Seasonal Savings: 20% off selected memberships for a limited time. Give now

Learn it fast with expert-taught software and skills training at lynda.com. See what you can learn

By Todd Dewett | Wednesday, October 16, 2013

How to offer an apology: Management Tips

If you push hard in your career, you will eventually — and hopefully unintentionally — rub someone the wrong way. If you really mess things up or ruffle someone’s feathers, you need to know how to say I’m sorry.

The ability to offer a sincere apology can quickly turn an uncomfortable situation around and help get you back on track.

Most people aren’t good about sensing when they’ve upset others and, worse still, when they do, they don’t always want to apologize. Apologies are not, as some assume, a sign of weakness.

When you offer an effective apology, it shows respect and maturity. It indicates your desire to fix things, own up to your faults, and move on productively. The elements that constitute a great apology are the focus of this weeks first management tip.

My second tip this week builds on the first by addressing the broader issue of fixing your mistakes at work. Let’s be honest: We all make mistakes and find ourselves needing to apologize from time to time. Watch this week’s tips and find out why your mistakes don’t have to be painful; in fact, they just might become invaluable learning moments.

Learn it from the experts.

With online video courses at lynda.com, you can reach your goals faster. Learn software, improve your skills, and get an inside look at how the professionals work.

See what you can learn


Share this article:

Tags:

Get the latest news

  •   New course releases
  •   Pro tips and tricks
  •   News and updates
  
New releases submit clicked

You can change your email preferences at any time. We will never sell your email. More info

Featured articles

A lynda.com membership includes:

Unlimited access to thousands of courses in our library
Certificates of completion
New courses added every week (almost every day!)
Course history to track your progress
Downloadable practice files
Playlists and bookmarks to organize your learning
Become a member

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.