caller. The three available presets will respond with Can't talk right now, followed by, I'll call you later, or, I'm on my way, or, What's up? You can tap the one that's most appropriate or tap Custom to type in your own message.

If I go to my messages app, I'll see my Custom message. Now, you can also change any of the three default Reply Messages by going to Settings, Phone, and Reply with Message. Here, tap the message you want to change and type in your own. You might want to do this if you often get calls while you're in the middle of a common activity. For example, I could change, I'll call you later, to in a meeting.

That way I won't have to type it out each time I get a call while I'm in a meeting. Note that each of these three messages will always be preceded with Can't talk right now, so you never have to type that in yourself. Okay. So those are the options available to you when a call comes in. In an upcoming movie, we'll look at what you can do during a call you actually decided to answer.

Show transcript

This video is part of

Image for iPhone and iPod touch iOS 6 Essential Training
iPhone and iPod touch iOS 6 Essential Training

129 video lessons · 17283 viewers

Garrick Chow
Author

 
Expand all | Collapse all
  1. 1m 21s
    1. Welcome
      1m 21s
  2. 45m 36s
    1. A tour around the iPhone and iPod touch
      6m 33s
    2. The Home screen and Home button
      2m 49s
    3. Organizing apps on the Home screen with folders
      1m 10s
    4. Running apps and multitasking
      3m 59s
    5. Choosing and controlling your sounds
      4m 36s
    6. Learning finger gestures
      3m 36s
    7. Connecting to wi-fi networks
      3m 12s
    8. Using the Notification Center
      3m 48s
    9. Using Twitter and Facebook
      4m 37s
    10. Charging the iPhone or iPod touch
      3m 31s
    11. Setting up an Apple ID account on an iPhone or iPod touch
      3m 18s
    12. Printing from an iPhone using AirPrint
      2m 11s
    13. Displaying the iPhone screen on a TV
      2m 16s
  3. 19m 19s
    1. Understanding the keyless keyboard
      3m 10s
    2. Fixing typos and trusting autocorrection
      6m 59s
    3. Exploring Select, Cut, Copy, and Paste
      2m 12s
    4. Hidden shortcuts
      1m 28s
    5. Syncing a Bluetooth keyboard
      2m 9s
    6. Adding international and emoji keyboards
      3m 21s
  4. 37m 35s
    1. Getting the latest version of iTunes
      1m 49s
    2. Connecting your iPhone to your Mac or PC
      4m 27s
    3. Syncing music, movies, and ringtones
      7m 5s
    4. Syncing photos from a Mac
      5m 2s
    5. Syncing photos from a PC
      2m 59s
    6. Syncing contacts and calendars from a Mac
      3m 7s
    7. Syncing contacts and calendars from a PC
      3m 9s
    8. Backup options
      3m 25s
    9. Wireless syncing
      2m 33s
    10. Using iTunes Match
      3m 59s
  5. 1h 2m
    1. Basic phone activities
      2m 56s
    2. Adding and managing favorites
      3m 0s
    3. Accessing voicemail
      3m 59s
    4. Receiving calls
      5m 31s
    5. Using the iPhone during a call
      5m 21s
    6. Using FaceTime
      4m 49s
    7. Making conference calls
      2m 52s
    8. Adding recent calls to your contacts
      1m 46s
    9. Sharing contacts
      2m 46s
    10. Assigning specific photos and ringtones to your contacts
      3m 20s
    11. Using the included headset
      2m 42s
    12. Using a Bluetooth headset
      3m 33s
    13. Forwarding calls
      1m 47s
    14. Turning Call Waiting on and off
      1m 13s
    15. Turning Caller ID on and off
      1m 19s
    16. Creating custom ringtones with iTunes
      5m 53s
    17. Texting and using iMessages
      9m 52s
  6. 36m 25s
    1. Importing email accounts from your computer
      2m 0s
    2. Setting up Exchange, iCloud, Gmail, Yahoo!, Hotmail, or AOL email accounts
      3m 36s
    3. Setting up other types of email accounts
      2m 10s
    4. Keeping your iPhone or iPod touch email synced with your computer
      5m 4s
    5. Composing email
      4m 6s
    6. Receiving and reading email
      7m 4s
    7. Assigning VIPs
      2m 41s
    8. Searching your mailboxes
      2m 56s
    9. Setting mail options
      6m 48s
  7. 31m 42s
    1. Web browsing with Safari
      7m 28s
    2. Saving bookmarks and viewing the History list
      5m 15s
    3. Saving images
      2m 41s
    4. Filling out forms and using AutoFill
      4m 4s
    5. Creating web clips
      2m 30s
