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By Todd Dewett | Wednesday, January 07, 2015

How to Improve Your Communication Skills — Right Now

tips on how to improve your communication skills

It’s ironic that one of the most important life skills—communication—receives so little attention in most educational systems and in the training and development practices inside organizations. We know that higher-quality communication skills are a huge catalyst for higher productivity, yet we don’t seem to invest in this idea properly.

But I have good news: Even if you’ve had little formal education or training in what great communication looks like, you can learn it.  In this week’s Management Tips, I’ll show you how to improve your communication skills with great low-cost or free resources, from books to blogs to coaches and beyond.

Plus I’ll share three vital tips you can put to use right now.

By Todd Dewett | Wednesday, December 24, 2014

How Accurate Is Our Self-Perception at Work?

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One of the most difficult things to do is understand how others view your behavior, performance, and character. How accurate is our own self-perception at work?

Psychological research reveals that people never see themselves as others see them. The only question is whether the gap is large or small.

By Todd Dewett | Wednesday, December 17, 2014

'What Did You Say?!' Dealing With Negativity at Work

Tips on dealing with negativity at work

Have you ever been sitting in a meeting or having a conversation in the hallway when a horribly negative comment is unexpectedly directed at you or a colleague?

It’s not a rare occurrence, unfortunately. In most cases the reaction this produces is honest, negative, and unproductive—but it doesn’t have to be that way.

In this week’s Management Tips, I’ll help you navigate this tricky situation and give you tips on dealing with negativity at work.

By Todd Dewett | Wednesday, December 10, 2014

Solve Ethical Dilemmas at Work — with These Tools

Get tools to handle ethical dilemmas at work

Sad but true: We all face ethical dilemmas at work, and have to make decisions that will test our values.

Lots of experts have devised ethical decision-making models to help us, but many are complex or too theoretical.

In this week’s Management Tips, I’ll offer you a simple and practical way to find productive answers the next time you face an ethical dilemma.

By Todd Dewett | Wednesday, December 03, 2014

Avoid the Peter Principle: Prep Your Employees for Promotion

don't let the peter principle guide your promotions

This week’s Management Tips episode addresses a damaging organizational reality: the Peter Principle.

Named after Laurence J. Peter, coauthor of a popular 1969 management book, the idea suggests that people rise to their level of incompetence.

In other words, successful people are often promoted. But the promotion is based on success in their current role—not necessarily their ability to be successful in the new role. Thus, they often fail in their new position.

By Todd Dewett | Wednesday, November 26, 2014

Develop a Personal Board of Directors

Some managers are creating a personal board of directors

The very smartest among us realize we’re not that smart.

That’s why we seek the counsel and advice of other quality professionals. Some use a coach or a mentor. Others are now taking this idea even further:

Why have only one advisor when you could have multiple? That’s why you might want to think about creating a personal board of directors.

By Todd Dewett | Wednesday, November 19, 2014

If Your Team Hates Change ... Then You're Doing It Wrong

leading through change doesn't have to be painful

Everyone says that people don’t like change. While it’s true that some people are more open to change than others, it’s neither accurate nor useful to assert that people in general resist change.

Here’s the truth: People hate bad change.

By Todd Dewett | Wednesday, November 12, 2014

Are You a Creator — or an Innovator?

2014_11_12_MTInnov8

In this week’s Management Tips, I tackle a very common mistake: thinking that creativity and innovation are the same thing. They are not. They are related and complementary.

Understanding how they differ — and whether you’re a creator or an innovator — will give you more peace, clarity, and understanding about your role at work.

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