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87 courses · 1,907 video tutorials
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  • view course page for Teamwork Fundamentals

    Teamwork Fundamentals with Chris Croft

    Management trainer Chris Croft discusses the qualities of great teams and what you can do to be an effective team member.

    1h 16m
    Appropriate for all
     
    Viewers:

  • view course page for Communication Tips

    Communication Tips with Tatiana Kolovou

    Become a better manager or leader by honing your communication skills in this weekly Wednesday series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.

    2h 38m
    Appropriate for all
     
    Viewers:

  • view course page for Media Training

    Media Training with Deirdre Breakenridge

    Learn how to speak to the media. Find out what to expect with journalists and how to tailor and deliver your message to specific media channels and audiences.

    1h 25m
    Beginner
     
    Viewers:

  • view course page for Creating a Business Plan

    Creating a Business Plan with Mike Figliuolo

    Looking to build a business or expand one you're already running? First you'll need to write a business plan. Learn how to define your business, market, product, sales strategy, and more.

    1h 12m
    Appropriate for all
     
    Viewers:

  • view course page for Office Sway: First Look

    Office Sway: First Look with Oliver Schinkten

    Create and share interactive reports and presentations on the fly with Sway, the new Microsoft Office app.

    22m 11s
    Appropriate for all
     
    Viewers:

  • view course page for Speech Writing

    Speech Writing with Judy Steiner-Williams

    Learn how to write, organize, and deliver the perfect speech.

    1h 54m
    Appropriate for all
     
    Viewers:

  • view course page for Creating Customer Value

    Creating Customer Value with Jill Griffin

    Manage the relationship between your brand, your product/service, and your price, so that customers see why your offering is truly valuable and remain loyal.

    33m 50s
    Appropriate for all
     
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  • view course page for Up and Running with Skype for Business 2015

    Learn how to use Skype for Business to connect with important contacts, deliver presentations, and keep in touch on the go.

    1h 36m
    Beginner
     
    Viewers:

  • view course page for Understanding Copyright: A Deeper Dive

    A deep dive into copyright—your mechanism for protecting intellectual property that resides in a tangible form: books, songs, software, product designs, etc.

    1h 12m
    Appropriate for all
     
    Viewers:

  • view course page for Working with Upset Customers

    Get proven techniques for neutralizing angry customer behavior as well as preventing it from occurring in the first place.

    55m 4s
    Appropriate for all
     
    Viewers:

  • view course page for Business Etiquette: Phone, Email, and Text

    Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.

    59m 3s
    Appropriate for all
     
    Viewers:

  • view course page for Building Accountability Into Your Culture

    Create a culture of accountability at every level of your organization, with these leadership tips from executive coach Mike Figliuolo.

    33m 37s
    Appropriate for all
     
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  • view course page for Understanding Trademarks: A Deeper Dive

    Lawyer and author Dana Robinson outlines the basics of trademark law, including when you need to register your trademark and what to do about trademark infringement.

    1h 2m
    Appropriate for all
     
    Viewers:

  • view course page for Writing Proposals

    Writing Proposals with Judy Steiner-Williams

    Learn how to respond to a request for proposal (RFP) and to craft a well-conceived proposal from scratch.

    2h 17m
    Appropriate for all
     
    Viewers:

  • view course page for Using Customer Surveys to Improve Service

    Learn how to design and implement customer service surveys, and turn the data into actions that can improve service quality.

    52m 14s
    Appropriate for all
     
    Viewers:

  • view course page for Communicating with Confidence

    Get simple communication tools, strategies, and tips to help you communicate with confidence.

    1h 28m
    Appropriate for all
     
    Viewers:

  • view course page for How to Present and Stay on Point

    Learn how to deliver a great presentation, stay on point, and recover when you make mistakes.

    24m 28s
    Appropriate for all
     
    Viewers:

  • view course page for Asking for a Raise

    Asking for a Raise with Lisa Gates

    Learn how to understand and communicate your professional value and get what you want in a salary negotiation.

    54m 14s
    Appropriate for all
     
    Viewers:

  • view course page for Humor in the Workplace

    Humor in the Workplace with Izzy Gesell

    Bring the power of humor into your workplace to help collaboration and drive results.

    45m 10s
    Appropriate for all
     
    Viewers:

  • view course page for Acrobat DC Essential Training

    Learn how to create, edit, and manage PDFs with the Acrobat DC family of programs: Acrobat Standard, Acrobat Pro, and Acrobat Reader.

    7h 16m
    Beginner
     
    Viewers:

  • view course page for Crisis Communication Fundamentals

    Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.

    1h 2m
    Appropriate for all
     
    Viewers:

  • view course page for Developing Executive Presence

    Explains how the "elusive" quality of executive presence actually can be developed to help you stand out from the crowd, gain leadership opportunities, and be successful as a leader.

    1h 24m
    Appropriate for all
     
    Viewers:

  • view course page for Google Voice Essential Training

    Get the most out of Google Voice, the powerful voicemail and calling platform.

    1h 0m
    Beginner
     
    Viewers:

  • view course page for Managing Technical Teams

    Managing Technical Teams with Bob McGannon

    Outlines the unique characteristics and needs of a technical team, and the specific competencies managers need to develop in order to drive performance.

    53m 50s
    Appropriate for all
     
    Viewers:

  • view course page for Getting Promoted

    Getting Promoted with Todd Dewett

    Coach Todd Dewett helps you prepare your case for getting promoted—and demonstrate the value you offer your organization.

