Easy-to-follow video tutorials help you learn software, creative, and business skills.Become a member

How we communicate

From: Foundations of UX: Logic and Content

Video: How we communicate

Before we talk about logic in user experience and design, let's While it's easy and comfortable to assume that as long as we both speak Now let's look at my drawing and some drawings done by some of my friends.

How we communicate

Before we talk about logic in user experience and design, let's take a big step back and look at how we communicate. If you think about it, it's pretty amazing that we can understand each other at all. Consider what happens when we communicate with each other. I have an idea. And I want to share it with you. To do so, I need to transfer that idea to you. But I can't actually take the idea out of my head and place it into yours. Instead, I have to describe the idea using a common or natural language and hope that you will interpret that description the way I intended.

And that's far from certain. Each of us interprets what is communicated to us based on our own experiences and understanding of the world. And while we may seem like we come from the same place, we might in reality be from fundamentally different places both in literal and figurative terms. Take me as an example. While I live and work in North America, I was born and raised in Norway. As a result, my understanding of the world from geopolitical concepts down to things as seemingly ubiquitous as trust and love.

Is often vastly different from those who are born and raised on this continent. And this unobservable difference in worldview and values can produce some pretty interesting and often perplexing errors of communication. While it's easy and comfortable to assume that as long as we both speak the same language, we'll be able to communicate freely, the reality is far more complex. Let' me illustrate this with a simple example. Take out a pen and paper and pause this video while you draw a tree for me.

When you're done drawing, start the video again. Now let's look at my drawing and some drawings done by some of my friends. Here's my drawing. And notice how they're all different. They're all different because, though we used the same word for the idea of a tree, the actual image in our minds we associate with that word, differs from person to person. From this, we can draw a simple conclusion. Words alone, are not enough to ensure that complex ideas are clearly communicated.

For that, we need something more robust. To ensure as clear a communication as possible, we resort to logic and sound arguments.

Show transcript

This video is part of

Image for Foundations of UX: Logic and Content
Foundations of UX: Logic and Content

26 video lessons · 4857 viewers

Morten Rand-Hendriksen
Author

 

Start learning today

Get unlimited access to all courses for just $25/month.

Become a member
Sometimes @lynda teaches me how to use a program and sometimes Lynda.com changes my life forever. @JosefShutter
@lynda lynda.com is an absolute life saver when it comes to learning todays software. Definitely recommend it! #higherlearning @Michael_Caraway
@lynda The best thing online! Your database of courses is great! To the mark and very helpful. Thanks! @ru22more
Got to create something yesterday I never thought I could do. #thanks @lynda @Ngventurella
I really do love @lynda as a learning platform. Never stop learning and developing, it’s probably our greatest gift as a species! @soundslikedavid
@lynda just subscribed to lynda.com all I can say its brilliant join now trust me @ButchSamurai
@lynda is an awesome resource. The membership is priceless if you take advantage of it. @diabetic_techie
One of the best decision I made this year. Buy a 1yr subscription to @lynda @cybercaptive
guys lynda.com (@lynda) is the best. So far I’ve learned Java, principles of OO programming, and now learning about MS project @lucasmitchell
Signed back up to @lynda dot com. I’ve missed it!! Proper geeking out right now! #timetolearn #geek @JayGodbold
Share a link to this course

What are exercise files?

Exercise files are the same files the author uses in the course. Save time by downloading the author's files instead of setting up your own files, and learn by following along with the instructor.

Can I take this course without the exercise files?

Yes! If you decide you would like the exercise files later, you can upgrade to a premium account any time.

Become a member Download sample files See plans and pricing

Please wait... please wait ...
Upgrade to get access to exercise files.

Exercise files video

How to use exercise files.

Learn by watching, listening, and doing, Exercise files are the same files the author uses in the course, so you can download them and follow along Premium memberships include access to all exercise files in the library.


Exercise files

Exercise files video

How to use exercise files.

For additional information on downloading and using exercise files, watch our instructional video or read the instructions in the FAQ.

This course includes free exercise files, so you can practice while you watch the course. To access all the exercise files in our library, become a Premium Member.

Are you sure you want to mark all the videos in this course as unwatched?

This will not affect your course history, your reports, or your certificates of completion for this course.


Mark all as unwatched Cancel

Congratulations

You have completed Foundations of UX: Logic and Content.

Return to your organization's learning portal to continue training, or close this page.


OK
Become a member to add this course to a playlist

Join today and get unlimited access to the entire library of video courses—and create as many playlists as you like.

Get started

Already a member?

Become a member to like this course.

Join today and get unlimited access to the entire library of video courses.

Get started

Already a member?

Exercise files

Learn by watching, listening, and doing! Exercise files are the same files the author uses in the course, so you can download them and follow along. Exercise files are available with all Premium memberships. Learn more

Get started

Already a Premium member?

Exercise files video

How to use exercise files.

Ask a question

Thanks for contacting us.
You’ll hear from our Customer Service team within 24 hours.

Please enter the text shown below:

The classic layout automatically defaults to the latest Flash Player.

To choose a different player, hold the cursor over your name at the top right of any lynda.com page and choose Site preferencesfrom the dropdown menu.

Continue to classic layout Stay on new layout
Exercise files

Access exercise files from a button right under the course name.

Mark videos as unwatched

Remove icons showing you already watched videos if you want to start over.

Control your viewing experience

Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.

Interactive transcripts

Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.

Are you sure you want to delete this note?

No

Your file was successfully uploaded.

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.