Easy-to-follow video tutorials help you learn software, creative, and business skills.Become a member

Understanding effective email management

From: Outlook 2010: Effective Email Management

Video: Understanding effective email management

When we think about effective e-mail management in Outlook 2010, there are five aspects of e-mail management that we should consider, five different sets of tools or types of features that we can use to become fast and effective at managing our Inbox. The first is to set up Outlook so it will support e-mail review. For example, we can decide whether we'd like to use the Reading Pane and where we'd like to position it. We can take a look at quick ways to mark messages as we review them, and we can use new tools like Ignore and Cleanup.

Understanding effective email management

When we think about effective e-mail management in Outlook 2010, there are five aspects of e-mail management that we should consider, five different sets of tools or types of features that we can use to become fast and effective at managing our Inbox. The first is to set up Outlook so it will support e-mail review. For example, we can decide whether we'd like to use the Reading Pane and where we'd like to position it. We can take a look at quick ways to mark messages as we review them, and we can use new tools like Ignore and Cleanup.

Next, we can make sure that we know how to create the views that will most let us effectively work through our e-mail. We might want to have the view that allows us to look at our mail by sender or by date. The new Conversation view in Outlook 2010 is incredibly powerful for review, particularly when you have a lot of messages in your Inbox. Once we're comfortable with views, we should move on and create some folders to temporarily store messages that are project-related or cyclical. Then we can tag messages in three different ways, not just read and unread, but using flags for future action, or using categories to help us sort and filter.

Then finally, we should take a look at the automation tools. Two powerful tools in Outlook 2010, the first, Quick Steps like macros that are used inside of Outlook, and then rules that can used not just to move messages, but to forward messages, delete messages, play sounds and do a wide range of other actions for messages that are coming in or messages that we're sending. When we take a look at this entire set of skills, then we're looking at all of the features that are needed for effective e-mail management in Outlook. That's what we'll be doing in the rest of this course.

Show transcript

This video is part of

Image for Outlook 2010: Effective Email Management
Outlook 2010: Effective Email Management

25 video lessons · 13637 viewers

Gini Courter
Author

 

Start learning today

Get unlimited access to all courses for just $25/month.

Become a member
Sometimes @lynda teaches me how to use a program and sometimes Lynda.com changes my life forever. @JosefShutter
@lynda lynda.com is an absolute life saver when it comes to learning todays software. Definitely recommend it! #higherlearning @Michael_Caraway
@lynda The best thing online! Your database of courses is great! To the mark and very helpful. Thanks! @ru22more
Got to create something yesterday I never thought I could do. #thanks @lynda @Ngventurella
I really do love @lynda as a learning platform. Never stop learning and developing, it’s probably our greatest gift as a species! @soundslikedavid
@lynda just subscribed to lynda.com all I can say its brilliant join now trust me @ButchSamurai
@lynda is an awesome resource. The membership is priceless if you take advantage of it. @diabetic_techie
One of the best decision I made this year. Buy a 1yr subscription to @lynda @cybercaptive
guys lynda.com (@lynda) is the best. So far I’ve learned Java, principles of OO programming, and now learning about MS project @lucasmitchell
Signed back up to @lynda dot com. I’ve missed it!! Proper geeking out right now! #timetolearn #geek @JayGodbold
Share a link to this course

What are exercise files?

Exercise files are the same files the author uses in the course. Save time by downloading the author's files instead of setting up your own files, and learn by following along with the instructor.

Can I take this course without the exercise files?

Yes! If you decide you would like the exercise files later, you can upgrade to a premium account any time.

Become a member Download sample files See plans and pricing

Please wait... please wait ...
Upgrade to get access to exercise files.

Exercise files video

How to use exercise files.

Learn by watching, listening, and doing, Exercise files are the same files the author uses in the course, so you can download them and follow along Premium memberships include access to all exercise files in the library.


Exercise files

Exercise files video

How to use exercise files.

For additional information on downloading and using exercise files, watch our instructional video or read the instructions in the FAQ.

This course includes free exercise files, so you can practice while you watch the course. To access all the exercise files in our library, become a Premium Member.

Are you sure you want to mark all the videos in this course as unwatched?

This will not affect your course history, your reports, or your certificates of completion for this course.


Mark all as unwatched Cancel

Congratulations

You have completed Outlook 2010: Effective Email Management.

Return to your organization's learning portal to continue training, or close this page.


OK
Become a member to add this course to a playlist

Join today and get unlimited access to the entire library of video courses—and create as many playlists as you like.

Get started

Already a member?

Become a member to like this course.

Join today and get unlimited access to the entire library of video courses.

Get started

Already a member?

Exercise files

Learn by watching, listening, and doing! Exercise files are the same files the author uses in the course, so you can download them and follow along. Exercise files are available with all Premium memberships. Learn more

Get started

Already a Premium member?

Exercise files video

How to use exercise files.

Ask a question

Thanks for contacting us.
You’ll hear from our Customer Service team within 24 hours.

Please enter the text shown below:

The classic layout automatically defaults to the latest Flash Player.

To choose a different player, hold the cursor over your name at the top right of any lynda.com page and choose Site preferencesfrom the dropdown menu.

Continue to classic layout Stay on new layout
Exercise files

Access exercise files from a button right under the course name.

Mark videos as unwatched

Remove icons showing you already watched videos if you want to start over.

Control your viewing experience

Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.

Interactive transcripts

Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.

Are you sure you want to delete this note?

No

Your file was successfully uploaded.

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.