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Word 2010: Mail Merge in Depth

Word 2010: Mail Merge in Depth

with Gini Courter

 


In Word 2010: Mail Merge in Depth, author Gini Courter demonstrates how to take advantage of Word's Mail Merge feature to save a tremendous amount of time creating customized documents. The course offers tutorials on creating letters, emails, envelopes, and labels. It also shows how to use Mail Merge with Outlook and Excel, creating data sources, inserting fields, using IF and other rules for customized merges, and troubleshooting Mail Merge issues. Exercise files are included with the course.
Topics include:
  • Choosing or creating a data source
  • Using Mail Merge with Outlook contacts
  • Merging data from an Excel spreadsheet
  • Inserting address blocks and greetings
  • Matching fields from a data source
  • Previewing merge results
  • Using rules for customized merges

show more

author
Gini Courter
subject
Business
software
Word 2010
level
Intermediate
duration
1h 31m
released
Sep 10, 2010

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Introduction
Welcome
00:04I am Gini Courter, and I'd like to welcome you to Word 2010 Mail Merge In-Depth.
00:08In this course, I'll show you how to use the Mail Merge feature to quickly and
00:12easily create personalized letters, envelopes, labels, and even e-mail messages.
00:18I'll show you how to connect to data you already have in Excel or Outlook, and
00:24use fields from these data sources in your letters or e-mail messages.
00:28You'll see how to use Rules fields in your primary merge file, so you can get a
00:33lot of reuse from your merge documents.
00:36Whether you're new to mail merge or have already created simple merged
00:39documents, this course will help you take an even deeper dive into the power
00:44of Word mail merge.
00:45Thank you for joining me for Word 2010 Mail Merge In-Depth.
00:50Let's get going.
Collapse this transcript
Understanding Mail Merge
00:00In mail merge, we take a primary document, for example, a letter like this one,
00:05then insert structured data, a table or list from a database, an Excel
00:10spreadsheet, or Outlook contacts, to create multiple personalized letters, such as
00:15individually addressed documents.
00:17In Word, mail merge requires two files.
00:20The first file is a Word document that contains the information that will be the
00:24same in every letter, and the instructions on where to place the variable data.
00:29The second file is a data source, which could be, again, an Excel worksheet, a
00:34database, an Outlook address book, or a table that was created in another Word document.
00:39We'll use the commands on the Mailings tab of the Ribbon to merge these two
00:44files together to create the personalized documents.
00:48Mail merge isn't just for letters;
00:51we can also merge labels, including mailing labels and name tags.
00:56By combining Word with Outlook, we can also use mail merge to create
01:01customized e-mail messages.
01:02Each recipient receives a personalized message that's sent only to them.
01:07We can use a type of mail merge called the Directory Merge to create a list,
01:11directory or catalog from a database.
01:14Then we can format that document using the powerful formatting features in Word 2010.
01:19Whenever you find yourself creating multiple documents from a set of data,
01:24there's almost always an opportunity to save time by using Word mail merge.
Collapse this transcript
Using the exercise files
00:00If you are a premium member of the lynda.com Training Library, or if you are
00:05watching this tutorial on a DVD-ROM, you have access to the exercise files
00:09use throughout this title.
00:11You'll find all of the files in the folder called Exercise Files, arranged within by chapter.
00:18You'll find a mixture of Word primary documents that we'll be using and data
00:22sources created in Microsoft Excel.
00:24If you are a monthly subscriber or an annual subscriber to lynda.com, you don't
00:29have access to the exercise files, but you can follow along from scratch with
00:33your own documents and your own databases.
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1. Creating Personalized Letters
Creating a simple letter for Mail Merge
00:00Mail merge requires two documents.
00:03The first is a Word document that contains text used in every single letter or e-mail message.
00:09Let's look at an existing letter and decide what portions of it would be used in
00:14every letter and what portions are variable text.
00:17I'm in the middle of creating a letter that I need to send out to invite
00:20people to a meeting,
00:21thinking, "Oh, I'll just copy and paste here, different names and
00:25different address blocks."
00:26Then I realize, "Wow!
00:27I should be turning this into a mail merge document.
00:29It would be much faster and much easier."
00:32So, I'm going to highlight the text that would be different in each letter.
00:36You don't need to do this to do mail merge;
00:39however, you do need to understand what variable text is because we'll need to
00:43get that information from a data source.
00:45First, we have the date. Everyone's letter will be sent on the same date.
00:49Next, we have an address block that includes names and business addresses, and
00:54that will be variable text.
00:56Now, we have Dear, person's first name.
00:59The first name will be different.
01:00This letter will say, Annette, and the next one will say Joe, and the next one
01:04will say Jeff, and so on.
01:05But as we add this variable text later, we'll also make the Dear variable.
01:11The reason is we might have a letter where there's absolutely no person listed,
01:15all that's listed is a company name, and we'll want to not have letters sent out
01:19that say, Dear, blank if there is no name there.
01:22So, later on, we'll learn that that's also variable text.
01:26Further down we have a place that we're thanking Annette in advance for her attendance.
01:31So, another piece of variable text - we want to thank each person by name, and
01:35by putting that close to the end of the letter, it actually makes it feel more personal.
01:40Not, thank you for coming, whoever you are, but thank you Annette, so she'll be
01:44more motivated to come to our meeting.
01:46Now that we've identified the variable text, we know all the rest of the text in
01:50the letter is constant text.
01:52It will be the same for every single recipient.
01:55We're ready to take this letter and say, yes, we could use this for a mail merge.
01:59So, we'll go to the Mailings tab, choose Start Mail Merge and say, we're going
02:05to use this to create letters.
02:08Not much happened, but this letter has now been identified to Word as a mail merge letter.
02:13If we'd wanted to treat it as a regular document, we'd actually have to go back
02:17to Start Mail Merge and turn it back into a normal Word document.
02:21Since this is a mail merge letter, let's now save it with the new name that will
02:25remind us that we're using it for mail merge.
02:28Let's choose File > Save As, and let's save this and put "merge" at the start of it's name:
02:33Merge-Simple Letter and click Save.
02:40Now that we've identified all of the variable text, and therefore, the
02:43constant text in our letter, we're ready to move on to the next stage of
02:47Microsoft Word mail merge.
Collapse this transcript
Choosing or creating a data source
00:00Word mail merge uses two files: a primary document, like the one on the screen
00:05that's always created in Word, and d data source, which is structured, variable
00:10data that will be merged into the highlighted areas of this primary document.
00:15With Word mail merge, we can choose data from a wide range of data sources.
00:20There are three choices listed on the Mailing tab of the Ribbon, in reverse
00:25order of usefulness:
00:27Type New List, Use Existing List, and Select from Outlook Contacts.
00:32Let's take a look at those three different types of data sources for our Word mail merge.
00:38It's always better to use an existing data source.
00:40You'll only create a new list if the data that you need doesn't exist
00:44anywhere else, because otherwise you'll need to maintain at least one, if not
00:48both of those lists.
00:50So Word makes it easy to connect to almost any data source on your computer and
00:54any data source on your network that you have permission to access.
00:58For example, if the people you're sending this letter to are already in your
01:02Outlook contacts, or a Contacts Folder in your Exchange Public Folders, you must
01:07use Outlook as your data source.
01:09Outlook has great data, and the chances are good that that data is up-to-date
01:13because you use it for other purposes.
01:16So any contacts folder will do.
01:18Then you can choose an existing list.
01:20If you don't have information in your Outlook contacts, take a look, for
01:23example, at data maintained in an Excel spreadsheet, or data in a good Access
01:28database, or any other database.
01:31For example, you might have client information or vendor information on an
01:35enterprise database maintained in SQL Server or Oracle.
01:39When you need to use databases like this, your enterprise databases, you'll
01:43probably need to have a conversation with your IT or IS department about how
01:47they can set up a read-only connection to those databases for you to use.
01:52If the data you need for your mail merge doesn't exist anywhere else, then you
01:56can create a New List.
01:57An example of this would be, someone hands you a stack of applications that were
02:01filled out on paper;
02:03they don't already exist electronically, so you may as well create them.
02:07If you type a new list for a mail merge data source in Microsoft Word, it's
02:11actually stored in a small Access database when you save it.
02:15Later on, you can edit this data in Word, or you can edit it directly
02:19in Microsoft Access.
02:22After you select your data source and connect to the file, you'll save this
02:26primary document again, and in doing so, you will save the connection to
02:30your data source file.
02:32No matter what data source you choose, the data source might have more records
02:36than you want to use in any specific mail merge, but don't let that bother you.
02:41After you decide what type of data source you want to use, and connect to your
02:45data source, you can then sort and filter to use some, or all of the records in
02:50your data source, in your Word mail merge.
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Opening an existing File
00:00When you create a new mail merge letter, eventually you have to close it, so
00:04you'll want to reopen it again, and when you do, you're going to be prompted.
00:08And I'd like to show you the prompts you're going to see so that you understand them.
00:12You don't need to try to follow along with this; just watch and I'll try to go
00:15through it fairly quickly, so that you can see how this works.
00:19Whether I double-click to open a file in a folder or I go to Word backstage and
00:23choose to open a folder,
00:25when I open a mail merge letter, as soon as Word starts to open it, the letter says, hey!
00:30wait a second; I'm connected to a data source somewhere else.
00:34And so Word then will prompt you to say, do you know that this letter intends to
00:38go grab some information from a data source?
00:41It says, opening this letter will run the following SQL command, and it shows you
00:45a SQL Select statement. Don't worry about that.
00:49Basically, what it's saying is it's going to a database.
00:52Now if you've already set up a data source and connected to it, even if you
00:56haven't added a single merge field to your letter, you're going to see this.
01:00If you click Show Help, it will actually give you some help written in user-
01:03understandable English, which is a nice thing, but here is the bottom line.
01:07If you want to keep the connection to the database, you need to choose Yes.
01:11If you choose No, what will happen is the information that was is in the
01:16database, in the very first record, will be placed into your letter, and the
01:20connection then will be broken.
01:22So in other words, I want this to keep being a merged letter, is Yes. Never-
01:26mind that this is a merge letter, and I never want to use it that way again, would be No.
01:31So if we choose Yes, the letter just opens.
01:33Let's do this again, and this time let's choose No. And when I choose No, it
01:40looks exactly the same;
01:42however, when I go to Mailings here, you'll notice that I really need to start
01:45selecting recipients again.
01:47This isn't a merged letter any longer.
01:49It's a subtle difference, and if you know where you merge data source is, it's
01:53probably not even that big of a deal.
01:54But if you don't, or if you've done a lot of work putting merged fields into
01:58this letter, as we'll be doing in the next few videos, you won't want to throw that work away.
02:03If you make a mistake here, you can always just close and hope that the next
02:07time you open it up, you'll be prompted again.
