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In this course, we review the five essential principles of Interaction Design, Perceivability, Predictability, Feedback, Learnability, and Consistency. And we discussed how they form a system in which people have expectations and apply their past experiences. We also defined the context of the experience, and with the help of a customer scenario. We took a closer look at an original website, that was not working well and which had some problems. We discussed the weaknesses we found and described why the original design and interactions were ineffective.
Once we identified and understood the problems, we applied the interaction design principles and our interaction design skills, to improve that site. The end result is a much better user experience. Interaction design is more than just creating wire frames and prototypes and knowing where to put the buttons. If we understand how people think, what they need and expect, how they learn and remember. What motivates them, and how they react and feel, then we can identify and deliver effective designs and experiences. And remember, interaction design is not about the behavior of the interface, it's about the behavior of people.
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