Seasonal Savings: 20% off selected memberships for a limited time. Give now

Learn it fast with expert-taught software and skills training at See what you can learn

By Todd Dewett | Wednesday, November 20, 2013

Communication is career skill #1: Management Tips

Listening and candor. They’re two of the most valuable tools of effective communication, but they’re often overlooked. Listening is the focus of my first Management Tip this week. We often spend too much time asserting our views and responding to others, and too little time listening to—and genuinely hearing—what they have to say. This is ineffective communication, and people can easily sense when managers are more concerned with their own points of view than understanding the team’s position, which undermines their trust in your leadership.

Here’s a rule of thumb: In a conversation with your team, you should listen as much as you talk. If you don’t, they will eventually stop sharing their thoughts with you.

The second tip this week is about understanding how and when to use candor—meaning honest, forthright, straightforward comments—rather than sugar–coating your words. Many managers trip over themselves to be nice, and instead of giving meaningful feedback, they concentrate on not offending. This is understandable, but rarely the best choice. High-performing teams learn how to embrace candor and deliver comments constructively and positively with no malice or ill will.

Communication skills can make or break your career, so remember that listening is often more useful than talking, and to be straight with people when you do speak. When you follow both of these principles, you’ll find your team and colleagues are more willing to listen to what you have to say.

Learn it from the experts.

With online video courses at, you can reach your goals faster. Learn software, improve your skills, and get an inside look at how the professionals work.

See what you can learn

Share this article:

Tags: , , , ,

Get the latest news

  •   New course releases
  •   Pro tips and tricks
  •   News and updates
New releases submit clicked

You can change your email preferences at any time. We will never sell your email. More info

Featured articles

A membership includes:

Unlimited access to thousands of courses in our library
Certificates of completion
New courses added every week (almost every day!)
Course history to track your progress
Downloadable practice files
Playlists and bookmarks to organize your learning
Become a member

Thanks for signing up.

We’ll send you a confirmation email shortly.

Sign up and receive emails about and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from

Sign up and receive emails about and our online training library:

Here’s our privacy policy with more details about how we handle your information.

submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.