02:09I want to show you another possibility.
02:11This is a different merged letter that I've set up, and when I open it up it
02:14says, opening this document will run the following SQL command.
02:18This letter is attached to some data in a data source called Vendor Apps.
02:23I don't know if it's a SQL data source, Excel, Access; it doesn't really matter.
02:27I'm going to say Yes, and oh, my gosh! Here is an error.
02:31Now when you see this error, what you can know immediately is that the data
02:35source that this letter is connected to can't be found or is locked.
02:40So if it's a data source that is an Excel spreadsheet, it's possible somebody
02:44else has that spreadsheet open for editing.
02:46If the data source is the SQL database that you've connected to, well, then the odds
02:50are pretty good that something has changed about the database. But the easiest
02:55way that this happens, actually, is that the database has moved, or that you have
03:00moved the letter relative to the database.
03:02For example, let's say that you have an Excel spreadsheet and a letter in the same folder.
03:08You decide that you're going to share that letter with other people, so you move
03:11it to a network share,
03:12while the letter, all along, has said, just go out in the same folder and
03:15grab your data source.
03:16Now that it's sitting up on the network share without the data source, it's still
03:19trying to look in the same folder.
03:21So what I can do, if I have control of this data source or if I can find it, is
03:26I can click OK, and this Data Link Properties dialog box opens.
03:30Now, this is just impossible to work with. Don't worry about it.
03:34Let's go ahead and just click OK, and it's going to throw the same error again.
03:37Don't let that bother you. Click OK again, and it will give you a better
03:41easier-to-use dialog box that let's you just click and browse and find your
03:46data source, rather than entering the bunch of connection information or anything else.
03:49I want to show you this again, just so you've seen it.
03:53We're going to go ahead, and we're going to open up this letter, again. Say Yes,
03:59because we want to keep it as a merged letter, throw the error, tell it OK, tell
04:04it OK, the error appears again, and now you can click the Find Data Source
04:09button and locate your data source - a lot easier to do, than trying to enter a
04:13lot of complex information.
04:15Once you've found your data source and opened it, your letter will be fine.
04:19If you can't find the data source at this time, then simply close the dialog,
04:23say OK, and close the letter.
04:25Go do whatever research is necessary to locate that data source and determine
04:29that you can connect to it, before you open the letter again, so you're ready to go.
04:33That's what you need to know to open an existing mail merge letter in Word 2010.
Collapse this transcript
Using Mail Merge with Outlook contacts
00:00Of the hundreds of thousands of mail merges completed in offices each day, the
00:04vast majority use name and address information about people, the kind of data
00:09that you and I would normally store in Microsoft Outlook.
00:12Let's see how easy it is to use Outlook contacts as a data source for our mail merge.
00:18Here is our letter, and we'll be picking up name and address information for use
00:21in the address block and in the body of the letter in the areas that I have
00:25highlighted in yellow, because they will be replaced with placeholders.
00:29If I want to choose Microsoft Outlook Contacts as my data source, all I do is
00:34choose, on the Mailings tab, and Start mail merge, from the Select Recipients
00:38dropdown, Select from Outlook Contacts.
00:41Microsoft Word goes out and asks Outlook, what kind of contacts folders do
00:45you have there for me?
00:46And Outlook reports that it has two:
00:48one is the Contacts folder that is standard with office, and the second is the
00:52Suggested Contacts folder that Outlook creates itself.
00:56But I have an additional folder here called Current Vendors. Why doesn't it
01:00show up on my list?
01:01You will notice that I am looking at my Outlook folder here, and obviously yours
01:05will look different, so go ahead and follow along using your Outlook folders or
01:10simply watch as I go through the rest of this demonstration.
01:14If I look at the Contacts folder, or any contacts folder in Microsoft Outlook, and
01:18right-click and choose Properties, there is a tab called Outlook Address Book.
01:23For my default contacts folder, this always shows up as an e-mail address book.
01:28I can't turn this off.
01:30However, when new contacts folders are created, they are not set up that way.
01:35The assumption is that you will not use them as e-mail address books.
01:38So if I would like to use my list of Current Vendors in a mail merge, first I
01:42need to go over to Outlook, right-click, choose Properties, choose the Outlook
01:47Address Book tab and say, show this folder as an e-mail Address Book that I
01:51could use in mail merge and click OK.
01:54We will be back to Outlook here in a second, but let's go over to Word, cancel
01:59this and once again say, select recipients from Outlook contacts, and you will
02:03notice here is my Current Vendors list. It's that quick.
02:07All I need to do is say, make this visible from mail merge;
02:10it's an Outlook Address Book.
02:12If I had a stack of information on paper someone handed me, and it was name
02:16and address information that I wanted to use in a mail merge, I would put it in Outlook.
02:20I wouldn't put it anywhere else.
02:21People belong here.
02:23So let's say that somebody has given me a stack of applicants, and I would like
02:28to add them. I don't want to put them in my contacts.
02:30I don't want to put them in Current Vendors.
02:32They are applicants to become vendors.
02:34So what I want to do is go to Contacts and create a new folder.
02:38I am going to give this folder a name: Applicants.
02:41I am going to make sure that the folder contains dropdown has Contact Items
02:46selected, and I can either create a subfolder of one of the existing folders,
02:51like a subfolder of Current Vendors, or I can choose my mailbox, and it will put
02:57it out at the same level as my Contacts folder.
02:59But I am actually going to put this under Current Vendors, and click OK.
03:04Now I have new folder called Applicants. If I right-click and check its
03:07Properties, go to Outlook Address Book,
03:10it says, Show this folder as e-mail Address Book,
03:12that's all set, in part because Current Vendors was an e-mail Address Book, and I am going to say OK.
03:16Now let's go back to Microsoft Word, and when we select from Outlook Contacts, I
03:23have Applicants and Current Vendors, the two Address Books that I have just
03:27added, simply by clicking that check box.
03:30If you are an Outlook power user, most of your mail merge letters and labels
03:34will use Outlook as your data source.
03:37So you want to get used to being able to go in and change those address book
03:40settings, then choose Select from Outlook Contacts, select the Address Book that
03:45you want to use, and from here, you can either choose specific folks you want to
03:51include in a mail merge, you can use everyone in the mail merge, you can sort
03:56using the column headings here in the Mail Merge Recipients dialog box, or you
04:01can filter, to say, for example, that I am only looking to send a letter to
04:06folks who are in the State of Ohio, so we will go find the Business Address
04:09State is Equal to Ohio, and just another way to trim down a subset.
04:15Now I have a small group of people. All of them are in this contacts folder and
04:20all of them are in the State of Ohio.
04:23If you have been using Outlook for e-mail only and you don't use it to manage
04:27contacts, then you are missing some of the power of Outlook that will really help
04:31you when you mail merge in Microsoft Word.
04:34If you use Outlook, maintaining your contacts there will give you a great head
04:38start on mail merge in Microsoft Word.
Collapse this transcript
Creating a new data source for Mail Merge
00:00If the variable data you want to use for mail merge - names and addresses or
00:05part numbers and inventory items, for example - doesn't already exist in any
00:09electronic format, you can create a new data source for mail merge right here in Word 2010.
00:14I want to start by stressing that you should not create a new data source if the
00:19data already exists.
00:21There is always a way to get the data to Excel or to Outlook so that you can use it.
00:25However, if you have a stack of forms that people filled out and you need to
00:29enter them somewhere, this is a great way to do it.
00:31We are going to choose Select Recipients on the Mailings tab in Word and then
00:36choose Type New List.
00:38When we do, the New Address List dialog box opens, and it's waiting for us to
00:42enter some information, so we can easily do that.
00:46We can enter all the folks that we need to send this letter to,
00:52simply typing all the information.
00:54You will notice we have fields for Address, City, State, ZIP Code, Home Phone,
00:57Work Phone, Email Address, and then if we keep tabbing, it comes all the way
01:01back to the beginning.
01:02If you don't want to fill in all those fields, for example perhaps you are just
01:05putting in enough information to create some nametags, then you can simply
01:11click New Entry to drop down a line and enter as many items as you wish.
01:16Now this is initially set up to collect basic contact information.
01:21You can, however, customize the columns if you wish, renaming the fields.
01:25You can also add new fields.
01:27So, for example, if we needed to have the kind of field on a name tags that
01:31says someone who is a member since a particular year, we could put in
01:35MembershipYear as a field.
01:38That will appear wherever we had selected.
01:40So if we wanted to move it up or down we could, and if we don't have titles, we
01:44could simply delete that.
01:46It says any information contained in this field will be deleted as well.
01:49That's a stock prompt. Not that you shouldn't look at it, but this is not
01:54telling you that there is information in the title field.
01:56It's simply saying if there is, and you delete it, it will be gone.
01:59So we will say, Yes, and now we have the ability to put in the MembershipYear
02:04for each person and use that information later in a mail merge.
02:10When I close this New Address List dialog box, I am going to be prompted to
02:15provide a name for this set of data.
02:18So we are going to call this Members, and notice that it will be saved as a
02:23Microsoft Office Address List.
02:27When I go back and say I'd like to edit the Recipient List, it opens it up again
02:31in the Mail Merge Recipients dialog box.
02:34But you might notice that the data source is a .mdb file.
02:37This is a Microsoft Database or an Access Database file type.
02:42So I can actually open this data source in Access, where it is a single table
02:46access database and edit it there, or use queries to do some bulk editing,
02:51rather than edit it here only in this Mail Merge Recipients List.
02:55This sort of looks like the kind of tool you'd use for a short, little list, but
02:59because this is stored in Access, and I have access then to that power of a
03:04robust database engine, I can store a lot of information in here if I wish to.
03:09So edit here or edit in Access; either way.
03:13If you already have a data source in Outlook, Excel, Access or elsewhere that
03:18you can use or expand and use, don't create a new data set in Word.
03:23But if you need to create a data source, it is quick and easy to set it up in
03:27Word 2010, a great data source that you can use here or use an Access.
03:32Once you set it up, after that, it's just typing.
Collapse this transcript
Using Mail Merge with an Excel table
00:00Most organizations maintain a lot of data in Microsoft Excel, and it's easy to see why.
00:06Excel is incredibly powerful and yet simple to use when you want to enter, sort,
00:11filter and analyze data.
00:13Let's see how we can use Microsoft Excel as a data source for our mail merge.
00:18We have our letter open, with the text that will be variable text highlighted.
00:22Let's go ahead and open an Excel workbook.
00:24We will go to Select Recipients > Use Existing List, and I am going to go open my
00:30Exercises folder in Chapter 1 and select the Vendors Workbook.
00:36When I open the workbook, there are two different tables listed, but these
00:40aren't really tables;
00:41they are worksheets.
