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One of the biggest innovations of the iPhone when it first came out was visual voicemail, which lets you see a list of all your voicemail messages. Now, the very first time you enter the screen, you'll be prompted to create a pin number. This is the only time you'll need to do this, and you won't have to enter any codes to get your voicemail after this point, as your iPhone will handle that in the background. From here you can just tap the one you want to listen to, so you don't have to navigate through a series of audio menus, like you do with other voicemail systems on other phones. To hear a message I first suggest turning on speakerphone by tapping Speaker, unless you're at some place where you are concerned about other people hearing your voicemails.
It's much easier to browse and listen to your voicemails over the iPhone's built-in speaker, than it is to bring the phone to your ear. To listen to a voicemail, tap it once to select it, then tap it a second time to play it. While it's playing you can tap it again to pause it. Tap in once more to pick up where you left off. Probably and most importantly, you can drag the progress bar to the right and left to quickly jump back and forth in the voicemail.
This is perfect for those times when someone leaves a long-winded message, but doesn't leave his callback number until the very end, or just when you didn't quite catch what your caller said. With the iPhone, you don't have to sit and listen through the entire message again, just drag to the end of the message. But of course, because this is visual voicemail, you probably won't need to listen for the caller's callback number, since you can simply tap the Callback button to instantly call back the number of the person who left the voicemail. You'll find more details about the call by tapping the blue arrow next to the entry, as well as options for texting the caller back or adding this caller to your contact list.
Any voicemails shown with a blue dot next to them are voicemails you haven't yet listened to. You can also see the number of un-listened to voicemails by looking at the badge in the lower right-hand corner. When I tap the voicemail; that number will disappear. Once you listen to the message, both the blue dot and the number will disappear. We also have a delete button here, which will delete your selected message. Notice you don't get any kind of confirmation notice. The selected message just disappears. If you tap Delete by accident, you can tap Deleted Messages and here you'll find your recently deleted voicemail.
You can play deleted voicemails from here or select them and tap Undelete to send them back to your voicemail box. Deleted messages stay here for 30 days, so you have plenty of time to go back and retrieve them or if you really need to delete a message before then, tap Clear All to instantly remove the deleted voicemails in this list. Back here on the main voicemail screen, tap Greeting to record your voicemail message. This is the message people will hear when they call your phone and you don't answer. You can choose from the Default automated message or you can tap Custom to record your own.
All you need to do here is to make sure you're in a quiet area and then tap the record button to record your message: This is Garrick, please leave a message, and tap Stop to stop your recording. You can tap the Play button to listen to it. If you're happy with the recording, you are all set. If you want to try again, hit the Record button and repeat your message. Lastly, I mentioned earlier that the first time you access your voicemail, you'll be asked to enter a pin number, but then after that you wouldn't have to enter that number again, because your iPhone would remember it for you.
If you ever do need to change your voice mail password for some reason, you can find the options for doing so, by going to your Settings, Phone, Change Voicemail Password. Here, you'll be prompted to enter your current password and then you'll be able to create a new one, but most likely you'll never have to come in here. That's how you work with visual voicemail on your iPhone.
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