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By Jess Stratton | Monday, April 07, 2014

Use online chat for customer service

Use online chat for customer service

Last week on Monday Productivity Pointers, we explored writing a claim letter to report either a faulty product from, or poor experiences with a company.

This week we’re going to keep the momentum going—but instead of writing a letter, we’ll look at reasons why it may be quicker and more effective to use online chat for customer service issues, if the option is available.

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