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277 courses · 5,859 video tutorials
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  • view course page for Find and Retain High Potentials

    Win the war for talent by bringing the best and brightest to work for your organization. Learn how to identify, attract, and retain high potential employees.

    1h 0m
    Appropriate for all
     
    Viewers:

  • view course page for How to Manage Customer Expectations for Frontline Employees

  • view course page for Recruiting Veterans

    Recruiting Veterans

    with Lida Citroën

    Veterans are a rich source of talent. Recruiters and HR professionals will learn how to build a successful hiring program targeting the veteran employee.

    43m 22s
    Appropriate for all
     
    Viewers:

  • view course page for Strategic Human Resources

    Strategic Human Resources

    with Catherine Mattice

    Learn how to think and operate as a strategic human resources professional. Align your recruiting, performance management, and training strategies with your organization's vision.

    55m 44s
    Intermediate
     
    Viewers:

  • view course page for How to Analyze Sales Competitors

    Increase sales by knowing the competition. Learn how to evaluate sales competitors with these smart sales strategies.

    33m 54s
    Appropriate for all
     
    Viewers:

  • view course page for Critical Thinking

    Critical Thinking

    with Mike Figliuolo

    Learn the basics of critical thinking, an essential skill for problem solving and decision making.

    1h 6m
    Appropriate for all
     
    Viewers:

  • view course page for Identify Sales Growth Opportunities

    Learn how to increase sales by identifying growth opportunities inside and outside your current sales category.

    35m 25s
    Intermediate
     
    Viewers:

  • view course page for How to Serve Customers Using Social Media

    Learn how to create a winning customer service strategy for social media platforms such as Twitter, Facebook, Yelp, and TripAdvisor.

    43m 1s
    Appropriate for all
     
    Viewers:

  • view course page for Customer Service over the Phone

    Customer service expert Jeff Toister helps you identify and address the unique challenges posed by serving customers over the phone.

    51m 59s
    Appropriate for all
     
    Viewers:

  • view course page for How to Manage Your Sales Territory

    Territory management is all about organization. Jeff Bloomfield helps you reenergize your territory and organize your efforts so you are spending your time in the right areas with the most important prospects.

    32m 4s
    Appropriate for all
     
    Viewers:

  • view course page for How to Manage Your Sales Process

    Learn how to build a sales process that is easy to follow and keeps you on track. Create a winning formula to help you identify prospects and close sales more consistently.

    30m 35s
    Appropriate for all
     
    Viewers:

  • view course page for Human Resources in the On-Demand Economy

    How do you manage and lead an on-demand workforce? Get an overview of the management and HR issues facing employers of nontraditional employees like contractors, freelancers, and elancers.

    1h 7m
    Appropriate for all
     
    Viewers:

  • view course page for Sallie Krawcheck on Risk-Taking

    Sallie Krawcheck on Risk-Taking

    with Sallie Krawcheck

    Why take risks? Smart risk-taking is tied to growth and continued opportunity. LinkedIn Influencer Sallie Krawcheck shares career advice on taking chances while mitigating risk.

    33m 16s
    Appropriate for all
     
    Viewers:

  • view course page for Developing Cross-Cultural Intelligence

    Learn how to develop the cross-cultural intelligence to navigate cultural differences. Discover the difference between high- and low-context cultures and how to effectively work across them.

    1h 14m
    Appropriate for all
     
    Viewers:

  • view course page for How to Set Team and Employee Goals

    Setting goals is key to getting the best performance from your team. Learn how to set employee goals to drive the behavior you want, establish business priorities, and help your employees focus on the right things.

    1h 9m
    Appropriate for all
     
    Viewers:

  • view course page for Rights of Publicity: A Deeper Dive

    Diminish your risk when working with the public. Learn the difference between rights of publicity (ROP) and copyright or trademark, how to get ROP clearance, and how to avoid infringement.

    32m 19s
    Appropriate for all
     
    Viewers:

  • view course page for J.T. O'Donnell on Making Recruiters Come to You

    Learn what recruiters look for, and how to help them find you. J.T. O'Donnell shares an insider's view of recruiting so you can maximize your success.

