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Get the most out of your new iPhone or iPad. In this course, Garrick Chow provides in-depth instruction on all aspects of the Apple iPhone and iPad: making and receiving calls, emailing, browsing the web, managing your time, getting around town, taking notes, shooting photos, and listening to music. Plus, learn how to install any one of the thousands of apps from the App Store and extend the functionality of your device. Garrick devotes time to the new features in iOS 7, including iCloud Keychain, Control Center, AirDrop, and new Photos organization. The course also includes hands-on demonstrations of how to accurately type and efficiently use finger gestures, and includes tips for setting up the iPhone and iPad so they behave as expected. We also include an extensive section on troubleshooting help when the occasional glitches happen.
One issue that can arise whenever you read and manage email on more than one device, whether that includes a second computer, your iPhone, iPad, or iPod touch, is the issue of how to keep the email on your devices synced. For example, if both your main computer and iPhone are set up to check for and download new email messages periodically. It's possible to end up with some messages stored on your phone and not on your computer or vice versa. Now this is generally a problem that comes up, when you're managing a POP type account. Previously, when we were looking at how to set up email accounts, we saw that there were two main types of email protocols.
POP or pop and IMAP. POP is an older type of email service still used by many internet hosting providers and it basically works like this. Email that's sent to your account is stored on your email services server until your email program, whether it's the email program on your computer or your iPhone, notices a new message and downloads it off the server. Once the message has been downloaded from the server, it's usually deleted anywhere from immediately to within one or two weeks. At that point, the only copy of the email is found on the computer that downloaded it. Similarly, when you send an email through a POP account, a copy of the sent message is only stored on the computer you sent it from.
Now if you only manage the email from one computer, this isn't usually problem. But imagine if your iPhone, iPad, iPod touch to also check for and download to your emails. If your computer detects a new email and download it before your iPhone does, you won't have a copy of that email on your iPhone. Or if your iPhone downloads an email first, you won't have a copy of that email on your computer. So it's very easy to end up with some emails on your computer and some emails on your iPhone, and you'd have to search through both if you were looking for a specific message you received. And now this issue is partially addressed by default in your iOS devices settings.
I'll go to Settings>Mail, Contacts, Calendars and I'll select the POP account I set up. Now go to Advanced, and here under incoming settings, notice that delete from server is set to never. This means that when my iPhone grabs new messages from the server, it leaves a copy on the server, which is then still recognized by my home computer as a new message. So it will also be downloaded to my home computer as well. But, this is only useful if my iPhone sees the new message before my computer does. If my computer sees the new message first, it might grab it and delete it off the server before my iPhone downloads it.
So to make sure the email on your iphone and computer stay synced, you have to set up a similar preference on your computer's email client as well. Essentially, you want to find the preference that tells your computer's email program to leave messages on the server, just like the setting here on the iPhone does. If you're using mail on a Mac, go to Preferences, accounts and then select your account. Then under the Advanced tab, uncheck remove copy from server after retrieving a message. Now if you use an email program I didn't mention, you should still be able to find the settings to leave messages on your server. So, basically with both your iPhone and your computer leaving new messages on the server, both should have identical copies of incoming messages in their inboxes.
But of course, this doesn't address the issue of sent messages being stored on two separate devices. So if you compose an email and send it from your iPhone, a copy of the sent message will not be on your home computer. And you'll have to look on your iPhone if you need to check what you wrote. Really, POP email can be a huge headache when you're managing email on multiple devices. That's why most email providers and email users use the IMAP email protocol. Unlike POP email, IMAP email is all kept and managed online. So, if you read a new incoming message on your computer, your iPhone will still download a copy of the message as well.
It just won't show up as a new message since you'll have already read it on your computer and that will be reflected on the IMAP server. But that's actually a good thing because once you're reading email message on your computer, you don't want to get a notification on your phone that you have a new message, only to find that it's the one you already read. The important thing, is that your email messages both received and sent will remain synced across your devices if you're using IMAP account. And like I said, many email providers have both POP and IMAP services available these days. So if you have a choice, I definitely recommend going with IMAP. You won't have to go in and change any of those preferences we were looking at in your computer's email programs or on your iOS device, and managing and reading email will be a lot less time-consuming.
Because you'll have identical information on both your computer and your device. Now if you have an email address through your work and it's a Microsoft Exchange Server or if you're using an iCloud or Gmail account, then you don't have to worry about any of this. All the email on all of your devices will always be synced. The info I discussed in this movie, is really only to explain the differences between POP and IMAP accounts and the impact they have on email management.
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