Computer Literacy for Windows
Illustration by Neil Webb

Dealing with spam


From:

Computer Literacy for Windows

with Garrick Chow

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Video: Dealing with spam

As anyone who has used e-mail for any length of time knows, one of the biggest hassles and headaches of e-mail is dealing with junk mail or spam as it's also known. In this video, I want to go over couple of tips you can use to avoid and manage your junk mail. Now pretty much all email clients have built-in junk mail filters these days. Here in Windows mail for example, you go to Tools > Safety options and in here you can manage your level of junk mail filtering. The default setting is Low, which moves only the most obvious junk mail messages to your Junk mail folder, and you do have the stronger option of High, but with High selected you have to make a practice of looking in your Junk folder occasionally to see if any legitimate e-mails got filed there.
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  1. 2m 44s
    1. Welcome
      1m 9s
    2. Using the assessment files
      1m 2s
    3. Using the exercise files
      33s
  2. 9m 53s
    1. What's a computer?
      1m 48s
    2. What's inside a computer?
      2m 46s
    3. Laptop vs. desktop computers
      1m 52s
    4. Special considerations when using a laptop
      3m 27s
  3. 17m 29s
    1. Understanding the operating system
      3m 3s
    2. Understanding files, folders, and directories
      4m 38s
    3. Understanding your Home (User) folder
      3m 9s
    4. Using your desktop
      2m 46s
    5. Taking out the trash (recycle bin)
      1m 45s
    6. The right click
      2m 8s
  4. 25m 38s
    1. Understanding applications
      4m 36s
    2. Opening and saving files
      4m 3s
    3. Choosing the right tool
      4m 37s
    4. How to learn any application
      4m 53s
    5. Five things that work in all applications
      7m 29s
  5. 35m 26s
    1. Understanding computer ports
      2m 33s
    2. Setting up a printer
      3m 36s
    3. Printing your documents
      3m 52s
    4. Setting up a scanner
      2m 8s
    5. Scanning a document
      5m 59s
    6. Setting up a projector or a second monitor
      6m 17s
    7. Using a projector
      3m 43s
    8. Portable storage devices
      3m 55s
    9. Pairing with Bluetooth devices
      3m 23s
  6. 20m 46s
    1. Understanding networks and internet access
      2m 58s
    2. Connecting to wired networks
      2m 47s
    3. Connecting to wireless networks
      5m 0s
    4. Working in a networked environment
      5m 49s
    5. Staying protected from viruses
      4m 12s
  7. 23m 24s
    1. Understanding email servers and clients
      2m 11s
    2. Setting up your email application
      4m 15s
    3. Receiving and reading email
      3m 50s
    4. Composing new email messages
      7m 4s
    5. Reply vs. Reply All
      2m 12s
    6. Dealing with spam
      3m 52s
  8. 8m 22s
    1. Understanding search engines
      1m 24s
    2. Conducting basic searches
      3m 44s
    3. Conducting advanced searches
      3m 14s
  9. 27m 15s
    1. Introduction to word processors
      4m 46s
    2. Formatting text
      7m 57s
    3. Introduction to spreadsheets
      4m 0s
    4. Creating a simple data table
      8m 13s
    5. Formatting a data table
      2m 19s
  10. 28m 52s
    1. Importing images from a digital camera
      7m 57s
    2. Storing and organizing digital images
      4m 28s
    3. Basic image manipulation
      9m 17s
    4. Tagging images
      4m 56s
    5. Sharing images
      2m 14s
  11. 12m 46s
    1. Common obstacles in sharing files
      1m 37s
    2. Creating PDFs for document sharing
      6m 4s
    3. Compressing files
      5m 5s
  12. 1m 4s
    1. Goodbye
      1m 4s

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Watch the Online Video Course Computer Literacy for Windows
3h 33m Beginner Aug 06, 2010

Viewers: in countries Watching now:

In Computer Literacy for Windows, author Garrick Chow walks through the skills necessary to use computers comfortably, while improving learning, productivity, and performance. This course focuses on the Microsoft Windows operating system and offers a thorough introduction to computers, networks, and computer peripherals such as printers, digital cameras, and more. In addition, basic procedures with software applications, the Internet, and email are covered.

