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Foundations of UX: Usability Testing

Foundations of UX: Usability Testing

with Chris Nodder

Video: Welcome

(music playing) Hello, I'm Chris Nodder. Welcome to Foundations of UX Usability Testing. Usability Testing is an activity that every software development team should perform early and often with their sites and products. It's the fastest and easiest way to find out whether the thing you plan on delivering will meet your user's needs. That includes whether it behaves the way they expect. Whether it gives them what they wanted. And whether they can even work their way through your screens.
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  1. 2m 0s
    1. Welcome
      1m 21s
    2. Using the exercise files
      39s
  2. 4m 0s
    1. What is usability testing?
      1m 30s
    2. What you can usability test
      1m 3s
    3. Planning your first test
      1m 27s
  3. 20m 14s
    1. How many people should you study?
      1m 59s
    2. Finding the right participants
      3m 32s
    3. Creating a list of participant attributes
      2m 0s
    4. Making a screener
      2m 56s
    5. Qualifying questions
      2m 20s
    6. Convincing participants to show up
      3m 13s
    7. Planning your study schedule
      1m 41s
    8. Calling and calling again
      2m 33s
  4. 16m 18s
    1. Asking the right questions
      2m 33s
    2. Collecting valuable metrics
      2m 17s
    3. Sometimes the best question is no question
      2m 13s
    4. Exploring some example questions
      3m 53s
    5. Writing post-session questions
      2m 58s
    6. Avoiding bias
      2m 24s
  5. 7m 19s
    1. Turning questions into tasks
      4m 21s
    2. Task list logistics
      2m 58s
  6. 5m 48s
    1. Creating the test environment
      2m 29s
    2. Making do with what you've got
      1m 11s
    3. Running studies in real locations
      2m 8s
  7. 7m 11s
    1. Creating a test plan
      2m 20s
    2. Usability test formalities
      3m 5s
    3. Run a pilot study
      1m 46s
  8. 8m 44s
    1. The moderator's role
      3m 13s
    2. Think-aloud protocol and minimal questions
      3m 24s
    3. Session wrap-up: Participant questions, thanks, and gratuity
      2m 7s
  9. 7m 0s
    1. The observer's role: Active observation
      3m 25s
    2. Capturing real-time observations
      2m 25s
    3. Video: Record or not record?
      1m 10s
  10. 8m 26s
    1. Analyzing with your team
      3m 2s
    2. Creating a minimal report
      2m 13s
    3. Remember to retest!
      1m 16s
    4. Capturing metrics on the impact of usability testing
      1m 55s
  11. 2m 50s
    1. Usability testing: Any team can do it
      1m 36s
    2. Next steps
      1m 14s

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Foundations of UX: Usability Testing
1h 29m Beginner Jun 07, 2013

Viewers: in countries Watching now:

Run your own basic usability study to find out just what your users need from your website, application, or device—and learn where to focus design improvements to have the biggest impact. Author Chris Nodder shows how to design a study so that it answers your questions, recruit the right participants, and set up the test environment. The course also teaches you how to moderate and observe a usability session, interact with participants and ask the right kind of questions, and then analyze the results and share them with your team in a meaningful way.

Topics include:
  • What is usability testing?
  • Finding the right participants
  • Making a screener
  • Asking the right questions
  • Avoiding bias
  • Making a task list
  • Creating the test environment
  • Running a pilot study
  • Moderating sessions
  • Capturing real-time observations
  • Analyzing and reporting your results
Subjects:
Web User Experience Web Design Web Foundations
Author:
Chris Nodder

Welcome

(music playing) Hello, I'm Chris Nodder. Welcome to Foundations of UX Usability Testing. Usability Testing is an activity that every software development team should perform early and often with their sites and products. It's the fastest and easiest way to find out whether the thing you plan on delivering will meet your user's needs. That includes whether it behaves the way they expect. Whether it gives them what they wanted. And whether they can even work their way through your screens.

There's a big difference between having a good idea for a product or service and actually delivering it in a way that people want to use. Usability Testing makes sure you're on track. This course doesn't make any assumptions about your background, although, it's primarily aimed at people who work in or are learning about software design and development. Usability Testing is a highly sought after skill. And this course provides a solid grounding in how to run a typical study. This course has practical tips on how to schedule, design, and run your own Usability Tests, and then apply what you learned to your own product.

Now, I want to help you learn how to run your own Usability Test, so that you can make your users even happier. So with that, let's get started.

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