00:42I know they are worksheets, because they have a dollar sign at the end of their
00:46name, and it says that the first row of data contains column headers for both of these.
00:50There are some column headers, so that's great. Now, I am going to open up this
00:54first data set, which is called Current.
00:57When I click on Edit Recipient List, you will notice that the Data Source is
01:01listed as the workbook Vendors.xls, and then we have, at the top here, field
01:05names or column headings that were picked up out of that data source:
01:09Last, First, Email, Name of Company.
01:12If you scroll across, you will notice this is a nice data source. Every column
01:16has a heading, the data looks like the data we would expect, and then out to the
01:20end, we start getting F10, F11, F12.
01:24These are field names.
01:25They will keep going as long as we actually have space, and this is simply the
01:29unnamed columns that we have.
01:31We don't have any data in those columns, so we don't really care.
01:34This all works for us.
01:35Let's now take a look at the other data set that we have in this same workbook
01:40inside of Vendors.xls.
01:41We will go back to Select Recipients > Use Existing List, and return to the
01:48Exercises folder on the desktop and open Vendors again, and this time we are
01:53going to choose the second worksheet, which is called Pending.
01:56I am going to click OK and look at the Recipient List, and one of the things I
02:01will notice is that this worksheet is actually more like most of the worksheets
02:05you will probably use.
02:06The data doesn't start immediately
02:08at the very top of the worksheet. There's a couple of rows that have other
02:12information in them - perhaps titles or instructions - and so we have one, two,
02:16three, four, five, six, seven, eight rows of data that really aren't data.
02:22The unfortunate thing about this is that because our information doesn't
02:25start in row one with column headings, what I have is one label that says
02:31Type vendor application.
02:32It's actually just some information, and then those unidentified fields, F1, F2,
02:37F3, F4, and so on, start immediately.
02:40So even though the information is labeled with an application date, a
02:45reference check date, first, last, and so on, I'd like these fields to be up
02:49here, but they are not,
02:50simply because they are not in row one.
02:52There are some folks who would just proceed through this merge at this point,
02:55but I am not one of them, because I actually want to be able to put fields in my
02:58letter and see what they are called.
02:59I don't wan to have to create a little cheat sheet that says F3 really is the
03:03first name, and F5 really is the name of the company.
03:05So we are going to go make a change to this worksheet in Excel, so that we can
03:10more easily identify it for use in our mail merge.
03:14I have already opened this workbook in Microsoft Excel, and if you look, here is
03:19that current sheet that starts in row one with our field names.
03:22Here is the Pending sheet, and if we take a look, rows one through eight have
03:26nothing to do really with the data that we will use in a mail merge.
03:30So what I am going to do is I am going to select the data that we do want to use
03:34in our mail merge, and we are going to give it a name, so that we can find that
03:38name when we open the workbook.
03:40So we are looking at A through K, and then all the way down to row 88.
03:45You could select a few extra rows if you wanted to. And the speedy way to select
03:50this range of data, or any other range, by the way, is to select the first cell,
03:53hold Ctrl and Shift on your keyboard go to the right and go down.
03:58Excel will automatically select all the way to the right, until it runs out of
04:02cells that are used, and all the way down, so again, another really quick way
04:05to select this data.
04:07The goal here though, is to name this data range.
04:09To the left of the Formula bar is an area called the Name Box, and I can click
04:14in the Name Box and simply give this a name.
04:15It can't have a space in it.
04:17For example, these are our pending vendor applications, so I could call his
04:21PendingApps, for example, any name I want, and then I have to remember not just
04:26to click somewhere else, but to press Enter. That's the part you are most likely to forget.
04:29So I am going to press Enter, and I can check that that name works by
04:33clicking any place else in the workbook, clicking the down arrow ,and going
04:36back to PendingApps. And Excel says, if you choose this, this is the area that
04:40we are talking about.
04:41My attention here isn't to teach you about naming in Excel other than this;
04:45however, I will tell you that you will find all the names in the workbook by
04:48clicking the Formulas tab and choosing the Name Manager, and if you need to edit
04:53or delete or rename this named range, this is what you will do it here, in this
04:58Name Manager dialog box.
05:00Let's go ahead and save our Excel workbook, and it says it's in
05:04Compatibility Mode right now.
05:05We could take care of that while we are here, as well, by converting it.
05:09So we will click OK.
05:10We will click Yes, and now this Vendors workbook is no longer in
05:13Compatibility mode.
05:15It's a nice 2007-2010 Workbook now, and we are going to save this entire
05:20workbook and close it.
05:21Now, we are back in Microsoft Word again, and let's go find that named range.
05:25We do it exactly the same way we found the worksheets.
05:28Select Recipients > Use Existing List. Our Excel workbook is still on the desktop.
05:33It's still in the Exercises Folder in Chapter 1, and you will notice now that
05:37when we open that workbook, we have the two worksheets that end in a dollar
05:40sign, but we also have that named range we just created and saved the workbook.
05:45So let's go pick up PendingApps as our mail merge data source, and when we look
05:50at Edit Recipient List, you will notice that only the named range is imported;
05:55therefore, we get nice field names at the top of our Mail Merge Recipients List.
06:01Now you can do all of the same things and this mail merge Recipients List from
06:05Excel as you could in the list that we typed ourselves, or in the contacts we
06:09imported from Outlook.
06:11We can sort using the column headings or open a Sort dialog box.
06:14We can Filter, to say, for example, that we only want to have those
06:18records where the Business State is Equal to Ohio or the Business State is
06:26Equal to California.
06:27You may actually enter a lot of these if you wish to limit the list, and we
06:32should only now see records from California and Ohio.
06:36We can find duplicates.
06:37We can look to make sure a particular recipient is in our list.
06:40If we know that we are looking for someone that should be in this
06:43data set, that's a good way to check and make sure that you have the data
06:46that you actually want.
06:47So, two different ways that you can identify the actual Excel data that Word
06:52should use as your data source:
06:54first, a simple worksheet that ideally contains no other data, or second, by
06:59identifying the data in Excel, naming the range and saving it.
07:03You will always make this choice based, not on what's happening in Word, but how
07:07your data is arranged within the worksheets in Microsoft Excel.
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Matching fields from the data source
00:00After you identify and select a data source, Word loads the field, or column
00:05names used in your data source, into the Word document.
00:09Let's go ahead and open this VendorApps letter, and notice that it's got a SQL
00:14command that says we need to open a data source too.
00:16We talked about this in a earlier video. Just click Yes here, and you will be
00:20clicking Yes a lot as you open your merge letters from now on.
00:24Let's go to the Mailings tab.
00:25We are already connected to a data source.
00:28We can take a real quick look and see that we have a recipient list.
00:31This is actually connected to the data source that's called Vendors-with named range.
00:36Now what we want to do is we want to make sure that the names that we used in
00:40our data source match up with the names that Word expects to see.
00:44For example, Word uses First Name, Last Name, Email.
00:50It doesn't really have anything for App Date and Ref Check.
00:53Instead of name of company, it uses Company, and instead of Business Street or
00:57Bus Street, it uses Address 1 and Address 2.
01:01So we want to be able to use built- in blocks, like an address block and a
01:05greeting line, when we construct our merge letter, and in order to do that we
01:10need to match up the names that are used in our data source with the names that
01:13Word expects to see.
01:14We are going to do that by clicking on Match Fields.
01:18Now we can work our way down this entire list, or we can simply make sure
01:22that we account for every field that we have in our data source that could be a match.
01:26We have a field called First, Word has a field called First Name, and so it's
01:31able to make that match fairly well.
01:34It went out looking for a Middle Name, didn't find one. But guess what?
01:38We don't have one in our data source, so not a problem.
01:40Last Name, it matched with Last; that works, too.
01:44But when it got down to Company, it couldn't find anything that it felt
01:47confident matching on its own.
01:49So it's asking us to do that, and we are going to choose Name of Company.
01:53We have an address.
01:54We call ours Business Street.
01:57We have a City, called Business City, and so on, matching the State and ZIP Code.
02:05Now if we scroll down, we have a couple of fields that we are not going to use,
02:10but we should match those up anyway.
02:11For example, we actually do have a business phone included in our data source.
02:16Word would like to have one, so let's match it up, and I do this now because
02:20later on, if I decide to modify this letter and include a verification of a
02:24phone number, I could spend a long time trying to figure out why that phone
02:28number doesn't merge.
02:30Email address matched just fine.
02:32So all of the fields that Word expects to see, that actually exist in our
02:36data source, are here.
02:38If we make a mistake with one of these, if, for example, you chose this as title
02:41and you are, ah, that's wrong.
02:42Let's go back and change it to Not Matched.
02:45It's all good, and I am going to click OK.
02:48Now I have a map from the field names that are used in my Excel worksheet to
02:53the names that are used by Word in Address Blocks, Greeting lines, and other kinds of fields.
03:00We could have, of course, have started this exercise by making a copy that
03:04Excel workbook and changing the column names to match the names that Word is looking for.
03:09But number 1, that's extra work.
03:11Number 2, then we end up with two copies of the data. Who is going to maintain
03:15that extra set for us?
03:17And besides, there's no reason not to do it using the built-in tools here in Word.
03:22This Match Fields feature is incredibly easy to use to tell Word how to make
03:26sense out of the field names that we have in our data source.
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Inserting address blocks, greeting lines, and merge fields
00:01We have created our letter, selected our data source as in Excel workbook, used
00:07Field Matching to match the fields in our data source with the fields that Word
00:10expects to see, and now it's time to actually insert those fields into our
00:15letter, so that we have data fields where we have text that needs to be
00:19variable, changed from letter to letter.
00:22This is wicked easy in Word 20010.
00:24So we are going to start with our letter, and we can insert fields in a number of ways.
00:29First, you can insert fields one at a time here.
00:32You will notice these are the names of our fields that we matched up.
00:35We have First, Last, instead of First Name, Last Name, Name of Company instead
00:39of Company, and so on.
00:40So we could build this block out by simply choosing all of the different pieces.
00:46For example, we could build City, State and ZIP by putting in City and a comma space.
00:52We could then put in State and a couple of spaces, and we could then put in ZIP
00:56code, and that would work just fine.
00:59Notice that these fields have delimiters around them.
01:02You don't want to ever type these in. These were inserted, not typed.
01:06However, I can insert the entire address block at one time.
01:10I can simply select all of this text and delete it, and let's drop in an address block.
01:15The Insert Address Block dialog box opens, and we get to choose how we want our
01:20address block to appear. Pay attention to the preview over here.
01:25So, for example, if we choose to have a Title and we have one it will be
01:28included, if we choose The Randall Family, it will put The, last name Family, on all of these.
01:35If we don't want a company name, we simply clear the check box, no company name.
01:40If there was a field match that we missed earlier, you can get right back to
01:44that Match Fields dialog box right here.