    6. Using Reader and the Reading List
      2m 37s
    7. Creating a personal hotspot
      3m 59s
    8. Using iCloud tabs
      3m 8s
  8. 28m 3s
    1. Browsing your library
      2m 43s
    2. Playing and controlling music
      6m 20s
    3. Playing and controlling video
      3m 34s
    4. Using the included earbud controls
      3m 36s
    5. Adjusting your iPod settings
      5m 0s
    6. Browsing and buying with the iTunes app
      3m 37s
    7. Using AirPlay to stream content wirelessly from an iPhone to an Apple TV or AirPort Express
      3m 13s
  9. 50m 59s
    1. Shooting still photos with your iPhone
      8m 0s
    2. Improving your photos using HDR and gridlines
      3m 19s
    3. Shooting panoramas
      2m 54s
    4. Viewing and editing still images
      7m 29s
    5. Customizing your wallpaper
      2m 44s
    6. Shooting video
      3m 5s
    7. Viewing and editing video
      2m 52s
    8. Taking screenshots
      1m 19s
    9. Sharing photos and video
      5m 50s
    10. Geotagging your photos
      4m 45s
    11. Creating albums
      2m 16s
    12. Creating a Shared Photo Stream
      6m 26s
  10. 22m 39s
    1. Getting your location with Maps
      4m 20s
    2. Finding addresses and nearby businesses
      3m 11s
    3. Bookmarking locations
      3m 3s
    4. Getting directions
      4m 35s
    5. Showing traffic and alternate maps
      2m 46s
    6. Using 3D and Flyover views
      2m 31s
    7. Using the Compass app
      2m 13s
  11. 19m 26s
    1. Adding events to your calendar
      5m 35s
    2. Subscribing to calendars
      2m 3s
    3. Setting Time Zone Support
      2m 23s
    4. Using the Clock app
      6m 7s
    5. Setting reminders
      3m 18s
  12. 8m 42s
    1. Using the Notes app
      4m 12s
    2. Using the Voice Memos app
      4m 30s
  13. 12m 29s
    1. Passbook
      6m 35s
    2. Stocks
      3m 6s
    3. Calculator
      44s
    4. Weather
      2m 4s
  14. 17m 8s
    1. Browsing the App Store through iTunes
      4m 50s
    2. Browsing the App Store on the iPhone or iPod touch
      5m 9s
    3. Purchasing apps
      6m 24s
    4. Finding app settings
      45s
  15. 22m 41s
    1. Airplane mode
      1m 42s
    2. Wi-Fi
      3m 1s
    3. Do Not Disturb
      3m 16s
    4. About
      2m 32s
    5. Usage
      3m 52s
    6. Date & Time settings
      1m 30s
    7. Restrictions
      3m 25s
    8. Privacy
      3m 23s
  16. 12m 9s
    1. Using Auto-Lock
      1m 15s
    2. Exploring Passcode Lock
      5m 16s
    3. Using Find My iPhone
      5m 38s
  17. 20m 38s
    1. Introducing Siri
      7m 25s
    2. Listening and responding to messages
      2m 37s
    3. Setting reminders
      2m 48s
    4. Dictating in apps
      1m 40s
    5. Voice control for non-Siri-capable iPhones
      6m 8s
  18. 16m 41s
    1. Begin by restarting
      1m 29s
    2. Force-quitting apps
      1m 16s
    3. Rebooting
      45s
    4. Resetting
      1m 47s
    5. Erasing and restoring
      5m 12s
    6. Checking for updates
      1m 27s
    7. Extending battery life
      4m 45s
  19. 32s
    1. Goodbye
      32s

Start learning today

Get unlimited access to all courses for just $25/month.

Become a member
Sometimes @lynda teaches me how to use a program and sometimes Lynda.com changes my life forever. @JosefShutter
@lynda lynda.com is an absolute life saver when it comes to learning todays software. Definitely recommend it! #higherlearning @Michael_Caraway
@lynda The best thing online! Your database of courses is great! To the mark and very helpful. Thanks! @ru22more
Got to create something yesterday I never thought I could do. #thanks @lynda @Ngventurella
I really do love @lynda as a learning platform. Never stop learning and developing, it’s probably our greatest gift as a species! @soundslikedavid
@lynda just subscribed to lynda.com all I can say its brilliant join now trust me @ButchSamurai
@lynda is an awesome resource. The membership is priceless if you take advantage of it. @diabetic_techie
One of the best decision I made this year. Buy a 1yr subscription to @lynda @cybercaptive
guys lynda.com (@lynda) is the best. So far I’ve learned Java, principles of OO programming, and now learning about MS project @lucasmitchell
Signed back up to @lynda dot com. I’ve missed it!! Proper geeking out right now! #timetolearn #geek @JayGodbold

Are you sure you want to delete this note?

No

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.