    30m 2s
    Appropriate for all
     
    Viewers:

  • view course page for Dragon NaturallySpeaking Essential Training

    Learn how to use Dragon NaturallySpeaking, the leading speech-recognition software, for everything from dictating text to controlling your PC.

    1h 53m
    Beginner
     
    Viewers:

  • view course page for Google Groups Essential Training

    Discover how to create online forums and connect with others using Google Groups.

    57m 1s
    Beginner
     
    Viewers:

  • view course page for Sales Fundamentals

    Sales Fundamentals with Jeff Bloomfield

    Find out what makes salespeople effective, and learn specific strategies for prospecting and product positioning and developing a sales process.

    1h 1m
    Appropriate for all
     
    Viewers:

  • view course page for The Science of Sales

    The Science of Sales with Jeff Bloomfield

    Learn how the science of sales—understanding who people buy from and why—can help you better connect with your customers and their needs.

    1h 0m
    Appropriate for all
     
    Viewers:

  • view course page for Learning to Be Assertive

    Management trainer Chris Croft helps you understand how you can interact more successfully with others by being assertive.

    54m 26s
    Appropriate for all
     
    Viewers:

  • view course page for Effective Listening

    Effective Listening with Brenda Bailey-Hughes

    Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

    1h 8m
    Appropriate for all
     
    Viewers:

  • view course page for Dealing with a Difficult Boss

    Learn how to navigate a difficult relationship with your boss by understanding your own triggers, managing your responses, and evaluating your options for next steps.

    31m 28s
    Appropriate for all
     
    Viewers:

  • view course page for Body Language for Leaders

    Body Language for Leaders with Carol Kinsey Goman

    Learn what you are communicating with your body language and how you can establish leadership presence.

    51m 49s
    Appropriate for all
     
    Viewers:

  • view course page for Management Tips

    Management Tips with Todd Dewett

    Get two new management tips every week and learn to improve communication, increase motivation, deal with conflict, and build better relationships.

    5h 26m
    Appropriate for all
     
    Viewers:

  • view course page for Improving Your Conflict Competence

    Learn to respond to workplace conflict more effectively, by managing your emotions and engaging others constructively.

    52m 13s
    Appropriate for all
     
    Viewers:

  • view course page for Holding Skip-Level Meetings

    Learn how to successfully initiate and hold meetings with employees who work for the managers who report to you—"skipping" a level to learn more about the organization around you.

    51m 42s
    Appropriate for all
     
    Viewers:

  • view course page for Creating Better Blog Content

    Creating Better Blog Content with Virginia O'Connor

    Learn to create compelling blog content that engages readers and helps achieve your goals, with tools and tips for everything from generating ideas to running contests.

    1h 9m
     
    Viewers:

  • view course page for Overcoming Your Fear of Public Speaking

    Overcome your fear and speak comfortably and clearly to audiences of all sizes.

    26m 26s
    Appropriate for all
     
    Viewers:

  • view course page for Connecting with Peers in the Workplace

    Coach Todd Dewett outlines helpful techniques for building and maintaining productive coworker relationships.

    24m 59s
    Appropriate for all
     
    Viewers:

  • view course page for Giving Your Elevator Pitch

    Discover how to sell yourself in a short period of time with a memorable "elevator pitch."

    13m 5s
    Appropriate for all
     
    Viewers:

  • view course page for Writing Business Reports

    Writing Business Reports with Judy Steiner-Williams

    Learn how to write a well-constructed business report.

    1h 58m
    Appropriate for all
     
    Viewers:

  • view course page for Building Resilience

    Building Resilience with Tatiana Kolovou

    Kelley School of Business professor and professional communications coach Tatiana Kolovou explains how to bounce back from difficult situations, by building your "resiliency threshold," with these ten training techniques.

    41m 29s
    Appropriate for all
     
    Viewers:

  • view course page for Leading with Applied Improv

    Learn how applied improv techniques can help you become a better leader.

    54m 13s
    Appropriate for all
     
    Viewers:

  • view course page for Grammar Fundamentals

    Grammar Fundamentals with Judy Steiner-Williams

    Discover how to avoid the most common grammar mistakes and improve the clarity of your writing.

    2h 11m
    Appropriate for all
     
    Viewers:

  • view course page for Managing Stress

    Managing Stress with Todd Dewett

    Learn tips to manage your stress, including identifying your triggers, managing responses, and making positive personal choices.

    21m 2s
    Appropriate for all
     
    Viewers:

  • view course page for Developing Your Leadership Philosophy

    Define and share your own authentic leadership philosophy in this hands-on course.

    1h 24m
    Appropriate for all
     
    Viewers:

  • view course page for Developing Political Savvy

    Discover how to develop political savvy and influence at work.

    14m 2s
    Appropriate for all
     
    Viewers:

  • view course page for Managing Project Communication

    Discover how to use communication strategies to better manage your projects.

    1h 47m
    Appropriate for all
     
    Viewers:

  • view course page for Managing Your Manager

    Managing Your Manager with Todd Dewett

    Discover how to manage up at work and strengthen one of your most important work relationships: your rapport with your boss.

    1h 31m
    Appropriate for all
     
    Viewers:

  • view course page for Keynote 6: From Outline to Presentation

    Learn how to build a Keynote presentation from scratch, and transform a rough outline into a polished presentation.

    2h 18m
    Appropriate for all
     
    Viewers:

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