From the course: UX Foundations: Information Architecture
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Card sorting to determine information architecture
From the course: UX Foundations: Information Architecture
Card sorting to determine information architecture
In order to build a good navigation and content structure for our site or application, we need to understand how our users think about the topics that we cover. In other words, the concepts they use to group things and the language they use to describe things. To do this, we recruit representative users as participants in studies that are designed specifically to reveal how they think about the concepts your site or product uses. Typically, users aren't very good at straight out telling you how things should be, so we use a technique called card sorting to help them organize their thoughts and communicate what they want, in a way that we can work with. Card sorting got its name, because the first people who used the technique worked with three inch by five inch index cards. The name stuck, and is still used even if the sort happens online and doesn't even resemble the original format anymore. I'm going to explain the basic technique first, and then later chapters will look at how you…
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