By Todd Dewett | Wednesday, November 19, 2014
Everyone says that people don’t like change. While it’s true that some people are more open to change than others, it’s neither accurate nor useful to assert that people in general resist change.
Here’s the truth: People hate bad change.
By Todd Dewett | Wednesday, November 12, 2014
In this week’s Management Tips, I tackle a very common mistake: thinking that creativity and innovation are the same thing. They are not. They are related and complementary.
Understanding how they differ — and whether you’re a creator or an innovator — will give you more peace, clarity, and understanding about your role at work.
By Todd Dewett | Wednesday, November 05, 2014
There’s no shortage of managers asking their employees for new and improved work products. They shout for creativity, change, and innovation. But the unfortunate truth is that most of then don’t really mean it.
They do want great new ideas, new products and services, and clever solutions to the problems you face. They just don’t want to deal with what always comes first: trials and error, mistakes, and half-baked attempts.
All of which represent business risks — and managers just can’t stand risk.
By Terry Lee Stone | Thursday, October 30, 2014
When it comes to creative work, a good creative brief is the foundation for success.
It provides a solid understanding of the client, fully describes the assignment, and is a map for your creative approach on the project. The document clearly states the client’s needs and expectations, and how this particular project will address them.
By Todd Dewett | Wednesday, October 29, 2014
Success at work has a lot to do with your IQ—your intelligence or general cognitive ability. It’s a solid predictor of good performance and other positive behaviors in the workplace.
But as I’ll tell you in this week’s Management Tips, there are two problems with focusing on IQ alone.
By Tom Geller | Friday, October 24, 2014
By Jeff Toister | Monday, October 20, 2014
Many of today’s jobs are built around multitasking.
Take call center representatives for example. According to ICMI, the average call center agent uses five software programs to serve customers. They spend their day constantly focusing and refocusing their attention from one screen to the next.
When we try to do too many things at once, productivity declines, quality suffers, and stress levels rise.
Did you know that chronic multitasking — at work or anywhere else — can lead to a disorder whose symptoms are nearly identical to attention deficit disorder or ADD?
Here’s how to keep this from happening to you—and how to recover if it already has:
By Todd Dewett | Wednesday, October 15, 2014
At some point, every leader thinks, “My team needs a little more creativity!” Then they start looking for a “creative genius” to promote or hire. This isn’t completely illogical, but it’s definitely unproductive.
In this week’s Management Tips, we’ll address the myth of creative genius—the notion that only a few lucky souls out there are truly creative and that we can benefit from this fact if we can only find them.
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