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111 courses · 2,320 video tutorials
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  • view course page for Asking Great Sales Questions

    Asking Great Sales Questions with Jeff Bloomfield

    Learn how to ask sales questions that lead to high-quality interactions with customers and clients.

    27m 34s
    Appropriate for all
     
    Viewers:

  • view course page for Innovative Customer Service Techniques

    Learn how to influence customer perceptions, enhance your "service sense," and build teamwork in order to exceed customer expectations.

    44m 53s
    Appropriate for all
     
    Viewers:

  • view course page for Communication Tips

    Communication Tips with Tatiana Kolovou

    Become a better manager or leader by honing your communication skills in this weekly Wednesday series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.

    3h 42m
    Appropriate for all
     
    Viewers:

  • view course page for Requirements Elicitation: Interviews

    Learn how to use interviews to elicit requirements from users and project stakeholders.

    1h 29m
    Beginner
     
    Viewers:

  • view course page for Learning to Say No

    Learning to Say No with Todd Dewett

    Learn how to say no. Learn what tasks to say "no" to and how to do it respectfully.

    22m 30s
    Beginner
     
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  • view course page for Note-Taking for Business Professionals

    Learn how to take better notes in business settings. Discover how to take notes more quickly, capture more ideas, and help prepare for different types of meetings.

    47m 36s
     
    Viewers:

  • view course page for Trade Secrets: A Deeper Dive

    Learn about trade secrets, what's covered by nondisclosure and noncompete agreements, and how businesses can protect trade secrets in this course by intellectual property lawyer Dana Robinson.

    32m 30s
    Appropriate for all
     
    Viewers:

  • view course page for Projecting Intelligence

    Projecting Intelligence with Todd Dewett

    Learn how to project intelligence and develop your communication skills in this training course by Dr. Todd Dewett.

    29m 32s
    Beginner
     
    Viewers:

  • view course page for Business Ethics

    Business Ethics with Bob McGannon

    Find out why business ethics are critical to company success and learn how to create and implement an ethical code in your organization.

    1h 29m
    Appropriate for all
     
    Viewers:

  • view course page for Creating Your Personal Brand

    Learn how to create the brand of you. Craft a personal brand that puts you in control of your career and attracts opportunities.

    33m 28s
    Appropriate for all
     
    Viewers:

  • view course page for Managing Diversity

    Managing Diversity with Catherine Mattice

    Learn how to build an inclusive workplace that celebrates diversity and inclusion.

    36m 54s
    Appropriate for all
    Viewers:

  • view course page for Small Business Marketing Fundamentals

    Learn what every small business owner needs to know about marketing a product or service.

    1h 16m
    Appropriate for all
     
    Viewers:

  • view course page for Sales Secrets for Small Business

    Get a simple three-step sales system (explore-present-act) that you can incorporate into your own small business to boost sales.

    48m 57s
    Appropriate for all
     
    Viewers:

  • view course page for Translating Your Military Skills to Civilian Workplace

    Learn how to transition your military experience into a fulfilling civilian career.

    47m 32s
    Appropriate for all
     
    Viewers:

  • view course page for Managing International Projects

    Learn how to successfully plan and execute an international project and manage the culture, language, and time zone differences present in a diverse team.

    1h 5m
    Beginner
     
    Viewers:

  • view course page for Powerless to Powerful: Taking Control

    Learn to choose how you respond to difficult circumstances, and take back the control you need to make positive changes in your work and life.

    59m 1s
    Appropriate for all
     
    Viewers:

  • view course page for Quick Fixes for Poor Customer Service

    Discover simple solutions to instantly improve customer service.

    33m 44s
    Appropriate for all
     
    Viewers:

  • view course page for Influencer Interview: Oprah Winfrey

    Oprah Winfrey shares some deep and unique insights about her own career and what truly matters.

    44m 38s
    Beginner
     
    Viewers:

  • view course page for Writing to be Heard on LinkedIn

    Get practical advice on how to write great posts and create conversations around your ideas on LinkedIn.

    30m 26s
    Appropriate for all
     
    Viewers:

  • view course page for Understanding Patents: A Deeper Dive

    Want to patent your invention or technology—or avoid infringing on someone else's? Learn the defining characteristics of successful patents, including what is and is not patentable.

    53m 36s
    Appropriate for all
     
    Viewers:

  • view course page for Business Writing Strategies

    Business Writing Strategies with Judy Steiner-Williams

    Learn how to write for a specific business purpose, whether it's to present information, convey good or bad news, or persuade the reader.

    1h 59m
    Appropriate for all
     
    Viewers:

  • view course page for Fred Kofman on Managing Conflict

    Don't avoid conflict; manage it. Learn the tools that turn conflicts into positive outcomes in this workshop-style course with LinkedIn vice president, philosopher of leadership, and influencer Fred Kofman.

    1h 4m
    Beginner
     
    Viewers:

  • view course page for Working Remotely

    Working Remotely with Todd Dewett

    Learn how to work remotely and remain connected to your organization.

    32m 11s
    Appropriate for all
     
    Viewers:

  • view course page for Strategic Negotiation

    Strategic Negotiation with Mike Figliuolo

    Learn a systematic process for conducting your next major negotiation—whether it be negotiating a contract, additional resources for a project, or the purchase of a company.

    47m 19s
    Appropriate for all
     
    Viewers:

  • view course page for Acrobat DC Essential Training

    Learn how to create, edit, and manage PDFs with the Acrobat DC family of programs: Acrobat Standard, Acrobat Pro, and Acrobat Reader.

