iOS 7: iPhone and iPad Essential Training
Illustration by Neil Webb

Keeping your iOS device email synced with your computer


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iOS 7: iPhone and iPad Essential Training

with Garrick Chow

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Video: Keeping your iOS device email synced with your computer

One issue that can arise whenever you read and manage email on more than one device, whether that includes a second computer, your iPhone, iPad, or iPod touch, is the issue of how to keep the email on your devices synced. For example, if both your main computer and iPhone are set up to check for and download new email messages periodically. It's possible to end up with some messages stored on your phone and not on your computer or vice versa. Now this is generally a problem that comes up, when you're managing a POP type account. Previously, when we were looking at how to set up email accounts, we saw that there were two main types of email protocols.
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  1. 4m 46s
    1. Welcome
      1m 6s
    2. What's new in iOS 7?
      3m 40s
  2. 55m 30s
    1. A tour of the device
      5m 59s
    2. The Lock and Home screens
      2m 39s
    3. Accessing and using Control Center
      4m 37s
    4. Choosing and controlling your sounds
      5m 24s
    5. Learning finger gestures
      4m 1s
    6. Connecting to Wi-Fi networks
      3m 31s
    7. Using the Notification Center
      5m 41s
    8. Twitter, Facebook, Flickr, and Vimeo integration
      4m 59s
    9. Setting up an Apple ID with your iOS device
      4m 21s
    10. Customizing your wallpaper
      4m 40s
    11. Multitasking
      2m 48s
    12. Sharing files with AirDrop
      2m 53s
    13. Enabling and using Touch ID
      3m 57s
  3. 20m 58s
    1. Understanding the keyless keyboard
      4m 24s
    2. Fixing typos and using autocorrection
      6m 39s
    3. Exploring Select, Cut, Copy, and Paste
      3m 3s
    4. Accessing hidden shortcuts
      1m 40s
    5. Syncing a Bluetooth keyboard
      1m 53s
    6. Adding international and emoji keyboards
      3m 19s
  4. 39m 52s
    1. Connecting your device to your Mac or PC
      5m 37s
    2. Syncing music, movies, and ringtones
      7m 30s
    3. Syncing photos from a Mac
      6m 5s
    4. Syncing photos from a PC
      3m 25s
    5. Syncing contacts and calendars from a Mac
      3m 54s
    6. Syncing contacts and calendars from a PC
      3m 13s
    7. Understanding your backup options
      3m 50s
    8. Using wireless syncing
      2m 24s
    9. Using iTunes Match
      3m 54s
  5. 56m 16s
    1. Basic phone activities
      3m 9s
    2. Adding and managing favorites
      3m 11s
    3. Accessing voicemail
      3m 12s
    4. Receiving calls
      5m 44s
    5. Blocking numbers
      2m 45s
    6. Using the iPhone during a call
      5m 10s
    7. Using FaceTime
      5m 50s
    8. Making conference calls
      3m 1s
    9. Adding recent calls to your contacts
      1m 35s
    10. Sharing contacts
      2m 51s
    11. Assigning photos and ringtones to specific contacts
      3m 34s
    12. Using the included headset
      2m 47s
    13. Using a Bluetooth headset
      3m 34s
    14. Texting and using iMessages
      9m 53s
  6. 39m 0s
    1. Importing email accounts from your computer
      1m 50s
    2. Setting up Exchange, iCloud, Gmail, Yahoo!, or AOL email accounts
      4m 20s
    3. Setting up other types of email accounts
      2m 30s
    4. Keeping your iOS device email synced with your computer
      4m 32s
