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Troubleshooting a network and HomeGroup

From: Windows 7 Essential Training

Video: Troubleshooting a network and HomeGroup

It at anytime you're having issues with displaying your HomeGroup, maybe it's not a appearing on other computers, or maybe your having difficulty connecting, there may be a solution, through one of the troubleshooting options here in the Control panel, and that's what we are going to explore right now. You can see I have opened up Control panel, and I am going to go to Network and Internet. Now if you don't have any issues, there won't be anything to troubleshoot, but I have unplugged my Ethernet cable. So here from Network and Internet, I am going to go to HomeGroup, because this is the problem I'm having, I can't seem to connect to my HomeGroup, I can't join in.

Troubleshooting a network and HomeGroup

It at anytime you're having issues with displaying your HomeGroup, maybe it's not a appearing on other computers, or maybe your having difficulty connecting, there may be a solution, through one of the troubleshooting options here in the Control panel, and that's what we are going to explore right now. You can see I have opened up Control panel, and I am going to go to Network and Internet. Now if you don't have any issues, there won't be anything to troubleshoot, but I have unplugged my Ethernet cable. So here from Network and Internet, I am going to go to HomeGroup, because this is the problem I'm having, I can't seem to connect to my HomeGroup, I can't join in.

And you can see when I go to HomeGroup here, the screen has changed. It belongs to a HomeGroup but it's not available because you are not connected to the home network. Why am I not connected? Well, I could try to Connect to an existing network. I have tried that it doesn't work. But you'll notice down at the bottom, I have the ability to start the HomeGroup Troubleshooter, and when I click that link, you can see the HomeGroup window opens up. Troubleshoot and help prevent computer problems, and down below home group is what's selected. Down below there is a link to Advanced as well.

I just want you to click that link to see that there's a checkbox here that will automatically repair issues if they're found. So we'll keep that checked and then choose Next. So now it's busy detecting problems, and the first message you are going to see is that sometimes when there are HomeGroup problems they are network-related. And it's recommended that we troubleshoot the network problems before we continue. Two options include troubleshooting the network or skipping the step altogether. So if you're pretty sure your network is fine, it's got to do with HomeGroup you can skip. But we are not sure, so we'll Troubleshoot network problems.

And you can see what's happened. This has actually opened up a second window. So all we have to do is read what's going on, in this case it appears an Ethernet cable is not plugged into this computer. So we go and check our connection, and I am going to do that right now. I am going to plug it back in, and now with my Ethernet cable plugged back in, you can see the options down below. Check to see if it's fixed or skip this step. Well I am going to check to see if this fixes the problem. Now remember this is the second window that's opened up. And it relates to Windows Network Diagnostics.

This is not our HomeGroup diagnostics. So it's verifying that the network configuration problem is resolved, and if I move this slightly over to the right you can see actually something has happened in the background in Control panel under HomeGroup. It appears that I have got all of settings back, and I am able to view the HomeGroup itself. So it appears to have fixed the problem. You can see it's still analyzing and running diagnostics on my network, detecting additional problems. In this case, everything seems to be fine in the background.

It says Troubleshooting was unable to automatically fix all of the issues found, and there is more details down below. Network cable not probably plugged-in or maybe broken out. It's still busy. Remember we got that other window running in the background. So we can close this one up and you can see it's detecting problems waiting for network diagnostics to complete. When we close that up, it's completed. Now it's checking HomeGroup security. Solutions were applied is the problem fixed. Well if we move this out of the way, sure enough, yeah we've got our HomeGroup in the background.

Yes the problem is fixed. When we select that, you can see that our HomeGroup information needs to be refreshed. That was the problem. After the network diagnostics that was fixed, I can see my green checkmark. So I can close the Troubleshooter. If there are any other issues I can Explore additional options. But everything is fine so I am going to click Close. It takes me back to my HomeGroup. Now because the screen is changed I now have access to my Libraries and Printers, some of the options I checked or unchecked, and down at the bottom under Other HomeGroup actions, I still have the ability to start the HomeGroup troubleshooter from here, but I am done. I am going to click Cancel, close up Control panel and that's how we troubleshoot our network, as well as any HomeGroup issues you may be having.