    26m 5s
    Appropriate for all
     
    Viewers:

  • view course page for Administrative Human Resources

    Administrative Human Resources

    with Catherine Mattice

    Learn the basics of human resources administration, including staffing and training, documentation, administering benefits and compensation, managing performance, handling difficult HR issues, and ensuring compliance.

    1h 25m
    Appropriate for all
     
    Viewers:

  • view course page for Project Management Fundamentals

    Learn project management techniques to effectively manage simple projects and complex enterprise-wide initiatives. This course tackles the basics of project management, from building a project plan to managing resources.

    3h 20m
    Beginner
     
    Viewers:

  • view course page for How to Pitch to Investors

    How to Pitch to Investors

    with Jana Trantow

    Starting a business? Learn what angel investors and venture capitalists are looking for and how to best present your business idea.

    43m 49s
    Appropriate for all
     
    Viewers:

  • view course page for Winning Back a Lost Customer

    Lost customers are not lost causes. Learn why and how winning back lost customers can be a rich source of renewed revenue and customer loyalty for any firm.

    41m 23s
    Appropriate for all
     
    Viewers:

  • view course page for Mindfulness

    Mindfulness

    with John Ullmen

    Practicing mindfulness improves your focus, resilience, and decision making. In addition to mindfulness meditation, this course features a series of mindfulness techniques for dealing with stress, fear, and self-doubt as well as connecting with others, practicing mindful leadership, and performing under pressure.

    1h 16m
    Intermediate
     
    Viewers:

  • view course page for Writing a Resume

    Writing a Resume

    with Stacey Gordon

    Learn how to write a resume that impresses hiring managers and speaks to your personal and professional strengths. This resume writing course deals with the nuts and bolts of resume formatting, layout, and word choice.

    2h 39m
    Beginner
     
    Viewers:

  • view course page for Running Company Onboarding

    Learn how to design and implement an onboarding process that will train new hires and set up employees for long-term engagement and growth.

    42m 54s
    Appropriate for all
     
    Viewers:

  • view course page for Risk-Taking for Leaders

    Risk-Taking for Leaders

    with Deborah Perry Piscione

    Without knowing when and how to take risks, organizations can lose market share and relevance. Learn how to cultivate risk-taking in your team, your organization, and your career.

    1h 3m
    Advanced
     
    Viewers:

  • view course page for Making Great Sales Presentations

    Learn how to connect with your listeners and conduct yourself with professionalism in your next sales presentation.

    34m 36s
    Appropriate for all
     
    Viewers:

  • view course page for Performance-Based Hiring

    Lou Adler explains the performance-based hiring process—the only validated methodology based on how top performers look for, compare, and accept one position over another.

    1h 14m
    Appropriate for all
     
    Viewers:

  • view course page for Breakeven and Cost-Volume-Profit (CVP) Analysis

    How do you know when you'll make a profit? Jim and Kay Stice explain the ins and outs of breakeven analysis and cost-volume-profit analysis, and what it means for your business.

    1h 23m
    Beginner
     
    Viewers:

  • view course page for Creating Your IT Strategy

    Learn a step-by-step process for creating your organization's IT strategy.

    51m 7s
    Appropriate for all
     
    Viewers:

  • view course page for Sales Prospecting

    Sales Prospecting

    with Jeff Bloomfield

    Learn the keys to successful sales prospecting. Learn how to cultivate your mindset and develop habits for greater success in sales prospecting.

    33m 53s
    Appropriate for all
     
    Viewers:

  • view course page for Managing Project Ethics

    Managing Project Ethics

    with Bob McGannon

    Learn the four values of project ethics according to the Project Management Institute—responsibility, respect, fairness, and honesty—and how the PMI code of ethics applies to situations you'll encounter as a project manager.

