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In addition to the standard features that you find when you log in to a WebEx Training Session, there are some add-on tools you might choose to download in advance. Click on your Training Center link at the top of your screen and click the Downloads menu in the lower left portion of your screen under Support. If the Support list is not shown, click the Arrow button to the right of Support to expand that menu. When you click Downloads, you'll see all the Training Center downloads that are available.
At the top of the screen you see WebEx Training Manager. That's the application that is the WebEx interface itself. It's helpful to access the Downloads prior to the session to be sure the software is installed before you need it. This is especially useful for participants that are behind a firewall or are not in a position to install things on their local machines. You can send them the link to install the WebEx Training Manager prior to your session.
Allow them to get permissions or change settings and install the software and then the software will be resident on their own machines when it's time for the session to begin. If they have any kind of limitations, it's critical that you deal with this days in advance rather than minutes in advance. If you intend to record your sessions and you want participants to be able to play back those recordings, you can ask them to download the proprietary player software. That way they can play back any WebEx recording on their local machines.
The WebEx Poll Questionnaire Editor is a standalone view of the polling panel. When you download the Poll Questionnaire Editor you can create and save polling questions, then upload those polling questions at the start of your session and display them to participants at the appropriate time. See the movie that addresses the WebEx Poll Questionnaire Editor in more depth. The WebEx Universal Toolkit and Document Manager is a set of tools that supports your ability to load multimedia content into PowerPoint slides, then upload those PowerPoint slides into the WebEx interface and play back the multimedia content.
And the last one, Productivity Tools, are add-ons to your standard communication tools like Microsoft Outlook, IBM Lotus Notes, Microsoft Office, or instant messengers. They allow you to quickly access WebEx sessions without having to log into WebEx separately. I think you'll find that in many cases, having access to these add-ons or these additional tools can help streamline your workflow. So when you log into WebEx, be sure to check out the Support Downloads window to see what downloads are available to you there.
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