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By Todd Dewett | Wednesday, September 10, 2014

Management Tips: The Successful Contrarian

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As a professional, being a contrarian can be difficult. On the one hand, you see opportunities for change and improvement more readily than others. On the other hand, your inclination to shake things up may irritate people.

There are a few things we know about how to survive at work as an outside-the-box thinker. In this week’s tip, I’m going to ask you to start thinking not just about your great ideas—but how to make others actually listen when you share them.

By Jolie Miller | Wednesday, September 03, 2014

Boost Productivity: Hold Typing Contests at Work!

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Ever since we started developing our Typing Fundamentals course, several of us in the Business segment at lynda.com have been holding group typing tests to compete for highest words per minute. (The record is 92 words per minute; can you top it?)

My working hypothesis has long been that quick typing is a key differentiator for the folks who get the most done at work.

By Todd Dewett | Wednesday, September 03, 2014

Your Boss Insults You — Publicly. What Do You Do?

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One of the trickiest things you’ll ever have to do at work is deal with a public insult—especially one you didn’t see coming—and especially one delivered by your boss!

You’re sitting there in front of colleagues, possibly even clients, and your intelligence, work ethic, or judgment are questioned for all to see.

By Todd Dewett | Wednesday, August 27, 2014

How to Work with a Difficult Boss

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Here’s an uncomfortable but inevitable truth: Sooner or later, we all have to work for people we don’t like!

Hopefully, this won’t happen to you too often—and when it does, let’s hope it doesn’t last.

But when you’re in the middle of it, you need to know how to effectively navigate the situation.

By Todd Dewett | Wednesday, August 20, 2014

Know Your Phone Etiquette

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You’re using your phone incorrectly.

No, I’m not talking about the way you allow it to distract you in your meetings.  I’m not even talking about your text addiction.

I’m talking about how to hold a conversation over the phone: You’re doing it wrong. You’re not communicating at your optimum level.

By Mike Figliuolo | Monday, August 18, 2014

Attention, Leaders: Does Your Team Trust You?

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As leaders, we manage hundreds of tasks every day. But in the swirl of all that activity, one thing is often ignored until it’s too late: building trust with your team members.

Trust is key to effective working relationships—yet trust seems harder than ever to earn and easier than ever to lose.

What causes a team not to trust its leader? You. Yes, you. If you’re unpredictable, then your team doesn’t know what to expect from you.

By Todd Dewett | Wednesday, August 13, 2014

Understanding Personality Types at Work

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Let’s be honest: We all face some interpersonal friction at work.

And sure, one reason is that some people just aren’t nice—but that’s not actually the most common reason.

When coworkers don’t get along, it’s usually not because one of them is “wrong.” It’s because people are different. Those differences are the focus of this week’s Management Tip.

By Jim Stice | Tuesday, August 12, 2014

What Is Corporate Governance?

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Do you own any shares of stock? Half of all U.S. households do.

The 2010 Survey of Consumer Finances (commissioned every three years by the Federal Reserve) found that 49.9 percent of all U.S. households own shares of stock, either as direct investments in specific companies, or as an investment in a mutual fund, retirement plan, or other stock investment vehicle. Even in households where the head of the house is younger than 35, 39.8 percent own some shares of stock.

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