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In Outlook 2010 Essential Training, author Karen Fredricks provides in-depth instruction on the key features of Outlook 2010. The course shows how to master fundamental Outlook features including sending and receiving email, creating an address book, and scheduling activities and tasks. It also covers basic administrative tasks including backing up the data file, setting up email accounts, and organizing data both manually and automatically.
You've received an e-mail message; now what? Besides ignoring it completely, you might want to reply to it or forward it on to someone else, or sometimes you might receive a notification that the e-mail you sent previously didn't transmit, or you forgot to include an attachment. No worries! Outlook has the ability to take care of all these situations. We're going to start by opening an e-mail. So I'm going to go over to my Inbox and open this message with a double-click. You'll notice that we have a section called Respond.
And these contain most common choices that I have for responding to an e-mail. So in this case, I'm going to click to Reply button, and a new message pops open; however, the Recipient's Name has already been filled in, and there's a Subject line with the letter RE in front of it have already been filled in. And in fact, the whole previous message, including the Date and Time that that message was sent, also appears in the body. So at that point, all I need to do is respond to the message, and I can click Send to send this message on its way.
Now sometimes, I'm not the only one that receives the message. In this case, I'm going to open up this message. You'll notice that Glenda sent this e-mail to, not only me, but to someone else. Now, I have a choice. I can click Reply, which will send reply just off to Glenda, or I can click on Reply All, which is going to send a message off to Glenda and Judith. Now, be very careful before hitting that Reply All button because you have to realize that your message is going to be seen by all the recipients of the first message.
But if that's what you want to do, you'll notice that once again, the Subject line has already been included as is the entirety of the original message. So once again, I simply type in my message and send it on its way. Finally, and we've all done it, we send a message and realize that we forgot something. We might have forgotten to include an attachment or maybe we wrote down the person's e-mail address incorrectly.
We'd like to send it again. In that case, I can go to the Sent Items folder and give it a click, and sure enough, all the recent e-mail that I've sent is going to appear there. So I can open up any of those messages, and at this point, I can go to the Move area of my Ribbon, click Actions and click on Resend this message. My message will re-appear, just like it did the first time, and now I can go ahead and attach the file and send the message on its way.
No matter what you decide to do with an incoming message, Outlook has a way of dealing with it quickly and logically.
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