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Watch as author Karen Hyder demonstrates how to use WebEx Training Center to hold effective online meetings with audio, video, and screen sharing capabilities. This course covers how to set up, host, and manage sessions using built-in collaboration tools; how to engage presenters with chat and polling; how to share presentation duties with other participants; and how to use the WebEx recording features to make content available to others at a later date.
Note: Those using Meeting Center will also be able to use this course.
Polling is a very powerful, often overlooked WebEx feature that can help you engage participants directly yet anonymously with nearly instant feedback. But the feature often goes completely unused. Please don't overestimate how readily people will participate; I've seen online sessions where participants are completely silent. They are never asked a question and they never give feedback. In that case, it's no wonder people miss the physical classroom. By using thoughtful, relevant, well- written poll questions, you can create an exchange with learners that helps you check in, gather opinions, and measure or confirm learning progress.
Here are some examples of polls that you might use. At the beginning of the training class I might open a poll and ask participants what is your role? Do you work in sales, training, administration, human resources, technical support, or marketing? And as they respond to the poll I can see who's in my training class and that will help me to adjust my content appropriately. Here's what the poll will look like to the presenter. This is what the poll looks like on a Mac.
This is what a poll looks like on a PC. Be sure to remind participants to click on Submit. I will close the poll and I can show the poll results to the participants. I might use a poll question to ask participants what types of tasks they've already done in Excel. In this particular poll, participants can respond with more than one answer by clicking the check boxes that they see to the left of the answers.
This is what multiple responses will look like on a PC. This is what multiple responses look like on a Mac. This is what multiple responses look like to the presenter. I can close the poll and show the poll results to the participants so they get a feel for how they fit in with the rest of the group and how their answers compare with the others. I think you'll find polling, if you take the time to set it up in advance, is an excellent way to substitute for things that you might otherwise feel are missing: body language, eye contact, nonverbal feedback.
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