01:46So I am actually going to choose the full name here.
01:50I want a company, and I am going to say OK, and there is my address block.
01:54Now it will be highlighted, so we will go clean up the formatting in a little bit.
01:58Let's now get rid of this text and insert a greeting line.
02:02Right here, in the Write & Insert Fields group, if I click Greeting Line, it
02:06opens the Insert Greeting Line dialog box.
02:08Don't just insert a first name after the word "Dear." We want to look at that
02:12line as a whole, and there are a couple reasons for that.
02:15First, we get to choose Dear, To, (none). We will keep dear. That's kind of
02:20nice. And then do we want a whole name?
02:22If we have a First Name, do we want a First Name?
02:25That Joshua would be the First Name field, Josh would be the Nickname field, and
02:30if there's nothing in Nickname, it will use first name.
02:33So let's choose Dear Joshua, and then here is the reason you choose the whole line.
02:40What happens if you had an invalid recipient name?
02:42Let me give you an example.
02:44You have a Company Name, but nobody listed by first name or last name, no
02:48contact for that company.
02:50Well, if all I do is replace the name with a first name, I will have Dear blank
02:55sent to anyone for whom I do not have a first name.
02:58I am going to say, if there is no first name, I simply want to have no
03:01greeting line whatsoever;
03:02no dear, no anything.
03:04I could also have chosen Dear Sir or Madam, or To Whom It May Concern.
03:09One of those three will usually get you where you want to go.
03:12So here is a preview, and I can actually scroll through several of my records here.
03:16I am actually seeing folks from my data source as I scroll through. And again,
03:20if I was seeing last names, rather than first names in the preview, I could click
03:24Match Fields and go attend to that field match.
03:27I am going to say OK, and here is my Greeting Line.
03:30Then finally, I have a field down here that says Thank You in advance for your
03:34attendance in September, comma, first name.
03:36So I am going to select that, and we are going to just drop the first name
03:40field in right there.
03:41Now if you leave all these highlighted, it's kind of cool, because you can then
03:44preview the results, and you will actually see them laid out, and you will know
03:47what you are looking for.
03:48There is John Rollins' letter, Pam Shepherd's, and so on. And you will see we
03:53have some things that we need to be attentive to.
03:56Not just the highlighting, but the spacing here, but the merge itself seems to
03:59be working just fine.
04:01So let's go back to the Home tab, and let's take care of our spacing.
04:04First, let's take this address block and tell that it's no spacing.
04:09We also need then, because the no spacing is a 10-point Calibri, and we have
04:13used a 12-point through the rest of the letter, so let's just select all of
04:17this, make it as 12-point as well, and let's update our Style, so that it's all
04:24going to be 12-point.
04:26Then here, let's just get rid of this highlighting. No color.
04:30We'll get rid of our highlighting here. No color.
04:34That's looking good.
04:35Let's go back to our Mailings tab now.
04:38Now we can choose Highlight Merge Fields to see where all the fields are in our
04:41letter and preview the results the same way. The gray is not as pretty as the
04:44yellow, but it works just fine.
04:46Our document is all ready for mail merge now.
04:49We are hooked up to a data source, we have matched our fields, we have inserted
04:52our merge fields where we need them to be, and so let's save this. But first one
04:57more thing: spell-check.
05:00This has a name in it. That's okay.
05:02We are going to ignore it, and it says we might want to not put a space here.
05:07We can ignore this as well.
05:09There is nothing like an error that you send to all kinds of people, because you
05:13included it in your primary merge letter.
05:14Now that I have proofed this and I feel good about it, we are going to go ahead
05:18and save this under a new name, and this is our Merge Apps Letter, and we will
05:24call this Final, because it's really ready to go, and we will be using it in the next video.
05:30You get a really big jump on creating a simple merge letter simply by using
05:35these built-in address blocks that use the fields that you matched up earlier
05:39using the Match Fields feature.
05:41Use individual fields within the body of the letter, but try to use the Address
05:45Block and Greeting Line to kick off the beginning of your letter in Word 2010.
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Previewing merge results
00:00So we have our letter here, complete with merge fields and a data source, but
00:05it's not quite time to merge.
00:06First, we are going to use Word's Preview Results feature to see how a sample of
00:10the individual letters will look if we complete the merge.
00:13And normally, if Preview Results is turned off, what we see are the highlighted
00:16merge fields, and we have three of them here in our letter.
00:19When we click Preview Results, we see whatever the current record is, reflected
00:24here in the Merge Fields.
00:25So there is record 5.
00:27We can click the first record button to go to record 1, the last record button
00:31to go to record 79, and we can use these to work our way through and check out,
00:38visually, all of the different records.
00:40Ideally, we'd like to look at groups of records that are different.
00:43For example, in our data source, the biggest difference between records is that
00:47we have some that do have a company name and some that don't.
00:50So we would like to make sure that that address block manages that.
00:53We also have a few records that have no first name in it.
00:56We would like to make sure that the Greeting Line handles those correctly.
01:00So you can either know that you are looking for a particular record.
01:03For example, I know that Ross's record doesn't have a company.
01:08So if I say that I am looking for Ross, and that's the first name, I can go
01:12directly to Ross's record and say, okay, there's no empty line between his name
01:17and the address where the company would be, and know that that handles it.
01:21Or you can simply browse through the records and make sure that you are feeling
01:24comfortable with how things look.
01:26Now we can use the Merge Auto Check feature to actually check our letter, and see
01:30if there are any kinds of errors in it.
01:31Auto Check has three different options.
01:34One option is to simulate the merge and say it did or didn't run into some
01:38errors, and to tell us that in a new document.
01:41So let's click OK, and it actually just ran through the merge really quickly and
01:45said, I don't find anything at all.
01:48So when your data source has just a few hundred records, stored locally in Excel
01:53or Outlook, this is as good a way to check as any,
01:55is this Auto Check for Errors simulate the merge.
01:59If your data source is a very large database, such as a SQL Server or Access
02:04database with thousands of records, even if you are filtering and not using them
02:08all, the simulation might not accurately identify those errors.
02:12So you have two different choices: one is to complete the merge and to pause
02:17whenever there's an error and let you know, hey, I have got an error here, so
02:20you can make note of it,
02:21and the other is to complete the whole merge without pausing, and if there are
02:25errors, to report those out to you in a new document.
02:28So if I say, Complete the merge without pausing.
02:31Report errors in new document, and click OK. Word actually completes the entire merge.
02:36This is the same as if I had chosen mail merge. And to finish the merge, it puts
02:40them in a new document called letters 1, you will notice that there are 79 pages
02:44here, because I have 79 records in my data source, and no dialog box popped up
02:49and went, oh, you have an error here, so we know that we have gone all the way
02:53through without hitting any errors at all.
02:55If there are errors in the data source or errors in the way the merge executes,
02:59Word will pause at the end and tell you, with a dialog, or if when I had done my
03:05merge - let's go ahead and close this and not save it =
03:09I had chosen to Auto Check and to pause in the way through it, it would actually
03:12pop up and say you have an error here.
03:14Now I have a preference for this.
03:16I will always do the merge without pausing first.
03:19The reason being that if you have an error that occurs with every single
03:23record, you can't get out of it until you've said okay to 79 dialog boxes here,
03:28because you have 79 records.
03:30So it is always better to use the first and the last option, and then if you
03:34need to go through and actually close in on two or three records, you could
03:38complete the merge and ask to have the pause happen at the records so that you can see it.
03:42You may have used other Word processing programs or prior versions of Word,
03:47some of which made it hard to preview your results or to check for errors before merging,
03:52but with Word 2010, you can preview and error-check before merging and printing.
03:58So you won't need to waste paper printing errors, and you won't need to
04:02physically inspect all of the individual letters that you create with
04:06mail merge.
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Completing the merge
00:00We have our mail merge primary file open.
00:03We've already auto-checked for errors in the Preview Results Group.
00:06Now we are ready to finish our merge, and combine our letter with the records
00:10from the data source to create personalized letters.
00:13There are two options for merging letters -
00:15three options in total.
00:17Send Email Messages, we will talk about in later video.
00:20So we are going to focus on these first two items.
00:23The first is to edit individual documents, and the second is to print documents.
00:27Here's how to think of these.
00:28The first really says, merge to a file that I can then examine and print.
00:33And the second says, merge right to the printer.
00:36If you need to keep a copy of your merged file, for example proof that you
00:40generated all the letters, then you need to choose Edit Individual Documents,
00:44because Print Documents leaves you with no proof.
00:47If you choose Edit Individual Documents, Word will complete the merge and create
00:51one large file that contains all your letters.
00:54So let's choose that and say merge all records, and if we watch down here on the
00:58Status bar, you will notice Word ripping along, merging each of those individual
01:02records in, so that we have one long document that actually is 79 pages long.
01:09All the different letters. And we can look at each of them, but more importantly,
01:12we can choose to print some of them.
01:14We can print 1 through 9.
01:15We can print letters 5, 7, and 22 if you wish.
01:19So you have the choice over exactly what prints, and you have a file that you can
01:24save when you're done.
01:25So I could save this as Letter Sent August 24th to vendor applicants.
01:29I am going to close this and throw it away.
01:32The other choice is to say, I'd like to send this right to the printer.
01:36Now, if you don't need to keep a copy of this document, that works fine.
01:40But as soon as you choose Print Documents and set your settings in the Merge to
01:45Printer and click OK, Word starts kicking stuff to your printer.
01:48So if you need to have letterhead put in your printer, do it now -
01:51not after you click OK.
01:53However you need to have your printer set up,
01:56you need to do it right now, then come back, then click OK, because when you
02:01start, these will automatically merge directly to your printer.
02:04You note that there's nothing new here to save.
02:07So just head for the printer and pick up your letters.
02:09You know, the Merge itself is sort of anti-climactic. You know, a couple of
02:13clicks, and Word does the heavy- lifting required to generate the letters
02:16that you have created, using Word in a data source and making all of those other choices.
02:22But when you do get to merge it, it's pretty cool, because you get to go pick up
02:25your product and distribute it however you need to.
02:27Here's the good news.
02:29Your letter is done, and in the future, if you want to reuse this letter again,
02:32the only thing you need to do is merge once again, in Word 2010.
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Troubleshooting
00:00From the human being's point of view, the actual Word mail merge is a relatively
00:04straightforward process.
00:06We just click a button under Finish and Merge, and Word does all the work.
00:10However, under the hood, mail merge is relatively complex, with Word requesting
00:14and using data files from other applications to create totally new documents.
00:20In this session, we'll look at some fixes for some of the more common issues that
00:23arise during a Word mail merge.
00:26Before I continue, however, because we know Word is doing a lot of work,
00:29if you're doing a merge with hundreds or thousands of records, this is not a
00:33good time to play a game of Solitaire or to have five other applications running.
