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This next suggestion is less of a fix for specific problems and more of a good practice to get into. As I previously mentioned, Apple is frequently releasing updates to the iOS operating system, occasionally adding new features but mostly for fixing bugs and problems that are reported or discovered. And it's a good habit to get into making sure your iOS device is running the current software. Generally, whenever you plug your device into your computer and open iTunes, iTunes will automatically check to see if your using the most recent software on your iPhone, iPad or iPod Touch.
If an update is available, you'll see a message asking you if you want to update. You can also manually check for updates by selecting your device in the source pane. And here under the Summary tab, click, Check for Update. And as you can see, I'm running the most current software on my phone right now. You can also check for updates directly from your device, if you're not near your computer. Notice I already have a one badge on my settings icons, which is a good indicator that there's an update available. So I go to Settings >General >Software Update. And here, you will either a message telling you that your software is up to date, or you'll see a message telling you that an update is available, as it is in this case.
So when a update is available you'll be able to install it on your device right from here without needing to connect it to your computer. So just tap Install Now. Agree to the terms and conditions. And the update will start downloading and installing. Again checking for and installing updates is just a good habit to get into and it won't necessarily fix an immediate problem you might be having. But it might. And it might also prevent you from experiencing a problem you didn't even know you were heading towards by fixing the problem before you ever encounter it.
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