From the course: CMS Essential Training

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Properly defining roles

Properly defining roles

Often, a CMS implementation will fail not because the CMS itself is bad, but because it doesn't support the roles and permissions that the organization needs for its workflow. Many CMSs ship with only a handful of limited user types, and if those roles don't fit your organizational needs, there is always going to be deficiencies in your workflow. That's why it's important to properly define roles within your content management workflow very early in the process. This way you can identify the roles and responsibilities you'll need the CMS to support and anticipate how those might evolve as the organization grows. As you identify these roles, think about how they need to interact with the CMS and the types of permissions they'll need in order to be effective. You want to create an efficient, well- defined series of users and permissions that's going to result in an effective CMS. While no two organizations are the same, there are user types that are consistent across most content…

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