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A deep dive into copyright—your mechanism for protecting intellectual property that resides in a tangible form: books, songs, software, product designs, etc.
Become a better manager or leader by honing your communication skills in this weekly Wednesday series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.
Learn how to construct a budget to help your small business make decisions and evaluate future performance.
Evangelist, author, and speaker Guy Kawasaki shares his thoughts on a variety of topics centered on entrepreneurship, including focusing your pitch and prototypes, predicting new markets, and capitalizing on social media.
Learn about the fundamental themes and processes of PRINCE2, the de facto standard for project management in the UK.
Get proven techniques for neutralizing angry customer behavior as well as preventing it from occurring in the first place.
Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.
Create a culture of accountability at every level of your organization, with these leadership tips from executive coach Mike Figliuolo.
Learn the basics of bookkeeping and how financial statements are created from ledgers in this essential accounting skills course.
Learn how to assess and develop the skill of resourcefulness: being able to do more with less.
Lawyer and author Dana Robinson outlines the basics of trademark law, including when you need to register your trademark and what to do about trademark infringement.
Professional organizer Suzanna Kaye shows how to set up any office for maximum productivity.
Learn how to design and implement customer service surveys, and turn the data into actions that can improve service quality.
Get simple communication tools, strategies, and tips to help you communicate with confidence.
Learn how to deliver a great presentation, stay on point, and recover when you make mistakes.
Learn how to understand and communicate your professional value and get what you want in a salary negotiation.
Learn how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.
Bring the power of humor into your workplace to help collaboration and drive results.
Get a better handle on your money with these five tips on spending, managing fixed costs, budgeting, investing, and saving.
Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.
Explains how the "elusive" quality of executive presence actually can be developed to help you stand out from the crowd, gain leadership opportunities, and be successful as a leader.
Financial expert Jane Barratt outlines a way of thinking "beyond the paycheck" that enables a more productive approach to earning, spending, saving, and investing money.
Learn how to conduct an effective strategic planning process that results in a clear, compelling strategic plan for your organization.
Get to know customers at a deeper level—not as stats but as people—with marketing research. Learn about the methods, approaches, and process of conducting market research.
Outlines the unique characteristics and needs of a technical team, and the specific competencies managers need to develop in order to drive performance.
Learn how understanding the time value of money (TVM) can help you figure out loan payments, save for college and retirement, rent or buy a house, lease or purchase a car, and make long-term business decisions.
Coach Todd Dewett helps you prepare your case for getting promoted—and demonstrate the value you offer your organization.
A primer on nonprofit management and leadership, including topics such as fundraising, talent recruiting and retention, governance, finance, and accounting.
Learn the secrets of successful small businesses in this weekly series with business coach Dave Crenshaw. Get a new tip every Tuesday.
Professional PM trainer Chris Croft outlines techniques for addressing the most common people, quality, cost, and time-management problems that arise when working on projects.
A comprehensive guide to the field of human resources, including core responsibilities such as recruitment, hiring, compensation, training and development, and performance management.
Manage your small business successfully with these finance essentials from accounting professors Jim and Kay Stice.
Discover how to lead customer service teams to greatness.
Bootstrap your business. Learn how to launch, manage, grow, and exit a business without taking on significant outside funding.
Learn how to make better business decisions faster, incur less risk, and gain support for your decisions.
Find out what makes salespeople effective, and learn specific strategies for prospecting and product positioning and developing a sales process.
Learn how the science of sales—understanding who people buy from and why—can help you better connect with your customers and their needs.
Explore common math problems in ways that relate to everyday life: calculating tips and taxes, comparing prices, figuring out volume and area, and even counting calories.
Learn how to write and present a great marketing plan.
Explains what financial ratios such as ROA and ROI mean and how they can be used to identify financial trends or assess a company's financial status.
Management trainer Chris Croft helps you understand how you can interact more successfully with others by being assertive.
Learn how to quickly and effectively enter numeric data and formulas into a spreadsheet application like Excel using the 10-key numeric keypad.
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
Discover how to gather and analyze project requirements.
Learn how to navigate a difficult relationship with your boss by understanding your own triggers, managing your responses, and evaluating your options for next steps.
Learn what you are communicating with your body language and how you can establish leadership presence.
Get two new management tips every week and learn to improve communication, increase motivation, deal with conflict, and build better relationships.
Learn what you need to know before filing your personal or professional tax return, and get tips on tax planning.
Professional organizer Suzanna Kaye helps businesses and individuals go paperless.
Learn the art of getting things done with world-renowned productivity expert David Allen.