By Jess Stratton | Monday, April 07, 2014
Last week on Monday Productivity Pointers, we explored writing a claim letter to report either a faulty product from, or poor experiences with a company.
This week we’re going to keep the momentum going—but instead of writing a letter, we’ll look at reasons why it may be quicker and more effective to use online chat for customer service issues, if the option is available.
From being able to say goodbye to frustrating telephone menus to being granted the ability to copy and paste postal tracking numbers, there are a lot of benefits in chatting online instead of talking on the phone to a customer service rep. Check out this week’s video to learn how online chat can be effective in resolving your issues with a company, and come back next week for even more Monday Productivity Pointers.
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Tags: Productivity, Jess Stratton, Monday Productivity Pointers, Customer Service, Chat
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