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By Todd Dewett | Wednesday, August 20, 2014

Know Your Phone Etiquette

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You’re using your phone incorrectly.

No, I’m not talking about the way you allow it to distract you in your meetings.  I’m not even talking about your text addiction.

I’m talking about how to hold a conversation over the phone: You’re doing it wrong. You’re not communicating at your optimum level.

By Jess Stratton | Monday, August 18, 2014

Mark Up Images Easily with Skitch

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You may have heard of the popular web clipper and note-taking app Evernote.

The makers of Evernote have another highly useful app to create annotations on photos, screenshots, web pages, even maps! The app is called Skitch, and I’m going to show you how it works on this week’s Monday Productivity Pointers.

By Mike Figliuolo | Monday, August 18, 2014

Attention, Leaders: Does Your Team Trust You?

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As leaders, we manage hundreds of tasks every day. But in the swirl of all that activity, one thing is often ignored until it’s too late: building trust with your team members.

Trust is key to effective working relationships—yet trust seems harder than ever to earn and easier than ever to lose.

What causes a team not to trust its leader? You. Yes, you. If you’re unpredictable, then your team doesn’t know what to expect from you.

By Judy Steiner-Williams | Sunday, August 17, 2014

Writing Tips: Start at the End

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The second habit of Stephen Covey’s Seven Habits of Highly Effective People is “Begin with the end in mind.” That concept applies not only to highly effective people—but to highly effective writing, as well.

Before architects begin building a house, they know what the completed version will look like. They have a blueprint and they know that each step is necessary to get to the next one; the excavation must be complete before the framing begins, etc.

Similarly, when we plan a trip, we usually have a destination in mind before we plan the route and mode of transportation.

Why, then, do people begin writing without thinking about the desired outcome, the purpose, and the necessary stages to produce an easy-to-read, well-organized business message?

By Todd Dewett | Wednesday, August 13, 2014

Understanding Personality Types at Work

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Let’s be honest: We all face some interpersonal friction at work.

And sure, one reason is that some people just aren’t nice—but that’s not actually the most common reason.

When coworkers don’t get along, it’s usually not because one of them is “wrong.” It’s because people are different. Those differences are the focus of this week’s Management Tip.

By Jim Stice | Tuesday, August 12, 2014

What Is Corporate Governance?

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Do you own any shares of stock? Half of all U.S. households do.

The 2010 Survey of Consumer Finances (commissioned every three years by the Federal Reserve) found that 49.9 percent of all U.S. households own shares of stock, either as direct investments in specific companies, or as an investment in a mutual fund, retirement plan, or other stock investment vehicle. Even in households where the head of the house is younger than 35, 39.8 percent own some shares of stock.

By Jess Stratton | Monday, August 11, 2014

Get Keyboard Shortcuts for YouTube

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Welcome to Monday Productivity Pointers! The goal of the course is to find a more direct way to do something you’re already doing.

Today, I’m focusing on keyboard shortcuts for YouTube.

By Tom Geller | Monday, August 11, 2014

Does Bitcoin Matter?

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I love creating courses for lynda.com because I get to introduce the site’s curious and intelligent members to subjects I’m passionate about. The content editors at lynda work hard to make sure every course is relevant and useful to its members.

So when I proposed my course, Up and Running with Bitcoin, they had questions. Does Bitcoin matter enough now? Will it matter a year from now?

I struggled with these questions myself when I first learned about Bitcoin, probably around mid-2011. At that time I was unimpressed, and I’d seen plenty of other “online money” projects come and go. But Bitcoin eventually changed my mind by proving itself a worthy competitor to other financial systems, and by opening up entirely new ways to pay and get paid.

If you heard about Bitcoin during its troubled first few years, or only know of it through old news reports, here’s why Bitcoin matters now:

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