    5. Composing email
      4m 47s
    6. Receiving and reading email
      9m 22s
    7. Assigning VIPs
      2m 44s
    8. Searching your mailboxes
      1m 51s
    9. Setting mail options
      7m 4s
  7. 33m 34s
    1. Web browsing with Safari
      8m 11s
    2. Saving bookmarks and viewing the History list
      6m 29s
    3. Saving images
      2m 28s
    4. Completing forms and using AutoFill
      4m 34s
    5. Using Reader and the Reading List
      2m 11s
    6. Getting some privacy
      1m 54s
    7. Using iCloud tabs
      3m 43s
    8. Using iCloud Keychain
      4m 4s
  8. 35m 41s
    1. Browsing your library
      3m 6s
    2. Playing and controlling music
      7m 17s
    3. Playing and controlling video
      2m 37s
    4. Using the included earbud controls
      3m 0s
    5. Playing and controlling iTunes Radio
      6m 7s
    6. Adjusting your Music settings
      6m 26s
    7. Browsing and buying with the iTunes app
      4m 8s
    8. Using AirPlay to stream content from your device to an Apple TV
      3m 0s
  9. 51m 12s
    1. Shooting still photos with your device
      6m 48s
    2. Shooting in HDR
      2m 7s
    3. Shooting panoramas
      2m 34s
    4. Viewing, organizing, and editing photos
      9m 45s
    5. Shooting video
      2m 47s
    6. Shooting slow motion (iPhone 5s)
      3m 23s
    7. Shooting in burst mode (iPhone 5s)
      1m 38s
    8. Viewing and editing video
      2m 33s
    9. Taking screenshots
      1m 23s
    10. Sharing photos and video
      6m 27s
    11. Creating albums
      2m 57s
    12. Syncing your photos with a photo stream
      4m 9s
    13. Creating a shared photo stream
      4m 41s
  10. 22m 39s
    1. Getting your location with Maps
      3m 57s
    2. Finding addresses and nearby businesses
      3m 37s
    3. Bookmarking locations
      3m 12s
    4. Getting directions
      4m 15s
    5. Showing traffic and alternative maps
      2m 48s
    6. Using 3D and Flyover views
      2m 34s
    7. Using the Compass app
      2m 16s
  11. 28m 17s
    1. Adding events to your calendar
      10m 55s
    2. Subscribing to calendars
      2m 34s
    3. Setting Time Zone Support
      2m 21s
    4. Using the Clock app
      7m 4s
    5. Setting reminders
      5m 23s
  12. 6m 11s
    1. Using the Notes app
      3m 4s
    2. Using the Voice Memos app
      3m 7s
  13. 11m 48s
    1. Passbook
      6m 6s
    2. Stocks
      2m 32s
    3. Calculator
      50s
    4. Weather
      2m 20s
  14. 20m 51s
    1. Browsing the App Store through iTunes
      6m 3s
    2. Browsing the App Store on your iOS device
      6m 15s
    3. Purchasing apps
      7m 24s
    4. Finding app settings
      1m 9s
  15. 25m 38s
    1. Airplane mode
      2m 25s
    2. Wi-Fi
      3m 2s
    3. Do Not Disturb
      4m 7s
    4. The About section
      2m 27s
    5. Usage
      4m 10s
    6. Date & Time settings
      1m 25s
    7. Restrictions
      3m 21s
    8. Privacy
      4m 41s
  16. 14m 28s
    1. Using Auto-Lock
      1m 22s
    2. Using Passcode Lock
      6m 1s
    3. Using Find My iPhone and Activation Lock
      7m 5s
  17. 17m 52s
    1. Introducing Siri
      9m 26s
    2. Listening and responding to messages
      4m 1s
    3. Setting reminders
      2m 51s
    4. Dictating in apps
      1m 34s
  18. 16m 33s
    1. Begin by restarting
      1m 6s
    2. Force-quitting apps
      1m 3s
    3. Rebooting
      43s
    4. Resetting
      1m 47s
    5. Erasing and restoring
      4m 32s
    6. Checking for updates
      1m 41s
    7. Optimizing battery life
      5m 41s
  19. 32s
    1. Goodbye
      32s

