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Replying and forwarding

From: Outlook 2010 Essential Training

Video: Replying and forwarding

You've received an e-mail message; now what? Besides ignoring it completely, you might want to reply to it or forward it on to someone else, or sometimes you might receive a notification that the e-mail you sent previously didn't transmit, or you forgot to include an attachment. No worries! Outlook has the ability to take care of all these situations. We're going to start by opening an e-mail. So I'm going to go over to my Inbox and open this message with a double-click. You'll notice that we have a section called Respond.

Replying and forwarding

You've received an e-mail message; now what? Besides ignoring it completely, you might want to reply to it or forward it on to someone else, or sometimes you might receive a notification that the e-mail you sent previously didn't transmit, or you forgot to include an attachment. No worries! Outlook has the ability to take care of all these situations. We're going to start by opening an e-mail. So I'm going to go over to my Inbox and open this message with a double-click. You'll notice that we have a section called Respond.

And these contain most common choices that I have for responding to an e-mail. So in this case, I'm going to click to Reply button, and a new message pops open; however, the Recipient's Name has already been filled in, and there's a Subject line with the letter RE in front of it have already been filled in. And in fact, the whole previous message, including the Date and Time that that message was sent, also appears in the body. So at that point, all I need to do is respond to the message, and I can click Send to send this message on its way.

Now sometimes, I'm not the only one that receives the message. In this case, I'm going to open up this message. You'll notice that Glenda sent this e-mail to, not only me, but to someone else. Now, I have a choice. I can click Reply, which will send reply just off to Glenda, or I can click on Reply All, which is going to send a message off to Glenda and Judith. Now, be very careful before hitting that Reply All button because you have to realize that your message is going to be seen by all the recipients of the first message.

But if that's what you want to do, you'll notice that once again, the Subject line has already been included as is the entirety of the original message. So once again, I simply type in my message and send it on its way. Finally, and we've all done it, we send a message and realize that we forgot something. We might have forgotten to include an attachment or maybe we wrote down the person's e-mail address incorrectly.

We'd like to send it again. In that case, I can go to the Sent Items folder and give it a click, and sure enough, all the recent e-mail that I've sent is going to appear there. So I can open up any of those messages, and at this point, I can go to the Move area of my Ribbon, click Actions and click on Resend this message. My message will re-appear, just like it did the first time, and now I can go ahead and attach the file and send the message on its way.

No matter what you decide to do with an incoming message, Outlook has a way of dealing with it quickly and logically.

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This video is part of

Image for Outlook 2010 Essential Training
Outlook 2010 Essential Training

45 video lessons · 38393 viewers

Karen Fredricks
Author

 
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  1. 1m 14s
    1. Introduction
      1m 14s
  2. 9m 46s
    1. The Outlook interface
      2m 46s
    2. Starting Outlook
      2m 35s
    3. Setting up IMAP/Exchange accounts
      2m 0s
    4. Setting up POP accounts
      2m 25s
  3. 33m 47s
    1. Introducing contacts
      2m 14s
    2. Adding contacts
      6m 7s
    3. Working with business cards
      4m 42s
    4. Viewing contacts
      5m 31s
    5. Searching for contacts
      3m 13s
    6. Creating contact folders
      6m 33s
    7. Creating contact groups
      5m 27s
  4. 21m 24s
    1. Introducing email
      2m 1s
    2. Finding the inbox
      3m 18s
    3. Reading email
      3m 12s
    4. Flagging and categorizing messages
      5m 9s
    5. Organizing messages with folders
      3m 7s
    6. Searching for messages
      4m 37s
  5. 23m 56s
    1. Creating new messages
      4m 48s
    2. Formatting a message
      4m 0s
    3. Replying and forwarding
      2m 54s
    4. Adding attachments
      2m 50s
    5. Working with signatures
      4m 1s
    6. Working with autocorrect and quick parts
      5m 23s
  6. 12m 23s
    1. Setting up protection levels
      5m 34s
    2. Sending spam to the trash pile
      2m 25s
    3. Recovering messages from the spam folder
      4m 24s
  7. 22m 51s
    1. Introducing Calendar
      3m 26s
    2. Creating appointments
      4m 49s
    3. Creating meetings
      4m 7s
    4. Creating and working with multiple calendars
      4m 22s
    5. Setting events and holidays
      6m 7s
  8. 36m 35s
    1. Deleting items from Outlook
      3m 52s
    2. Configuring options
      4m 25s
    3. Using the Conversation view
      3m 34s
    4. Quick Steps
      5m 57s
    5. Setting rules to handle incoming email
      4m 47s
    6. Using drag and drop
      3m 26s
    7. Cleaning up your inbox automatically
      5m 48s
    8. Managing Outlook data
      4m 46s
  9. 12m 52s
    1. Outlook Social Connector
      3m 7s
    2. Subscribing to blogs
      2m 50s
    3. Creating notes
      2m 33s
    4. Creating and organizing tasks
      4m 22s
  10. 28s
    1. Goodbye
      28s

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