In this movie we're going to examine the options you have when you receive an incoming call on your iPhone. Let's take a look at a couple of scenarios. First, let's see what happens when the phone is on, but in locked mode. So my phone is currently on, but locked and a call comes in. The number or caller ID name of the person calling appears at the top of the screen and I see the slide to answer bar appear. To answer this call, I just slide the handle across to unlock and answer the phone. At this point I put the phone to my ear and start talking.
When I'm done, I can tap End. If you're already using your phone, say I'm checking the weather and another call comes in, this time I get two buttons instead of the slider bar. I can either Decline the call which will send the caller through my voicemail or I can tap Answer to answer the phone and start talking. Again, when I'm done I can tap End and it takes me back to the app I was using.
If you're listening to music or watching a video when a call comes in, you'll hear the audio quickly fade out right before your phone starts ringing. After you hangup, the music will fade back in again right where you left off. Now, we just saw that if you're using the phone when a call comes in, you get the choice to either Answer the call or Decline it and send the caller to your voicemail. But when a call comes in while the phone is asleep, you'll only see that slide to answer bar appear. Let's put the phone back to sleep, and now my phone is ringing again. You can still send incoming calls to voicemail regardless of whether the phone is awake or asleep by quickly double-clicking the Sleep/Wake button at the top of the phone.
That stops your phone from ringing, and when you unlock your phone, you'll first see a missed call notification, and in here I see a badge on my phone app. The phone app counts missed calls and voicemail messages as individual alerts. Here, I can see I have a number next to Recents and once I have viewed my Recents you could see that number is removed. Now, one potential downside of tapping the Decline button or double-clicking the Sleep button to send your callers to voicemail, is that if they heard the phone ringing once or twice, they'll know you deliberately pawned them off in your voicemail system.
One solution is to just let your phone keep ringing until voicemail kicks in which is approximately about 20 seconds. Of course, this means your phone will continue to ring this entire time. You could of course switch the silencer on, but if you have vibrate turned on, your phone will still vibrate until the call is picked up by voicemail. An alternate option is to simply click the Sleep button or either of the Volume buttons once. This allows the phone to keep ringing in the sense that you still have what remains of the 20 seconds to answer the phone, but it won't make any other sounds at this time and voicemail will still pick up if you don't answer.
Now new with iOS 6, Apple added two more ways to handle incoming calls when you can't answer at that moment. Both only become available when your phone is locked. Slide this phone icon from the bottom of the screen. This reveals two buttons: Reply with Message and Remind me Later. Tapping Remind me Later sends the call to voicemail and gives you two options. You can be reminded to call this person back in 1 hour or when you leave your current area. I'll choose in 1 hour. Now, a reminder notification has appeared on my screen.
If I slide across it, the Reminders app opens and I can see that it's set up a reminder to alert me in 1 hour. The other option was to alert you when you leave and that's a pretty a cool option, too. When you select that option, your iPhone will remind you to call the person back as soon as you take your iPhone away from the location or address you are currently at. For example, maybe you're at a movie when a call comes in, you can tap Remind me Later and when I leave and your iPhone will use its GPS location capabilities to know when you leave the theater, and an alert will pop up on your screen to call the person back.
Let's lock the phone again and look at the other option. Sometimes you may get a call that you can't answer, but you want to let the caller know that you see that he or she has called. When the call comes in, slide up and tap Reply with Message. This allows you to send a short preset text message back to the caller. The three available presets will respond with Can't talk right now, followed by, I'll call you later, or, I'm on my way, or, What's up? You can tap the one that's most appropriate or tap Custom to type in your own message.
If I go to my messages app, I'll see my Custom message. Now, you can also change any of the three default Reply Messages by going to Settings, Phone, and Reply with Message. Here, tap the message you want to change and type in your own. You might want to do this if you often get calls while you're in the middle of a common activity. For example, I could change, I'll call you later, to in a meeting.
That way I won't have to type it out each time I get a call while I'm in a meeting. Note that each of these three messages will always be preceded with Can't talk right now, so you never have to type that in yourself. Okay. So those are the options available to you when a call comes in. In an upcoming movie, we'll look at what you can do during a call you actually decided to answer.
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