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Watch the Online Video Course iOS 7: iPhone and iPad Essential Training
8h 21m Appropriate for all Nov 22, 2013

Viewers: in countries Watching now:

Get the most out of your new iPhone or iPad. In this course, Garrick Chow provides in-depth instruction on all aspects of the Apple iPhone and iPad: making and receiving calls, emailing, browsing the web, managing your time, getting around town, taking notes, shooting photos, and listening to music. Plus, learn how to install any one of the thousands of apps from the App Store and extend the functionality of your device. Garrick devotes time to the new features in iOS 7, including iCloud Keychain, Control Center, AirDrop, and new Photos organization. The course also includes hands-on demonstrations of how to accurately type and efficiently use finger gestures, and includes tips for setting up the iPhone and iPad so they behave as expected. We also include an extensive section on troubleshooting help when the occasional glitches happen.

Topics include:
  • What's new in iOS 7?
  • Accessing Control Center
  • Setting up an Apple ID
  • Learning finger gestures
  • Selecting, cutting, copying, and pasting text
  • Syncing music, movies, photos, contacts, and calendars with your computer
  • Making and receiving phone calls
  • Setting up email
  • Surfing the web with Safari
  • Playing music
  • Shooting photos and video
  • Finding directions with Maps
  • Setting up events, reminders, and alarms
  • Using Siri to voice control your device
Subject:
Business
Software:
iOS iPad iPhone
Author:
Garrick Chow

Keeping your iOS device email synced with your computer

One issue that can arise whenever you read and manage email on more than one device, whether that includes a second computer, your iPhone, iPad, or iPod touch, is the issue of how to keep the email on your devices synced. For example, if both your main computer and iPhone are set up to check for and download new email messages periodically. It's possible to end up with some messages stored on your phone and not on your computer or vice versa. Now this is generally a problem that comes up, when you're managing a POP type account. Previously, when we were looking at how to set up email accounts, we saw that there were two main types of email protocols.

POP or pop and IMAP. POP is an older type of email service still used by many internet hosting providers and it basically works like this. Email that's sent to your account is stored on your email services server until your email program, whether it's the email program on your computer or your iPhone, notices a new message and downloads it off the server. Once the message has been downloaded from the server, it's usually deleted anywhere from immediately to within one or two weeks. At that point, the only copy of the email is found on the computer that downloaded it. Similarly, when you send an email through a POP account, a copy of the sent message is only stored on the computer you sent it from.

Now if you only manage the email from one computer, this isn't usually problem. But imagine if your iPhone, iPad, iPod touch to also check for and download to your emails. If your computer detects a new email and download it before your iPhone does, you won't have a copy of that email on your iPhone. Or if your iPhone downloads an email first, you won't have a copy of that email on your computer. So it's very easy to end up with some emails on your computer and some emails on your iPhone, and you'd have to search through both if you were looking for a specific message you received. And now this issue is partially addressed by default in your iOS devices settings.

I'll go to Settings>Mail, Contacts, Calendars and I'll select the POP account I set up. Now go to Advanced, and here under incoming settings, notice that delete from server is set to never. This means that when my iPhone grabs new messages from the server, it leaves a copy on the server, which is then still recognized by my home computer as a new message. So it will also be downloaded to my home computer as well. But, this is only useful if my iPhone sees the new message before my computer does. If my computer sees the new message first, it might grab it and delete it off the server before my iPhone downloads it.

So to make sure the email on your iphone and computer stay synced, you have to set up a similar preference on your computer's email client as well. Essentially, you want to find the preference that tells your computer's email program to leave messages on the server, just like the setting here on the iPhone does. If you're using mail on a Mac, go to Preferences, accounts and then select your account. Then under the Advanced tab, uncheck remove copy from server after retrieving a message. Now if you use an email program I didn't mention, you should still be able to find the settings to leave messages on your server. So, basically with both your iPhone and your computer leaving new messages on the server, both should have identical copies of incoming messages in their inboxes.

But of course, this doesn't address the issue of sent messages being stored on two separate devices. So if you compose an email and send it from your iPhone, a copy of the sent message will not be on your home computer. And you'll have to look on your iPhone if you need to check what you wrote. Really, POP email can be a huge headache when you're managing email on multiple devices. That's why most email providers and email users use the IMAP email protocol. Unlike POP email, IMAP email is all kept and managed online. So, if you read a new incoming message on your computer, your iPhone will still download a copy of the message as well.

It just won't show up as a new message since you'll have already read it on your computer and that will be reflected on the IMAP server. But that's actually a good thing because once you're reading email message on your computer, you don't want to get a notification on your phone that you have a new message, only to find that it's the one you already read. The important thing, is that your email messages both received and sent will remain synced across your devices if you're using IMAP account. And like I said, many email providers have both POP and IMAP services available these days. So if you have a choice, I definitely recommend going with IMAP. You won't have to go in and change any of those preferences we were looking at in your computer's email programs or on your iOS device, and managing and reading email will be a lot less time-consuming.

Because you'll have identical information on both your computer and your device. Now if you have an email address through your work and it's a Microsoft Exchange Server or if you're using an iCloud or Gmail account, then you don't have to worry about any of this. All the email on all of your devices will always be synced. The info I discussed in this movie, is really only to explain the differences between POP and IMAP accounts and the impact they have on email management.

There are currently no FAQs about iOS 7: iPhone and iPad Essential Training.

 
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