    1h 14m
    Intermediate
     
    Viewers:

  • view course page for Writing in Plain English

    Writing in Plain English

    with Judy Steiner-Williams

    Learn to write in a way that is easily understood by your target audience: clear and straightforward, appropriate to their reading level, and free of wordiness, clichés, and jargon.

    1h 51m
    Beginner
     
    Viewers:

  • view course page for Asking Great Sales Questions

    Asking Great Sales Questions

    with Jeff Bloomfield

    Learn how to ask sales questions that lead to high-quality interactions with customers and clients.

    27m 30s
    Appropriate for all
     
    Viewers:

  • view course page for Agile at Work: Getting Better with Agile Retrospectives

  • view course page for Innovative Customer Service Techniques

    Learn how to influence customer perceptions, enhance your "service sense," and build teamwork in order to exceed customer expectations.

    44m 49s
    Appropriate for all
     
    Viewers:

  • view course page for How to Start a Business with Family and Friends

  • view course page for Communication Tips

    Communication Tips

    with Tatiana Kolovou

    Become a better manager or leader by honing your communication skills in this series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.

    3h 42m
    Appropriate for all
     
    Viewers:

  • view course page for Gretchen Rubin on Creating Great Workplace Habits

  • view course page for Design Thinking: Lead Change in Your Organization

    Learn how design thinking can lead to better designs and business solutions. Discover new strategies for ideation and problem solving, such as journey mapping, concepting, and prototyping.

    2h 8m
    Beginner
     
    Viewers:

  • view course page for Learning to Say No

    Learning to Say No

    with Todd Dewett

    Learn how to say no. Learn what tasks to say "no" to and how to do it respectfully.

    22m 26s
    Intermediate
     
    Viewers:

  • view course page for Note-Taking for Business Professionals

    Learn how to take better notes in business settings. Discover how to take notes more quickly, capture more ideas, and help prepare for different types of meetings.

    47m 32s
     
    Viewers:

  • view course page for Trade Secrets: A Deeper Dive

    Learn about trade secrets, what's covered by nondisclosure and noncompete agreements, and how businesses can protect trade secrets in this course by intellectual property lawyer Dana Robinson.

    32m 27s
    Appropriate for all
     
    Viewers:

  • view course page for Projecting Intelligence

    Projecting Intelligence

    with Todd Dewett

    Learn how to project intelligence and develop your communication skills in this training course by Dr. Todd Dewett.

    29m 28s
    Beginner
     
    Viewers:

  • view course page for Time Management Fundamentals

    Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.

    2h 51m
    Beginner
     
    Viewers:

  • view course page for Business Valuation

    Business Valuation

    with Jim Stice

    Learn how to value a business using different valuation methods, such as multiples, earnings ratios, and discounted cash-flow analysis.

    1h 49m
    Appropriate for all
     
    Viewers:

  • view course page for Business Ethics

    Business Ethics

    with Bob McGannon

    Find out why business ethics are critical to company success and learn how to create and implement an ethical code in your organization.

    1h 29m
    Advanced
     
    Viewers:

  • view course page for Learning from Failure

    Learning from Failure

    with Todd Dewett

    Learn from your mistakes and grow from them with these helpful strategies from coach Todd Dewett.

    29m 3s
    Intermediate
     
    Viewers:

  • view course page for Creating Your Personal Brand

    Learn how to create the brand of you. Craft a personal brand that puts you in control of your career and attracts opportunities.

    33m 28s
    Intermediate
     
    Viewers:

  • view course page for Lean Six Sigma Fundamentals

    Learn what Lean Six Sigma is, why it is used, and how it can be applied to manufacturing, services, and supply chain management.

    1h 20m
    Appropriate for all
     
    Viewers:

  • view course page for Managing Diversity

    Managing Diversity

    with Catherine Mattice

    Learn how to build an inclusive workplace that celebrates diversity and inclusion.

    36m 54s
    Appropriate for all
     
    Viewers:

“As a teacher, I respect the way that your tutorials are hands-on and interactive. They are quick and to-the-point, and the teachers you have chosen are patient and concise.” —Joshua M.
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