    7h 28m
    Beginner
     
    Viewers:

  • view course page for Organization Communication Fundamentals

    Learn the dynamics of successful organizational communication, so you can communicate and lead more effectively.

    1h 20m
    Appropriate for all
     
    Viewers:

  • view course page for Teamwork Fundamentals

    Teamwork Fundamentals with Chris Croft

    Management trainer Chris Croft discusses the qualities of great teams and what you can do to be an effective team member.

    1h 16m
    Appropriate for all
     
    Viewers:

  • view course page for Media Training

    Media Training with Deirdre Breakenridge

    Learn how to speak to the media. Find out what to expect with journalists and how to tailor and deliver your message to specific media channels and audiences.

    1h 25m
    Beginner
     
    Viewers:

  • view course page for Creating a Business Plan

    Creating a Business Plan with Mike Figliuolo

    Looking to build a business or expand one you're already running? First you'll need to write a business plan. Learn how to define your business, market, product, sales strategy, and more.

    1h 12m
    Appropriate for all
     
    Viewers:

  • view course page for Office Sway: First Look

    Office Sway: First Look with Oliver Schinkten

    Create and share interactive reports and presentations on the fly with Sway, the new Microsoft Office app.

    22m 11s
    Appropriate for all
     
    Viewers:

  • view course page for Speech Writing

    Speech Writing with Judy Steiner-Williams

    Learn how to write, organize, and deliver the perfect speech.

    1h 54m
    Appropriate for all
     
    Viewers:

  • view course page for Creating Customer Value

    Creating Customer Value with Jill Griffin

    Manage the relationship between your brand, your product/service, and your price, so that customers see why your offering is truly valuable and remain loyal.

    33m 50s
    Appropriate for all
     
    Viewers:

  • view course page for Up and Running with Skype for Business

    Learn how to use Skype for Business to connect with important contacts, deliver presentations, and keep in touch on the go.

    1h 35m
    Beginner
     
    Viewers:

  • view course page for Understanding Copyright: A Deeper Dive

    A deep dive into copyright—your mechanism for protecting intellectual property that resides in a tangible form: books, songs, software, product designs, etc.

    1h 12m
    Appropriate for all
     
    Viewers:

  • view course page for Working with Upset Customers

    Get proven techniques for neutralizing angry customer behavior as well as preventing it from occurring in the first place.

    55m 4s
    Appropriate for all
     
    Viewers:

  • view course page for Business Etiquette: Phone, Email, and Text

    Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.

    59m 3s
    Appropriate for all
     
    Viewers:

  • view course page for Building Accountability Into Your Culture

    Create a culture of accountability at every level of your organization, with these leadership tips from executive coach Mike Figliuolo.

    33m 37s
    Appropriate for all
     
    Viewers:

  • view course page for Understanding Trademarks: A Deeper Dive

    Lawyer and author Dana Robinson outlines the basics of trademark law, including when you need to register your trademark and what to do about trademark infringement.

    1h 2m
    Appropriate for all
     
    Viewers:

  • view course page for Writing Proposals

    Writing Proposals with Judy Steiner-Williams

    Learn how to respond to a request for proposal (RFP) and to craft a well-conceived proposal from scratch.

    2h 17m
    Appropriate for all
     
    Viewers:

  • view course page for Using Customer Surveys to Improve Service

    Learn how to design and implement customer service surveys, and turn the data into actions that can improve service quality.

    52m 14s
    Appropriate for all
     
    Viewers:

  • view course page for Communicating with Confidence

    Get simple communication tools, strategies, and tips to help you communicate with confidence.

    1h 28m
    Appropriate for all
     
    Viewers:

  • view course page for How to Present and Stay on Point

    Learn how to deliver a great presentation, stay on point, and recover when you make mistakes.

    24m 28s
    Appropriate for all
     
    Viewers:

  • view course page for Asking for a Raise

    Asking for a Raise with Lisa Gates

    Learn how to understand and communicate your professional value and get what you want in a salary negotiation.

    54m 14s
    Appropriate for all
     
    Viewers:

  • view course page for Humor in the Workplace

    Humor in the Workplace with Izzy Gesell

    Bring the power of humor into your workplace to help collaboration and drive results.

    45m 10s
    Appropriate for all
     
    Viewers:

  • view course page for Crisis Communication Fundamentals

    Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.

    1h 2m
    Appropriate for all
     
    Viewers:

  • view course page for Developing Executive Presence

    Explains how the "elusive" quality of executive presence actually can be developed to help you stand out from the crowd, gain leadership opportunities, and be successful as a leader.

    1h 24m
    Appropriate for all
     
    Viewers:

  • view course page for Google Voice Essential Training

    Get the most out of Google Voice, the powerful voicemail and calling platform.

    1h 0m
    Beginner
     
    Viewers:

  • view course page for Managing Technical Teams

    Managing Technical Teams with Bob McGannon

    Outlines the unique characteristics and needs of a technical team, and the specific competencies managers need to develop in order to drive performance.

    53m 50s
    Appropriate for all
     
    Viewers:

  • view course page for Getting Promoted

    Getting Promoted with Todd Dewett

    Coach Todd Dewett helps you prepare your case for getting promoted—and demonstrate the value you offer your organization.

    30m 2s
    Appropriate for all
     
    Viewers:

  • view course page for Dragon NaturallySpeaking Essential Training

    Learn how to use Dragon NaturallySpeaking, the leading speech-recognition software, for everything from dictating text to controlling your PC.

    1h 53m
    Beginner
     
    Viewers:

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