00:37Word needs lots a resource to access lots of data records for the merge.
00:41So this is a good time to close down other applications. That will fix many of
00:45your issues with large data sources.
00:47Let's take a look at our letter here.
00:49Here's the basic rule.
00:51We have two different types of files we're putting together.
00:54The file that we see here in Word contains field codes and then all the
00:57constant information.
00:59So if we have an error that appears in every single letter, the odds are very
01:03good that we're going to find it here in Word, not in our data source.
01:07So if we are previewing our results here, and we tab through, use the next button
01:12in order find our next recipient,
01:14we find a spelling error, and that spelling error doesn't change.
01:17That spelling error is here in our primary letter.
01:19We forgot to proof it.
01:21So we can right-click, and we can fix the spelling here on location.
01:25Notice that we have an issue here with everyone.
01:28Let's go fix that as well, and now we've fixed all of these letters at one time.
01:34The next thing you might want to take a look at is punctuation, because if you
01:38have missing punctuation near a field code, Word Grammar Check will almost never catch it.
01:43For example, we have "Thank you for agreeing to take a leadership role in our next meeting."
01:49First, and there should be a period here.
01:51There isn't one, and nothing tells you there should be.
01:54You actually have to visually check to make sure that the punctuation is correct
01:58near your field codes.
02:00So catch those as you go through.
02:03The next thing is you want to make sure that your formatting is good, and
02:06there's two possibilities here.
02:08First, your data source has formatting in it, and that formatting, most of the
02:13time, will have no affect on your letter.
02:15But sometimes it will, and it depends how the data source gets connected to your
02:20Microsoft Word document.
02:22If you're working with Word merges that we've created in previous versions of
02:26Word, or have been used in your organization for a number of years, they probably
02:30use a kind of linking called Dynamic Data Exchange, and with DDE all of the
02:36formatting from your source document comes over to this document.
02:40Now Character Formatting, like Font Formatting, you can still manage here.
02:44So I have, for example, Calibri, and if I want to make sure that I use Calibri
02:49through my whole document, I can just pick up the format painter, or I can
02:53select all my text and choose one font for all of my text and make sure that
02:57it is standardized.
02:58You can also choose one font size for all of my text, and I'm formatting not
03:03just my regular text, but my field codes.
03:05It would be a good idea, when I'm all done, to update normal to match that
03:08selection here in my styles list.
03:11But if after having done this I have text come through with
03:14different formatting,
03:15go back and attempt to format your field codes, rather than trying to deal with
03:19that in your data source.
03:21So what kind of errors can occur that come from your data source?
03:24Well, the primary error that you'll have in your data source is where one record has
03:28incomplete information, or incorrect information.
03:31For example, when I preview my results and I go through, what I'll find is
03:35that I have some folks who actually don't have a Company Name, and if every
03:40person here should have a company, like Ross Atkins does not here, I can't fix that here.
03:46Clearly, the Company Code is in my letter, because the company appears for
03:50Shelley, and the company appears for Warren.
03:52So I'll need to actually go back into my data source and correct that.
03:56I can go into Edit Recipient List and actually go take a look, and some of my
04:01data source types, like the data source I create, I can edit here.
04:05I can't edit this one, because it's in Excel.
04:07I'll actually need to go into Excel and edit that Data Source, or select Edit here.
04:13So if I add a Company Name for Ross and having entered this, go ahead and click OK,
04:21and I'm actually updating my Excel file,
04:23that's what I have been asked to update, XLSX.
04:26So yes, I'd like to like to update my Excel file and click OK.
04:29Now it might be that the kind of connection you have to a data source doesn't
04:33even allow you to do that.
04:35You go click Edit, you even make a change, and it says you can't.
04:38In that case, you might have to go open that data source directly or talk to the
04:42person who maintains that data source on a regular basis.
04:46And the last thing that we are going to deal with is we're going to deal with
04:48this formatting issue, where we have a lot of extra spacing here in our address
04:52block, and we'll simply go into our letter and fix that, and by doing so, we will
04:57be fixing it again in every single letter.
04:59Again, another good example of an issue that's in our primary file, rather
05:03than in our data source.
05:05When you understand the difference between your primary mail merge letter and
05:11your secondary data source from Excel, Outlook, Access, or somewhere else, you
05:15won't have much difficulty tracking and fixing errors that occur in your
05:20final mail merged letters.
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2. Creating Other Types of Merged Documents
Creating personalized email messages
00:00Using merge to create e-mail messages is a Word feature added several versions
00:05ago that flew under the radar of many Word users.
00:09Even users who've been merging letters for years are often creating e-mails that
00:13includes dozens of recipients, the kind of e-mails that you and I are less likely
00:18to read when we're busy.
00:19I mean, if this e-mail was sent to 40 people, how important could it be for you or I to read it.
00:25With e-mail merge, you can create personalized, individual e-mails for each of
00:29your 40 recipients, e-mails that they are much more likely to read.
00:33As with a merge letter, you begin with your formatted text.
00:37I have a letter here on the screen that I want to send out by e-mail to a number of people.
00:41So we'll go to the Mailing tab and start with Start mail merge and choose Email Messages.
00:48Notice that Word reformats this to a wider format and almost looks like in an
00:52e-mail message already.
00:54And now I'm going to choose recipients.
00:56I'm going to choose Select Recipients, > Use Existing List and for this e-mail
01:00message, I'm going to choose a file that I have in Excel, and so that's how my
01:04desktop, in my Exercise Files folder, in Chapter 2.
01:07This is called Prospects.
01:09So I'm going to open this, and it's actually a workbook that has only one
01:13worksheet in it, called Email Prospects, and I'm going to say OK to connect
01:18to that data source.
01:19So if I go take a look at my Recipient List, what you'll see is your Last Names,
01:22First Names, Company Names, and Addresses.
01:25The field I care about is I actually had e-mail addresses in here, and they look
01:28like valid e-mail addresses.
01:29They have @ symbols in them, so I can send them outside of my organization.
01:34So now it's time to insert some merge fields.
01:36I could use a Greeting Line.
01:38I could say, Dear whomever.
01:40But you know, just saying Hi by itself is probably OK, and all of these
01:44actually have a first name.
01:46So I'm going to insert a First_Name. Hi First_Name.
01:49I was on the linda.com training site looking at the huge list of Microsoft
01:52Office courses and thought of you and your colleagues @ your Company Name here
01:58and make sure that I tend to this space before and after, because remember,
02:02Grammar Check won't catch that for me, so I'm going to hit, here we go, no extra spaces.
02:06Have you considered online training at all?
02:09I'd love to talk with you about this.
02:10I believe it would be a great way to use some of your training budget this year,
02:14and would be much more affordable than flying trainers out to your location.
02:18You could do City, State. I kind of like State here.
02:22Flying trainers out of Washington, sounds good.
02:24I can always change my mind about some of this.
02:27Now I want to make sure there's no space here, and when I space or
02:29backspace, there isn't one space, no, there are no extra spaces.
02:33Notice that Word has flagged this.
02:35As I said, the Grammar Check doesn't work real well around fields.
02:38I'll give you a call later this week, or you can e-mail me and let me know
02:42if you'd like to talk.
02:42It would be good to catch up with you.
02:44I want to tuck a First Name in here one more time.
02:46I'll give you a call later this week, space <<First_Name >>, or you can e-mail
02:53me and let me know when you'd like to talk.
02:54Now let's take a look and see how those look.
02:56I'll go to Preview Results.
02:59Hi Sharon, thought of you and your colleagues at flying trainers out to -- I
03:03think it just doesn't like my mid western grammar here.
03:06I could say flying trainers to Minnesota, see, and it goes away.
03:11You know, I'd say "out to," so I'm going to leave it in here.
03:14This letter is all about sounding just like me.
03:17Just like I sat down and typed this out to Sharon.
03:19That's the whole point. Or I sat and typed it out to Meredith.
03:23So, good-looking letters. I'm liking this.
03:25So I should run Spell Check and run Grammar Check, except you know, I'm going to ignore it,
03:29the Grammar Check piece already.
03:32What I want to make sure that this letter is exactly what I want to sent by e-mail.
03:36Now, here's the part that gets tricky.
03:38When I'm all done, I don't want to print these.
03:40I want to send e-mail messages.
03:41Don't click that yet, because when you do, when I click the Send Email
03:46messages, these e-mail messages are going to fly right out of Word directly to
03:50Outlook, jump in the inbox for like in a microsecond, and then they'll be out
03:55and about in the world.
03:55So if I have an error here, I'm going to be sending it out to everybody.
04:01Not only that, but if I am sending it like to a hundred people, or 200, or 300,
04:04I'm going to trip over some of those triggers for spam that are based simply on
04:09the volume that I'm sending.
04:10So before I do this merge, a couple of things.
04:13So we're going to go over to Outlook, click on Send and Receive, and say I'd
04:17like to Work Offline, and notice that this is turned on. Down in the status bar
04:21it says I'm Working Offline.
04:23What this means is that no e-mails will be sent or received right now.
04:27Now, I can go back to Microsoft Word, and it would just be ever so smart for me
04:30to merge a few of these, rather than all of them, at first.
04:33So I'm going to send e-mail messages by Email.
04:37I identify the subject line, and the subject line of this could say,
04:41publicity for lynda.com
04:42But I'm going to say something like, how are you doing?
04:46Because I want to seem you know friendly, and basically I am friendly.
04:51And then I'm going to just merge a handful of records, 1 to 5, okay, and then
04:53I'm going to say OK.
04:56Now if I were going to do this for a number of these, I'm actually going to copy
04:59this subject line, because I'm going to be pasting it a few more times.
05:03So I'm going to say OK. My merge is done. That quick.
05:06If I go back to Outlook and I look in my Outbox, I'll find there are five
05:09letters there. All of them have the subject that I gave, How are you doing, and
05:14now I can go take a look, and I can proof a couple of them say, yeah, that looks good.
05:18That's exactly what I expected to have happen.
05:20The outlook's good, too.
05:21Now if I only wanted five letters, I could actually just double-click and send
05:24these again, and they would go back into the queue to send, or I could delete
05:28them all, okay. No harm no foul. Say OK,
05:31I'm done with working offline, because the whole point of working offline,
05:34actually was to be able to go in and to make sure the stuff was held up
05:38long enough that I actually could go in and intercede if there was an issue with some letters.
05:44Now I'll come back and I'll decide how many letters I want to do at a time.
05:48If I have more than 50, I'm probably going to break them into batches.
05:511 through 50, 51 to 100, 101 to 150, and so on.
05:58So I'm just going to choose Finish & Merge.
06:01I'm going to say I want to Send Email Messages.
06:03The subject line will remain from time to time, if I don't change it.