Show transcript

This video is part of

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Windows 7 Essential Training

73 video lessons · 45932 viewers

David Rivers
Author

 
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  1. 16m 28s
    1. Welcome
      1m 54s
    2. Windows basics for first-time users
      13m 47s
    3. Using the exercise files
      47s
  2. 29m 18s
    1. Assessing your hardware and Windows 7 versions
      6m 57s
    2. Upgrading from other Windows versions
      2m 56s
    3. Transferring old files with Windows Easy Transfer
      7m 2s
    4. Dealing with device drivers
      6m 42s
    5. Running a Windows XP program in Windows 7
      5m 41s
  3. 33m 12s
    1. Getting familiar with the desktop
      8m 55s
    2. Handling tasks with the improved task bar
      8m 50s
    3. Accessing your favorites quickly with jump lists
      3m 59s
    4. Finding files and programs with Windows Search
      2m 18s
    5. Using the Action Center
      3m 48s
    6. Keeping information at your fingertips with desktop gadgets
      5m 22s
  4. 34m 24s
    1. Navigating folders and their contents
      6m 59s
    2. Staying organized with your own folders
      4m 44s
    3. Choosing how your folders and user interface behave
      7m 30s
    4. Sharing and protecting folders and files
      5m 27s
    5. Simplifying organization with libraries
      3m 48s
    6. Backing up by burning to CD or DVD
      5m 56s
  5. 24m 44s
    1. Windows Media Center
      7m 22s
    2. Playing media files with Windows Media Player
      3m 59s
    3. Organizing and sharing photos in Windows Explorer
      7m 22s
    4. Taking screenshots with the Snipping tool
      6m 1s
  6. 24m 35s
    1. Taking notes with sticky notes, Notepad, and WordPad
      11m 33s
    2. Creating graphics with Paint
      4m 58s
    3. Performing simple and advanced calculations with the calculator
      5m 20s
    4. Playing Windows games
      2m 44s
  7. 33m 5s
    1. Getting under your computer's hood with the Control Panel
      5m 28s
    2. Controlling system settings
      6m 38s
    3. Controlling sound device volume settings
      6m 38s
    4. Uninstalling programs that are no longer used
      2m 42s
    5. Setting default programs
      5m 10s
    6. Exploring accessibility options
      6m 29s
  8. 21m 1s
    1. Connecting hardware with Device Stage
      2m 56s
    2. Create a home network using HomeGroup
      4m 49s
    3. Controlling what is shared on a network
      3m 26s
    4. Troubleshooting a network and HomeGroup
      3m 58s
    5. Reconnecting quickly with jump lists
      2m 18s
    6. Boosting your computer's memory with ReadyBoost
      3m 34s
  9. 31m 53s
    1. Keeping your PC secure with Windows Update
      3m 44s
    2. Battling spyware with Windows Defender
      7m 41s
    3. Controlling access with user accounts
      4m 32s
    4. Streamlining passwords in Credential Manager
      4m 38s
    5. Using parental controls to block unwanted content
      4m 49s
    6. Securing drives with BitLocker Drive Encryption
      6m 29s
  10. 15m 11s
    1. Printing files directly from Windows
      2m 48s
    2. Troubleshooting printer problems
      5m 15s
    3. Printing power tips
      3m 56s
    4. Printing to and viewing the XPS file format
      3m 12s
  11. 25m 4s
    1. Finding issues in the Troubleshooting control panel
      3m 53s
    2. Sharing issues with the Problem Steps Recorder
      3m 56s
    3. Backing up folders and drives
      6m 36s
    4. Restoring files and drives
      4m 39s
    5. Handling an entire system crash
      6m 0s
  12. 28m 23s
    1. Exploring changes to the UI
      4m 46s
    2. Access sites quickly using Favorites and History
      5m 17s
    3. Connecting to RSS feeds and web slices
      6m 1s
    4. Displaying similar sites with Suggested Sites
      2m 16s
    5. Browsing without navigating using accelerators
      6m 36s
    6. Keeping your browsing private using InPrivate Browsing and filtering
      3m 27s
  13. 1h 14m
    1. Setting up your Windows Live profile
      4m 37s
    2. Downloading Windows Live Essentials
      2m 23s
    3. Tracking dates and events with the Windows Live calendar
      7m 22s
    4. Free email with Windows Live Mail
      6m 14s
    5. Texting live with Windows Live Messenger
      7m 13s
    6. Organizing and sharing photos in Photo Gallery
      9m 46s
    7. Synchronizing photos on two computers with Live Sync
      4m 0s
    8. Controlling content and communications with Family Safety
      6m 26s
    9. Keeping a blog with Windows Live Writer
      6m 50s
    10. Accessing free online storage with SkyDrive
      4m 44s
    11. Creating a movie with Windows Live Movie Maker
      14m 46s
  14. 18s
    1. Goodbye
      18s

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