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Windows 8 was a new direction for Microsoft, offering mobile integration, cloud storage, and security enhancements. But some people were unhappy with its design. Windows 8.1 answers these complaints and takes Windows a step further. In this course, David Rivers shows you all its essential features. Take a tour of the interface, review the new file and folder behaviors, and meet the most useful apps, including Calendar, Photos, Maps, and Music. David also shows how to adjust system settings like default programs and volume, work with external devices, and set up networks. The final chapters show you how to keep your computer even more secure with Access Control and Windows Defender, and how to troubleshoot potential issues, like reversing fatal crashes.
When you notice issues related to performance on your Windows 8.1 machine, there are a number of tools to help you troubleshoot those issues and even fix them on the fly. That's what we're going to take a look at now. Some troubleshooting. So, from our start screen, let's just type in the word trouble. Right away, you'll see over here in the search pane, we have troubleshooting and troubleshooting history options. Let's go to troubleshooting. That opens up the troubleshooting window. And you'll notice you have a number of links down below for troubleshooting programs, hardware, network, system and security.
We also have links to areas we've seen already like the action center. When you click action center, you may see issues related to security or maintenance listed here. Remember the color coding. Red. We also had yellow options that were less urgent. But we also have access back to troubleshooting to find and fix problems, so let's go there. All right, let's say we have problems running certain programs. Maybe they were made for previous versions of Windows. Well, we can run programs made for previous versions of Windows by going into this link right here.
This is called the program compatibility troubleshooter. It's going to find and fix those problems when it comes to running older programs. I don't have any, so I'm going to click Cancel and go on to the next category, hardware and sound. Maybe you're having trouble with your audio recordings. They don't sound right. You can troubleshoot audio recording if you're an administrator. That's what the administrator icon represents. So you can find and fix problems with recording sound by clicking Advanced. You'll notice it's going to apply repairs automatically. I'm going to deselect that so I can see them first and click Next.
Right away it's going to try and detect any problems it is experiencing with recording audio. Hopefully we don't have any, but it's a great option. See how it's checking my audio service status? And eventually, you'll see that I have a question here. Which of these devices do you want to troubleshoot? My microphone, or the microphone that's built into my webcam? Maybe I'm having difficulty when I'm doing web conferencing, having people hear me. Either way, you'll be able to move on to the next step, troubleshooting those devices. I'm going to click Cancel, and go back and take a look at the next category that could be of interest to you, and that's system and security.
Notice one of the options is with Windows update. If we click that link, we can resolve any problems that prevent us from updating Windows accurately, the way we want. Again, we can click Advanced, and you'll see run as administrator, in this case as an option. Which may give us more options or more areas to troubleshoot. Again, repairs will be made automatically if we leave that checked off. Let's click Next and see if we're having any issues with updating. All right, issues might be found troubleshooting with administrator permissions, and that's exactly what we want to do.
Let's try troubleshooting. It's detecting problems and it's going to run a number of services to see how our Windows update is behaving. Looks like there were a couple of problems that were found and fixed. Potential Windows update database error detected, and for me, also Windows update components had to be repaired. And I can see they were fixed. I see the green circles and checkmarks. I can close the troubleshooter or I can view more detailed information about what was detected and fixed. Let's do that.
By clicking this option, you can see, you can scroll down now and see the issues that were found, issues that were checked. You can see what was fixed. And now, what's kind of cool, at the very top is this little printer icon that allows me to print all of these details out, if I want a hard copy. When I click Next, you can see I'm back where I started, where troubleshooting has completed, and my short list of problems that were found and fixed. I'm going to click Close. So if you are experiencing issues related to programs, hardware and sound, even network and internet connections, or system and security, go into troubleshooting to check them out.
You may find issues and you may even get them fixed up automatically for you. We'll close this up now by going to the Close button in the top right corner. And return to the start screen by pressing our Windows key.
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