06:06Tell it that I want to do, in the first batch, 1 to 50, click OK, and send all of
06:11my letters flying right through my Outbox to my Sent Items and out my friends.
06:15Now you and I are used to getting targeted mail - what many of us just refer to
06:19as junk mail - so we're used to ignoring those personalized letters that really
06:23aren't all that personal.
06:24On the other hand, most users assume that any e-mail that is addressed only to
06:29them, and that has personal information within the body from someone that they
06:34know isn't junk mail, but a message that you actually took the time to sit and type yourself.
06:39So if you're sending 50 e-mails and you really want most of them to be read,
06:44don't send one e-mail that's copied to 50 people or even one e-mail with 50
06:49people in the BCC field.
06:50Use Microsoft Word mail merge and create personalized e-mail that will be opened
06:55and read by the people you send them to.
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Creating envelopes
00:00If your mail merged letters include an address block, you already have enough
00:04information to be able to print labels or envelopes using mail merge.
00:08In this video, we'll focus on printing envelopes.
00:11First, let's start with just a blank document, and go to the Mailings tab and
00:16choose Start Mail Merge, and we're going to choose Envelopes.
00:20Now, over in this other group on the Mailings tab Create, that Envelopes command
00:24is used to print single envelopes, or a stack of envelopes that all have the
00:29same address on them, like a return envelope.
00:32If we want to create mail merged envelopes with a data source, we need to
00:35choose Start Mail Merge > Envelopes.
00:38In a moment, the Envelope Options dialog box will open.
00:41It will ask us about our envelopes, sizes, the location of the delivery address
00:47and return address on the envelope, and then printing options, including one of
00:5112 possibilities for how the envelope actually feeds into your printer.
00:55So, mark up a sheet of paper and take it to your printer and go check it out and
00:59figure out what your printer settings are, or look in help for your printer,
01:03your printer's manual, so that you can set all of these envelope options for
01:08paper size, address position, and printing and feed options, and then click OK.
01:14Now we need to select a data source for our addresses.
01:17So, let's go to Select Recipients > Use Existing List, and I'm going to choose
01:23my Exercise Files folder, Chapter 2, and pull up my Prospects workbook, which has
01:29one worksheet in it called Email Prospects. Click OK.
01:32Now, all I need to do is drop an address block in for the Delivery address.
01:37Simple enough to do.
01:38So, we'll choose Address Block. The Insert Address Block dialog box opens, the
01:43same dialog we saw when we inserted an address block in our mail merged letter.
01:48So, change the settings for the recipient's name, company name, and so on, so
01:53that the preview appears the way you'd like it to appear.
01:56If this is a data source you're using for the first time, you may need to do
02:00some field matching.
02:01Click the Match Fields button to do that.
02:03Let's click OK to drop our address block here.
02:06Now, let's preview the results.
02:07As you'll see, we have a series of envelopes.
02:10Don't worry about the placement of this address block here.
02:14We actually determined that in that first dialog where we set the envelope options.
02:19So, it will simply appear in the upper-left.
02:21That doesn't mean it's going to appear there when we actually print the envelopes.
02:24One last thought about something we might want to do. The United States Postal
02:27Service and other postal agencies would really like to have this
02:32information provided in caps.
02:34In order to do that, what we need to do is format the Address Block.
02:39So, we'll go to the Home tab, and we can't actually choose Change Case, because
02:45if we do, all it'll do is change the case of this particular address block, but
02:49it won't apply it to the letters.
02:50We actually need to format the address block.
02:53So, we're going to open the Font dialog box by clicking the Dialog Box launcher,
02:57and choose All caps and click OK.
03:00Now when we return to the Mailings tab and preview our results, you'll see that
03:05all of our envelopes will be addressed in caps.
03:07We can change that back to proper case, if we want to change our mind about that format.
03:12Word's Mailings features make it easy to quickly lay out and print the envelopes
03:16that you need for large mailings.
03:19If you need to create a single envelope, of course, don't use mail merge, but
03:22when you need to create a group of them, this Mailings tab allows you to quickly
03:27and easily create dozens, hundreds, or thousands of envelopes, using your
03:31printer and Microsoft Word 2010.
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Creating labels
00:00When you need to address envelopes for a large mailing, you can use mail merge
00:05to create sheets of address labels by creating a connection with your data
00:09source to Microsoft Word.
00:11Each label will contain one address from one record in the data source.
00:14But you can use this same process for far more than just address labels.
00:19If you go to an office supply store, you'll see CD labels, folder labels, name
00:23tag labels, anything else you like to print. And any of these label-like products
00:28can be created using merge in Word 2010.
00:32Let's go to the Mailings tab.
00:33I have a blank document open.
00:36As with envelopes, if what you wanted to print was a single label or an entire
00:41page of identical labels, you wouldn't use mail merge for that.
00:44You would simply use Create Labels.
00:47We want to create a group of labels tied to a data source, so we're going to
00:51choose Start Mail Merge > Labels.
00:54In just a moment, the Label Options dialog box opens.
00:58There are two different types of labels stock.
01:01Most of you probably have what are called page printers.
01:04Very few of us use continuous-feed printers anymore for things like label stock
01:08or paper stock, also called burst printers.
01:11If you have one of those, you can talk to the people who feed the labels in, and
01:16get the label number, because that's the trick here is we want to choose the
01:20appropriate label for the printing that we're going to do.
01:24So, a number of different label vendors. Some of the larger ones, for example, are Avery.
01:29That's Avery US Letter.
01:31These are Avery's European labels.
01:33Another is Formtec, and you choose the labels that you want to print on, and you
01:39read the number and the manufacturer off the end of the box.
01:42We're going to print some basic address labels.
01:45So we would choose Avery US Letter, and then I'm going to click in the product number.
01:50If you type all the numbers right in a row, it will take you right to them.
01:53If I just type 5, it will take me to the first of the fives.
01:56But no matter where I am, if I type 5260, it will actually take me to the 5260s.
02:01If I pause, it thinks I'm entering a different number.
02:05These are called Easy Peel Address Labels.
02:07If I wanted to take a look at what those look like, if I wasn't sure if the box
02:11was gone, but I thought they were 5260s,
02:13I can take a look, and it will show me that they are what are called 3 up.
02:15They are 3 across and 10 down.
02:17You can also create custom labels in here.
02:20Once I've set up my label and I say this is the label that I'm going to use, I can click OK.
02:24Now, I need to select a data source to go along with this.
02:28So, we can choose Select Recipients > Use Existing List, and now I'm going
02:34to choose my data source, in my exercise files for Chapter 2, and I'm going
02:38to choose this Prospects data source, Microsoft Excel workbook that contains one data set.
02:45Now, what I have is I have a whole set of labels, one whole page of them.
02:5030 labels. 29 of them say Next Record in them, and one is waiting just for me.
02:57So, I'm going to insert an address block here.
03:00If I were doing a nametag, I might be inserting a first name and a last name,
03:04and then pressing Enter and inserting a company name.
03:06Whatever I insert here, I'm inserting on the first label. I'm going to click OK,
03:11and there is my AddressBlock.
03:13Let's go to Preview Results, and what you'll see is only one label.
03:17Don't let that bother you.
03:18I have one more step to do.
03:20I'm creating one label in the upper left-hand corner.
03:24Word is waiting for me to create it and then to say update all the other labels
03:28to match the one I'm creating.
03:30When I click Update Labels, all of them say AddressBlock.
03:35Print the first one, go to the next record, print the next one, go to the
03:38next record, and so on.
03:40Now when I preview the results, I'll have this whole set of labels, but
03:44notice, oh, my gosh!
03:45They take up way too much space!
03:47This is a formatting problem.
03:48That's all this is. Let's go home.
03:52Let's go ahead and select our first label, all this text, and let's now
03:58adjust the line spacing.
04:00I can either choose No Spacing - that works just fine - or I could adjust the
04:04spacing for the lines.
04:05Let's go back to Mailings and update all our labels.
04:09So, in other words, we're not going to format 30 labels;
04:12we're going to work on one and then use Update, to update the other 29, each and every time.
04:17Okay, so we've tightened up our font.
04:20We can go ahead and preview the merge.
04:21You can look at all the different records. All you're doing is paging one to the next.
04:26Here's the end of our merge. Looks good!
04:30Now when we're all set, we would load our label stock in the printer.
04:33Don't forget that step.
04:34Then we would choose Finish & Merge, and you should go directly to Print.
04:39If you say you want to edit individual documents, then you'll be merging to a
04:43file and need to turn around and merge and print again on label stock.
04:47So, the only reason to do that would be if you print the same list several
04:52times a year, a list of labels for a committee, for example, where the
04:55membership doesn't change.
04:57Then you might want to edit individual documents and save it locally.
05:01But normally, you will just send these to the printer.
05:04If you say you want to print all the records, you're printing all of your labels.
05:08If you say that you want to print from a certain number, the number that goes
05:12here is the label number.
05:14So, for example, if I wanted to print the first page, I would do 1 to 30, not 1 to 1.
05:21The second page is records 31 to 60, and so on.
05:25It's really easy to create custom labels anytime you have address data in
05:30Microsoft Word 2010.
05:33You can use exactly these same methods with a data set that includes part
05:37numbers or titles to create CD labels, to create folder labels, whatever
05:41labels you want to create, go buy the product you want, and use merge in Word
05:462010 to create your labels.
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Creating a directory
00:00The final type of mail merge in Word is a directory merge, which in prior
00:04versions of Word was called a Catalog Merge.
00:08You can use the Directory Merge feature to create a directory of names and
00:12addresses, but you can also use it to create a parts catalog or an inventory
00:16sheet - anything where you want to take information out of a data source and put
00:20it in Microsoft Word.
00:22You might take a look at using directory merges whenever you have information
00:27that comes out of a database where you're not happy with how the reports look,
00:31because by using a catalog or a directory merge, and getting that stuff into Word,
00:35you have access to all of Word's formatting tools. So, let's start.
00:39In our blank document, we'll go to the Mailings tab, and say Start Mail Merge > Directory.
00:45Now we need to select the data source.
00:48So, we'll go to Select Recipients > Use Existing List, and we're going to go to
00:52the Exercises folder, for Chapter 2, and go ahead and select this Prospects list
00:57that we've been working with previously.
01:00This is a workbook that has only one worksheet in it, called Email Prospects, and
01:03I'm going to say OK.
01:04A quick review of what's in Email Prospects.
01:07We just have some basic demographic information.
01:11We have contact, a company name, and so on.
01:15What I want to do is create a listing that actually gives me information about
01:18three different things: the full name of the contact person, the company name,
01:23and the state that the company's office is located in.
01:27There are a couple of different ways I could do this.
01:29I could set this up and say, all right, I'd like to have the Contact Name, and
01:35Insert a Merge Field, First_Name, space, Insert a Merge Field, Last_Name.
