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In Windows Vista Essential Training , instructor Jeff Van West offers comprehensive guidance through the often-daunting task of upgrading Windows system software. After discussing Vista's many new features and demonstrating the initial installation, Jeff explains how to run older software, customize settings and the desktop, and troubleshoot along the way. The tutorials also cover the ins and outs of taking Vista on the road for portable computing, from setting up security to working with all types of media and optimizing performance. Exercise files accompany the training.
So, here I am waiting for my print job to print. I have been working on this article and just waiting and waiting and nothing is printing, nothing is coming out. What's going on with the printer? When you run into a printer problem, number one thing is to try and make sure that your computer is communicating with the printer, i.e. make sure the printer is on make, sure it's plugged, its cables are in, it's on the network, its little lights are flashing and beeping. If all that's happening, maybe the printer is sitting there going, processing, processing.
Maybe it's just saying they are doing nothing even though you sent out a file to print. You should go back to your computer and look. What you are looking for? You may not notice it because printing jobs happen so quickly these days, but while a job is happening there's a little icon down in the lower right and you can double-click that icon and see what's going on your printer. Uh-oh. There was an error in one of the documents that I sent out to the printer and maybe I sent it out quite a while ago. Here's the second one, the one I've been waiting for. I totally forgot that I had done this earlier one.
Something went wrong at the printer with that document and now this other one can't print because it's sitting in the queue behind the problematic one. It's possible even that your queue is just saying, waiting, waiting, waiting because somebody else's document is jamming up the printer stuck on their machine in your office. You might need to go wandering around to see who's got the error. If there is an error though, and it's a problem you can, with the printer, stop individual jobs or delete individual jobs and some people don't realize this.
I can right-click on this job and I could pause, restart or cancel any of these jobs. Let me go ahead and just cancel this job. Are you sure you want to cancel the document? Yes, I am sure I do, and you'll watch it will be deleting, and there we go. My error job, because I tried to cancel it, got out of the way and the job afterwards got sent on. Now, sometimes you end up with this, this job that just won't go away. There it goes.
It might take two or three deletes to try and do it, to get it out. Sometimes when there's a job behind it, just like you saw there, it just won't go away. I don't exactly know why. It's just been my observation from lots of printing. Nonetheless that is a really good way if there was something in that document that was causing a problem. It's just holding up everything. It's one of the most common printing errors besides, well, just a cable being out or something like that.
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