Trainers often tell me that when they start presenting online using WebEx, it feels strange to not be able to see participants; I agree. And if you're a people person, the perceived lack of connection can make your job seem much harder to do online then it is face-to-face. But the Participant panel here in WebEx provides an interface and tools that you and your participants can use to substitute for some face-to-face communication. The Chat panel allows for typed messaging between presenters and hosts or presenters and participants.
And as long as Permission is turned on, participants can message to each other too. In the Participant panel, the green check mark button is used to say yes and the red X to say no. You can see that here as the participants use those tools. So Greg if you could click on green check mark, Agnes we're seeing your checkmark show up here, so you can see that participants are able to communicate visually using these tools.
They can also click on red X to say No. Greg if you could show your red X and Agnes your red X, you can see that the screen changes to give that feedback. My experience is typically participants don't use these tools without being invited to do so. So please encourage them to use those tools by posing the question and giving them specific instructions on what to click on. Yes and no can communicate almost as much as physical smiling and nodding do and remember each participant can control his own panels.
Sometimes participants need to be reminded to reset panels. For instance when a poll is finished, you might want participants to collapse the Poll panel and expand the Chat panel. And just as an example I am collapsing the chat panel on the Presenter view. On the Participant view, Greg, if you would please, go ahead and collapse your Chat panel and then expand your Chat panel again. The presenter can see how many people have responded to the yes/no question by clicking on the Current Results button.
I could see that three of my participants have responded no. The presenter can clear feedback using the Eraser button to remove the Xs from the display or remove the checkmarks from the display. So the Participant panel and the features there provide some support for that sort of instant feedback that we're used to using in a face-to-face format. It can provide an excellent substitute when you don't have the ability to read body language.
There is one other item I'd like to add here and that is Participants can raise their hand. So if I want to take a show of hands, I would ask the participants, "Hey! Please show hand raise if you'd like to take over audio controls and share your example." Or "Please show hand raise if you agree with what I just said. So this is what hand raise looks like when the participants click Hand Raise. We can see the little hands showing and the number to the right of the hand raise shows the sequence in which the hands were raised, so I can call on individuals in turn.
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