From the course: UX Foundations: Information Architecture
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Finding the information to use in a card sort
From the course: UX Foundations: Information Architecture
Finding the information to use in a card sort
We already mentioned that in a paper card sort, participants sort a stack of index cards into groups while you watch and listen. We also said that each index card has a task written on it that people can perform on your site. So, the first thing you need to think about is what are the key tasks that people will want to perform on your site. That could be activities that they want to do, information they'll want to find, help that they'll need, products that they'll search for, or, services that you offer that would benefit them. Most often, you'll have an existing site or product that you're trying to improve. That makes you job easier, because you can make a list of tasks by looking at the content and tasks that the current product supports. Be careful though, just because you offer something doesn't mean it's what people want and you maybe missing a thing that you don't realize people need. If your building a brand new product or site, write the list of things you want to have. Get…
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