01:40Company Name, Insert the Merge Field for Company_Name, and then State, and
01:49Insert the Merge Field for State. Press Enter.
01:52When I preview my results, this is what it looks like.
01:56If I go to Finish & Merge > Edit Individual Documents, it will merge all of
02:01these, all records, OK, and notice that I have one item after another,
02:07listed down the page.
02:08Now I can format my primary document.
02:11Let's go ahead and close this, and throw it away.
02:14I could add, for example, another line feed here, or I could select and format
02:20this information to move it closer together, with no spacing.
02:23However, what I'd like to do is present this information in a table.
02:26That's going to be far more useful to me.
02:28So, I'm going to delete my field codes and insert a table and return to the
02:34Mailings tab and insert my merge fields, First Name, space, Last Name.
02:40I'm going to turn preview off, so I can actually see the field codes.
02:45Then in my second cell of my table, Company Name, and in the third cell of my
02:50table, I'm going to put the State name.
02:52I'll give Company Name a little more space. Looks good!
02:57Let's go ahead and Finish & Merge to individual documents, so we can go see the
03:01results of the merge.
03:04Choose All records, click OK, and here's my table, the results of my database
03:08dumped here, so that I can format it in a way that I want to work with it.
03:13Now, a couple of thoughts.
03:15I'd like to have some column headings.
03:16That gets a little bit tricky, because in a directory merge, anything I put in
03:21the body of the document shows up here.
03:23Let's go ahead and close this Merge Results document. We don't need it.
03:27Discard it to return to our primary document.
03:29Let me show you what I mean.
03:31If I insert a new row above, and I simply put Name, Company, and State here, and
03:39then we Finish & Merge again, OK, notice that I have Name, Company, State;
03:47Name, Company, State;
03:48Name, Company, State.
03:49Anything in the body of the documents repeats.
03:51Let's throw the results of this Merge away, not save them.
03:55What I'd like to do then is I'd like to take these headings and put them
03:58somewhere where they won't repeat.
04:01Because anything in the body of the document repeats, what I need to do is move
04:05them, so that I have them sitting up in my header or down in my footer.
04:08Those are the parts of the document that aren't part of the body.
04:11So, I'm going to go ahead and delete this row, and we're going to insert a
04:16header in this document that's simply a blank header.
04:20Now I'll go to the Insert tab, drop in a three-column table, just like the one I
04:25have, adjust it so it matches up with the table below, and let's go ahead and
04:30put then Contact Name, Company Name, and State.
04:37I can do any other formatting I wish. That all works.
04:40Let's go back to the Mailings tab now and double-click in the body of our
04:45document to close the header.
04:47I could have closed the header on the Insert tab as well.
04:50Choose Finish & Merge > Edit Individual Documents, click OK, and here's my
04:56header that doesn't repeat
04:57and my directory that does repeat.
05:00There isn't a week that goes by that I don't find a use for directory merge.
05:04It's rarely used - it's not the first thing folks think of - but it's an
05:09incredibly useful tool in Word 2010.
05:11So, as you work with data sources, don't forget that there's a great way to
05:17create whatever types of listings you want for data in your data sources using
05:22Word 2010's Directory Merge feature.
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3. Using Rules for Customized Merges
Prompting for global input with FILLIN
00:01Most organizations have letters that are sent out periodically, with very little
00:05change from one letter to the next.
00:07For example, you might send out a monthly meeting reminder, where the only
00:12changes are the dates, the locations, and the roles of the various people
00:15attending the meeting.
00:17Words Fill-in fields allow you to enter information and merge letters at
00:22the time of the merge, eliminating the need to create a different letter reach month.
00:27Here's another version of our simple letter, inviting team members to
00:31our monthly meeting.
00:33The meeting moves between locations and changes dates, and people's roles change.
00:38So we'll be using Fill-in and Ask in the next three videos to see how to address
00:43these different needs for this particular merge letter.
00:47The date that the letter is sent is different each month, and the same for each user.
00:52The date of the meeting is different each month, and the same for each user.
00:56So we're going to use Fill- in as a global replacement.
01:01Let's begin by selecting the state, and deleting it, and now on the Mailings
01:06tab, in Write and Insert Fields, we'll choose Rules > Fill-in.
01:12The Insert Word Field:
01:13Fill-in dialog box opens, and we can enter a Prompt.
01:16Now, we could enter next to nothing here if we were the only people using this
01:20merge letter, but we want to create this in a way that other people could use it as well.
01:25So, I'm going to enter, "Fill in the mailing date for this meeting reminder."
01:34If there was a default date, like if we only had the meeting twice a year, and
01:38we could put August 24, but we don't.
01:40We use it all the time.
01:41So there's no point in a default fill-in date.
01:44And I'm going to say ask once, because it's the same for everyone, and I'll click OK.
01:49As soon as I do, I'll be prompted the first time.
01:52There's the prompt that I entered, and the meeting date is August 24, 2010, and
01:58I am going to click OK.
02:00If I press Enter here, by the way, there'll be an extra Enter in my letter, so I
02:04want to be careful not to do that.
02:06Now I want to replace the text for the meeting date.
02:09So I'm going to select this magenta text that I highlighted earlier and delete it.
02:15I'll need to put a space, and then we're going to use Rules > Fill-in and say
02:20Enter the meeting date.
02:22There is no generic meeting date to use as a default, and I only want to be
02:27asked once because it's the same in every letter.
02:29Now I am going to click OK, and it says, Enter the meeting date, and I'm going
02:33to say September 22, 2010.
02:37I don't need to put a period here.
02:39It's already out here in the letter, and I'm going to click OK. That looks good.
02:44Now, I could save this letter now, if I wish, and then I can do Finish and Merge.
02:49So, let's just go ahead and run the merge first, to make sure that we're
02:52comfortable with everything we have and how it's working.
02:54I'm going to choose Finish & Merge > Edit Individual Documents so that it merges to
02:59another document we can look at.
03:00I am going to merge all of the records and click OK, and it says, What's the
03:06meeting date for this meeting reminder?
03:08It holds the last date that I entered, so I don't even need to enter a new date this time.
03:12I'll click OK. It says Enter the actual meeting date, and again, it holds the value that I
03:17entered a moment ago.
03:19Notice that in each letter, August 24, September 22, all the way through,
03:26each letter uses of the variable dates that we entered. Look's good to me.
03:30Let's go ahead and throw this letter away.
03:33There are couple of little things I'd like to take care of.
03:35I actually don't need to have this formatting here any more.
03:37So we can remove it.
03:41The formatting that we have on the fields can go as well, but we're going to
03:43save that until the entire letter is done.
03:46So by using Fill-in, I can actually insert one date in every single letter
03:51that's exactly the same and
03:52therefore create a generic letter that I can use over and over and over again,
03:56if all that changes are the dates.
Collapse this transcript
Prompting for repeating input with ASK
00:00The Microsoft Word merge field Ask is similar to Fill-in, but it has a couple of
00:06different behaviors.
00:08Fill-in takes a piece of data entered by the user and sticks it into each letter.
00:13Ask creates a bookmark to hold the text temporarily and stores that user-entered
00:20value in the bookmark.
00:22Then you add a corresponding Ref field, a reference field, that says go grab the
00:27value that the user put in that bookmark and stuff it into the letter where I
00:31place the Ref field.
00:33Here is why we will use Ask.
00:36The location of the meeting occurs twice in the letter.
00:39The first time it's listed in paragraph one, the second time in paragraph three.
00:44Now if we were lazy, we could use Fill- in and say location one, location two and
00:49enter the same information twice, but if we misspell it once, it's going to look icky.
00:53We're going to use the Ask field to ask the user at the time of merge, where is
00:58the meeting going to be held?
00:59Then we'll drop in two reference fields to drop that information into the letter twice.
01:05The only part of this that we care about, in terms of a sequence, is that the Ask
01:08field has to be placed in the letter prior to any reference to the Ask field.
01:13So I'll generally go right to the top the letter and do something like
01:16Ctrl+Home to get as high in the letter as I can before we place this Ask field in our letter.
01:22So we're going to go ahead and on the Mailings tab in the Write & Insert Fields
01:27area, we're going to choose Rules > Ask.
01:30It says Insert Word Field: Ask.
01:32This is for the meeting location.
01:34So we give the bookmark a name, Location.
01:38And because it will be the same for every letter, we're going to send everybody
01:41to meeting in the same place,
01:43we're going to only ask once.
01:45The prompt will be Enter the location for the meeting.
01:49Now if most meetings are held at Corporate Headquarters, we could put that in
01:53this default bookmark text.
01:55So, let's just go ahead and say most meetings are there.
01:58So we'll put in a bookmark. That's a default.
02:01If I don't enter anything else, it will say Corporate Headquarters.
02:05Let's go ahead and say OK, and we will be prompted, and we'll say, okay, the
02:09meeting is going to be at Corporate Headquarters, and say OK.
02:11Now, absolutely nothing happens, except that value has been stuffed into a bookmark.
02:16We now need to place two reference fields to reflect that information back in the document.
02:22The first will go here.
02:23So I'm simply going to delete where it says Corporate Headquarters.
02:27You'll notice, if we look at the rules list, there is no reference here.
02:30This is a field that's not included on the default list of merge fields.
02:34To go get it, we'll have to go to the Insert tab.
02:37So let's go to Insert > Quick Parts > Field to open the list of all the fields
02:43that are available to us when we work automating Word.
02:46As I scroll down the list, you'll find Ref here, which is a reference, and
02:50it says, okay, if you're going to insert a reference, what bookmark are you referring to?
02:55I'll say location.
02:57Now notice that I need to be at the right place in my letter in order to do this,
03:00because it's going to insert the reference right where I am.
03:03There are number of different options I can use.
03:06For example, I can have users enter a value, and then I can format it in the way I choose.
03:12I can have incrementing numbers that appear, but I just want to grab this
03:16reference and stuff it back in the letter.
03:17If you want to look at these other options, I recommend them to you, because you
03:21can do some exciting things with them.
03:22I am going to say OK, and notice Corporate Headquarters got dropped there.
03:27And I can tell I need a space here,
03:28so I am going to put space.
03:30Let's go add a reference for the second time that this appears.
03:34I am going to simply select this text and delete it, Insert > Quick Parts >
03:40Field, scroll down to Ref, or hit R to get down there quicker, Location > OK,
03:49Corporate Headquarters again, and add my space in the letter.
03:53That's all the harder it is to be able to use Ask and Ref together to be able to
03:58insert information here in my merge letter.
04:02Now, I want to show you one other thing, as we start adding these fields in.
04:05There is a shortcut key that you can use to see the fields.
04:08It's Alt and then F9.
04:10So when I do Alt+F9, I'll actually see all of the fields that are in my
04:14letter, and that's helpful.
