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Don't get caught out by smart quotes which are often not that smart. What we have here is a classic error. You see this so frequently. I sometimes walk around with my iPhone taking pictures of these things. That's the kind of guy I am, just delighting in these terrible errors from people who really should know better. So what we have here is a single opening quote surrounding the N and the single closing quote on the other side of it. Now what this should be is an apostrophe both sides.
It should be this character both sides. So the apostrophe indicating the missing A and the missing D, but the smart quotes don't know that. The smart quotes are dumb. So we need to put it in this apostrophe ourselves. And the way we do that is on the Mac Option+ Shift+Right Square Bracket, Windows, Alt+0146. So watch out for this very, very common error. Don't let it happen to you.
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