Frequently asked questions
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Q: The exercise files don't work for me. I get an error message stating the sequence(s) could not be loaded and it returns me to the Welcome screen. I am using the trial version of Premiere Pro and the correct codecs do not seem to be included.
- A: All the required codecs are included in the trial version of Premiere. You just need to activate the trial with your Adobe ID. If you don't sign into Adobe, anything with MPEG compression will be unavailable. Signing resolves that issue and restores all MPEG-based support.
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