Learn how to create a winning customer service strategy for social media platforms such as Twitter, Facebook, Yelp, and TripAdvisor.
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Customer service expert Jeff Toister helps you identify and address the unique challenges posed by serving customers over the phone.
Territory management is all about organization. Jeff Bloomfield helps you reenergize your territory and organize your efforts so you are spending your time in the right areas with the most important prospects.
Learn how to build a sales process that is easy to follow and keeps you on track. Create a winning formula to help you identify prospects and close sales more consistently.
How do you manage and lead an on-demand workforce? Get an overview of the management and HR issues facing employers of nontraditional employees like contractors, freelancers, and elancers.
Why take risks? Smart risk-taking is tied to growth and continued opportunity. LinkedIn Influencer Sallie Krawcheck shares career advice on taking chances while mitigating risk.
Learn how to develop the cross-cultural intelligence to navigate cultural differences. Discover the difference between high- and low-context cultures and how to effectively work across them.
Setting goals is key to getting the best performance from your team. Learn how to set employee goals to drive the behavior you want, establish business priorities, and help your employees focus on the right things.
Diminish your risk when working with the public. Learn the difference between rights of publicity (ROP) and copyright or trademark, how to get ROP clearance, and how to avoid infringement.
Learn what recruiters look for, and how to help them find you. J.T. O'Donnell shares an insider's view of recruiting so you can maximize your success.
Learn the basics of human resources administration, including staffing and training, documentation, administering benefits and compensation, managing performance, handling difficult HR issues, and ensuring compliance.
Important headlines, breaking stories, and other content that impacts your personal and professional life.
Learn project management techniques to effectively manage simple projects and complex enterprise-wide initiatives. This course tackles the basics of project management, from building a project plan to managing resources.
Starting a business? Learn what angel investors and venture capitalists are looking for and how to best present your business idea.
Lost customers are not lost causes. Learn why and how winning back lost customers can be a rich source of renewed revenue and customer loyalty for any firm.
Learn how to write a resume that impresses hiring managers and speaks to your personal and professional strengths. This resume writing course deals with the nuts and bolts of resume formatting, layout, and word choice.
Learn how to design and implement an onboarding process that will train new hires and set up employees for long-term engagement and growth.
Lou Adler explains the performance-based hiring process—the only validated methodology based on how top performers look for, compare, and accept one position over another.
How do you know when you'll make a profit? Jim and Kay Stice explain the ins and outs of breakeven analysis and cost-volume-profit analysis, and what it means for your business.
Learn a step-by-step process for creating your organization's IT strategy.
Learn how to influence customer perceptions, enhance your "service sense," and build teamwork in order to exceed customer expectations.
Learn how to start your own business with family and friends. Discover how to set expectations around roles, ownership, and finances.
Become a better manager or leader by honing your communication skills in this series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.
Gretchen Rubin, a thought leader in happiness and habits, teaches us how use the Four Tendencies framework to create great habits at work.
Learn how design thinking can lead to better designs and business solutions. Discover new strategies for ideation and problem solving, such as journey mapping, concepting, and prototyping.
Learn about trade secrets, what's covered by nondisclosure and noncompete agreements, and how businesses can protect trade secrets in this course by intellectual property lawyer Dana Robinson.
Learn how to project intelligence and develop your communication skills in this training course by Dr. Todd Dewett.
Learn how to value a business using different valuation methods, such as multiples, earnings ratios, and discounted cash-flow analysis.
Learn what Lean Six Sigma is, why it is used, and how it can be applied to manufacturing, services, and supply chain management.
Learn how to build an inclusive workplace that celebrates diversity and inclusion.
Learn what every small business owner needs to know about marketing a product or service.
Award-winning game designer John Romero, creator of Quake and DOOM, gives advice on founding a gaming startup, from creating a business plan and finding investors to dealing with contractors and paperwork.
Learn how to better manage the processes—and thus the outcomes—of your project or business.
Get a simple three-step sales system (explore-present-act) that you can incorporate into your own small business to boost sales.
Learn your investment options and how to create your own intelligent investment plan.
Learn how to build your advertising plan with training from former NYC ad executive Jane Barratt.
Learn how to transition your military experience into a fulfilling civilian career.
Learn how to successfully plan and execute an international project and manage the culture, language, and time zone differences present in a diverse team.
Learn to choose how you respond to difficult circumstances, and take back the control you need to make positive changes in your work and life.
Learn how revenue recognition—a seemingly innocent accounting topic—can turn a reported profit into a reported loss, sometimes with multibillion dollar implications for company values.
Oprah Winfrey shares some deep and unique insights about her own career and what truly matters.
Learn how to make high-quality decisions with far-reaching impact. Find the data and tools to support your decision, make the call, communicate decisions effectively, and lead your organization through change.
Financial therapist Amanda Clayman provides 5 quick tips to help you start building your financial future.
Want to patent your invention or technology—or avoid infringing on someone else's? Learn the defining characteristics of successful patents, including what is and is not patentable.
Find your next job with LinkedIn Premium Job Seeker. Learn how to use this premium service to search for leads, connect with hiring managers and decision makers, and apply for jobs.
Learn how to help your organization make the transition from traditional waterfall project management to agile project management.
Find the job candidates you need with LinkedIn Recruiter, the industry-leading recruiting platform.
Learn a systematic process for conducting your next major negotiation—whether it be negotiating a contract, additional resources for a project, or the purchase of a company.
Businesses with great products and services fail because of improperly managed cash flows. Learn the difference between net income and operating cash flow and how to manage your cash flow for growth.
Learn how to segment your customers so you can create targeted marketing messages.
“Keep up the good work—it's helping so many of us stay up to speed on all the many topics involved in building creative websites.” —Sandra M.
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