Topics include:
  • Working with a laptop versus a desktop computer
  • Understanding an operating system
  • Understanding five traits almost all applications share
  • Printing
  • Setting up a scanner
  • Connecting to a wired or wireless network
  • Sending and receiving email
  • Searching the Internet
  • Importing and editing images from a digital camera
  • Sharing documents and images
Subject:
Business
Software:
Windows
Author:
Garrick Chow

Dealing with spam

As anyone who has used e-mail for any length of time knows, one of the biggest hassles and headaches of e-mail is dealing with junk mail or spam as it's also known. In this video, I want to go over couple of tips you can use to avoid and manage your junk mail. Now pretty much all email clients have built-in junk mail filters these days. Here in Windows mail for example, you go to Tools > Safety options and in here you can manage your level of junk mail filtering. The default setting is Low, which moves only the most obvious junk mail messages to your Junk mail folder, and you do have the stronger option of High, but with High selected you have to make a practice of looking in your Junk folder occasionally to see if any legitimate e-mails got filed there.

I was just going to click Cancel for now, and I am going to select my Junk email folder. Now these all just happened to be messages from a co-worker of mine named Melanie, and they really aren't junk. So I am going to right-click on one of her messages here, go to the Junk mail menu, and choose Mark as not junk. And you can see that instantly moves it out of my Junk mail folder into regular Inbox. But I don't want to have to do this every time I see Melanie's emails have been moved to junk. Now another option is to again right- click on one of her emails, go to the junk e-mail portion of the menu and one of the options here is Add sender to safe senders list, which is a list in which you can keep the addresses of people you know and trust so they never end up in Junk.

You can also add the entire domain to the safe senders list. So for example this message comes from a lynda.com email address, so by selecting Add sender's domain to safe senders list I'd make it to no e-mails with a lynda.com email address, whatever be put into my Junk folder, so I'll go and select that, then I'll click OK. You can see your safe senders list in Windows Mail, by going to tools > Safety options again, and here you can click the Safe Senders tab, and you can see that lynda.com has been added here.

Under the Options tab you can even limit your incoming email, so only people in your Safe Senders list will make it into your Inbox and everything else would go to Junk. But that option requires a lot of maintenance and you have to constantly check your Junk box for legitimate messages from people you haven't yet added to your Safe Senders list. So I am going to keep mine set to Low right now, and I'll click OK. Now your email provider most likely has spam filters enabled as well, and probably filters that have a good deal of junk messages that never make it to your Inbox. But it's good to have your e-mail clients built-in junk filter on your own computer as well to save you from having to manually delete the messages that do make it through.

Now in addition to your email client's junk mail filter there are some things that you can do to protect and limit your email address from getting on to the address books of spammers. First of all any time you fill out an online form or make an online purchase, always opt out or uncheck offers to share your information with the reseller's partners. Say you want to receive offers and news is basically saying "please send me as much junk mail as possible." Now for that matter you might want to create an email account just for providing to online merchants, or for using any time you need to supply an email address online. That way your friends, family, and co- workers can have your real e-mail address and you can provide your junk email address to everyone else.

If you do have to post your real email address online, maybe you are participating in an online form asking for technical help, try breaking up your email address into a non-standard address, by spelling out the at's, or by adding words like no junk to your address and asking those to reply to you to reformat your address into a proper email address. Spammers are programs that constantly scan the web looking for instances of email addresses. By formatting your address improperly when you post it, you can filter the programs a lot of the time. And lastly, never ever reply to a spam message. Don't send a message that says "Leave me alone," and don't click links that promise to unsubscribe you from a mailing list.

That just lets the spammers know you exist and you have read their messages, and you are probably be added to even more lists. So following these basic tips, coupled with your e-mail, server, and client's built-in spam filters, should make managing the inevitable influx of junk mail a little easier and a little less time-consuming.

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