04:15Here's the Ask that I did.
04:17Ask for a location. There's the prompt.
04:20There's the default,
04:21followed by the Fill-in, which was to fill in the date for the meeting.
04:25We did that in an earlier video.
04:27Then down in the text, notice in the body, a reference to location, a
04:32reference to location.
04:33When you simply highlight the merge fields, those Ref and Ask fields won't show up.
04:37So you'll want to remember that Alt+F9 will display or hide all of those field codes.
04:44Let's go ahead and save our letter.
04:46I am going to do File > Save As, and I am going to save this as Cover Location.
04:52Now let's merge this and see how it actually works.
04:55Remember that if you weren't with us in the last video, we were prompting for a
04:59couple Fill-ins as well.
05:00So Edit Individual Documents > Merge them all.
05:03It says, where is the location for this meeting?
05:05I am going to say Bali, because we deserve it,
05:07actually, Tahiti, because my friend Jeff likes going their.
05:11So we're going to choose Tahiti and click OK.
05:14This is a Fill-in the date for the meeting. August 24 is fine.
05:19Fill-in the date here, and now we've picked up the date, but also Tahiti is
05:24going to appear in two locations in every single letter.
05:28There's our first letter, as we scroll down, our second letter.
05:32So we can use Ask to grab information and place it as many locations as we
05:37wish in a document.
05:39Think about using Ask for things like contracts, where you need to fill in
05:44information about both parties in a contract.
05:47By using Ask, we can allow the user to enter variable information on the fly at
05:53the start of the mail merge, rather than having to enter all of this
05:56information in the data source.
05:58And this makes Word mail merge very, very powerful.
Collapse this transcript
Prompting for individual input with FILLIN
00:00In the previous two videos, we've used Microsoft Word's Ask and Fill-in fields to
00:06collect information from the user at runtime to insert into the letter about
00:11the location of our meeting, the date of the letter, and the date of the meeting.
00:15We are left with one piece of information that we need to provide at runtime,
00:19but it's different for each and every recipient.
00:22That's the role of that recipient we will play in the meeting, highlighted here in teal.
00:27For our team, we have three basic roles.
00:29We have the role of the convener, we have the role of the recorder, and we have
00:33a role for a timekeeper. Everyone else is an observer.
00:37So, what we'd like to do is, at the time we do the merge, be prompted to determine
00:41the role for each of our team members at this specific meeting.
00:46We're going to use a variation of the Fill-in field to be able to do this.
00:50So, let's start by deleting this information here for the observer, and now
00:57we'll use Rules > Fill-in and say, "Enter the meeting role."
01:04Now, the Default role is observer, so we could simply enter that here.
01:10We're not going to click the Ask once check box.
01:12We are simply going to leave it, because we want to be asked for every single
01:16recipient, and we are going to click OK.
01:19We will, of course, be prompted, right away, and enter observer, and that
01:23information will be entered here, and we can see that we need to enter a space.
01:27Now, don't forget, you can use Alt+F9 to see the field codes that are already
01:31here, and Alt+F9 to hide them again.
01:35Let's go ahead and see how our merge works, and I will tell you ahead of time
01:38that this will be an unsatisfactory experience, because as we merge through and
01:43say that we want to merge all the records, we'll be prompted for a location, and
01:47we'll put Tahiti and say OK and then the mailing date for the reminder and the
01:52meeting date itself,
01:53then it says, Enter the meeting role, and we say, hmm, for who?
01:58We will be prompted over and over again to enter the meeting role.
02:01It doesn't matter whether we say OK or Cancel; we'll be prompted.
02:04I'm just thankful that we didn't have 500 records, or we'd be clicking OK
02:07500 times right now.
02:10So, how do I get information about what letter I'm on?
02:13Well, let's close this merge results and not save it and return to our primary
02:19merge file we are building, and let's go back and take a look at the field
02:22code for observer here.
02:24We are going to hold Alt and hit F9, and it says, Enter the meeting role.
02:29We want to add the merge field that gives us the person's first name, and it is
02:33absolutely critical that it go inside the prompt.
02:37The prompt starts after the word "FILLIN" and after the quotes and ends with the
02:42other set of quotes.
02:43So, I'm going to say Enter the meeting role, space, for, and then I am going to insert
02:48the merge field to pick up that person's name.
02:51First, space, and even the Last name.
02:55So, now my prompt in quotes is Enter the meeting role for First, Last.
03:02This /d is the default, and it will put the observer in, and then this
03:06MERGEFIELD first comes from our original merge that's dropping the recipient's
03:10first name right here.
03:11So, it says, Thank you for agreeing to serve as your role for the meeting ,first name.
03:15I think we are all set.
03:17We've built this out, so that we can actually see where we are.
03:20Let's go to Finish & Merge > Edit Individual Letters, and let's go ahead and
03:24just do the first three letters so we can see what they look like.
03:27It says, where is the location for the meeting? Tahiti, OK.
03:33The mailing date for the reminder the 26th of August.
03:36Well, we might get it done a day early.
03:37Let's go ahead and mail it, if we could, on the 25th, and say OK.
03:43The meeting date hasn't changed from September 22, and now it says Enter the
03:47meeting role for Pam Shepherd.
03:49Well, Pam has agreed to be our Timekeeper, and we'll say OK.
03:53Then Enter the meeting role for Tyrone Woods.
03:55Well Tyrone is the Convener for this meeting, OK.
03:59Keisha is an Observer, and we'll say OK.
04:02So, you notice for each person, we are getting prompted.
04:05There we have Pam the Timekeeper, Tyrone the Convener for the meeting, and
04:10Keisha who's going to be an Observer.
04:13So, by using the Ask field, or the Fill- in fields, but also including the merge
04:18fields in the prompts, we can be prompted, as we go through the merge, to provide
04:22very specific, individualized information for each and every recipient.
04:27I am going to go ahead and close these merge results and not save them, return
04:31to the Mailings tab, and let you have one more look at where we inserted the
04:36name inside of the quotes as part of the prompt for the Fill-in fields.
04:41Remember, Alt+F9 exposes all of these field codes for you to be able to go in
04:45and look, and also to edit them.
04:48By using Ask and asking with every letter, we can enter variable information on
04:53the fly, rather than needing to build it into our data source.
Collapse this transcript
Using IF...THEN...ELSE for intelligent merging
00:01Almost any mail merge will work better if you use IF fields to add some logic.
00:06Actually, let me say that another way.
00:08If you know how to use IF, you'll be able to create mail merges that you
00:12wouldn't have imagined you could create.
00:14With IF, you can direct Word to examine the data for the record being merged,
00:19then take a specific action based on the value in the record.
00:23For example, if your data source contains address information, you could send
00:28one paragraph to recipients in California and a different paragraph, or no
00:32paragraph at all, to recipients in another state.
00:35At its simplest, an IF field works like this:
00:39if a condition is met, display one result; otherwise display another.
00:44That's what we want to do here.
00:46We have a paragraph that we'd actually like to direct only to folks who are
00:49outside of California,
00:51the folks who will be coming from out of state for our meeting.
00:54Now, we could type it in the letter.
00:56We could say, if you're from out of state, then we want to make it even easier.
00:59But it's kind of cool not to even show that information to folks unless they need it.
01:04So, I'm going to select this text, and let's turn off the highlighting that
01:11let you identify it, and now let's cut it, because we're going to use it again in a minute.
01:15So, I am going to cut it to the clipboard, add a space right here where I am
01:21going to want to insert my IF field, and then, this is incredibly easy.
01:25Let's go to Mailings > Rules > IF...Then. ..Else, and we're going to say, IF the
01:32Business State Not equal to California.
01:36Now, it helps to know how your information is in your data source.
01:40IF it's CA, just the state abbreviation,
01:43I would only put CA here, but it's actually California, spelled out, in our data source.
01:48A clue for that would be just to take a look here, by moving my dialog box, and
01:52notice in this letter where I am previewing the results, that the state names are spelled out.
01:57So, it says, IF the state name is not equal to California, then, and I'm going
02:01to hit Ctrl+V to paste my text.
02:03We want to make it even easier for out- of-state team members to participate:
02:07Jeff Jones is handling your housing and transportation, and will contact you directly.
02:12Otherwise, insert this text. Well, I don't have any text for the folks who are in
02:15California, nothing that fits here.
02:18I could say, aren't you lucky to live in California, but there's no point in doing that in this letter.
02:22So, I now have an IF, and there is no Then, so I am going to say OK, and IF I
02:29hold Alt+F9, I can see my field code, and you'll notice that we have an IF
02:34field right here now.
02:36It looks kind of small, and it actually is.
02:38This font is smaller than the font around it. We'll take care of that in the minute.
02:43Let's go ahead to Finish & Merge and Edit Individual letters, so we can see the
02:47results of our merge.
02:48We don't have to do all of them, but we might as well, and I am going to click
02:52OK, and we'll be prompted.
02:54Now, in the last few videos, we've added a lot of controls, a lot of fields, to our merge letter.
03:00So first we are asked, where is our meeting going to be, and we are going to
03:03meet in Tahiti, and click OK.
03:06The mailing date will be August 25 for our invitation, the meeting date is
03:11September 22, and we'll be asked the roles of different persons, and we'll
03:15just make them all Observers as we go along, because that's not what we are focused on here.
03:21What we are focused on is that when we get to someone in California, they won't
03:24have that extra sentence.
03:26However, when we scroll down, for example, and look at Tyrone who's coming from New York,
03:30there is that:
03:31We want to make it even easier for out -of-town team members to participate.
03:36IF you're in California, we are not going to see that sentence. Keisha doesn't see it.
03:40However, Peter does, because he's coming from Phoenix.
03:44Now, I told you that the font was a little smaller.
03:47We are going to take care of that in the primary merge letters.
03:50Let's go ahead and close the results of this merge.
03:52We don't need them, and here, where we can see the text,
03:56we can actually go in and format it.
03:58So, if I click on the Home tab of the Ribbon, you'll note that we are using a
04:03Calibri 12 pretty consistently throughout our letter.
04:05So, let's just select this text and make sure that it also is a Calibri 12, and
04:11that will take care of the issue.
04:14IF is a very powerful function. You can use it as many times as you wish, within
04:17a letter, to be able to make a distinction between one set of data and another,
04:22based on a value that's read from the data source at the time of the merge.
04:26Once you've mastered IF, you'll find more reasons to use mail merge, and far
04:32fewer reasons to type individual letters to groups of people.
04:36Enjoy mail merge in Word 2010.
Collapse this transcript
Conclusion
Goodbye
00:01I've really enjoyed providing you with an in-depth look at mail merge in Word 2010.
00:07I hope you've enjoyed it as well.
00:08Good luck with your mail merge.
Collapse this transcript


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